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Re: Threating Emails
On Thu, Aug 29, 2019 at 05:21 AM, Shal Farley wrote:
...if you think there is a chance they have the ability to carry out a threat physically then report it to your local police, to have it on file if nothing else.This may highlight a difference between US & UK Laws. AIUI in the UK there does not have to be a clear possibility of a physical threat; all that is needed is for the material in question (emails) to cause alarm, harassment & distress. Of course even if those criteria are met it does not guarantee police action. (FWIW further to my comment yesterday it is not the Computer Misuse Act that is relevant to this in the UK; it is other legislation that is used to deal with alleged offenders.) Chris |
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Ken,
Francis I added some suggested edits (yellow)The yellow highlighter is unnecessary, and creates more work to remove the highlighting when accepting a change. Each wiki page keeps a list of revisions, and can generate a highlighted diff between any two selected revisions. Click on the revision count in the upper right corner of the page to see them. Note: the diff algorithm operates on the plain text of the page revisions, ignoring formatting changes. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Francis I added some suggested edits (yellow)
(sorry among other things I'm a techno editor for a living.] just note that over on Beta, some of us are pushing to have menus and groups.io terms changed to be more consistent, and menu items better ((accurately) reflect what they actually contain. e.g., use "My Settings" vs "Subscription" and so forth |
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Re: Threating Emails
Debbie,
What can I do to stop an person I remove from threatening me and myIf they were foolish enough to post a threat to any Groups.io group use the More menu under their post and select "Report this message". Select the option to have the report go to support and groups.io. If the message has already been deleted from the group, but you have a copy of it in your email, report it to [email protected] If the threats are being made off list then as Chris said you would report it to the service they used to send the threat. Safety first though: if you think there is a chance they have the ability to carry out a threat physically then report it to your local police, to have it on file if nothing else. In any case, do not respond to them. Try not to reveal in any way that you even read their threats - for some types of crazy that's all the encouragement they need. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Member account suspended
Stan, Frances /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Member account suspended
On Wed, Aug 28, 2019 at 11:21 PM, Stan Gorodenski wrote:
A member of my discussion group forwarded me the following email message.Stan -- This is the standard "bounce probe." The fact that your subscriber actually received it suggests that whatever the problem was has subsequently been resolved. I would be interested to know what email provider (domain name) he is using, as this seems to happen on a fairly regular basis with some of them. Anyway, he should click on the provided link to unbounce his account (or log into groups.io and click on the red banner). Until this is done, group email delivery will continue to be suspended (for him). More information on bounce handling than you probably ever wanted to know can be found at?/static/help#bouncing Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Member account suspended
A member of my discussion group forwarded me the following email message. I recall that a member can have their account suspended because the ISP is doing something IO does not like (I don't remember what). The member is supposed to get an email message from IO that allows the person to make their account active again. Is the message below this email message? I am sure it is, but since this is the first time this has happened I need to make sure it is so that I don't give the wrong advice.
toggle quoted message
Show quoted text
Stan Hello, |
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Hi everyone,
I started it.?Please join in! Quick Start Group Formation Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Who Can Invite New Subscribers
On Wed, Aug 28, 2019 at 12:37 PM, Eden Butler, AGAG wrote:
Our group is hidden -who can invite new members-is it only owners/moderators?Owners, and Moderators who have been given the "Invite Members" privilege, can send invitations. Regular Subscribers or Moderators without this permission cannot. Having said that, if you don't want people to be able to join on their own initiative (via the +subscribe address or the button on the group home page), you should also be sure to use the Restricted method of Spam Control. And could someone I invited pass that e-mail link to a different person for them to use to join?No. The link only works to subscribe the email address it has been sent to. ? Regards, Bruce -- The system Help is your friend.??/static/help |
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Re: Thread hijacking
On Mon, Aug 26, 2019 at 12:00 PM, Bruce Bowman wrote:
Please populate this in the address book of your email client and use it to initiate a message to the group.In the early days I would not have understood what this was. I would not be able to tell you are talking about starting a new topic, nor would? I know what you meant by "populate." I like the tone of Kathleen's note, but would include instructions like yours. I tend to make my instructions very simple. I think I'd put your explanation of hijacking near the top and then something like: To start a new topic: Step 1 Step 2 Like a recipe. :) ~Sandy ps. I like things so basic that I really appreciate how you folks always remind, "Don't forget to scroll to the bottom of the page and click the button to save your changes." (I hope it's not "hijacking" to add that off-topic thanks.) Bless you all for the help you provide. |
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Re: Members and Notes
On Wed, Aug 28, 2019 at 04:09 PM, Marcio wrote:
How can I found it on my group?Click on Admin then Members; this will bring up a list of all your members. Find the individual member whose Notes you wish to see, and click on their entry in the list anywhere other than the checkbox. This will take you to that individual's membership page, where you can see their User Name (if set), Display Name (ditto) and mail preference, etc. At the top of the page there are 5 tabs; as a default the Membership tab will appear in blue with the others being grey.? Notes is the 4th tab from the left, and will turn from grey to blue when you click on it. Write such notes are as required and click on Update below the composition box. Chris |
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Re: Members and Notes
Marcio,
?
?
When you open a member's page (from the Members list) Notes is one of the tabs.
?
A key weakness with this mechanism, in my opinion, is that there's no flag on the list itself or other easy method to tell if a member has a note or what it says. You have to open each Membership page and click the tab to find out.
?
Shal
?
-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Notice to group
loopy,
A Note to Member cannot be scheduled to send to the group. The only Member Notice that can is Group Guidelines, and its only schedule selection is "monthly".
Perhaps you created a repeating event in the Group's calendar. You can give a time to be sent and under Repeats select Weekly and Repeat On Thursday. Don't set any reminders, instead check the Send Notice To Group When Event Happens box. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Message History
On Wed, Aug 28, 2019 at 03:59 PM, Frances wrote (quoting Groups.io information):
We send you a warning when you've reached 80% of your storage limit.I don't think that feature is working, and IIRC Mark has acknowledged that fact. Again IIRC the group I moderate went through the 80% barrier fairly recently and no notification was forthcoming. Chris |
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Members and Notes
Marcio
¿ªÔÆÌåÓýHi,A few days ago I saw someone mentioning something about members note, a place where we, mods and owners, can write things about members. How can I found it on my group? As always, thanks a lot for any and all help!
Cheers,
AKA Starboy Sent from a galaxy far, far away. |
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Notice to group
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Hi
It might be useful if there was a bit in the wiki about settings and getting started with a new group or a transferred group. In this section: Best Practices for Group Management,?Topics of interest to group owners and moderators,?Group Formation
-- /g/GroupManagersForum/wiki/home There is great detailed info on specific topics, but no overview for someone just forming a group or AFTER getting a group transferred from Yahoo. The settings page is quite detailed so it doesn't make sense to duplicate it. But there are some crucial things to point out, like some things the member changes and some things are set by the owner. For example, time zone by the member and message policies by the owner. Frances /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Message History
Hi
It isn't the message history that takes room. Here's what it says in the wiki and in Help ?
The following are counted towards the storage limits for your group:
?
Files
Photos
Images in databases
Images in wiki pages
Message attachments
Messages themselves are not counted towards the storage limits, only any attachments.
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What Happens If I Go Over My Storage Limits?
?
We send you a warning when you've reached 80% of your storage limit. You can configure your group to either bounce messages when you've reached your storage limit, or to automatically delete old attachments to keep you under the storage limit. Photos and files are never automatically deleted.
/static/pricing#what-is-counted-towards-the-storage-limits-for-my-groupFrances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
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Re: Moderator ?
On Wed, Apr 25, 2018 at 03:09 PM, Bruce Bowman wrote:
Select appropriate permissions and notifications, then click the blue "save" button at the bottom.Bonnie; think very carefully about giving a moderator Set Moderator Privileges. Anyone who has that permission can promote themselves to Owner and downgrade or even remove the "real" Owner. It should only be given to individuals in whom you have complete confidence about their integrity. Chris |
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