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Have you checked the other accounts to see if they're set for Individual Messages?? Are you sending the message to the group address and not the +owner address?

Duane
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We have a list member who is trying to set up her transfer account with a password.? She had an @ameritech.net email address with Yahoo Groups, but she cannot get Groups.io to send the "send me a sign in link" email to her inbox.? Or, her Spam/Junk folder.? I even had her add the [email protected] email to her Contacts list in hopes that would resolve the issue.? Any suggestions?? Looks like this list member is going to have to join using another email address and lose her message history.
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Patty S.

Hi together,

I want to move our Google group to groups.io
Now I created a new group and added some of my several e-mail accounts to the group to test its reliability.
But whenever I send a mail to the group address, only the address which is owner of the group gets an e-mail notification - twice. I receive every post twice with the owner address, but none at all with all the others.

Can someone help me with this?

thanks
Daniel

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Michael,

I don?t know if I fully understand your request. But if you don?t mind I tell you how I handle this issue (as I understood it) for our group. I am the owner of a group dealing with mostly animal health matters. My moderators and I spend a whole lot of our free time helping pet-owners in very complex and specialized issues. We provide scientific information for them and help them interpret their pet?s medical findings and support them in a broad variety of questions.

From the very beginning (my yahoo group was founded in 2006) we didn?t let anyone in who didn?t give their personal data (which is full name, place, telephone and a very explicate statement about why they wanted to join our group). We did this in oder to make sure we weren?t flooded by people trying to sell pet food and other pet things or grab members? email addresses for other commercial reasons.

So in yahoo times I had a prepared questionnaire that went out to them and had to be sent back to me, where all this information was demanded before they could join. Prospective members also had and have to accept our guidelines by clicking a little box within that questionnaire. The questionnaire contains my email-address and must be sent back to me personally. As soon as I get it back, this person will be admitted in case everything is o.k..

And instead of saving this delicate private information somewhere inside the group?s archives, it stays with me and is saved on my personal server. Not only because Yahoo is known for selling personal data, but also for privacy policy reasons personal data shouldn?t be saved on such a platform as far as I am concerned. In all those 12 years of the group?s existence this has worked perfectly.

In my new group.io it works the same way. Here I use the same questionnaire and send it out via the "pending subscription" function. The real work was designing this questionnaire and reengineering it occasionally.

I hope this can be a little help to you.....

Victoria

On Tue, Jun 19, 2018 at 07:29 am, magicalkingdomgroups@... wrote:

Okay, I just searched the forum and found out really the files?in?IO are useless.

A blanket statement like that isn't fair to those of us that use the files section, nor to Mark who has spent a lot of time getting things to work well.? Just because they don't work as you expect or the way they did on YG! doesn't make them useless.

Duane
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On Jun 19, 2018, at 1:38 PM, Duane <txpigeon@...> wrote:

On Tue, Jun 19, 2018 at 09:19 am, Michael Pavan wrote:
Profile Photo:
I see a picture that I didn't select.
Did you add a photo when you joined groups.io?

Well maybe I did, and created the User Name too.
I joined and started a new group on May 5. This month I created 10 Groups.io and so far have transferred 7 of my 10 YahooGroups - my head is kind of spinning going back and forth between all of them, especially trying to get everything set up and organized how I want it, and notifying and explaining the transfer and differences to Moderators and Members.

This User Name thing, with the @ sign - is this a Twitter address or what? I don’t twit. How is it used and by whom? Where and how will I get any messages from someone using it?

By default, that one gets copied to any groups you join. You can see which one, if any, is being used on each group by going to your account (upper right, click your name, select Account), then going to the Identity page where you'll find them all shown. You can also edit them from that page.

Yes it’s the same for all my 11 Groups.io plus GMF and updates

If you change something for one group, it's not supposed to 'trickle down' any changes made to the site account for that item. There's a Profile Reset button at the bottom of each group page, too.

Good to know.

Thanks

Shal,

I also discourage use of Invite feature unless the qualifying
information is already known (as you suggest), but the Invite feature
could be more useful if it could be used to collect and/or verify
qualifying information.

I disagree. Membership upon acceptance is the very essence of an Invitation. It is what it means.

I might want to Invite you, but only know you as Shal with an email address. Yes Shal may not be a common name, but we still would want to put a full name with the email address.
Again, that’s why I discourage the use of the incomplete Invite process and do as you suggest next:

If you want to send the person an application to join the group you can send them an email message containing the +subscribe address, or a link to the home page with instructions to click the Request button at the bottom.

Yes, that’s what we do - it’s just more cumbersome than a more thoughtful, better featured Invite process should be.

It would be even better if qualifying information requests could
include fill-in fields that would automatically enter the information
in the appropriate place in the Member’s membership page.

On that we can almost agree. Though I don't know that the filled in fields belong on the Membership page itself (rather than the Notes page). See also:
/g/GroupManagersForum/message/9327

The problem with clicking on Notes from the Member’s membership page is the need to click on “Notes”, (enter your note), click “Update”, you have to hit ‘go back’ twice to get to the Member’s membership page, and ‘go back’ one more time to get to Admin: Members. If the 'viewable by Moderators only Notes' were part of the Member’s membership page in stead of a button, you would just have to click “Save” and you’re at Admin: Members - you put the information together where it belongs and eliminate one click and three ‘go backs’ per Note per member.

Yes, Groups.io is better than and more featured than YahooGroups, however there is definitely still room for improvement…

Michael

Michael,

I also discourage use of Invite feature unless the qualifying
information is already known (as you suggest), but the Invite feature
could be more useful if it could be used to collect and/or verify
qualifying information.

I disagree. Membership upon acceptance is the very essence of an Invitation. It is what it means.

If you want to send the person an application to join the group you can send them an email message containing the +subscribe address, or a link to the home page with instructions to click the Request button at the bottom.

It would be even better if qualifying information requests could
include fill-in fields that would automatically enter the information
in the appropriate place in the Member’s membership page.

On that we can almost agree. Though I don't know that the filled in fields belong on the Membership page itself (rather than the Notes page). See also:
/g/GroupManagersForum/message/9327

Shal


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Jim,

I have posted two (2) messages to the topic about GoDaddy
and neither one has shown up in any digest. Anybody have an
idea why that might have happened?

They show in my digests from the 13th and 14th.

I'm not certain why they wouldn't be in yours, given that you're sure you didn't Mute them.

Possibly the mention of GoDaddy caused your email service to divert those digests to your Spam/Junk folder? Also, if you've kept them, look to see if your digest numbers are consecutive or if you have a couple missing. I usually trash the digests soon after receiving them, but I still have the last 30 days' worth in my Trash folder, and none of mine are missing.

Shal


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Just a quick update for those whose Files didn’t make it with the first transfer: ?I submitted a 2nd transfer request and asked to have just the Files transferred for both my groups. The transfer happened very quickly, and happy to report both groups’ Files were successfully transferred. Happy camper.?
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Patty S.

On Jun 19, 2018, at 4:27 PM, Bruce Bowman <bruce.bowman@...> wrote:

On Tue, Jun 19, 2018 at 12:38 pm, Michael Pavan wrote:
The problem with the “Invite” process is that it bypasses any Pending Member Message, which seems to be the only way to put the demand for “First and Last Name” or other qualifying information into the joining process.

One can include a custom message in an “Invite”, but the prospective member is instantly subscribed when they accept, without having to answer the question(s) that may be in such a ‘custom message’.
The logic behind this is as follows...

If someone asks to join your group, you know nothing about them, only that they want to join, and perhaps their email address. At that point you can use the "Pending Subscription" message to ask them questions, or whatever you think you need to validate them.

If you're sending an invitation, presumably you already have this information in hand. Otherwise, you wouldn't be inviting them.

Not necessarily:

You might only have the email address and forgotten or didn’t know their full name, or a member recommended that “what's his name” with that email address would be a good member or would like to join.

Also I found over 18 years of ownership of up to 10 email Lists and not making sure to get and record full names when people joined, that over time I couldn’t remember which email address belonged to which person.

What about when or if I’m ready to give Ownership over to someone else?

If/when an email account gets hacked and if I know who it belongs to, I might be able to contact them by different means.

Sometimes members say "I never see any messages", and I know I’ve approved 3 or 4 subscriptions for them, but neither they or I remember which address(es) are theirs - that might be hard to believe, but

I have 10 active email addresses that I receive all through Apple’s Mail applications, I know what all of them are now, but I don’t remember what the inactive ones are, plus as I get older there are many things that are harder and harder to remember.

I’ve had children or spouses of deceased members request that I stop messages that continue and upset the remaining spouse - the spouse doesn’t know how to communicate digitally and/or the child doesn't live close enough to ascertain what the deceased's email address is.

That said, a "new subscriber" questionnaire is often-requested feature, and has been on the "to do" list for a long time. The proper place for such requests is in the beta group; there is an ongoing thread to this effect at .

A mandatory "new subscriber” questionnaire would be excellent. I current caution Moderator from approving subscription requests before the qualifying information is given in response to the Pending Member messages. I also discourage use of Invite feature unless the qualifying information is already known (as you suggest), but the Invite feature could be more useful if it could be used to collect and/or verify qualifying information.

It would be even better if qualifying information requests could include fill-in fields that would automatically enter the information in the appropriate place in the Member’s membership page.

No one in groups.io management monitors this forum...we are just a bunch of group owners trying to help each other.

I understand.

Thanks,
Michael

Hope this helps,
Bruce

Matty,

Messages and New Topics go together.? The Messages link at left shows all the messages that have been posted.? At Toby mentioned, there are options for how the messages are displayed.? The New Topic button is for when you want to post a message not connected to an ongoing topic.? You aren't replying, you are starting a new topic!

Chat is similar to instant messaging.? It is for typing back and forth as a group or one on one, depending on how many are in the chat room.

Carol B.

On Jun 19, 2018, at 4:36 PM, Duane <txpigeon@...> wrote:

On Tue, Jun 19, 2018 at 12:38 pm, Michael Pavan wrote:
2) Since Display Name can be altered by the Member, add an Owner and Moderators only viewable and changeable “Real Name” or “Member’s List Name" in Admin: Members - if necessary as 'Member can view only’ in their “Profile” or is it “Group Profile”
Any information you want to keep separately about a member can be kept in the Notes for them on their membership page.

OK, I didn’t notice Notes before - that works, but it’s a lot of awkward clicking about.

It would be much better if it was a field in the Member’s membership page that was only viewable or shown to Moderators ‘allowed to access the member list'.

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If Oath think that would enable them to ignore the requirements of GDPR they
are sadly mistaken. I have no doubt that any EU court would dismiss such a
pledge as legally null and void.

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On Tue, Jun 19, 2018 at 01:31 pm, Ullman Garrett wrote:

I have seen similar Behavior using Chrome browser on my smartphone. If I login on the smartphone and then "request desktop View", I have to login again.

Not sure this is applicable to the problem.

Anything that causes browser cookies to be lost will require you to log in again.

Regards,
Bruce?
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