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Date

Re: help [members see red X instead of posted images]

Shadow Grafix
 

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After having my settings checked by others, we've come to the conclusion that there's a problem with the programming.? We've created another group and we'll see if this is going to work.? If not, I'll be sure to get back to you.
Judy
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?
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----- Original Message -----
From: Chris Jones via Groups.Io <chrisjones12@...>
Reply-To: <[email protected]>
Sent: 7/19/2019 4:43:34 PM
Subject: Re: [GMF] help [members see red X instead of posted images]

On Fri, Jul 19, 2019 at 01:17 AM, Shadow Grafix wrote:
I'm looking into all of this.
Judy; please report back with your findings, because the suggestions I made were a "best guess" at what the problem(s) might have been so some feedback from you might well help create better answers for any future queries of this type. It might also enable a wiki section to be created or an existing one edited.

It would also be useful if you Direct Mailed me with a couple of sample graphics attached, but not ones that have been downloaded from your web UI as these will probably have been through some sort of processing during uploading. Insofar as you are able to determine an "average" one and a "big" one (in terms of file size) would be ideal. I can then take them off to a test group to which I have access so I can tinker with various upload and attachment settings.

Chris


Re: Sending a message from within the group to a non-member

Gerald Boutin
 

On Fri, Jul 19, 2019 at 04:45 PM, Peter Rawbone wrote:
I¡¯ve looked in various sections but can¡¯t find the answer, so:

I received a message from a potential member asking for some information prior to joining and, as I didn¡¯t know the answer posted a message with her request to our ¡®forum¡¯, including her private email address.?
Naturally some of our members wanted to help and attempted to reply. ?Although I gave her email addy, it appeared as ?xyz@... and didn¡¯t send. ?My question therefore is: ?how do we reply to a non-member from within the groups site?

Regards

Peter

Peter,

IMHO, you don't. You should have requested the information and then personally forwarded the answer back to the potential member.

You should not have given out their email address.

--
Gerald


Re: Sending a message from within the group to a non-member

 

On Fri, Jul 19, 2019 at 03:45 PM, Peter Rawbone wrote:
Although I gave her email addy, it appeared as ?xyz@... and didn¡¯t send. ?
I really think you need to double-check that. Any?emails?that group members received should have contained the email address. It's only obfuscated in the online message archive. And per Duane, you can change your settings to allow them to be visible there, too...but only to subscribers who are logged in.

My question therefore is: ?how do we reply to a non-member from within the groups site?
From the web site, it is not possible to send a reply to a non-member...nor can you force an unsubscribed address into a email's reply-to field. The best you can do is provide her address. Group members who want her to be copied will have to use their own email client and populate that address manually.

Hope this helps,
Bruce

P.S. Better yet, just tell her to join. It's not a lifetime commitment.
--
The system Help is your friend.??/static/help


Re: help [members see red X instead of posted images]

 

On Fri, Jul 19, 2019 at 01:17 AM, Shadow Grafix wrote:
I'm looking into all of this.
Judy; please report back with your findings, because the suggestions I made were a "best guess" at what the problem(s) might have been so some feedback from you might well help create better answers for any future queries of this type. It might also enable a wiki section to be created or an existing one edited.

It would also be useful if you Direct Mailed me with a couple of sample graphics attached, but not ones that have been downloaded from your web UI as these will probably have been through some sort of processing during uploading. Insofar as you are able to determine an "average" one and a "big" one (in terms of file size) would be ideal. I can then take them off to a test group to which I have access so I can tinker with various upload and attachment settings.

Chris


Re: Sending a message from within the group to a non-member

 

On Fri, Jul 19, 2019 at 02:45 PM, Peter Rawbone wrote:
My question therefore is: ?how do we reply to a non-member from within the groups site?
If you have private archives, you may not want to hide email addresses.? In the group settings, scroll down a bit to the Privacy section and change the Hide Email Addresses In Archives to "Do not mask email addresses in the archives."? (Don't forget to Save Changes)? Even if you have public archives, the email addresses are supposed to be hidden from anyone not logged into the group.

Duane
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Re: Sending a message from within the group to a non-member

 

A workaround. This works on my iPhone. Open the post and copy it. ?Click on share on the iPhone. ?Choose email or message and paste the post. ?It isn¡¯t enough to allow the default post which will just have the post URL. They can¡¯t open that. I just tested it and it works for me.?

Frances


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/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.


Sending a message from within the group to a non-member

 

I¡¯ve looked in various sections but can¡¯t find the answer, so:

I received a message from a potential member asking for some information prior to joining and, as I didn¡¯t know the answer posted a message with her request to our ¡®forum¡¯, including her private email address.?
Naturally some of our members wanted to help and attempted to reply. ?Although I gave her email addy, it appeared as ?xyz@... and didn¡¯t send. ?My question therefore is: ?how do we reply to a non-member from within the groups site?

Regards

Peter


Re: members cannot see directory

 

Bingo. Thanks, folks!

pete


Re: members cannot see directory

 

Hi

members can opt out. See
/g/GroupManagersForum/wiki/Directory-and-Members-List

Frances

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/g/GroupManagersForum/wiki

/static/help
More help: use the search button at the top of the Messages list.


Re: Duplicate Photos

 

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When a member replies to a message without stripping out the image first before sending, there will be a duplicate image in the Emailed Photos album. This can happen many times. To keep storage of emailed photos under control, all duplicates images need to be deleted in the album. Important to note is the ¡®first¡¯ images in the album are the ones to keep, and every duplicate after wards are the images to delete. I refresh the browser each time I delete a duplicate image, to make sure I¡¯m not seeing an artifact of the duplicate. If the first image is deleted in Emailed Photos, there will be no image in the web post. Ask me how I know this.

?

Don


Re: members cannot see directory

 
Edited

Peter,

?
I have my privacy settings set so that members have visibility to the directory. (See photo.) Yet only moderators and owners can see it. Any ideas?
?
Each member has control over who can see their profile in the Directory. Additionally, a member must set their own profile to be visible to other members before they can see other members' profiles.
?
When a moderator or owner looks at the directory they can see all of the members, but they will see a minimal entry for those members who have not made their profile visible to moderators/owners.
?
A member can change his/her profile visibility by clicking on the Group Profile tab of the Subscription page and then using the Edit Group Profile button.
?
Shal
?

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Help: /static/help
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members cannot see directory

 

I must be missing something. I have my privacy settings set so that members have visibility to the directory. (See photo.) Yet only moderators and owners can see it. Any ideas?


Re: Duplicate Photos

 

On Fri, Jul 19, 2019 at 06:56 AM, Mick Anderson wrote:
What are they doing incorrectly? They are just replying to a message where the original message had images.
When replying to a message by email that has image(s), if the images aren't removed from the reply, they'll be added to the Emailed Photos folder again.? If they're very large, you can use up all of your storage space quickly.

Duane
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Re: Duplicate Photos

 

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Duane,

You say members should not do it.
Not do what?
What are they doing incorrectly? They are just replying to a message where the original message had images.

Mick


On 19 Jul 2019, at 8:37 PM, Duane <txpigeon@...> wrote:

On Fri, Jul 19, 2019 at 03:23 AM, Mick Anderson wrote:
Any way to prevent that?
Currently, you can only prevent it by having folks not do it.? Most people don't pay that much attention, so it's not usually very effective though.? This has been discussed several times on the beta group (official suggestion box for the site).? There may be some sort of solution in the works, but no announcements yet.

Duane
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Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


Re: Duplicate Photos

 

On Fri, Jul 19, 2019 at 03:23 AM, Mick Anderson wrote:
Any way to prevent that?
Currently, you can only prevent it by having folks not do it.? Most people don't pay that much attention, so it's not usually very effective though.? This has been discussed several times on the beta group (official suggestion box for the site).? There may be some sort of solution in the works, but no announcements yet.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


Re: Smartphone App

 

Yes, Mark (site owner) has mentioned several times that an app is in development (on the beta group.)? Some wanted functions are planned to be included and others should be easier to implement once it's done.? No mention of a release date yet.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


Duplicate Photos

 

Sometimes when a reply is made to messages containing photos the photos are copied to the "Photos" section for a second time.
Any way to prevent that?

Mick


Smartphone App

 

Are there any plans for an IO Smartphone App (Samsung and Apple)?

Mick


Re: help [members see red X instead of posted images]

Shadow Grafix
 

Thank you Chris, I'm looking into all of this.
Judy


On Thu, Jul 18, 2019 at 11:34 AM, Chris Jones wrote:
Max Attachment Size allows you to opt out of receiving attachments that are larger than a limit you set. This is useful if you have a metered or limited connection, or limited storage space for attachments. Instead of receiving the attached file, you will receive a link to it so you may open it from the group's web pages.


Re: help [members see red X instead of posted images]

 

On Thu, Jul 18, 2019 at 05:28 PM, Duane wrote:
Actually you can.?
I stand corrected!

Chris