On Wed, Aug 14, 2019 at 06:15 AM, Peter Cook wrote:

Sorry to ask about this again, but I have one member of a group who is not
getting her own posts.? She claims to have checked the 'I always want copies
of my own emails' setting.? She is not using Gmail (she is using BigPond, an
Australian provider).

== ==
Peter, is it maybe possible that the member did check the right box but then forgot to scroll down to the bottom of the page and click 'SAVE'?

Just FWIW . . .

Paul M.
CostaRicaLiving
https: //groups.io/g/CostaRicaLiving
==

Thanks Shal and Frances for your replies.

I found that it was very difficult to explain people setting up the Advanced Preferences and control over which messages are sent to them (Message Selection)

I would really like to see an option like Delivery Options in the drop-menu in the Topics list or the Edit Topic item in the More menu.

In that way, I can easily set-up the Full Featured Digest for the particular topic and reduce the flooding of messages to some extent

Or may I know why you would consider that it is not a good idea to control the delivery options for individual topics?

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Is it fixed were members are automatically approved?? ?How can we change it so owners have to approve them?

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I know you can't rely on it but it is a big help to have it.? When they fill out my?Pending Member Application?and the state is way across the country that they give, I know something is not right unless they are traveling. ? I know many members also join using their phone and they could be in Starbucks using Starbucks wifi for example, so the IP wouldn't be their own. But the info is helpful in a lot of instances. ? I only wish it would show up on the Membership list too. ?

On Tue, Aug 13, 2019 at 10:29 AM, Leeni wrote:

so that information is available.

The information shown isn't necessarily accurate, so I wouldn't depend on it.? It's only a best guess.? My information sometimes shows me as being from 3 states (or more) away!

Duane
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Okay, thanks - I will ask them to reapply using the blue button so that information is available. Leeni? ? ? ? ?

On Tue, Aug 13, 2019 at 08:43 AM, Leeni wrote:

Is this a bug?

No, that's the way it works.? There's no way for Groups.io to get any information when they use email to apply.

Duane
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I don't think this question was ever asked or if it was I can't find it. ? I know that when a member applies to a restricted group and clicks the blue?Apply for Membership in this group button, an email comes back showing that there is a pending member. That email we get shows the biggest town they are near, the state or country they are from?along with an IP address. ? What I just noticed was a member used the subscribe link at the bottom of the Home Page. The pending member notice that was received did not contain the information that is shown when the member uses the subscribe button. ? The following was written in the notice so that is how I know it didn't come from pressing the blue button The subscription application came in via the +subscribe email address. ? ?Is this a bug? Thanks, Leeni?? ? ? ? ? ? ? ? ? ? ? ? ?? ? ? ?? ? ? ? ? ? ? ? ? ??

On Tue, Aug 13, 2019 at 07:58 AM, Dave Ruske wrote:

The process would be a bit quicker if I could sort or filter on current moderation settings

Not sure if it will work for you, but...

If you plan to set everyone to New User Moderated (NuM), you could just select the entire page using the check box at the upper left, then scroll down and set them all to NuM.? If anyone already has that setting, it doesn't change anything, including how many messages they have left on moderation.

Duane
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Thank you, Shal, that is very helpful. The process would be a bit quicker if I could sort or filter on current moderation settings, but with the items per page set to 100 I can go through and update fairly quickly.

Dave

On Tue, Aug 13, 2019 at 05:07 AM, Arthur Cooper (IT and Comms) wrote:

What should I or the member do to correct this ?

You'd both need to be involved.? On your group, go to the member list, click on the line for that member (except on the check box), scroll down to the bottom, and click the Send Confirmation Email button.? The member would then need to click on the link in the email they receive to confirm their email address.? If they don't see it soon after it's sent, they may need to check their spam folder (and mark the message as Not Spam.)

Members are only shown in the Directory if they choose to make their profile available to the group.

Duane
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On Tue, Aug 13, 2019 at 04:48 AM, Peter Rawbone wrote:

A suggestion was made that we create a sub-group and it is used specifically for our meets with membership of it restricted to potential meeting attendees; my question is

If we do this, will the email addresses etc change?
What are the pro's and con's of doing this?
Finally, is it worth it?

I certainly don't consider myself an expert, but will offer the following:

I don't think having a subgroup for potential attendees will make any difference.? The crossover members could/would still have access and share the information.

There are several benefits, but also side effects, of having subgroups.? You can read about it on the Wiki page on this group.

Duane
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Hi,

?I am the owner of a small group of six or seven members. I have a ?problem that maybe you can help with. All but one of the members are receiving email messages from other members.
However one member does not receive any messages to the group. That member is shown n the member list but NOT in the directory. The members name is marked as NC which I assume is not confirmed. The member has not posted any messages to the group.

What should I or the member do to correct this ?

Good Day everybody,

I am an Owner / co-Moderator of a smallish group (<350).? Twice a year some of us meet in different parts of the UK - no problem.
However, there is another similar group (on FB) with a larger membership, some of them have membership jointly with us - no problem.? The problem arises when the joint FB members advise their FB colleagues, the majority are not members of our group, of our meetings and want to come, which we don't really want - unless they join groups.io.

A suggestion was made that we create a sub-group and it is used specifically for our meets with membership of it restricted to potential meeting attendees; my question is
Hope this makes sense?? Any suggestions from this forum would be extremely welcome.

Regards and have a good day--
Peter

On Sun, Aug 11, 2019 at 12:14 AM, Shal Farley wrote:

CHANGE: In the activity log Actions dropdown, change 'Moderated
message' to 'Sent message requiring approval'.

I raised a query with support when I couldn't find details on the activity log as I'd missed the previous 'Moderated message' option. Mark made this change so that 'Sent message' and 'Sent message requiring approval' now appear next to each other in the Actions dropbown.

Andy

On Sun, Aug 11, 2019 at 12:14 AM, Shal Farley wrote:

BUGFIX: Fix for weekly event summary emails not being sent out if the
first of the month falls on a Thursday.

LOL!

I did once tell Mark that calendars were the worst sort of "how-hard-could-it-be" trap. Still, this one seem a bit baffling. On beta he said "don't ask".

This fixes the issue I raised and mentioned in /g/GroupManagersForum/topic/32689041

Andy

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Akshaya January Owners Group admin,

I would like to request a feature where Email Delivery options can be set up on individual topics or hashtags.

When a topic starts to get too busy there are some ways you can control that particular topic. See the drop-menu in the Topics list. You can moderate the topic, lock it, or modify its reply behavior:

The same options are available through the Edit Topic item in the More menu when you are looking at the topic rather than the list. The Reply To overrides may not be entirely effective when members reply by email, depending on the member's email interface.

or Is it possible already to do so by any other means?

As Frances noted, the members themselves can also exert some control over which messages are sent to them (Message Selection). This can be done as part of the Advanced Preferences section of their Subscription page. See Advanced Preferences under Subscription Options in the Help page.

Members can also choose to Mute an individual topic through the Mute This Topic link in the footer of any message in the topic. See the Muting and Following in the Help page as well as Your Friend the Footer in GMF's Wiki.

Shal


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Nancy,

Right now members receive two messages. This on and one from us.

Weird.

My understanding is that Groups.io only provides a default Welcome notice if your group hasn't created and made active at least one.

That text you quoted does not look familiar, nor in Groups.io's typical style. Are you sure your groups Member Notices list doesn't have two Active notices of type Welcome?

Shal


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