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Is there a way to find out if someone is already subscribed to a different group
Since we direct subscribe new members?after we vet them and provide them with a short how to in the confirmation email,
we have a pretty consistent process. But a woman just requested to join and Our "induction person" is apparently not present today. So the woman has not received any communication after filling our our form and hasn't been direct installed. But she insists that she "went and got a login and password and when she tried to get into the group" and said she was "taken back to the form she had already filled out" Is there a way to verify if she was already in another group or can anyone just go and set up a login and password for groups.io? -- Bob Bellizzi Founder, Fuchs Friends?? |
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Re: Interpreting email delivery response
Brian Vogel
It should make no difference if it's the digest coming in, or a Private response from a member.
I would be going in to the web interface, to any message she's ever sent to the group, and try to send her a private response from there, then see if that lands in Spam.? If stuff is going to spam, she should be able to check that without even having to do this test, and should "unmark" as spam any and all messages from Groups.io that are in her Spam folder. -- Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763?? ? ? ?Those who cannot remember the past are condemned to repeat it. ? ? ? ? ? ? ? ?~ George Santayana |
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Interpreting email delivery response
A group member on gmail reports that she has had no emails from my groups.io group since the beginning of April. She is on fully featured digest. Her last email was delivered at 6.03pm and has the response "2.0.0 OK 1556154235 e11si20570006pfd.88 - gsmtp".
Does this mean that a digest has been delivered to her email address today and that it has probably gone into her gmail Spam mailbox? Her email address is correct and corresponds to that on the Members list. Margaret in the UK |
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Re: strange messages sent to old YG group
#yahoo
Marina, While checking the Activity Log, I was puzzled to notice loads of messages, mostly from @ accounts, sent daily to the group and rejected by Yahoo. Most of them because they were non-members of the group (I'm seeing similar rejections in YGOG and the Yahoo Groups GMF). The subject field of all rejected messages (including those not sent from @ accounts) is made up of numbers and Chinese looking characters. QQ is a service provider in china. I'm not sure why they use numbers instead of user names, but that seems to be their way. Any idea of what it is all about? I don't understand why so many QQ users are pounding away at Yahoo Groups posting addresses. I think maybe many of those accounts are being used by (aspiring) spammers just spewing to lists of arbitrary email addresses. Or perhaps QQ has an infestation of bots driving their servers. In one case, a QQ user managed to join GMF and send a "what?" message (that I rejected). That rejection though lead to an off list conversation in which I learned that this person speaks (or at least reads/writes) English very well. He/She was very surprised to get a reply message from a human, had expected nothing but automated responses. He/She claimed to be unaware of how he/she became a member of the group, and I am still puzzled because I never found the expected Activity Log entries for his/her joining. At any rate, I've chalked up the incident as "mostly harmless". Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: strange messages sent to old YG group
#yahoo
On Thu, Apr 25, 2019 at 08:52 AM, Marina wrote:
Although I set my old Yahoo group so as to block all messages, a member somehow managed to send a post and it went through without Yahoo rejecting it.Since mid-December, groups.io has been blocking all messages from "numbered accounts"?(ref:??/g/updates/message/69). There has been no further explanation but I assume Mark had a good reason. Regards, Bruce -- The system Help is your friend.??/static/help |
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strange messages sent to old YG group
#yahoo
Although I set my old Yahoo group so as to block all messages, a member somehow managed to send a post and it went through without Yahoo rejecting it.
While checking the Activity Log, I was puzzled to notice loads of messages, mostly from @ accounts, sent daily to the group and rejected by Yahoo. The subject field of all rejected messages (including those not sent from @ accounts) is made up of numbers and Chinese looking characters. Example: Messaggio rispedito al mittente: "½ñ ÈÕ ½¹ µã °× ²Ë 1 8 8 ¤¨ ¿É µÃ Áª Âç ŒŸ Ô± Éê Çë Q2802229509Á¬½ç60¢È981¤Æ£Ï£Í " ("Messaggio rispedito al mittente" means "Rejected message") Any idea of what it is all about? Marina |
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Are you certain that a *Rejected Subscription* message has been written andVery sure. The Rejection message shows in the list under Member Notices along with the other notices I set up. Its status is "Active". Presumably it reaches the rejected pending member, but it does not show among the choices in the Notice drop down menu when I write to a pending member (or to any other member, for that matter). I have 4 *active* customized notices at the moment: welcome; group guidelines; pending subscription; rejected subscription. Only two of them actually show in the Notice drop down menu at the bottom of the message box: group guidelines and pending subscription. My moderators and I came to the conclusion that welcome and rejection notices just go along automatically with the relevant processes and that's it. Are you certain that you clicked on *Add Notice* after you had composed it?Of course. My group moderators succeeded in adding new Notes to Member (they tried with different browsers), so apparently I am the only one who can't. Still haven't been able to figure out why :-(( Marina |
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Re: Searching a Members Previous Posts
tommy0421,
I did a message search on their name ... and when I didn't get anyI believe that this common frustration is because the message search includes only the message body, not the display name or email address of the posting member. -- they sign their messages (I discovered) --That should have been found. The only exception is if they sign by way of a signature line, and you've selected Exclude Signatures in the search Tools button. I looked at their profile. Under Activity History I found they haveThat's one way. Just below the Activity History button is the User Name field, which is a link to their profile in your group. Click that and on their Profile there is an "All Posts By This Member" link. This produces a search results list more like what you may have originally expected. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Searching a Members Previous Posts
Brian Vogel
Tommy,
? ? ? ? ? ? I just made a formal request for a "one-click" version of this function on the beta group:?? -- Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763?? ? ? ?Those who cannot remember the past are condemned to repeat it. ? ? ? ? ? ? ? ?~ George Santayana |
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Searching a Members Previous Posts
An issue came up with a member in one of my groups. In order to decide how best to respond I decided to look to see how active this member had been and how they'd behaved in the past. I did a message search on their name -- they sign their messages (I discovered) -- and when I didn't get any results, I tried searching for messages with their email address. Again, I got no result. Still not convinced they had never posted a message previously, I looked at their profile. Under Activity History I found they have posted several messages in the past few years. Seems to be a pretty solid, well-behaved member, in fact.
Anyway, I'm surprised a message search by the poster's name and email address did not produce a result. They usually do. I wonder what could cause the message search to fail in this case? The messages by Joe Doe using Jdoe @ theiremail com are there, several of them. Why would the message search fail to 'see' them? Can an email program tell a search engine, "I'm not here!" LOL tommy0421 |
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Re: Member Name Best Practice(s)?
#wiki
#username
#displayname
#database
Absolutely, Brian. That all makes sense but this will depend much on the nature, characteristics and purpose of a group. ?In our case, we're a co-located, offline, quasi-governmental and private group just using the groups.io platform to improve comms between in-person meetings, after hours, to ensure those who miss a meeting are looped in, and the like. ?So, group leaders know who everyone is and it just a matter of not confusing the rest of the members because, when reading on groups.io, they don't realize that "GiantsForever123" is really John Swanson, etc.
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Re: Member Name Best Practice(s)?
#wiki
#username
#displayname
#database
Great advice. Shal! ?What I sort-of expected (more about management than the software/platform) but fabulous ideas.
Aside from just ensuring the transparency culture for the group, it's also about moderators and I (as owner) being able to easily see the member list when clicking on "Members". ?Because some emails aren't intuitive, if such a member also had some kind of nickname for display name, we'd need to check against the member database (off-list) if we had any doubt so just a pain. ?But, managing them to use full name as Display name accomplishes both objectives. ?Thank you! |
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Re: Member Name Best Practice(s)?
#wiki
#username
#displayname
#database
Brian Vogel
I'd say this really needs to be a "rule of the group" and a part of a group's culture from its first days.
I've been on sites where this is a requirement, and you can't register unless you provide a full first name and surname.? That being said, unless you're willing to be way more intrusive than I would be, even that does not guarantee that what you're getting is real (as in matches real life).? Even software couldn't enforce that. For myself, I am more concerned that a user have only one identity, regardless of whether that identity involves a real name or screen name/id.? I want to know that all posts by {insert name here} are indeed by the same person more than I care about knowing their true name. That does not mean I don't understand why this desire for transparency is far more important in some venues than others. -- Brian?-?Windows 10 Pro, 64-Bit, Version 1809, Build 17763?? ? ? ?Those who cannot remember the past are condemned to repeat it. ? ? ? ? ? ? ? ?~ George Santayana |
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Re: Member Name Best Practice(s)?
#wiki
#username
#displayname
#database
Barry,
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But, in our case, we want full and real names to appear with every post made. My question is how best to use the platform to ensure that? ?
I think the simplest thing to do is establish a group rule (via the group's guidelines) that members must put their full name into the Display Name field in the Group Profile tab of their Subscription page for your group. That field will have defaulted to their Display Name from their account profile, but they can change it separately in each of their group subscriptions.
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If you check the New Users Moderated box in your group's settings you can double-check that they've set their name before you approve their first message(s).
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For the 300 that are already members, if you didn't have that setting in place you can (with some tedium) go through the Members list and change each of their Posting Privileges setting to Override: new user moderated to get the same effect going forward. You can change a page full of them at a time using the checkboxes in the Members list and the Actions menu at the bottom of the page. In your Account Preferences page there's a control for how many items are shown to you on each page.
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Correct. Signature line too.
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If a member "forgets" and changes their Display Name to something else you'll need to handle that as a member management issue. You can contact them off list, you can even put them back on Override: new user moderated until they correct it.
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There has been a suggestion [] that a group be able to prevent member changes to their Display Name. I'm not fond of that idea, but I can see how it could be useful in a group with a strict rule about posting under your real name.
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An advantage here is that the members can also set a signature line in their group subscription, so they don't have to remember to do it in each message (or do it in their email interface).
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Whether you require that they use their Display Name or their Signature for real name identification is up to you, and how you want group messages to "read". Using the Signature line has the look of a formal letter. Enforcement (by peer pressure and moderator action) would work the same either way.
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Shal
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-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Member Name Best Practice(s)?
#wiki
#username
#displayname
#database
On Wed, Apr 24, 2019 at 04:28 PM, Barry wrote:
I realize it's probably an individual group decision as to whether to allow aliases, anonymous posters, initials or just first names, etc. ?But, in our case, we want full and real names to appear with every post made. My question is how best to use the groups.io platform to ensure that?To my knowledge, there is currently no way to enforce this in the software. If there was, I'd be doing it, too. Regards, Bruce? -- The system Help is your friend.??/static/help |
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Member Name Best Practice(s)?
#wiki
#username
#displayname
#database
Just launched a new group with just shy of 300 members and it went smoothly (thanks Mark, Shal and groups.io; I'm well along in my yahoo recovery program already!). What are any best practices on member real-name maintenance? More specifically, I realize it's probably an individual group decision as to whether to allow aliases, anonymous posters, initials or just first names, etc. ?But, in our case, we want full and real names to appear with every post made. My question is how best to use the groups.io platform to ensure that? Both user name and display name are controllable by the member so no way (unless I'm wrong/unaware) for me, as an owner, to force one of those to be the real name. I thought maybe the Database functionality might be the way to go but the wiki didn't include that. Maybe there's a setting of some kind that I can override (with username or display name) to ensure every member has their real first and last names visible? ?Or, is there no technical way to ensure this so just have to manage it by a rule requiring members to sign any post with first and last name? ?Did that on a yahoo group. |
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Re: How to take yourself off moderation
Randi,
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Can you take yourself off moderation if you have everything sent to everybody Moderated? ?
Yes. Each member of the group, including each owner and moderator, has a Posting Privilege control .
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Click on your row in the Member's list (anywhere except the checkbox) then scroll to the bottom of your membership page. Normally members should have Use Group Moderation Setting selected so that they are controlled by the group's Moderated checkbox, but you can override that on a case by case basis with this control.
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Or, you can change multiple members' setting at a time by checking the box in their row(s) and using the Actions menu (at the bottom) to select Change Moderation.
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Shal
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-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: forms
#files
Thanks That works? David On Tue, 23 Apr 2019 15:37 Ken Kloeber via Groups.Io, <KWKloeber=[email protected]> wrote: David how about using Google Sheets, so members don¡¯t by need to have excel? |
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Re: Time error when editing row
#database
On Wed, Apr 24, 2019 at 10:04 AM, Christopher White wrote:
I had a quick search and didn't find anything similar to the problem I've encountered so I don't know if it's just me but when I edit a row with a column set to hold a time the time, originally entered in 24 hour format, is displayed as am or pm. If the update is posted without changing that time it appears not to be understood and a completely different time appears in the field.I just checked this in my test group and also encountered some rather peculiar behavior. Sometimes when I edit a row containing a time entry the entry disappears entirely and/or defaults to 12:00 am. The time display in a database table is also not affected by account preferences as it should be. The times in the drop-down pick-list seem to be affected, but the display is not -- at least not consistently. ? I'd welcome testing by others, but generally speaking it does not seem to be working well. You might have some luck changing the column type to plain text, but it would be better to report this to support so it can be fixed. Regards, Bruce -- The system Help is your friend.??/static/help |