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Re: Is this a bug or normalcy?
On Mon, Aug 6, 2018 at 12:23 AM, Joseph Hudson wrote:
So just a few moments ago, I went to go to the group website of one of my groups that I am moderating. And I was looking at a pending member. And I went to go confirm set up make sure their email address was a legit address.Was the user in "not confirmed" status? If the NC status badge is missing, then the subscriber has already confirmed his email address. I wish there was a way to resend the groups.io confirmation email, similar to the way bounce probes can be resent. Well within doing so, I also CCB moderators as well. And whenever I did that, it also put the group footer below my message. So it looked as if I was sending it to the group. Is this normal, or is this possibly a glitch that needs to re-reported to support.There have been many recent changes to message footers so it's entirely possible that something weird may have slipped through the cracks. Can you send us a screenshot of this footer?? Regards, Bruce -- The system Help is your friend.??/static/help |
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#suggestion / #bug - New Topic return/enter key action
#suggestion
#bug
When creating a new topic, if you?hit?return/enter at the end of the subject line it sends the message with a blank message box. ?But doing the same when sending a message to a specific?member comes back with a "You must include a message." error message. ?These should be consistent, and the way it works for a member message is by far the better option IMHO. ?I actually see this as more of a bug than a suggestion.
Peace, Tom (Posted in Beta as well.) |
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Re: Files Question
On Mon, Aug 6, 2018 at 06:18 AM, Chris Jones wrote:
OK I'll start some "mental" drafting and will probably start composing off - line rather than start a draft wiki straight away; if nothing else that should prevent the list of revisions from mushrooming. :)Because bulk file and photo deletion is a FAQ, I've converted my recent post on deleting files, photos and attachments to a new GMF wiki page. /g/GroupManagersForum/wiki/Deleting%20attachments,%20files%20and%20photos I didn't cover the details of running out of space or what the symptoms of that are, but as this is the main remedy for that problem (short of upgrading) you might want to link to it somewhere in your new page. Regards, Bruce -- The system Help is your friend.??/static/help |
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Re: #addmembers #subgroups - Can you eliminate join email for subgroups?
#addmembers
#subgroups
Dan's comment sparked another idea. ?Since the "system" knows what groups are being joined, why not have one message include all the groups/subgroups being joined. ?And if Dan's idea of a checkbox for with/without msg was included, then the owner could "control" what the message contained.
Peace, Tom |
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Re: Move attachment(s) to Files?
On Sun, Aug 5, 2018 at 10:14 PM, Michael Pavan wrote:
Is there a way to move an attachment directly to Files?No. Or must one download it and then upload to Files, which I believe will change the ¡®ownership¡¯ of the attachment/file if not done by the sender of the attachment.Correct on both counts. This is correct only if you remember to delete the attachment from the message using the instructions provided earlier.? Regards, Bruce? -- The system Help is your friend.??/static/help |
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Move attachment(s) to Files?
Is there a way to move an attachment directly to Files?
Or must one download it and then upload to Files, which I believe will change the ¡®ownership¡¯ of the attachment/file if not done by the sender of the attachment. Also I presume this won¡¯t change the amount of storage space used, but it is desirable for our group¡¯s organization of materials. |
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Re: Confused about user name / display name
#display-name
On Sun, Aug 5, 2018 at 08:50 PM, Ken Kloeber wrote:
Your email address is your user ID. The username in your account settings is not currently used for anything.?There is a rumor that it might be resurrected someday in order to permit the tagging of posts (like Facebook), but it's only a rumor. Display Name is group-specific, and amounts to an index into the member Profiles. My guess is that your Display Name for the group is being [re]populated based on the "from" address provided by your email client. See the following thread for further discussion of Display Name:??/g/GroupManagersForum/topic/23672436#10374? If Display Name is unpopulated, GIO defaults to an obfuscation of your email address...meaning that all the domain information is left off. Hope this helps, Bruce? -- The system Help is your friend.??/static/help |
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Re: Change my Group's Name?
On Sun, Aug 5, 2018 at 07:51 PM, Leslie Noelani wrote:
It looks like it actually is possible to change the name of a group once you've started it, is that correct?If the name is not taken, yes. There are some caveats, of course. Subscriber's browser bookmarks and any entry in the address book in their mail client will point to the wrong place(s). So be sure to scour the GMF message archives for things like that, too. If your group is a Premium group, you can try setting up some group aliases instead of actually changing the name. I have two set up for mine. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Confused about user name / display name
#display-name
I¡¯m confused. I did not set up a username ( transferred from Y! ) my subcr (aol e-dress) profile shows username ¡°not set up¡±. However, my Y! Username displays on the website posts. I started another subscription under another (iCloud) address to be able to test some non-moderator options (forum and wiki). I don¡¯t recall an opportunity to set up a username. I entered a display name ¡°for testing¡±. I have since removed it, but posts still come thru with that display name. Why? What does IOG display (default to?) if no display name is entered? What username does the display default to? Where can I set the username that IOG says is ¡°not set up? Color me dazed and confused. Thx Ken |
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Re: Files Question
On Sun, Aug 5, 2018 at 07:52 PM, magicalkingdomgroups@... wrote:
Now if I have selected delete old attachments, that would make room for the new ones if I am running out of space, right?It's my understanding that, by using this setting, new incoming messages having attachments will not be bounced. It will not remedy Bob's issue with file/photo uploads...if that's the source of the problem you'll still have to go into your group and delete some things manually. ? Regards, Bruce -- The system Help is your friend.??/static/help |
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Change my Group's Name?
A small group I recently moved from Yahoo is in the midst of a number of changes beyond just the move from Yahoo to Groups.IO -- and now it looks like a slight name change could be a possibility.
It looks like it actually is possible to change the name of a group once you've started it, is that correct? It seems too good to be true, but I don't want to suggest to my group that it can be done if it really can't. /g/GroupManagersForum/topic/18112414#7894 Leslie |
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Re: Files Question
Bob,
Bruce Bowman wrote: Edit the message (More menu) then scroll down to the bottom. For each attachment shown you can check a Delete box to remove that attachment from the message. Then you have to save the edit, with or without sending it to the group. Regardless of which form of Save you choose, the poster of the message will receive a notice that their message has been edited. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Files Question
On Sun, Aug 5, 2018 at 06:35 PM, magicalkingdomgroups@... wrote:
BUT - what I want to do is be able to delete them ALL at one time without having to do it one by one.That cannot be done. Sorry. ? Bruce -- The system Help is your friend.??/static/help |
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Re: Files Question
On Sun, Aug 5, 2018 at 08:58 AM, Bob Cook wrote:
How do I delete attachments or photos?-- Go to Admin->Upgrade -- In the resulting screen, there should be a Billing Overview and a bar graph showing how much of your allocation is being used. -- If you are not at or near 1 GB, your problem lies elsewhere To delete Attachments: -- On this same screen, click the View Attachments link -- Typically, the main problem will consist of a few very large attachments. Click on the Size tab to sort by size. -- Click on the links at left to open each individual message containing an attachment. -- If the thread is locked, click on the More menu to unlock it (you will have to browse back to the message and refresh the page). -- Again from the More menu, select Edit Message. -- Click on the Delete checkboxes for any attachments you want to delete. -- Click on Save without Sending to Group (a note will still be sent to the person who posted that message). To delete files: -- Click on Files in the left-side menu bar. -- Navigate to the desired file or folder and click its trash-can icon. To delete photos: -- Click on Photos in the left-side menu bar. -- Open a photo album (click on it) -- To delete the entire album, click the "Delete Album" button -- Otherwise, click on a photo to open it -- Click on the blue Edit Photo button at the bottom -- Click on the red Delete button to delete the photo. -- If you are in the Emailed Photos folder, a note will again be sent to the original poster stating that you have edited his/her message. Hope this helps, Bruce -- The system Help is your friend.??/static/help |
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Re: Files Question
Marge,
Chris Jones wrote: You can see a summary of your group's usage on the Upgrade page (or Pricing page, if already upgraded). That's in the Admin group of pages. Shal; it occurred to me earlier today that this subject might warrantGo for it. It possibly also merits a suggestion at beta@ - it seems to me that the UI could be a bit more informative than just a "no" symbol. I'll think about where to link it from on the wiki home page. Seems like it may be a member question as well as moderator. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Bruce
Tom Vail
Michael Pavan
KWKloeber
Leslie Noelani
Shal Farley