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Re: Adding members who don't/can't accept invitation

 

Understood. I only need it for one group at the moment.

Thanks again,
Mike

On 7/10/2018 12:50 AM, Shal Farley wrote:
Mike,

> I've set up a Group Transfer membership for my group.
Note that the plan is tied to the group, not to the owner/mod who happened to pay for it.
Shal
Re: Adding members who don't/can't accept invitation

 

Mike,

I've set up a Group Transfer membership for my group.
Note that the plan is tied to the group, not to the owner/mod who happened to pay for it.

Shal


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Re: Adding members who don't/can't accept invitation

 

Thanks. I've set up a Group Transfer membership for my group.

-Mike

On 7/10/2018 12:42 AM, Shal Farley wrote:
Mike,

> If they are having technical difficulties, can I manually
> add them to my group? If so, how?
You can if you upgrade your group to the Premium plan. Premium (and Enterprise) groups have a Direct Add page.
/static/pricing
If you click the Upgrade button in the Admin set of pages that will show you the plan you're on. Click the View/Change Plan button to see what your options are. I've used the Group Transfer (Premium For One Month) plan in my PTA group to handle the influx of members every year at school registration.
Shal
Re: Adding members who don't/can't accept invitation

 

Mike,

If they are having technical difficulties, can I manually
add them to my group? If so, how?
You can if you upgrade your group to the Premium plan. Premium (and Enterprise) groups have a Direct Add page.
/static/pricing

If you click the Upgrade button in the Admin set of pages that will show you the plan you're on. Click the View/Change Plan button to see what your options are. I've used the Group Transfer (Premium For One Month) plan in my PTA group to handle the influx of members every year at school registration.

Shal


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Can I transfer a Yahoo Group I don't own or moderate?

Ellen
 

Also a good point.? And from what I hear, Yahoo is going downhill on a very fast bobsled.
Ellen
?

From: magicalkingdomgroups@...
Sent: Sunday, July 8, 2018 9:27 PM
Subject: Re: [GMF] Can I transfer a Yahoo Group I don't own or moderate?
?
I see your point.
?
But if he named the IO group the same as the Yahoo group they may move there and a whole step could be skipped.
?
He could also start over to get new members - and advertise his "new" group on the many ads letters that go out. I know 3 or 4 of them. Ilene
?


[excess quote trimmed by moderator]
Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

 

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Find the link at the top in the nav bar labeled ?I think ¡°admin¡± Activate that and it will expand, or should.?Then you will find the options you need

On Jul 9, 2018, at 12:41 PM, Shal Farley <shals2nd@...> wrote:

Patty
?,


I began the group.

Doesn¡¯t that make me the group owner?


?Yes, but if you use more than one email address will only recognize as owner the one you were logged in with when you created the group. Unless you went into your account and changed your email address - then ownership goes with the new one.

I only have one moderator and I marked her so after I started the group.


?So you must have been able to find the administrative pages at that time. Specifically the Membership page.
?

As far as telling me to the left or right of something.

That to me doesn¡¯t compute.

Screen reader users don¡¯t see things that way.


?Oh, my apologies. I thought they had a means to convey positional information. ?I don't know how to describe it then. I believe there are other GMF members, both sighted and not, who are familiar with screen-reader interaction with , maybe one of them will chime in.

Very frustrated because it seems like something has changed since I began this list.

?Those page navigation buttons haven't changed in quite a long time now. The only thing I can think of would be if you logged in using a different email address.

Shal


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Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

Patty Fletcher
 

Thanks very much.
I'm putting these pieces together.
I am very grateful to all.

-----Original Message-----
From: [email protected] <[email protected]> On Behalf Of Michael Pavan
Sent: Monday, July 9, 2018 6:38 PM
To: [email protected]
Subject: Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing


?find the administrative pages at that time.
You will be in the Settings part of the Admin section if you can go to:
/g/<GroupName>/settings (replace <GroupName> with your group's name)
Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

 

?find the administrative pages at that time.
You will be in the Settings part of the Admin section if you can go to:
/g/<GroupName>/settings (replace <GroupName> with your group's name)
Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

Patty Fletcher
 

¿ªÔÆÌåÓý

I think, I have found what needs done.

I just haven¡¯t exactly figured out how or I should say where to go and fix it.

I think what is happening is that she is subscribed to the list via one address and replying with another.

I¡¯m going to get to the bottom of this issue.

Right now though I¡¯m consumed with the workmen swarming all over the street and into my yard fixing a major water break.

UG?

As to the address I began with, it is the address I am using now.

Thanks for all your help.

And.

No worries about positions. I¡¯ll figure it all.

I hope?

There have to be people like me who don¡¯t know all they know?

I hope.

?

From: [email protected] <[email protected]> On Behalf Of Shal Farley
Sent: Monday, July 9, 2018 3:41 PM
To: GMF <[email protected]>
Subject: Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

?

Patty

?,

?

?

I began the group.

Doesn¡¯t that make me the group owner?

?

?Yes, but if you use more than one email address Groups.io will only recognize as owner the one you were logged in with when you created the group. Unless you went into your Groups.io account and changed your email address - then ownership goes with the new one.

?

I only have one moderator and I marked her so after I started the group.

?

?So you must have been able to find the administrative pages at that time. Specifically the Membership page.

?

As far as telling me to the left or right of something.

That to me doesn¡¯t compute.

Screen reader users don¡¯t see things that way.

?

?Oh, my apologies. I thought they had a means to convey positional information. ?I don't know how to describe it then. I believe there are other GMF members, both sighted and not, who are familiar with screen-reader interaction with Groups.io, maybe one of them will chime in.

?

Very frustrated because it seems like something has changed since I began this list.

?

?Those page navigation buttons haven't changed in quite a long time now. The only thing I can think of would be if you logged in using a different email address.

?

Shal

?


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Re: Group Member's Reply Bouncing

 

On 09/07/18 06:48 PM, Shal Farley wrote:
spelling of the group's posting address. Given that she's *replying* to a
group message I don't know how that could go wrong, but it is easy to check
Some email clients to their own thing.
As far as lists are concerned, one possibility is that the OP hits
"reply all", but sees only the sender, so manually adds the name of the
list.

The other possibility is that instead going to the list, it went to the
sender, and that email address bounced.

jonathon

pEpkey.asc
pEpkey.asc

Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

 

Patty
?,


I began the group.

Doesn¡¯t that make me the group owner?


?Yes, but if you use more than one email address Groups.io will only recognize as owner the one you were logged in with when you created the group. Unless you went into your Groups.io account and changed your email address - then ownership goes with the new one.

I only have one moderator and I marked her so after I started the group.


?So you must have been able to find the administrative pages at that time. Specifically the Membership page.
?

As far as telling me to the left or right of something.

That to me doesn¡¯t compute.

Screen reader users don¡¯t see things that way.


?Oh, my apologies. I thought they had a means to convey positional information. ?I don't know how to describe it then. I believe there are other GMF members, both sighted and not, who are familiar with screen-reader interaction with Groups.io, maybe one of them will chime in.

Very frustrated because it seems like something has changed since I began this list.

?Those page navigation buttons haven't changed in quite a long time now. The only thing I can think of would be if you logged in using a different email address.

Shal


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Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

Patty Fletcher
 

¿ªÔÆÌåÓý

Thanks Bruce.

I¡¯ll keep this in mind too.

?

?

From: [email protected] <[email protected]> On Behalf Of Bruce Bowman
Sent: Monday, July 9, 2018 3:00 PM
To: [email protected]
Subject: Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

?

On Mon, Jul 9, 2018 at 11:49 am, Patty Fletcher wrote:

I¡¯m considering unsubscribing her and having her begin at the beginning.

If she wants to use two email addresses to post to the list, it's better for her to set up one as an alias.

Once you figure out which address is actually subscribed, have her log in (see /static/help#password), find the group online, and click on the Account menu at upper right. Scroll down and click on the bar labeled Advanced Settings for Email Aliases. Enter the second email address in the box and click on Add Email Alias.

This will allow her to POST from that secondary email address without any problems. All group email will still ARRIVE at the subscribed address, however.

Hope this helps,
Bruce
?
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Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

Patty Fletcher
 

¿ªÔÆÌåÓý

I began the group.

Doesn¡¯t that make me the group owner?

I only have one moderator and I marked her so after I started the group.

As far as telling me to the left or right of something.

That to me doesn¡¯t compute.

Screen reader users don¡¯t see things that way.

But.

I¡¯ll go back and look later.

I used it once before I¡¯m just not seeing it now.

Very frustrated because it seems like something has changed since I began this list.

?

?

From: [email protected] <[email protected]> On Behalf Of Shal Farley
Sent: Monday, July 9, 2018 3:04 PM
To: GMF <[email protected]>
Subject: Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

?

Patty

?,

?

?

From what I¡¯m seeing I think it is the fact that she has two similar email addresses and she is sending emails from the wrong one.

?

?She can confirm this for herself. At the bottom of every message she receives from the group there is a "footer" containing some useful? links. At the bottom of those, next to the unsubscribe link, is her subscribed ?email address. Normally that's the address she must post from.

?

I¡¯m considering unsubscribing her and having her begin at the beginning.

?

?There are other solutions, which might be easier or better.?

?

1) she can change her email address, if she'd rather receive messages at the other one.

?

2) she can make an "alias" that allows her to post from the other one while still receiving group messages at the one she is now.

?

I¡¯m still quite lost when I go online to the group¡¯s info etc.

I have yet to find the adman section even after I log in.

?

?The vertical column of buttons on the left of the group's web pages includes one named Admin, and it opens up to show buttons for the administrative pages of your group. If you're logged in, and visiting your group's pages, and you still do not find the Admin button, that likely means that you've logged in using an email address that is different from the one which owns the group.

?

Shal

?


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Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

 

Patty
?,


From what I¡¯m seeing I think it is the fact that she has two similar email addresses and she is sending emails from the wrong one.

?She can confirm this for herself. At the bottom of every message she receives from the group there is a "footer" containing some useful? links. At the bottom of those, next to the unsubscribe link, is her subscribed ?email address. Normally that's the address she must post from.

I¡¯m considering unsubscribing her and having her begin at the beginning.


?There are other solutions, which might be easier or better.?

1) she can change her email address, if she'd rather receive messages at the other one.

2) she can make an "alias" that allows her to post from the other one while still receiving group messages at the one she is now.

I¡¯m still quite lost when I go online to the group¡¯s info etc.

I have yet to find the adman section even after I log in.


?The vertical column of buttons on the left of the group's web pages includes one named Admin, and it opens up to show buttons for the administrative pages of your group. If you're logged in, and visiting your group's pages, and you still do not find the Admin button, that likely means that you've logged in using an email address that is different from the one which owns the group.
?
Shal


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Re: Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

 

On Mon, Jul 9, 2018 at 11:49 am, Patty Fletcher wrote:
I¡¯m considering unsubscribing her and having her begin at the beginning.
If she wants to use two email addresses to post to the list, it's better for her to set up one as an alias.

Once you figure out which address is actually subscribed, have her log in (see /static/help#password), find the group online, and click on the Account menu at upper right. Scroll down and click on the bar labeled Advanced Settings for Email Aliases. Enter the second email address in the box and click on Add Email Alias.

This will allow her to POST from that secondary email address without any problems. All group email will still ARRIVE at the subscribed address, however.

Hope this helps,
Bruce
?
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Re: Group Member's Reply Bouncing

 

Patty
?,


-----Original Message-----
From: [email protected]
? ?
On Behalf
? O?
f Jim Higgins
?...
You could also ask her to send another message to the list and to CC: you on
it at the same time. In the copy you receive, look at the address she's
sending from and see if it's the address she was using when posting worked
for her.

?Also look at the address she replied To to be ?sure it is the correct spelling of the group's posting address. Given that she's replying to a group message I don't know how that could go wrong, but it is easy to check when you get your? CC'd copy of her next reply.

Shal


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Where are things located? Too, was just:RE: [GMF] Group Member's Reply Bouncing

Patty Fletcher
 

¿ªÔÆÌåÓý

OK.

It seems as though I misunderstood the group member who¡¯s messages are not reaching the list.

She says she does not get an error message.

From what I¡¯m seeing I think it is the fact that she has two similar email addresses and she is sending emails from the wrong one.

I¡¯m considering unsubscribing her and having her begin at the beginning.

I¡¯m still quite lost when I go online to the group¡¯s info etc.

I have yet to find the adman section even after I log in.

I feel like a lot of the troubles folks are having with my group are due to my own lack of knowing what on earth I am doing.

LOL!

?

?

From: [email protected] <[email protected]> On Behalf Of Patty Fletcher
Sent: Monday, July 9, 2018 2:04 PM
To: [email protected]
Subject: [GMF] Group Member's Reply Bouncing

?

Hello:

I do not know if this has already been covered and I missed it or no.

But.

I have a group member who is receiving messages but when she replies to the list the message bounces back to her.

So, what should I do that I¡¯ve not done.

I don¡¯t have a copy of her error message.

If that helps let me know and I¡¯ll have her send one to me.

Thanks.

?

?

Patty L. Fletcher

Self-Published author and Owner of Tell-It-To-The-World Marketing

Email: patty.volunteer1@...

?
Re: Group Member's Reply Bouncing

Patty Fletcher
 

Hello and thanks for this.
I'll get to work on it straight away.

-----Original Message-----
From: [email protected] <[email protected]> On Behalf
Of Jim Higgins
Sent: Monday, July 9, 2018 2:31 PM
To: [email protected]
Subject: Re: [GMF] Group Member's Reply Bouncing

Ask her to send you a copy of the bounce message she receives. That should
be easy for her to do since for every message she sends to the group she
gets one.

You could also ask her to send another message to the list and to CC: you on
it at the same time. In the copy you receive, look at the address she's
sending from and see if it's the address she was using when posting worked
for her. She could have registered another address you don't know about, but
this is a good first step toward eliminating sending from the wrong address
as a cause.

Jim H


[excess quote trimmed by moderator]
Re: Group Member's Reply Bouncing

Jim Higgins
 

Received from Patty Fletcher at 7/9/2018 06:04 PM UTC:

Hello:
I do not know if this has already been covered and I missed it or no.
But.
I have a group member who is receiving messages but when she replies to the list the message bounces back to her.
So, what should I do that I've not done.
I don't have a copy of her error message.
If that helps let me know and I'll have her send one to me.
Thanks.

Patty L. Fletcher

Ask her to send you a copy of the bounce message she receives. That should be easy for her to do since for every message she sends to the group she gets one.

You could also ask her to send another message to the list and to CC: you on it at the same time. In the copy you receive, look at the address she's sending from and see if it's the address she was using when posting worked for her. She could have registered another address you don't know about, but this is a good first step toward eliminating sending from the wrong address as a cause.

Jim H
Re: Group Member's Reply Bouncing

 

Patty
?,


I have a group member who is receiving messages but when she replies to the list the message bounces back to her.

?Have a look in the group's Activity page, in the Message Activity tab. There you should see some entries containing the phrase attempted to send message - those would be instances where the message was bounced back to the member. The remainder of the text of the entry will tell you why.

One of the more common cases is Non-member [address] attempted to send...? That usually happens when a member is subscribed with one email address, but attempted to post using a different one.
?
I don¡¯t have a copy of her error message.

?It should be roughly the same as what you find in the activity log, but worded differently.
?
S?hal


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