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Date

Re: my messages are not making it to a group

Jim Higgins
 

Received from Sugar Lopez at 2/17/2019 12:47 AM UTC:

I am not getting anything from that group in ny in box
How about in your trash/junk folder?

She just checked my account again and she reset it to individual mail
And what was it set to before it was reset to individual emails? The answer to that might go a long way toward explaining your problem.

Jim H


Re: How to merge or combine hashtags #hashtags

 

On Sun, Feb 17, 2019 at 09:01 AM, Leigh Anderson wrote:
Which field gets moved, and which field remains unmoved? I.E., if I have a hashtag #green and I put hashtag #blue in Alias, to the #blue tags wind up merged with #green (and nothing remaining in #blue), or is #green absorbed into #blue?

Also, is the process reversible? By clearing the Alias field, are the messages and hashtags restore to the original condition?
Using your example of #green with an alias of #blue:? All messages that have the hashtag #green will have that hashtag changed to #blue.? You can do this for more than one hashtag so they all get changed to the alias.? If you later change your mind, you can remove the alias, but the ones that have been changed do not revert to their previous hashtag.? You'd have to change those topic hashtags manually.

Duane
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Re: Maximum Number of Invites

 

When doing many invites (or direct adds in a premium group), a short (?) hold is placed on the procedure to reduce the chances of a spammer using them.? The threshold is about 20.? You can include everyone that you want to be included so there will only will one delay.? If/when your 'batch' is approved, usually within 24 hours, everyone will receive a notice of the procedure.

Duane
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Maximum Number of Invites

 

Hi All,
I am just starting to use Groups.io as we merge over from Yahoo.
I tried to invite all 205 members but it said that I had reached the maximum number of email invites, but I cannot find anywhere what that maximum number is.
Does anyone know?
Or how do I get my 205 members into Groups.io.


Re: How to merge or combine hashtags #hashtags

 

Which field gets moved, and which field remains unmoved? I.E., if I have a hashtag #green and I put hashtag #blue in Alias, to the #blue tags wind up merged with #green (and nothing remaining in #blue), or is #green absorbed into #blue?

Also, is the process reversible? By clearing the Alias field, are the messages and hashtags restore to the original condition?


Re: Spamfilter

peter holm
 

Ok, many of you are firm on this point. We will see how it goes. You can close this ticket.

Br Peter

On 2/16/2019 4:48 PM, dgrass1@... wrote:

You only have to do it once per person. I think it¡¯s a small price to pay for safety.

Don


[excess quote trimmed by moderator]


Re: Canadian member?

 

Thank you, Shal. ?Will proceed from your suggestions!

p.s. ?Email history fine. ?She is checking from her end. ?Thanks again.

~~Pamela~~
http://thequeensbs.blogspot.com?

"Every time you tear a leaf off a calendar, you present a new place for new ideas and progress." ?~~Charles Ketterin??







?






On Saturday, February 16, 2019, 10:12:03 PM EST, Shal Farley <shals2nd@...> wrote:


psb,


We have a Canadian member who is not getting all our posts in her email account.? She only gets about 2 a day.? The rest of us are getting them all.

Have a look in the Email Delivery History tab of that member's subscription page (from the Members list). That might give you a clue if her mailbox service is rejecting some of your group's messages. If there are any Unsuccessful or Bounces listed there the Reason text might be informative.

Also ask the member to make sure that group messages aren't being diverted to her Spam/Junk folder, or Trash, or anyplace other than her Inbox.

If either one is happening then it is something she needs to work out with her email mailbox service. The fact that other members are getting all the group's messages hints that it is not a problem on Groups.io's end, especially since you've checked her subscription settings.
Shal


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Re: Canadian member?

 

psb,


We have a Canadian member who is not getting all our posts in her email account.? She only gets about 2 a day.? The rest of us are getting them all.

Have a look in the Email Delivery History tab of that member's subscription page (from the Members list). That might give you a clue if her mailbox service is rejecting some of your group's messages. If there are any Unsuccessful or Bounces listed there the Reason text might be informative.

Also ask the member to make sure that group messages aren't being diverted to her Spam/Junk folder, or Trash, or anyplace other than her Inbox.

If either one is happening then it is something she needs to work out with her email mailbox service. The fact that other members are getting all the group's messages hints that it is not a problem on Groups.io's end, especially since you've checked her subscription settings.
Shal


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My issue has been resolved

 

¿ªÔÆÌåÓý

Hi

My problem has been resolved.

My settings were set on digest instead of individual, strange but that is what? the problem was.

I am back to individual and all is well.

Thanks for hearing me cry about it

Smile

Sugar


Re: my messages are not making it to a group

 

¿ªÔÆÌåÓý

Sorry

My messages are being sent and received, according to Mama Peach, the owner;I am not getting anything from that group in ny in box

She just checked my account again and she reset it to individual mail

I am waiting to see if it is working as I am typing this

Nothing yet but I wait.

Thanks and sorry for the mix up

Sugar

?

?

"From: [email protected] <[email protected]> On Behalf Of Duane
Sent: Saturday, February 16, 2019 4:45 PM
To: [email protected]
Subject: Re: [GMF] my messages are not making it to a group

?

There's some confusion here.? The title says your messages aren't making it to the group, but the body says you're not receiving messages from the group.? We'll need to know which is correct before we can offer possibly useful advice.

Duane
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Re: Canadian member?

 

¿ªÔÆÌåÓý

Oh wow, I have heard of this but some of my Canadian friends issue has been resolved

I don¡¯t live in Canada though.

Hope there is something that can be done.

From: [email protected] <[email protected]> On Behalf Of psb b via Groups.Io
Sent: Saturday, February 16, 2019 4:33 PM
To: [email protected]
Subject: Re: [GMF] Canadian member?

?

Thank you, Frances, but that is not the case.

She can post to the group, but nothing comes in her email inbox. ?Could this be a bug like the next post from Sugar?


Re: my messages are not making it to a group

 

There's some confusion here.? The title says your messages aren't making it to the group, but the body says you're not receiving messages from the group.? We'll need to know which is correct before we can offer possibly useful advice.

Duane
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Re: Canadian member?

 

Thank you, Frances, but that is not the case.

She can post to the group, but nothing comes in her email inbox. ?Could this be a bug like the next post from Sugar?


my messages are not making it to a group

 

¿ªÔÆÌåÓý

Hi

I belong to CCRT(CCRT With Mama ([email protected])

And Mama Peach the owner and I have gone through my account and I am not bouncing and all the settings are correct.

I am not receiving anything from this group

Can someone help me understand why not?

My spam folder is always empty and my server is wide open as I already called and checked it out before I posted this.

Thanks.

Sugar


Re: photos

 

On Sat, Feb 16, 2019 at 04:28 PM, Chris Jones wrote:
as far as I can see that option is definitely Owners only
It can also be accessed by moderators with "Billing" permission.

Duane
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Re: photos

 

On Sat, Feb 16, 2019 at 08:57 PM, Bruce Bowman wrote:
If I deleted a photo via the Attachments link (under Billing/Upgrade), a notice was sent back to the OP.
Bruce; I had a quick look around and as far as I can see that option is definitely Owners only, so it may confuse those who are simply moderators.

Can you please confirm this? I will do some "deletion tests" later (as in tomorrow, with luck) as I finished up confusing myself last time. :(

Chris


Re: Canadian member?

 

Hi

Is it possible that your Canadian member has advanced subscription preferences so that she gets only the first message in any thread? If you check your members list, (Admin, Members) see whether she is marked as FF (turquoise).?
If she does, she can click to follow individual threads using the footers in the email.
Or she can change her subscription.

Frances
Toronto, Canada?


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Re: photos

 

On Sat, Feb 16, 2019 at 02:22 PM, Anita L wrote:
Is there any way to delete photos in a message from attachments without it being sent to the person who wrote the letter?
Anita -- The following was the behavior as of my testing a little over two weeks ago:?
  • If I deleted a photo via the Attachments link (under Billing/Upgrade), a notice was sent back to the OP.
  • If I deleted a photo directly from the Emailed Photos folder (i.e.: without opening and editing the message), no such notice was sent.
  • There was no way to delete a non-photo attachment without the OP getting a notice.
If others would like to follow up on this, I'd appreciate the sanity check.

Your mileage may vary, void where prohibited, objects in mirror may be closer than they appear.
?
Regards,
Bruce
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Re: Customising the invite letter?

 

There's currently no way to remove the basic 'boilerplate' info.? There's nothing to keep you from translating it and including your own information though.? Multi-language options have been discussed on the beta group (official suggestion box for the site).? Mark has assured us that it will happen, but not when.? Top priority is always squishing bugs and the others at the moment are "ability for group owners to charge subscriptions, and an iOS/Android app".? Those two have been in the works for some time and are hopefully close to completion so that he can go on to other things.

Duane
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Canadian member?

 

We have a Canadian member who is not getting all our posts in her email account. ?She only gets about 2 a day. ?The rest of us are getting them all.

ns.sympatico.ca

Any advice?
Thanks!