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Under previous ownership and when it was in Yahoo!Groups, some members posted their photos in the Files section. Of course, when we transferred to Groups.io, those stayed in the same place. I have made sure that the settings are such that that does not happen any longer. Is there any way to move those Files folders or their contents to the Photos section, or even the appropriate folder within the Photos section, and maintain the attribution to the original poster??
If a file or photo has no attribution shown, it is safe to say it was uploaded by a former member of the group? When we transferred almost a year ago, I noticed quite a few photos attributed to me (even to the point of one member asking me where I was when I shot a certain photo that I had never even seen before); now I can't seem to find any of those but there are quite a few with no attribution. I never checked the files section for the same phenomenon before today.
I looked through the Wiki, the Help page and searched this forum, but only could find references to the size limits. I realize that moving the files to photos would not save any space under the allotment, but I'm just doing some housekeeping.?
Dave
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Hi,
?
An account profile gives you the option to share details either publicly, to members of groups you are in, or to owners and moderators only. ?Where/how would any information entered here be shared?
?
The directory would seem the logical place to do this but entries show a profile picture, a name and an Email button only.
?
Thanks,
Andy
?
?
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Re: Group email messages blocked by BT
John Russell
I have done that, and find that it reports emails were sent
successfully with no bounces. They did indeed arrive in the spam
folder, but you have to sign in on the web to access the spam
folder, and even then it does not jump out at you unless you know
where it is. What I can do and what group users can do may be two
different things.
I used to set an autoresponder on my business email, and once
tested it on my BT email. No reponse whatsoever, not even in spam
as I remember. It sees fit to intercept a reply to a message you
send. I regard BT Yahoo as particularly untrustworthy, but a lot
of people have it.
I am glad you have not experienced problems, that is encouraging.
I will work on it and no doubt find a solution.
Thank you for your help and advice, I am on a steep learning
curve.
John Clube
On 09/01/2019 11:36, John Russell
wrote:
toggle quoted message
Show quoted text
Hi John,
I am the owner and moderator of a group which is based on studying
the history of a specific railway geographically based in the UK.
Many of the members are also based in the UK. I just scanned
through the member list and found that 217 out of 1505 have to
various BT email addresses (BTInternet, BTConnect or BTOpenworld).
We migrated to Groups.io last February and have sent out around
8,000 messages since then. I have not ever heard of any specifc
problem affecting these BT addresses. So I would challenge your
assumption that there is a general problem between BT addresses
and Groups.io.
You might want to add another BT email address from someone you
know and have them run some tests and see if they have the same
problem. Then you can narrow it down to something in your setup
specifically.
Before you test with another member, it would be worth checking if
BT are sending any error messages back to Groups.io. All reputable
email services provide this kind of feedback, but I wonder if BT
fall into this category <smile>. Just click on
"Subscription" in the left hand column, on the web version of
Groups.io, and then click on the "Email Delivery History" tab.
Tell use what you see there. You can try this both when you have
the GroupManagersForum group open and when in your test group.
This link will take you straight to the Email Delivery History in
the GroupManagerForum :-
/g/GroupManagersForum/subdeliveries
If there are any messages coming back from BT email about the
errors, then they will be listed there under "Most Recent
Unsuccessful Attempt" or "Recent Bounces".
Regards
John Russell
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Re: Moderator permissions for specific group features
I agree with you, Bruce. The "all or nothing" if you up someone to Moderator is something that is problematic to my groups, as well. I end up NOT giving moderator privvies and continuing to do the work myself. Or, if something specific needs to be done for a short time, give Mod status to the particular person doing it and then taking them back to regular member.
It would be great to allow individual features and functions to be fine-tuned.
Ginny
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Re: Group email messages blocked by BT
I also own and moderate a group with a few btinternet.com e-mail
addresses in it. I have three of my own e-mail addresses registered
to get a good view of the workings of the group, one of them a
btinternet.com one, and have not seen any problems. Outside
groups.io, I did have a problem where messages sent to my
btinternet.com address about local refuse collection problems were
being bounced by BT (i.e, complete rejection rather than delivery to
Spam) because the subject line had both of the words "tax" and
"refund" in them.
The postmaster team at BT explained "the rejection is to protect our
users from scam emails promising Tax Refunds, only Government
domains are allowed this subject as they are the only ones who issue
Tax Refunds. HMRC were the 3rd most scammed brand worldwide hence
the block.
It is just the Subject line which is affected, those with both TAX
and REFUND."
Perhaps not the problem underlying this thread, but worth bearing in
mind - subject wording can have this effect.
Regards,
Tim Mitchell.
On 09/01/2019 11:36, John Russell
wrote:
toggle quoted message
Show quoted text
Hi John,
I am the owner and moderator of a group which is based on studying
the history of a specific railway geographically based in the UK.
Many of the members are also based in the UK. I just scanned
through the member list and found that 217 out of 1505 have to
various BT email addresses (BTInternet, BTConnect or BTOpenworld).
We migrated to Groups.io last February and have sent out around
8,000 messages since then. I have not ever heard of any specifc
problem affecting these BT addresses. So I would challenge your
assumption that there is a general problem between BT addresses
and Groups.io.
You might want to add another BT email address from someone you
know and have them run some tests and see if they have the same
problem. Then you can narrow it down to something in your setup
specifically.
Before you test with another member, it would be worth checking if
BT are sending any error messages back to Groups.io. All reputable
email services provide this kind of feedback, but I wonder if BT
fall into this category <smile>. Just click on
"Subscription" in the left hand column, on the web version of
Groups.io, and then click on the "Email Delivery History" tab.
Tell use what you see there. You can try this both when you have
the GroupManagersForum group open and when in your test group.
This link will take you straight to the Email Delivery History in
the GroupManagerForum :-
/g/GroupManagersForum/subdeliveries
If there are any messages coming back from BT email about the
errors, then they will be listed there under "Most Recent
Unsuccessful Attempt" or "Recent Bounces".
Regards
John Russell
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Re: Group email messages blocked by BT
Hi John, I am the owner and moderator of a group which is based on studying the history of a specific railway geographically based in the UK. Many of the members are also based in the UK. I just scanned through the member list and found that 217 out of 1505 have to various BT email addresses (BTInternet, BTConnect or BTOpenworld). We migrated to Groups.io last February and have sent out around 8,000 messages since then. I have not ever heard of any specifc problem affecting these BT addresses. So I would challenge your assumption that there is a general problem between BT addresses and Groups.io. You might want to add another BT email address from someone you know and have them run some tests and see if they have the same problem. Then you can narrow it down to something in your setup specifically. Before you test with another member, it would be worth checking if BT are sending any error messages back to Groups.io. All reputable email services provide this kind of feedback, but I wonder if BT fall into this category <smile>. Just click on "Subscription" in the left hand column, on the web version of Groups.io, and then click on the "Email Delivery History" tab. Tell use what you see there. You can try this both when you have the GroupManagersForum group open and when in your test group. This link will take you straight to the Email Delivery History in the GroupManagerForum :- /g/GroupManagersForum/subdeliveriesIf there are any messages coming back from BT email about the errors, then they will be listed there under "Most Recent Unsuccessful Attempt" or "Recent Bounces". Regards John Russell
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Re: Move a message into a different topic
Related --?
I merged 2 topics.?
Trying to get a new message into the new topic, I copy/pasted the title into an email.?
Should end up in there with other msgs in the new topic, right??
Nope, several attempts, the additional posts start their own new topic, w/ the SAME name as the other.?
Arrrgh.
So I?end?up w/.several topics listed, ALL have exactly the same name????
-Ken
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Re: Group email messages blocked by BT
Somebody with a yahoo-BT mailbox can test whether this helps. I hardly ever go the online mailbox, I use Outlook for emails but for the purposes of testing I've just set up this filter and will let you know if I see any difference in mail delivery. However I don't get a whole lot of spam at any time so my results may not prove or disprove anything. Sue
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Re: Group email messages blocked by BT
On Tue, Jan 8, 2019 at 06:12 PM, John Clube wrote:
On the Yahoo version you can get into settings and get as far as filters, but there are no filters, and no option of turning off the spam filter.
Earlier on I had a look at Yahoo's mail interface (a legacy of using Yahoo Groups!) and found exactly the same thing; certainly no way of turning the Spam Box off completely. Rather astonishing really, btoffering the user so little flexibility. Not that that necessarily reflects on what the interface it provides for BT though. When I get a chance I will enquire of members in the group I moderate to see if they can shed any light on the subject. Chris
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Re: Group email messages blocked by BT
John, Other people whose email goes to spam, have been told to mark "not spam" on multiple messages, 3-6. Just a thought. Ullmang
On Tue, Jan 8, 2019, 1:12 PM John Clube < paddler@... wrote: Chris
Thank you for going to so much trouble, especially when away from home.
I have checked through it, but I am definitely with BT Yahoo, and no such screen layout or options appear. I have tried logging into the main BT account, the master email account and subsidiary email accounts. On the Yahoo version you can get into settings and get as far as filters, but there are no filters, and no option of turning off the spam filter. I have found lengthy discussions on how to turn off the spam filter (after you alerted me to the possibility) that seem to come to the conclusion that it cannot be done.
I am unlikely to be alone in experiencing this problem.
There is no way I can ask prospective BT Yahoo group members to address this, they will just ignore the group, and I need as many members as I can get.
Thank you again, you have given me certainty that I did not have before, and I can spend the time looking at other avenues. This is a really helpful forum.
John Clube
[overquote trimmed by Moderator]
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Re: Group email messages blocked by BT
On Tue, Jan 8, 2019 at 09:54 PM, Jim Higgins wrote: There's no explicit setting here to turn off my filter, but there are some
selectable options for what to do with messages the filter determines to be
spam. One of them is to sent it to the spam/junk folder and somewhat oddly
another option is to send it to my inbox. The latter effectively "turns off"
the filter.
Maybe you have the same options? I looked at the "new" (not "classic") version of yahooMail. The gear icon at the top right - "More Settings" - "Filters" at the left - "Add new filters" - in the "Type a filter name" field type "DisableDpamFolder" - "Subject" - "Select a filrer criterion" - "does not contain" - in the "Type a filter value" field type a long string of random characters - "Select folder" - "Inbox", "Save". Somebody with a yahoo-BT mailbox can test whether this helps.
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Re: Group email messages blocked by BT
Received from John Clube at 1/8/2019 03:04 PM UTC: I have been trying to turn off the BT spam filter for years, and still cannot find out how to do it. I haven't a clue how to do it, but here's a suggestion based on figuring out how to turn off my RoadRunner/Spectrum spam filter. There's no explicit setting here to turn off my filter, but there are some selectable options for what to do with messages the filter determines to be spam. One of them is to sent it to the spam/junk folder and somewhat oddly another option is to send it to my inbox. The latter effectively "turns off" the filter. Maybe you have the same options? Jim H
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Re: Group email messages blocked by BT
Chris
Thank you for going to so much trouble, especially when away from home.
I have checked through it, but I am definitely with BT Yahoo, and no such screen layout or options appear. I have tried logging into the main BT account, the master email account and subsidiary email accounts. On the Yahoo version you can get into settings and get as far as filters, but there are no filters, and no option of turning off the spam filter. I have found lengthy discussions on how to turn off the spam filter (after you alerted me to the possibility) that seem to come to the conclusion that it cannot be done.
I am unlikely to be alone in experiencing this problem.
There is no way I can ask prospective BT Yahoo group members to address this, they will just ignore the group, and I need as many members as I can get.
Thank you again, you have given me certainty that I did not have before, and I can spend the time looking at other avenues. This is a really helpful forum.
John Clube
[overquote trimmed by Moderator]
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Re: Group email messages blocked by BT
Shal
You are right, it goes to spam. I have BT Yahoo, which I realise
is dreadful, so I have other email addresses for anything
important. The target group members, however, are likely to have
only one email address, and for many of them that will be BT.
It may be that the spam filter can be disabled, but the group
members are likely to be even more IT illiterate than me, and
there is no question of asking them to do it. I would have to ask
for their log-in details and do it for them, other than for the
fact they would not know their log-in details.
BT must have some sort of hole-in-the-head criteria for
identifying spam. Is there some setting I could use to circumvent
it? For example, could the group messages be set to send
individual emails, not to one group email with blind copies? That
would probably do it, but I do not see any option to specify that.
I confirm that messages go to spam in all my BT accounts, in
spite of me telling it that previous messages from the same source
are not spam. For practical purposes, for my BT email addresses,
the group does not deliver. Although BT is incompetent, it is
unfortunately one of the largest ISPs in a country of 65 million
inhabitants.
Thank you for explaining it, but my problem remains. I would be
glad to work to help solve it if I can.
I very much appreciate your reply
John Clube
On 08/01/2019 16:27, Shal Farley wrote:
toggle quoted message
Show quoted text
?
...
but sadly seems to result in all messages to BT addresses
being blocked. There is no error message, the emails just
disappear into the ether.
The status of? the most
recent messages sent to a given member can be found on the
Email Delivery History tab of that member's page
in the Members list. If any of the messages sent to that
member were actually rejected ("bounced") by the member's
email service then those should be listed in the Recent
Bounces section of the page.
If the most recent message in
the group shows in the Most Recent Successful Delivery
section, but was not received by that member, then the
member needs to look to his/her service provider for the
answer - the provider accepted the message but may have
delivered it to the member's Spam folder, or elsewhere,
rather than his/her Inbox.
?
The member can find the same
information for their own email deliveries on the Email
Delivery History tab of their Subscription page, or
in the Recent Bounces page of their Account.
In need a system that will
succeed in delivering emails to people with a wide variety
of email addresses. Is there some sort of special setting
that would achieve that?
No special settings required.
Groups.io is designed to be as successful as possible with
all email services. Mark Fletcher (Groups.io's developer) is
very sensitive to deliverability issues. If there's a
systemic delivery problem with a given email service he's
usually on top of it.
?
Shal
?
--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list
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Re: Group email messages blocked by BT
?
... but sadly seems to result in all messages to BT addresses being blocked. There is no error message, the emails just disappear into the ether.
The status of? the most recent messages sent to a given member can be found on the Email Delivery History tab of that member's page in the Members list. If any of the messages sent to that member were actually rejected ("bounced") by the member's email service then those should be listed in the Recent Bounces section of the page.
If the most recent message in the group shows in the Most Recent Successful Delivery section, but was not received by that member, then the member needs to look to his/her service provider for the answer - the provider accepted the message but may have delivered it to the member's Spam folder, or elsewhere, rather than his/her Inbox.
?
The member can find the same information for their own email deliveries on the Email Delivery History tab of their Subscription page, or in the Recent Bounces page of their Account.
In need a system that will succeed in delivering emails to people with a wide variety of email addresses. Is there some sort of special setting that would achieve that?
No special settings required. Groups.io is designed to be as successful as possible with all email services. Mark Fletcher (Groups.io's developer) is very sensitive to deliverability issues. If there's a systemic delivery problem with a given email service he's usually on top of it.
?
Shal
?
-- Help: /static/helpMore Help: /g/GroupManagersForum/wikiEven More Help: Search button at the top of Messages list
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On Tue, Jan 8, 2019 at 08:48 AM, Andy W wrote:
I think it would also be helpful to get a notification sent to group owners or moderators when the storage used is approaching a given threshold.
Under your subscription for groups you own or moderate, under Notifications, there's a box you can check for "Email when group storage limits are reached."? I haven't approached the limit, so not sure if it works.
Duane
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Thanks Duane.? I found the option and it was ticked but I did not receive a notification.? I also found that my Owner Email settings for that group were just set to Subscribers Only and wondered if that was the reason I didn¡¯t see
anything.? To test this, I changed the Owner Email setting to All Emails, deleted a couple of files to bring the storage utilisation below 1GB and then added a file that takes it over 1GB again.? I did not receive a notification for this either so it seems
like that could be a bug.
?
Andy
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Re: Group email messages blocked by BT
On Tue, Jan 8, 2019 at 03:24 PM, John Clube wrote:
It would be very helpful to know how you turn off the spam filter.
Right; here goes, but this may not work with mail services actually provided by Yahoo: Log into your BT mail page; you cannot make the change via an email client. Look for the Settings Tab; mine has 2 gear wheels as part of it. Click on Settings. On the displayed page find the Mail Tab on the left hand side. Click on Mail. Scroll down the page for the box titled Spam Settings for POP Users. Click on Switch off Spam Filtering and Select identify potential spam with prefix [Spam]
The screenshot below may help a bit.
 What happens if you are using something other than POP is something I cannot comment upon. Log out and revert to using your email client, if applicable. The eagle - eyed will spot that I am using a data dongle connected to a laptop; I am away from my home location. :( Chris
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On Tue, Jan 8, 2019 at 08:48 AM, Andy W wrote:
I think it would also be helpful to get a notification sent to group owners or moderators when the storage used is approaching a given threshold.
Under your subscription for groups you own or moderate, under Notifications, there's a box you can check for "Email when group storage limits are reached."? I haven't approached the limit, so not sure if it works. Duane -- Help: /static/helpGMF's Wiki: /g/GroupManagersForum/wikiSearch button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions
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Received from Bruce Bowman at 1/8/2019 02:16 PM UTC: This suggests to me that your subscriber simply clicked the wrong button in the dialog box ("report" instead of "cancel"). Assuming the subscriber clicked the wrong button... false reports from this cause probably could be prevented by requiring a reason be given... check for at least 10 characters as a reason and don't accept the report until one is given. That should be enough for someone clicking accidentally to say "Oops" and cancel the report. Just thinking out loud. Jim H
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Duane
Andy Wedge
Tim Mitchell
John Russell
KWKloeber
Lena
Shal Farley