pt,

Do you perhaps know where we could read about the
syntax rules for the new search engine?

Not off hand. I'd have to go review the threads about it in beta@ to see what's been said. If there's no reference stated or cited I'd love to see one created in GMF's wiki, linked from the Quick-Start section of the home page.

Shal

Hi Shal,

Thanks for that. Do you perhaps know where we could read about the syntax rules for the new search engine?

pt

Thanks, Shal. The Upgrade page is just what I was looking for.

Drew

Anita

... she does not receive her own posts even though her account is set
to receive her own posts.
...
I'm thinking that sbcglobal may have blacklisted groups.io and the
messages are dumping to a spam folder that doesn't download to her
client.

For clarification: does she receive other members' posts in those groups? If so then sbcglobal isn't blacklisting groups.io (not in any conventional sense).

Anything else we should check into?

Another place to look is the Email Delivery History tab of her membership page. Even though she's not bouncing there's a chance it might hold a clue. Or not, in the likely case that sbcglobal is accepting all of the messages from groups.io.

1. Member is using sbcglobal.net

sbcglobal.net is one of the AT&T domains that recently divorced from Yahoo Mail. By chance did they take up with Gmail? Because non-delivery of ones own messages is a classic Gmail misfeature.

... even though her account is set to receive her own posts.

I wonder if that "I always want copies of my own messages" checkbox (designed to overcome the Gmail misfeature) works with other domains which happen to be "powered by" Gmail - that might be an oversight.

If you can look at the View Source of one of her messages it would be interesting to know if the Message-ID field contains @groups.io in its value. If so the feature is working and ought to allow her to receive her own messages. If not, something is wrong.

Shal

开云体育

I didn't see anything in the archives with this exact problem.

In a small group (97 members) I just transferred from Yahoo, one of our most active posters over on Yahoo is not receiving email from either of her IO groups. She has checked spam, and the messages are not going there. She is able to post to both lists, but she does not receive her own posts even though her account is set to receive her own posts.

1. Member is using sbcglobal.net
2. ... on a Mac?
3. ... with the default Apple Mail email client.

I am going to have her log in to her sbcglobal webmail to look for her missing emails directly. I'm thinking that sbcglobal may have blacklisted groups.io and the messages are dumping to a spam folder that doesn't download to her client.

Anything else we should check into?

Anita C

pt,

It looks like groups.io uses an open source search engine called
'Elastic search', ...

Not for too much longer.

Work is underway to switch to a new search engine. You can test it out by clicking the "Test New Search" button, which appears after you've made an initial search.



Shal

Drew,

Where can I find how much of my group's allotted storage space is
occupied? Can't find it anywhere.

It shows at the bottom of the Photos and Files pages. There is no quota for Messages.

There's an overview in the Upgrade/Billing page, if your a Moderator with the permission to access billing or an Owner.

Shal

Hi all,

Having recently transitioned from Yahoo to groups.io, we're now getting used to a slightly different Search engine and syntax. Apologies if this has already been addressed, I just thought others might find this useful.

It looks like groups.io uses an open source search engine called 'Elastic search', which seems to have at least two main differences from the standard search engines (such as google), or at least that is how it has been implemented here:

?

1. The default boolean operator is OR, not AND.

To illustrate, let's suppose you want to search for posts that include two words, for example: think fast.

Entering these two words in succession (as you would in a google search) would be understood by the search engine to mean: think OR fast (so, not think AND fast).

The search result would therefore list all posts that have either of those two words in the post text, but not both words.

Thus, if you want to search for all posts that include both of those words, you need to enter into the search box: think +fast. Note absence of space between the + sign and the second word.

?

2. Elastic search engine looks for word roots, not actual words.

To illustrate, if you were to search for the word 'think', you would get posts that include the word 'think' as well as the derivatives of its root, such as thinking, thought, etc.

?

Other search functions are largely similar to other standard search engines, with the differences relating to the above. So for example, if you were to search for a specific phrase "think fast", the results would include the posts with that phrase, but, there would also be derivative phrases, such as "thinking fast", as well as posts with some of these words separated by other words.

If you are interested in further specifics of Elastic search, please see . If you scroll down to around the middle, wildcards, boolean operators, etc are discussed in a bit more detail.

Regards
pt

?

Where can I find how much of my group's allotted storage space is occupied? Can't find it anywhere.

Drew

Indeed, that is the case Shal. I get so used to using Pegasus Mail
(recommended for those looking for an alternative email program) where
although I have set the default to display the plain text version I can
easily switch to the HTML part with a simple button (for messages that
have an HTML part of course).

For groups which are set for plain text only the link footers do appear
in that. With mixed plain/HTML they only appear in the HTML part which
always struck me as a bit odd. Also in Pegasus Mail it has a handy
button on the tool bar which extracts all that information from the
headers and gives direct access to essentially the same things, don't
know of any other email program which does that.

Dave

On 7 Sep 2017 at 0:12, Shal Farley wrote:

I think you must be receiving these messages in an email interface which
is displaying only the text/plain parts of messages. The ones where you
see footers are messages that were originally text/plain; the ones where
you don't are messages that were originally formatted (text/HTML). The
footer links are shown in the formatted part of the message only.

Thanks, Shal... I found the problem. The footers are present in emails on the server, so it is the email client software that is stripping them. In this case Thunderbird.

FWIW, here is the problem/solution: If Thunderbird is set to "View/Message Body As/Plain Text" the footers + links are sometimes not visible. I suppose the "sometimes" depends on whether the original message was sent as plain text or html (but haven't tested this).

Anyhow, if Thunderbird users (perhaps other software) is not seeing the footers the answer is to set Thunderbird to either:

View/Message Body As/Simple HTML
or
View/Message Body As/Original HTML.

Drew

Drew,

Oh, wait a minute... the Delivered-To header is the clue. The emails
without footers have the following header:
"Delivered-To: mailing list [email protected]"
The emails with the footer appear like this:
"Delivered-To: me@..."

Probably not. I'm betting that each message has two Delivered-To: fields in the header, one citing your address near the top, and one citing the group address much further down.

I think you must be receiving these messages in an email interface which is displaying only the text/plain parts of messages. The ones where you see footers are messages that were originally text/plain; the ones where you don't are messages that were originally formatted (text/HTML). The footer links are shown in the formatted part of the message only.

It took me a while to remember it, but this is an old bug which apparently hasn't been fixed, and is apparently considered very low priority.


You could try raising the issue again in beta@ to see if you can shame Mark into fixing it.

Or, you could set your group to Plain Text Only.

Shal

Oh, wait a minute... the Delivered-To header is the clue. The emails without footers have the following header:

"Delivered-To: mailing list [email protected]"

The emails with the footer appear like this:

"Delivered-To: me@..."

These are received by me at an email account that has no association with my owner/moderator status. Also, the footer-less msgs are not necessarily sent by other owners/moderators as I had previously assumed.


Drew

Thanks, Shal-

No, they were sent directly to my group's email address according to the To: headers. Also the "Delivered-To" header says "mailing list [email protected]".

Drew

Yes, Duane- I meant the messages that I receive via email. For the most part they do not have any footers. And looking at the headers indicates they were sent directly to our group email address: [email protected]

Drew

On Wed, Sep 6, 2017 at 05:38 pm, Drew AF2Z wrote:

Shouldn't all email to the group have these included?

I can't tell for sure from your description if you're aware of it, but the footers won't show up online, only in posts received via email.

Duane

Drew,

... some of the messages being posted by members do not have link
footers such as "Change Your Subscription", "Mute Topic", etc. No
link/footer at all. Shouldn't all email to the group have these
included?

Correct, all messages received as individual email (not digest) should have those footers - no matter who sent or received them.

Is it possible that the messages you are receiving without footers were sent directly to you (your email address) or to the group's +owner address rather than posted in the group? I'm not sure how that would happen if these are replies to group postings and the group is set to "reply to Group", but those are about the only ways I can think of that the messages might get to you without footers.

Shal

We just had our Yahoo group transferred today, some 3500 members. It seems to have gone pretty well but some of the messages being posted by members do not have link footers such as "Change Your Subscription", "Mute Topic", etc. No link/footer at all. Shouldn't all email to the group have these included? It seems only owners/moderators' emails have the footers; but I'm not quite sure yet...

Drew

Frances,

I believe the attached reminder is a calendar-generated reminder
notice.

Correct.

How did you create mailto links for the last bullet in the first
paragraph? We would like that too.

Using the Link tool from the formatting toolbar.

In the Url box put "mailto:" followed by the email address. These work the same as web links, but use mailto: followed by an email address instead of instead of https: followed by a web address.

This is generic, not specific to Groups.io. Anywhere you're allowed to insert a link you are probably able to make it a mailto if that's what you need.

Shal