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I had about 10 drafts, all waiting until next week to post
they took hours to create

Because some dumb feature of groups.io that unsubscribes me
I lost them all!

And how I was loving this draft feature of groups.io!

I AM SO MAD and SO Disappointed!!!!!

On Thu, Sep 5, 2019 at 08:08 PM, Simon Doy wrote:

I don't understand why messages are not timestamped by default

They are, but you won't see the time for days other than today unless you hover over the date.? For today, the time is just to the left of the message number.

Duane
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Dear all.

I don't understand why messages are not timestamped by default, or if you can even have that function at all. Clearly the email I recieve in my inbox is timestamped, but not on the website, and as a group manager, that's where I do all my work. I note that the messages are numbered, which is of no use to me. I need the time they were posted. Is there a way to switch this on?

Kind regards
Simon

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Francis, I'm believe your message might be a little misleading. It's the or for people, Are free, wall groups are paid for and can be said at the premium level.

Amanda, you don't say if you have a basic (free) account or not.?
See here if you have basic -?/g/GroupManagersForum/wiki/Inviting-new-members

Frances
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Hello, we just tried to invite our list to join our group and received the message we had reached the max number of invites for the day and it had to be approved.? I didn't realize there was a limit, and our list was rather small (less than 100). Did I do something incorrectly or is there, in fact, approval needed??

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On Thu, Sep 5, 2019 at 03:12 PM, Shal Farley wrote:

I have not.

Ok, I've just sent the message again - third time lucky maybe... I have attached a screenshot of the messages on the group and a text only file with copies of the raw messages. Might this be a problem?

Apologies if you now receive the same thing in triplicate...

Trista

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Bob,
today I got a feedback from Ingrid concerning your suggestion. She had a seeing person help her to try it out, and it worked. She asked me to tell you this and to thank you.
Victoria

Shal did you receive the raw messages I tried to send you off-list?

I'm not sure whether the above messages here are meant to be relevant to me or not, but the messages I am talking about were sent only to the owner's address, and went to the group. I don't have a gmail address and I don't think gmail is involved in any way in my situation.

Trista

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I tried the same test and although I had the Owner and a Moderator account listening for +owner emails, I only received one email via the owner's email address. Note that both the owner and moderator accounts are both my accounts. The message was NOT sent to the group.

Although the OWNER and MOD email addresses are different, they both end up going to one GMAIL account. I think that GMAIL is intentionally only delivering one copy.

To test this, I repeated the test after adding another of my email accounts as another MOD listening to +owner messages. This account also ends up on GMAIL, but at a different GMAIL address. As expected, no message was sent to the group and I received one message in each of my gmail accounts.

So, from here it seems all is working as expected.

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Thank you very much Shal.

The plot has now thickened. I just sent a test message to the +owner address and it went to the group. I only got one copy, so it didn't come to the owner's address as well, and I definitely did not send it to the group address. The same seems to have happened to my co-moderator earlier today.

I can send you the raw version of my message to the owner as received via the group, but so far I haven't managed to access the raw version via my sent box... How do I send to you off-list?

Thanks again for your help!

Trista

Thanks Shal! I did reach out to support and will share any useful information that I get from them on this issue.

Best,
Karen

Trista,

A couple of members of one of my groups have contacted me saying they
are receiving subscribe messages, and some of the responses to them.

That's very odd.

Unless you've promoted those members to the role of Moderator they should not be receiving either "Subscription Approval Needed" notices nor replies to the Pending Subscription notice sent to applicants.

The first time this happened seems to have been after I turned off my
own reception of these messages via the owner's address when I went on
holiday, but whether that's relevant or not I don't know.

It isn't relevant to Groups.io, but maybe if someone got impatient with a perceived lack of response from you they could have CC'd or forwarded those messages to other group members (if they knew some email addresses).

I have a copy of the raw header for one of the messages received by a
member, but I don't really have the skills to read it.

There are people here in GMF who can help you with that (myself included), but it isn't advisable to post the raw headers to the group as they likely contain personal identifiers (full names, email and IP addresses) that shouldn't be posted in public. You could post a redacted copy, or send it to me off-list if you want help with that.

Shal


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A couple of members of one of my groups have contacted me saying they are receiving subscribe messages, and some of the responses to them. The first time this happened seems to have been after I turned off my own reception of these messages via the owner's address when I went on holiday, but whether that's relevant or not I don't know. I can't think why it would be, but I've turned them off and on again to see if it makes any difference...

I have a copy of the raw header for one of the messages received by a member, but I don't really have the skills to read it.

Can anyone help?