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Re: Members post and Groups.io unsubscribes them!

 

¿ªÔÆÌåÓý

Here is what happened with one member (shared with permission):


I read the message in gmail and hit reply in gmail. Then I just typed my reply and hit send. This bounced back to me because my default email address didn't match the registered address.

Then I hit reply again and copied my message from the other window into this one and changed the reply email address. It went through that time. I got the "sorry to see you go" a few minutes later. Don't know which send triggered it.

I'm not sure at all what this would be. My only thought is that you mentioned it would remove us if something went to spam. Maybe it detected the bounce? But then I'm not sure it would have connected it with me specifically. Just not sure what happened.


This should not have bounced her out when she sent from the correct email because that one hadn't bounced in the system.

?


Brandy



Brandy Brow
-----------------------------
Freelance Editor & Writer
Create & Correct Word Services
-----------------------------
"Medicine for Words and Hearts"


Re: Members post and Groups.io unsubscribes them!

 

A move to groups.io always seems to confuse a few people, no matter how hard you try to tell them that it's coming. This is especially to those subscribers on No Email or Special Notices, who generally have to be contacted individually to give them a heads-up.?

Imagine for a moment getting a notice out of the blue that welcomes you to a mysterious site called groups.io (what's this .io top-level domain, anyway?) and says you've been added to a group and tells you where to post messages. If you didn't expect it, you'd no doubt think it was spam. You might reply with a complaint about how you didn't want to be added to any group, then click on that unsub button in a huff. And so I have to wonder what the corresponding messages look like.

Later (perhaps and hour and 50 minutes later?) it dawns on you that this was the same group you were already subscribed to at Y!G, and so you come back and ask to be reinstated...

In any event, I see no clear indication from the log that the unsubs are directly related to posting activity, and suspect this will sort itself out in a day or two. I don't know how many subscribers are in this group, or how frequently they check group emails and actively participate...but if only a handful of them were blindsided, you should probably consider yourself fortunate.
?
Regards,
Bruce
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Re: Members post and Groups.io unsubscribes them!

 

¿ªÔÆÌåÓý

On 1/21/19 10:44 PM, Shal Farley wrote:
Brandy,

> One member tried to send a message to the group from an email that
> wasn't subscribed, and then when she sent one from her subscribed
> email, it posted the message and then booted her.

After a 12 minute delay. And after an hour 50 minutes in the case of M Thompson.

I wonder if there's a bug in the log reporting, and these are actually cases of "removed for marking a message as spam". The time delay and the phrasing "resumed membership via web" makes me suspicious - I've only seen "resumed" used with the spam mechanism.

Are these members by any chance using one of the known services that cause the "marking as spam" problem?
/g/GroupManagersForum/wiki/Removed-for-spam#Service-Providers

No, they're not using one of those services.



If you can contact the affected members and confirm that they haven't interacted with the web site then I'd recommend reporting this to [email protected] along with the copy from the activity log.


Underway. I reported this already to support at Groups.io (didn't send the activity log yet) and Mark told me to look on the static help pages and ask for help here. I kinda thought they should know their own system and figure this out. :-\ Little frustrated right now.



Brandy Brow
-----------------------------
Freelance Editor & Writer
Create & Correct Word Services
-----------------------------
"Medicine for Words and Hearts"


Re: Wiki photos

 

Ken,

Is there a particular location/folder where photos on wiki pages
reside? I see the obscure URL. Can we get to them?
Not that I know of.

I don't mind uploading a "/*new*/" photo but would like to
remove/clean up the old junk, I mean content, that is no longer used.
I just delete the old photo from the page and paste in the new one. It never occurred to me that the old might still be hanging around somewhere.

Other than using an exceptionally large photo so that I can see the effect in my usage stats I'm not sure how to test this. And even then you'd have to test carefully, as there might be an arbitrary delay between deleting the photo and garbage-collection and/or update of the usage stat.

Shal


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Re: Members post and Groups.io unsubscribes them!

 

Brandy,

One member tried to send a message to the group from an email that
wasn't subscribed, and then when she sent one from her subscribed
email, it posted the message and then booted her.
After a 12 minute delay. And after an hour 50 minutes in the case of M Thompson.

I wonder if there's a bug in the log reporting, and these are actually cases of "removed for marking a message as spam". The time delay and the phrasing "resumed membership via web" makes me suspicious - I've only seen "resumed" used with the spam mechanism.

Are these members by any chance using one of the known services that cause the "marking as spam" problem?
/g/GroupManagersForum/wiki/Removed-for-spam#Service-Providers

There is also an Unsubscribe link in the footer of each message. That would take them to the web page to unsubscribe (hence "left via web"), but I don't know how that would get activated without the member deliberately clicking it and then confirming at the web site.

You'll see one in there sent a message and wasn't booted.
I see that.

If you can contact the affected members and confirm that they haven't interacted with the web site then I'd recommend reporting this to [email protected] along with the copy from the activity log.

Shal


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Wiki photos

 

Is there a particular location/folder where photos on wiki pages reside?? I see the obscure?URL.? Can we get to them?
I ask because using MediaWiki, if I need to edit or change an image, I just upload a revised photo that?replaces the one saved, instead of uploading an additional photo.?

I don't mind uploading a "new" photo but would like to remove/clean up the old junk, I mean content, that is no longer used.

-ken


Re: Members post and Groups.io unsubscribes them!

 

¿ªÔÆÌåÓý

On 1/21/19 9:02 PM, Shal Farley wrote:
Brandy,


I just successfully transferred over my groups but Groups.io is automatically unsubscribing any of the members who post, even when replying to messages.

Is that in fact what's happening?

Yes.

I mean, is it happening to every member who posts? Or was "any" a typo for "many"?

Presumably you haven't been unsubscribed from the group after posting.

Nope, I haven't, but I'm the owner. The others have. One managed to post and remain in the group.



None of those should be causing the members to have "left via web."

There isn't a setting that would cause an automatic unsubscription (there is a mechanism that would, removed because of spam report, but it has a different log entry). As Bruce mentioned, left via web in the logs means that the member him/herself performed the Unsubscribe action, either at the bottom of the Subscription page or on their subscription list (Groups home page).

That's what I'd think...


Immediately after transferring some of my groups I experienced what Bruce mentioned: many members who had been "No Email" on the Yahoo Group unsubscribed themselves promptly after the transfer. But with one notable exception those people didn't bother to post or reply before unsubscribing, so I'm still a little puzzled by the apparent coincidences in your case.


No, I've had those. These were different. Here is the log (modified for privacy)

One member tried to send a message to the group from an email that wasn't subscribed, and then when she sent one from her subscribed email, it posted the message and then booted her. Both people who posted did so by email. Their messages posted and then the logs say they left via the web, but I don't think they actually were on the web. You'll see one in there sent a message and wasn't booted.




5:19pm
applied for membership via web 3:50pm
L Norman <deleynabee@> left via web 3:34pm
sent message #37169, via email 3:22pm
Non-member @deleynabee.com attempted to send message "White listing in gmail" via email 3:08pm
changed group settings via web 2:54pm
changed group settings via web 2:51pm
resumed membership via web 2:40pm
mvtgrtrt@ sent message "Re: Sorry to see you leave CWGI" to owners via email 2:39pm
sent message #37168, via email 1:30pm
J Robertson <janerobeson@> left via web 10:15am
M Thompson <mvtgrtrt@> left via web 8:15am
sent message #37167, via email 6:25am
sent message #37166, via email 4:33am


???


Brandy Brow
-----------------------------
Freelance Editor & Writer
Create & Correct Word Services
-----------------------------
"Medicine for Words and Hearts"


Re: Members post and Groups.io unsubscribes them!

 

Brandy,


I just successfully transferred over my groups but Groups.io is automatically unsubscribing any of the members who post, even when replying to messages.

Is that in fact what's happening?

I mean, is it happening to every member who posts? Or was "any" a typo for "many"?

Presumably you haven't been unsubscribed from the group after posting.
?
None of those should be causing the members to have "left via web."

There isn't a setting that would cause an automatic unsubscription (there is a mechanism that would, removed because of spam report, but it has a different log entry). As Bruce mentioned, left via web in the logs means that the member him/herself performed the Unsubscribe action, either at the bottom of the Subscription page or on their subscription list (Groups home page).

Immediately after transferring some of my groups I experienced what Bruce mentioned: many members who had been "No Email" on the Yahoo Group unsubscribed themselves promptly after the transfer. But with one notable exception those people didn't bother to post or reply before unsubscribing, so I'm still a little puzzled by the apparent coincidences in your case.

Shal


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Re: Members post and Groups.io unsubscribes them!

 

On Mon, Jan 21, 2019 at 07:36 PM, Brandy Brow wrote:
I just successfully transferred over my groups but Groups.io is automatically unsubscribing any of the members who post, even when replying to messages. What's going on and how do I stop this? It's set so members can post and new members should be moderated. Under message settings, the only things selected are disable message editing, virus blocking, and separate footer settings. None of those should be causing the members to have "left via web."
If "left via web" is what the the Activity Log says, then these people are unsubscribing from your group on their own initiative.

Yahoo groups sometimes made it difficult to unsubscribe; others found it difficult to figure out how to do it. So folks would just set their delivery preference to "No Email" and forget about it. Such subscribers will be quite disconcerted when they suddenly find themselves re-added to a group that they tried to leave years ago.?

You'll probably discover that other email addresses will start bouncing because people got new email addresses in the interim and Yahoo never bothered to flag their accounts accordingly.?

It is not unusual to lose 10-20% of your members in this way.?If they aren't going to participate anyway, then you don't need them. If you believe something else is happening, please post the log entries here.

Hope this helps,
Bruce
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Email integration

 

We use an email integration to post formmail from our primary web site to our group, along with PayPal notifications. This is being done to capture new member information and dues payments for our club.

Such posts arrive with the #email hashtag. I want people to be able to reply to those emails, but I don't want the hashtag to appear in the replies, so that I can continue to use it to filter down to the original posts coming in via the integration.?

Thoughts on the best (or any) way to achieve this objective would be appreciated.

Thanks,
Bruce
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Members post and Groups.io unsubscribes them!

 

¿ªÔÆÌåÓý

I just successfully transferred over my groups but Groups.io is automatically unsubscribing any of the members who post, even when replying to messages. What's going on and how do I stop this? It's set so members can post and new members should be moderated. Under message settings, the only things selected are disable message editing, virus blocking, and separate footer settings. None of those should be causing the members to have "left via web."



Brandy Brow
-----------------------------
Freelance Editor & Writer
Create & Correct Word Services
-----------------------------
"Medicine for Words and Hearts"


Re: Owner left

 

Fabien . . .

On Sun, 20 Jan 2019 18:16:49 -0800, "Fabien"
<theboxcarchildren10@...> wrote:

Also, are you able to give someone else admin privileges, or can there be only one admin?

As someone else posted, you can have multiple owners.

Be careful about that, though. You could appoint an owner who could
demote you to moderator. It happened to me, but it was in a group I
set up for the other person anyway. We had a difference of opinion
about one member's posts being inappropriate and needing moderated and
the other owner felt the member didn't offend anyone and didn't need
moderation. I never felt it was my group and I was just there to help
get it set up and started and to help moderate. So my job was really
over at that point anyway.

I ended up leaving the group at a later time since I felt if I wasn't
trusted as a co-owner, I was not needed and would be better off
somewhere else. There was another moderator so I wasn't really
essential to the group's continuation.

Though no harm was done there, it could be a situation where some
other co-owner takes over the group.

I heard about that happening in a Yahoo group a long time ago. The
owner got tired of running things and asked for volunteers to take
over. The person who took the job of being owner got a power trip and
started making lots of rules.

Everyone went somewhere else and they started their own group. :-)

Donald



Join the Icom group, a general Icom discussion group on Groups.io:
/g/ICOM (just launched)


Re: Post preview for links... like Google+ and Facebook and Twitter... #postpreviews

 

Beno?t,
?
?
I want to know if someone know if Mark Fletcher study the question. ^^
?
I don't think there's any way of knowing unless he comments on it in beta.

If you don't want to receive all of beta's messages just to see if he comments on your post that would be a good use for the Advanced Preferences in your subscription to beta: Following Only + Auto Follow Replies.
?
Shal
?

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Re: Post preview for links... like Google+ and Facebook and Twitter... #postpreviews

 

On Mon, Jan 21, 2019 at 12:50 AM, Shal Farley wrote:
I'm not sure what you mean.

If you're talking about Mark Fletcher (Groups.io developer) he is back from vacation but he doesn't read GMF so he wouldn't even know this question has been raised.

I've not heard anything about it since your post in beta:
I want to know if someone know if Mark Fletcher study the question. ^^


Re: adding members

 

Sugar,


Is there a add member option?

Direct Add is a Premium feature.
If you have only occasional need to add members you can choose the Premium For One Month plan which will give you 30 days to add members, then reverts automatically to Basic. I do that yearly with my PTA group at school registration - when that group gets 90+% of its new members.

Shal


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adding members

 

¿ªÔÆÌåÓý

Hi I am owner of a couple of groups.

Is there a add member option?

Or can we only invite

I can not find anywhere to add people to groups

Thanks

Sugar


Re: Owner left

Shadow Grafix
 

It's all moot now. Mark removed me from the group. He can't explain why I was getting that message, but I don't really care now that I finally got out of the group. Thank you all for trying to help get this resolved.
Judy

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of RickGlaz
Sent: Monday, January 21, 2019 1:35 PM
To: [email protected]
Subject: Re: [GMF] Owner left

Have you tried to contact the original Owner?
"They" are the best (easiest) way to resolve this -- IF they can be reached
and are willing to co-operate with you.

"They" could assign you as an "Owner", (Co-Owner actually),
---then delete themselves OR give you that "permission level" - to do it.

This is generally set up this way to prevent hostile takeovers of a Group.

Rick (a normal Group member, mostly)

[excess quote trimmed by moderator]


Re: Owner left

Shadow Grafix
 

I got a note from Mark and I've added some additional details. Essentially I asked him to either delete the group or remove me from it. I hope he has better luck than I've had. Since he wrote the programming for groups.io, he should be able to remove me or delete the group.
Judy

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of RickGlaz
Sent: Monday, January 21, 2019 1:35 PM
To: [email protected]
Subject: Re: [GMF] Owner left

Have you tried to contact the original Owner?
"They" are the best (easiest) way to resolve this -- IF they can be reached
and are willing to co-operate with you.

"They" could assign you as an "Owner", (Co-Owner actually),
---then delete themselves OR give you that "permission level" - to do it.

This is generally set up this way to prevent hostile takeovers of a Group.

Rick (a normal Group member, mostly)

On January 21, 2019 at 12:18 PM Shadow Grafix <shadowgrafix@...> wrote:


I don't have access to the membership list to figure out how to give someone else moderator privileges. I'm not the owner of this group. I'm still listed as the moderator. My preference would be to have groups.io remove the list all together. I'm written to support and hope I hear from them soon.
Judy

[excess quote trimmed by moderator]


Re: Owner left

RickGlaz
 

Have you tried to contact the original Owner?
"They" are the best (easiest) way to resolve this -- IF they can be reached
and are willing to co-operate with you.

"They" could assign you as an "Owner", (Co-Owner actually),
---then delete themselves OR give you that "permission level" - to do it.

This is generally set up this way to prevent hostile takeovers of a Group.

Rick (a normal Group member, mostly)

On January 21, 2019 at 12:18 PM Shadow Grafix <shadowgrafix@...> wrote:


I don't have access to the membership list to figure out how to give someone else moderator privileges. I'm not the owner of this group. I'm still listed as the moderator. My preference would be to have groups.io remove the list all together. I'm written to support and hope I hear from them soon.
Judy

[excess quote trimmed by moderator]


Re: Footer info at bottom of group messages

 

Forwarding would be a function of your email client.? Most will copy the entire message, so all you need to do is select and delete the stuff at the bottom.

Duane
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