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Re: How to stop receiving your own email posting?
Those that choose to receive emails will always get the ones they send (unless they use gmail, then it can be turned off.)
The saving of drafts isn't haphazard for me.? It only happens when I start a topic or reply, then leave the page without canceling.? That's the way it's supposed to work. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Direct Add with "Special Notice" email option
Tom,
I'm about to do a direct add of several hundred members to a new groupThe transfer agent would have copied that option along with their email address. But I think you knew that. In the direct add instructions (at the bottom of the direct add page)Unfortunately I do not have a premium group to test that at the moment. If you have a spare email address you could Direct Add to the group you could test it using that. Would it be "John Doe <JohnDoe@...> special"?That would be my first guess. And I assume that if that is in a CSV file the entire line is in theAs you discovered in beta, one has to be cautious with CSV files, as often the default is to use quotes around each text value, and that breaks the format for Groups.io. When I Direct Add (or Invite) from a spreadsheet I just copy the column and paste it into the Direct Add box, without saving as a .csv or .txt file. Even with thousands of members the clipboard in a modern system should be able to handle it. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Merge Groups
There is no provision for merging groups, nor is Mark inclined to do so, as he replied when someone else him asked about doing it.
Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: View / Change Plan Tab Missing
¿ªÔÆÌåÓýArt,Once I go to the "Upgrade" tab, it appears that I am missing the "View ? Change Plan" tab.? I see it in another group that I am the owner of.? See image.? That's ... odd. Contrary to what Peter said, if you are an owner of the group then you already have the Billing Permission (and all others). To confirm, when logged into Groups.io, and looking at that group's Update page, what badge do you see next to the Home button? If it says Mod then you aren't an owner of the group, or at least aren't logged in with the email address which is an owner. Otherwise I'm not sure what's going on. I thought the way you made yourself payor was to use the View/Change Plan page to pay for a billing option. And the only way the question of whether or not you're the payor would come up is if someone else had payed to upgrade your group. But your screenshot shows that the group is still on the Free plan. So in your shoes, if you are logged in as an Owner and no one else in GMF comes up with an explanation I'd be inclined to send that screenshot to [email protected] and ask "How?" Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
"Comment" field in the application for membership screen
This topic has arisen following a post on beta from Patti Sliney, but that is not the best place for a disccusion about it, given that it was under Site Updates. Patti's post included the following:
Any chance adding a "Comment" field in the application for membership screen, and having the option as a list owner/mod, to make that field mandatory?? We've got this request on our Wish List, just hoping we can have that added in.? We've tried the work around, which is moderating all our list membership, then sending an email message to the prospective member, asking them to tell us why they wish to join our group, but we are getting less than a 10% response. That's sort of OK as far as it goes, but it will not capture those who try to join by email - only those who apply via the web UI. Have you not tried using the Pending Membership facility, which one way or another results in all applicants automatically receiving a message (once the Pending Membership message has been set up) inviting them to provide a simple explanation about why they want to join. It is not a "workaround"; it is an established method of sorting out the wheat from teh chaff right at the outset. The fact that you only get a 10% response may also apply using this method, but it's simple; if they don't reply they don't get in. Chris |
Re: clarification on direct add feature
Adam,
When I Direct Add to a subgroup the members are receiving twoThe "You've been added" notice cannot be avoided. You can add your own text to it, but you can't edit the boilerplate or turn it off. The other is likely to be your group's Welcome notice. There is a default Welcome notice for each group, but you can edit it as you please or make it not Active (if not Active it is not sent). See the Member Notices tab of your group's Settings page. See also: /g/GroupManagersForum/wiki/Member-Notices Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Groups.io site updates
#changelog
Peter,
I LOVE the bulk operations feature. Will this be rolled out to PHOTOSI don't know. There is a related to-do item: There are also topics in the beta group that relate: You could chime in on one of those topics with your own suggestion(s) on the topic. THanks Shal for your efforts!You're welcome, but I'm only reporting and commenting on what's new. Mark is the one that makes it happen. Speaking of which, he posted this week's changelog this morning. Which means I'll be commenting on it here a bit later. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Move a message into a different topic
Tim,
I keep getting messages about previous topics, but with a new 'topic'That's a very common issue, on forums as well as email lists. As Gerald mentioned, there is the topic merge function in Groups.io that will allow you to gather these "strays" together. That's likely to get much easier to use as soon as Mark pushes the bulk action feature to the site - right now it is just in testing: Note, if you moderate messages in your group you can also edit a pending message's Subject line to assign it to the correct topic before it posts. When doing this I find it helps to copy/paste the subject from the existing topic - the match must be exact. Catching them while they are pending can be a bit tedious, but it avoids the cascade of email replies under the obsolete subject line that Bruce mentioned. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: new group
¿ªÔÆÌåÓýNo I did not receive that email
? ?
Lenny Some other things to try: Have you received an email from groups.io that says "We've approved your group <groupname> [at] groups.io and you can now invite people to it and post to it".? If not, the group is not live yet.? The address that received that email is the owner. You can also go to the Search page (/search) and search for the name you used to create it.? If it's there, the group is live.? Go to the group's home page and click on the group owner email address and send a message to the owner.? If you're the owner, you'll get the email.? Unfortunately, it will be addressed To: <group>+owner, not the owner's actual email.? Depending on how you have your email setup, you might be able to discern what address received it.? Or in the headers there will be a line like "Received: from web01.groups.io .... by ... for <email>" where <email> will the owner's address. Toby |
Re: new group
Lenny
Some other things to try: Have you received an email from groups.io that says "We've approved your group <groupname> [at] groups.io and you can now invite people to it and post to it".? If not, the group is not live yet.? The address that received that email is the owner. You can also go to the Search page (/search) and search for the name you used to create it.? If it's there, the group is live.? Go to the group's home page and click on the group owner email address and send a message to the owner.? If you're the owner, you'll get the email.? Unfortunately, it will be addressed To: <group>+owner, not the owner's actual email.? Depending on how you have your email setup, you might be able to discern what address received it.? Or in the headers there will be a line like "Received: from web01.groups.io .... by ... for <email>" where <email> will the owner's address. Toby |
Re: Are Transferred Members actually utilizing new Groups.io
On Fri, Aug 3, 2018 at 11:16 PM, <bryan@...> wrote:
That's not an account, that's?a token.If you have an email address of any kind and GIO has confirmed that you can receive mail there, then you already have an "account." If the address was not in Bouncing status on Yahoo, the transfer agent assumes that address is working and does not send a confirmation email. Those addresses in Yahoo that are in Bouncing status are not simply transferred. If you subsequently register another email address then that's a second account. Long-time users of Yahoo groups are accustomed to creating a Yahoo account under which several email addresses may be associated (including, typically, a Yahoo mail address). Or they may have a defunct email address that they use on Yahoo to subscribe to a group but have email delivery turned off and read their mail online. It does not work that way here. GMF is full of threads where someone is undoubtedly logged in under the wrong email address (or not logged in at all) and can't figure out why the web interface isn't letting them do what they expect. A typical one was posted to the group just last evening (/g/GroupManagersForum/message/10739?). Sooner or later all new users of GIO need to wrap their head around this.? ? Hope this helps, Bruce -- The system Help is your friend.??/static/help |
Re: Files won't load
On Fri, Aug 3, 2018 at 05:13 PM, Marilyn McClain wrote:
The file button is not working????You haven't really given us all that much to work with. Toby Kraft has provided one thing to look at. Here's something else to ponder... Are you referring to a newly - formed group or is it one that has been recently transferred from Yahoo or elsewhere? Is it a group that has existed for some time, and is it a Basic (free) group or a Premium or Enterprise group (paid for) because this determines the amount of storage available for Files & Photos. Irrespective of the status of your group when your storage limit is reached then Upload tabs simply stop working, and either a clear - out or perhaps an upgrade to a group with more storage is required. The relevance of any particular response to a query (such as Toby's or mine) is highly dependent on the amount of information provided in that query, and in reality the information you gave us was a bit, er, lacking in detail. It is comparable to someone seeing their doctor and simply saying "I don't feel well" and expecting an accurate diagnosis of the problem on the basis of those 4 words and nothing else. Chris |
Re: Are Transferred Members actually utilizing new Groups.io
Bryan,
That's not an account, that's a token.You may consider it semantics, but yes the email address is the ID (or token) to an account. Direct Add and group transfer create the account behind the ID, as does signing up, accepting an invitation, or sending a +subscribe command and confirming it. To log in to that account the member need only use the "Email me a link to log in" button, or go through the the "Forgot your password, or don't have one yet?" link. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: new group
Lenny,
I created a new guidedogs group on July 22. The group does not show upChances are that you were logged in under a different email address when you created the group than now when you are trying to find it. In Groups.io, each login email address is a separate account. If that is the case, then you need to log out and log back in under that other address. Then you can invite this address to join the group, promoting it to co-owner if that's what you want. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: new group
Joseph Hudson
Hi Lenny, it should show up in your groups. Mark was on vacation, so it may or may have not gotten approved. I would email support and see what might be going on there.
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Show quoted text
On Aug 3, 2018, at 8:10 PM, Lenny McHugh <LennyMcHugh@...> wrote: |
new group
¿ªÔÆÌåÓýHello, I created a new guidedogs group on July 22.
The
group does not show up in my groups and I can not locate it. If I attempt to
recreate it I am told that the name has already been taken. How/where do I
find
the settings for this new group?
tia
--- Please visit my web page It¡¯s motivational, inspirational with a touch of humor There is also a very extensive resource list for the blind International Brotherhood of Magicians member #43990 |
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