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Re: Not Confirmed
On Wed, Sep 11, 2019 at 09:44 AM, Barbara Jean Jasen wrote:
Looking at the members of one of my groups I notice a few have the notation nc by them indicating not confirmed.? OK so just what does that mean?Those who are new to groups.io (i.e.: new accounts) have to respond to a "confirmation message" sent to their email address to ensure they actually want to receive groups.io emails and that the address they provided is correct. They?must?click on the link in that email to begin to receive any groups.io messages. You can resend the confirmation email to those in NC status by reopening their subscriber record and clicking the "Send confirmation email" button at the bottom of the page.?Of course, if that message lands in their spam/junk email folder -- or the subscriber we're talking about is uber-conservative about clicking on links -- the whole thing becomes problematical. See?/g/GroupManagersForum/wiki/Status-Badges-in-the-Members-List?and?/static/help#confirmemail?for details.? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: A member has found a way to not copy me, Owner
Richard,
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A troublesome member, ex moderated but now not moderated is posting messages that I do not get via my e-mail. ?
There is nothing that he can have done to prevent Groups.io from sending his messages to you along with all other members. Nor is there any setting that you (or another group owner) can have applied to his subscription that would cause that.
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So the quest is to figure out what actually is happening. Here are some things to check:
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On the Groups.io side:
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On your email interface:
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I think that covers nearly all of the ways that his messages might not be delivered to your email Inbox when they are posted to the group's Messages section.
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Shal
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-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: A member has found a way to not copy me, Owner
On Wed, Sep 11, 2019 at 08:13 AM, ray_r.rm wrote:
In the Member list there is a "P" after his name.Ray -- If you want to disable a posting override, click the top radio button in the Posting Privileges section of his user record ("use group moderation setting"). Doing so should remove the "P" badge. This doesn't, however, explain why you aren't receiving his posts. Did you check your own Email Delivery History as Duane suggested? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Issue regarding merging of 2 accounts and owner status
On Wed, Sep 11, 2019 at 04:26 AM, John Eyles wrote:
I have emailed the only other member to ask them to add me as an admin but must be a way of getting ownership of the group back.You've done what you can.? If you had been the only owner, the system should have refused to allow you to merge the accounts because that would have removed the only owner.? I can't verify that, but it should only fail if there's a bug in the system. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: #bug ?-New Photo Attribution
#bug
On Tue, Sep 10, 2019 at 08:21 PM, dave w wrote:
When in some random instance I wanted to check the group 'record' of what has been emailed (Emailed Photos), I find the my pics have been attributed another member, who has only replied to my 'posts'.Dave -- This is not a bug.? This behavior has been discussed often, most recently here:?/g/GroupManagersForum/topic/32524744#17760 .?It often happens if the person quotes your original message without removing the photo. That being so, the Emailed Photos folder should contain both your original photo and the duplicate. Groups.io has no way to determine whether something attached to?any?incoming message is accidental or intentional (even a duplicate can be intentional). Short of asking your subscribers to use more discretion when quoting/replying, there is currently no way to keep this from happening.? Regards, Bruce -- The system Help is your friend.??/static/help |
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Re: Can a former moderator delete files?
On Tue, Sep 10, 2019 at 04:48 PM, Nancy C wrote:
If a member who still is with a group, but is not longer a moderator, could he/she still delete the files she has uploaded, even though no longer a moderator?I just checked this out (moderator upload, subscribers view) and the answer is no.? I could still see the trashcan, but when I tried to delete it, I was told I didn't have permission (as a former moderator.)? When I saw the trashcan, I was concerned, but luckily it was a false alarm.? However, the account that uploaded it still "owned" the file, so I think that's why the trashcan showed up. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: A member has found a way to not copy me, Owner
On Tue, Sep 10, 2019 at 12:39 PM, ray_r.rm wrote:
What can I do to see every post via my e-mail.If you're set to Individual Emails, you should be getting them when they post to the group.? Have you checked your Bounce history? Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Going no Mail
¿ªÔÆÌåÓýIf you allow No Mail (I don¡¯t in my groups), the member can change their mail settings to that. Otherwise, to Special Notices Only.?Go to Edit Subscription on the left side of the homepage. Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Going no Mail
The easiest way is for the member to send an email to [email protected] and replace groupname with the name of your group.? (They could also use groupname+nomail, but some groups disable the no email setting.)? Then when they are ready to receive messages, they can send an email specifying which delivery method they want, probably groupname+single.? For a complete list of email commands, see /static/help#what-are-the-available-email-commands.
You can also go in and change their delivery method on their member subscription for them. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: SPECIAL MESSAGE
On Mon, Sep 9, 2019 at 09:44 AM, Sandy V wrote:
If you send something as a special notice, this assures that everyone will receive it in their email.But only if you don't allow the No Email setting on your group. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: need help please [with group address or title]
Ana, Hello there, I own a group called Angelsons, I am having a problem, when I wright to the group, the people get I'm having some difficulty understanding your problem. I can't tell if angel (a n g e l)? versus angle (a n g l e) is the problem, or merely a typo in your message. Are you using assistive technologies like a screen reader and/or voice-to-text when you read and compose messages? and I have tried to fix it but I cant find the mistake, ? In your group's Settings page, there are two fields to check. 1) Group Title. This one is intended as a short but readable text so people looking in the Groups.io directory will know what your group is about. In the angelsonges group (cited in your message sig line) the Group Title currently reads as "angelsons". That's probably too short for this purpose, and may be better if made more readable. For example, "Angel Sons" or even "Angel Sons - A Christian Group for Prayer" 2) Group Email Address. This one is used in both the group's email addresses and in its web addresses (URLs). As such it needs to be compact and without spaces (and some other punctuation marks). In your group this currently reads as "angelsonges". Note the difference in spelling - a n g e l s o n g e s instead of a n g e l s o n s. Based on your display name in this group I'm inclined to believe that you intended Sons rather than Songs. The custom part of the Group Email Address is often referred to as the group's name. Do be aware that changing the Group Email Address will have consequences for your members, so you don't want to do it more often than absolutely necessary. Read Renaming a Group for more information. and I also cant make the n show up, I don't see where an n would be missing. I do see an extra g e in your Group Email Address though, as spelled out above. I hope this helps. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: SPECIAL MESSAGE
In each individual's email preferences, they can choose individual messages, digest, summary, or special notices. Those who choose special notices will not receive any email that is not sent as a special notice (they may want to go into their groups.io account to read and respond to messages rather than receiving them in their personal email account). If you send something as a special notice, this assures that everyone will receive it in their email.
~Sandy |
Bruce
Shal Farley
Barbara Jean Jasen
Duane
Nancy C
Frances
Sandy V