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Re: EMAIL ISSUE
On Mon, Apr 22, 2019 at 07:13 PM, Ellen Bourne wrote:
Hi, one of the members try to send the below email to the group which we did not receive.? He had to resend.?The usual scenario is that someone attempts to send a message using an email address that is not subscribed to the group. Since he has already forwarded the message he originally sent to you, compare the email address in the From field against the one that appears in his member record. Hope this helps, Bruce? -- The system Help is your friend.??/static/help |
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Re: EMAIL ISSUE
Ellen, Hi, one of the members try to send the below email to the group which we did not receive.? Does your group's Activity log show any "attempted to send" items corresponding to that date and time? If so, what was the message? Did the member get back a failure notice from his email service? If so, what did it say? Was there an issue with the email today. Nothing listed here: Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: customizing lock topic response message
Glenn, Is there any way to customize this to something more specific to our group and less technical? No. The only part of the message that comes from Groups.io is the numeric status code and the text one-liner. All the rest is boilerplate from the recipient's email service (often called "mailer daemon"). An improvement has been suggested in beta, but not acted on due to "reasons". You could chime in there in support of the suggestion. There are ways to mitigate the risk of backscatter, but probably not without using a DMARC-like scheme to authenticate incoming message posts, something that Groups.io has been reluctant to do (but I think they should). Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: forms
#files
Lacking a built-in questionnaire function, I'd suggest sending a PDF fill-in form.
If you don't have Adobe Acrobat you can still take any existing PDF file and add text fields using online tools. One of them is (no affiliation). Some folks who use the Restricted method for Spam Control instead use the Pending Subscription notice to send a questionnaire. Responses go to the +owner address and can be reviewed later by clicking the "+owner Messages" button in their member record. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Groups.io site updates
#changelog
Anita,
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Does this mean that my members will be charged to use ? ?
Only if you (the group owner/moderator) decide to charge a fee for joining your group.
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And, only if your group is on the Premium or Enterprise plan - this feature will not be available to Basic groups.
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See the tentative help page for the feature here:
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There are also some topics in the beta group discussing how it might work.
Shal
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-- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: forms
#files
David,
Hi, Can I create infill able forms for members to return usingThe only form-like tool in Groups.io is the Database. You can create a table, and set the table properties so that members can view the table but not edit the table properties, and can add rows but edit only their own rows. You can set how many columns the table has, and what type of information goes in each column. When someone adds or edits a row they see a simple "form" page with fields to fill in for each column's data. A possible downside to this scheme, depending on your application, is that members will be able to see each others' rows. There does not appear to be a setting that will let them view only their own rows. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Groups.io site updates
#changelog
On Sun, Apr 21, 2019 at 09:09 PM, Shal Farley wrote:
BUGFIX: Work to fix a parsing bug in Outlook for ICS files withThis relates to /g/GroupManagersForum/topic/integration_with_google/14297032 Regards, Andy |
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Groups.io site updates
#changelog
Hi all,
This week's change log: Feel free to reply to this topic if you'd like to comment on the changes. Or better yet, if you expect a lot of discussion start a new topic (or rejoin an existing one) about a specific change. The next #changelog will be on May 3rd.Because Mark is on vacation until April 29th. NEW: New Monthly Reminder member notice. These are sent on the 1st ofThis may solve an inconvenience for groups that have reminders which they don't want to be part of the formal Guidelines page. CHANGE: You cannot like messages in locked topics.Discussion in beta indicates that this one has gone back and forth a few times. The prevailing thought is that adding Likes on a locked topic is a kind of changing history. Or that it somehow leads to ongoing discussion of the topic (within new topics or off-list wasn't made clear). Given that no one is notified of Likes (presently) I'm not sure how this came to be a concern. Comments about these are welcome: INTERNAL: Work on adding the ability to charge for subscriptions. Please call out any you find significant. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Banning
On Sat, Apr 20, 2019 at 05:41 PM, Duane wrote:
On paid groups, you can ban domains thoughThe Wiki page on Banned Domains will give you some guidance: /g/GroupManagersForum/wiki/Banned-Domains Andy |
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Re: Banning
Donna,
In my case, I don't think the offender will try that but, even if sheWhile sometimes better than nothing, note that using an IP address to identify someone has limitations. On the false positive side, often an entire household, office, library, dorm, or other location will use a single IP address at its internet router. In some cases entire cities can be behind a single IP address. On the false negative side a person may be able to be assigned a new IP address as simply as turning their cable/fiber modem/router power off and on again. Or they can temporarily use their phone as a WiFi hotspot. Or they can go to another location. Or they can use a VPN (Virtual Private Network) to route through a different IP address. All of those, the false positive and negative, are probably unlikely for most would-be group members. But someone persistent enough may try those if they find that simply getting a new email address didn't work. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Invitees on hold until "approved"
On Sat, Apr 20, 2019 at 06:52 PM, Laurie Ceccarelli wrote:
Thanks for the explanation.? I will do as you suggested and send the remaining invites out at once.? ?Happy to help. I've also added a wiki page at?/g/GroupManagersForum/wiki/20-Invitations-Limit, as this question seems to come up on a fairly regular basis. Regards, Bruce -- The system Help is your friend.??/static/help |
KWKloeber
Bruce
Shal Farley
Andy Wedge
Laurie Ceccarelli