Dotty,

For what it's worth; I'm typing this reply on my Android phone (Samsung S7) through the Chrome browser. I've also checked using the Samsung browser and no problem there either. This suggests it's something in the phone or browser sessions tripping up.

One thing to check; how old is her 'phone? If it's sufficiently old it could be that the browser is missing some important functionality. Phone companies want you to keep buying new phones of course, so often stop providing code updates for even quite recent phones.

Another thing to try, if possible; does she have logins to other websites and do these work? Sites have fairly similar strategies/techniques for managing logins, so if it's something on her phone it may 'break' other sites as well.

I don't usually have cookies disabled, but what I *do* do for sites I don't trust is to run an 'Incognito'? mode tab/window in Chrome. This is a convenient way of making sure that cookies, browsing history etc. are removed automatically when the tab is closed without throwing away the benefits of properly used cookies. Cookies in and of themselves are not bad, it's just that there are bad players out there who will use them right up to the limits and beyond of what is socially acceptable.?

Hope this helps

Derek

开云体育

Hi David,

I have used PG Offline to download all the group content.

This makes sense anyway to have a backup.

After doing so you can check the folders if everything is there.

You can then also check the size of the pictures, files and so on.

Isidro

Dennis,

Sandra--that's where I am, too, with one of my groups. I have sent
NUMEROUS invitations to the new group.io, ...

What Barbara said.

My additional advice:

Stay Calm
Don't Panic
Just Read The Instructions

If you've invited [email protected] before clicking the green "Start Group Transfer Process" button those invitations will be discarded. See the screenshot in Step 1, here:
/g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups

In particular, your transfer status page must show the text box "Make sure you have sent an invite..."

Then just follow the rest of the steps, carefully and in order, and you're likely to succeed. Skip steps or do them out of order and you're likely to get stuck.

Shal


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I hope you're right about the ease of a refund. I have
my doubts. When I previously contacted support about
something I got a canned response that they were too
busy to respond to requests.
Dennis

You will get your money back. May be it may take a few
days.

Dennis -
It's important to understand the volume of work happening right now on the groups.io site. Mark Fletcher moderated the beta group yesterday because he simply didn't have time for the distraction. The volume of data being handled by Mark and the groups.io team is amazing. Yesterday (Nov 6) alone they uploaded to groups.io over 3.4 MILLION messages. Keep in mind that messages and files being downloaded from Yahoo is separate and in ADDITION to all that. Add to that the number of new members joining groups.io every day which is unprecedented as well. Someone posted some statistics about that (which I can't find right now), and the raw volume of data moving around is almost impossible to truly comprehend. Perhaps this will help you understand why your refund might be a little delayed.

Those of us who have been on the groups.io system and worked with Mark know that he is an incredibly fair and honest person. He's not going to keep your money. But he IS very busy trying to help save millions of other people's information before those folks at Yahoo (who gave you so much notice) wipe it all out.

I would also point out that before you decide that all your information is lost, consider that downloading data from Yahoo is only running about a day from transfer approval to download. If you've given the go ahead for your group to move, the chances are very good that the data has already been copied. (Of course presuming that Yahoo hasn't found ways to mess up the process. I've been locked out of a group I'm trying to rescue manually for a couple days now.) The big delay is weaving the data together again and posting it to groups.io. But you can certainly demand a refund and Mark can just forget about any data he has already downloaded for you. We can't stop people from making poor choices.

Dano

开云体育

The invite has to be made to the yahoo group, not the new io group.

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Dotty,

I hope someone who uses an android phone can offer advice so that I
can help my members.

I've had no problems using the Email a link method on my Android phone. But it has been a while since I've needed to do that.

I'm using a purely stock Pixel 1 on Google Fi - meaning that my email app is the Gmail app, which has a variant of Chrome as the built-in (to the Gmail app) browser that I'm taken to.

Possibly with a different email app or default browser you'd have less luck having links in email open the appropriate web page. Does her phone follow other kinds of links delivered in email messages? It may be something she needs to set up. Some carriers replace some of the stock Android apps with their own branded apps.

On the Log In page, she entered her proper email address and password
and clicked on Log In button. She was not taken to G.io. ... (If I
recall correctly, in both cases she just remained on either the log in
or email message page.)

That's mysterious. I'd expect a browser to work correctly, as there's not a question of handing off from one app to another.

The first member did mention that she might have cookies disabled on
her phone, but I didn't think that would prevent a log in (just meant
she would have to log in each time she wanted to access the group.)

I suppose it might, depending on exactly how vigorous the phone is about rejecting cookies. Automatically deleting them at the end of a session is ok, but I believe you have to have one for the duration of your session. If the browser/phone blocks the attempt to set the cookie in the first place then that could cause the redirection from the Log In page to fail.

Shal


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I have a Yahoo group that I want to get transferred to groups.io. There are various options here providing different amounts of disk space, and I am not sure which one I need.

Is there any way to find out how much disk space is being used in a Yahoo group now? What happens if a group is transferred and it needs more space than signed up for?

I hope you're right about the ease of a refund.? I have my doubts.? When I previously contacted support about something I got a canned response that they were too busy to respond to requests.
Dennis

Derek,

Can I have a new member automatically subscribed to a sub group (or
groups) without me or another moderator having to direct add, or
inviting the member?

It depends:

The direct answer is no, if the person joins the primary group there's no mechanism to automatically join them to a subgroup.

However:

When you use Direct Add in the primary group there will checkboxes for the subgroups to include them in.

If you Invite them to a subgroup, and they accept, I think they will automatically be added to the primary group as well.

If they issue a +subscribe email to the subgroup, or click the Join/Request button on its home page, I think also they will automatically be added to the Primary group. I'm not sure about this one, I seem to recall there being cases where they'd get an error about needing to join the primary group first, but I think Mark fixed that. Maybe.

I'm also not exactly sure what happens if the primary group has restricted membership and the subgroup does not. You probably need to approve them before they're added to either (I should hope).

Shal


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I figured out how the text was done, and it was like Duane said. Before I figured how the text was done, it didn't occur to me to try and highlight the blank looking areas. I'm using Chrome as my browser, so I tried using the Find function to see if it would reveal any hidden text. I typed in 'keyword' in Find, and low and behold there was the text! I like that idea, so used that little trick on my home page.

Don

Sandra--that's where I am, too, with one of my groups.? I have sent NUMEROUS invitations to the new group.io, but groups.io has never responded and joined the yahoo group.? It's really annoying since groups.io took $220 to do the transfer!

Dennis Steckley

Great idea comparing the Message History grid.? Many of the discrepancies are matched up in end-of-month mismatches, but several don't.? But bottom line, nothing adds up to 133 missing messages.? It's actually less than 10.

Maybe it has something to do with threads/topics?

In fact, if I switch from Topic view to Message view, the Groups.io count jumps to 13204, which is close enough to the YahooGroups count of 13207 for me.? Thanks for the idea!

Mon Yr???? YG?? Gio
Jan 2001? 29?? 31

Jan 2006? 55?? 56

Feb 2007? 78?? 77

Mar 2007? 96?? 95

Dec 2007? 77?? 74
Jan 2008? 50?? 53

Nov 2009? 45?? 46
Dec 2009? 43?? 42

Oct 2011? 74?? 75
Nov 2011? 90?? 89

Jun 2012? 88?? 87

Oct 2015? 74?? 75
Nov 2015? 45?? 44

Feb 2017? 43?? 44
Mar 2017? 40?? 39

May 2017? 28?? 29
Jun 2017? 61?? 60

Oct 2017? 34?? 35

Jun 2018? 39?? 40
Jul 2018? 30?? 29

Dec 2018? 33?? 34
Jan 2019? 64?? 63

I am not a new G.io owner, and I'm sorry to ask a question during these busy days. I searched and looked in the wiki for this topic first with no luck.?

I tried to help one of my members log in to our G.io group using her android phone. I started on the homepage to make sure she was not already logged in, and used the Log In link from homepage. On the Log In page, she entered her proper email address and password and clicked on Log In button. She was not taken to G.io. So we tried entering her email and used the " Email me a link" option. She received the email and clicked on the link, and was again not taken to G.io. (If I recall correctly, in both cases she just remained on either the log in or email message page.)

To make sure she was using the proper Login info, I then had her try using my iPad. ?She was able to log in successfully using the same email address and password that had failed on her android phone. ?Thinking settings on her phone might be the problem, I had another member try logging in on another android phone. ?She encountered the same problem -- was not taken to the G.io page. The first member did mention that she might have cookies disabled on her phone, but I didn't think that would prevent a log in (just meant she would have to log in each time she wanted to access the group.)

I can log in using either method on my iPhone, and am taken directly to G.io pages from either the Log In page or the emailed link. I have no experience with android phones. ?I hope someone who uses an android phone can offer advice so that I can help my members.?

TIA,
Dotty Bell

John,

Does this mean that the Moderation status becomes the group default,
or can it be imported?

What I've done in the past is temporarily change the Default Sub Settings to be what I want for the added members just before doing the Direct Add. And then put it back after. A bit clumsy, I admit, and you could get a misfire if someone joins on their own (or via another moderator) at the same time.

Shal


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Mr. Farley,

Got it. I still don't have the green Give go ahead.... button yet. I will wait for it. Thank you.

Scott.

Ron,

You can also compare the Message History grid on your groups.io “Home” page for your group with the equivalent on the Yahoo site. It’s a bit tedious, but you should be able to determine which months have discrepencies. I did this for my group (11 years, 1300 messages) and found the discrepencies. All were spam that was removed, duplicates, or mismatches in Date sent versus Date received which caused them to appear in a different month.

Although, it’s odd since you’re the only poster, but you should be able to figure it out.

Gilbert