Looks like that might have been the problem.? Thank you Duane.

I am not finding when it got changed but it was definitely flagged as an announcement group under Span control:
"Announcement Group

Only moderators are allowed to post."
The Announcement Group box was checked.? That has since been corrected.

I was sure that users had been able to post in the past but maybe I was mistaken and it was set up this way and never changed.? At any rate,? that has been corrected.

Thank you.

Jim

Is there a way to print a database?? On our group we swap greeting cards so it is nice to be able to print the database that contains the members names and addresses.? I have not been able to find a way to do this other than using the screen shot and printing it that way, but as the list gets bigger than the one page shown that will be more difficult to do.
THANKS for all you do keeping us going.
Lyn

Hi Jim, what is going on here, it is apparently your group is set up to where only the owner/moderators can post to the group. So one of two things can be done here. You can give him storr to where he can be moderator cheater group, or you can change the group from announcements only to anybody can post I believe is what it's called. See admin/group settings to look at your settings.

Go to the group Settings page and scroll down to the Spam Control section.? The second box will be checked if it's an Announcement Group.? Since you say it started suddenly, check the Activity Log to see when the group settings were last changed, and by whom.

Duane
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As a follow up I had one of the users that had a rejected message send the message directly to the group with [email protected] (using the actual group name of course) but it again bounced with the message:

groups.io gave this error:
Remote server returned an error -> 500 This is an announcement group and you do not have permission to post to it.

Again,? the group is not a notification group.? Can anyone tell me why this suddenly started happening?? I am not seeing other groups have this problem so I assume it is something with the particular group but I see nothing in any of the admin settings that would cause this and especially for it to suddenly start.

Thank you.

Jim

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Today we have a situation where users are replying to a regular forum message sent to the group via email client but instead the reply gets rejected.? When looking at the user activity it shows the message went to a notification group which they do not have permission to post.? The message they were replying to was not a notification.? How would their replies go to a notification group.? Why would this just suddenly start happening and how do I fix it?? I see no option to even redirect the message to the right place even though it should never have gone to a notification group in the first place (at least as near as I could find).? The list is a low volume list but so far all responses to that list by non owner/moderators have been rejected as going to the notification list.

Thank you.
Jim

On Fri, Jun 15, 2018 at 07:43 am, Patty Sliney wrote:

So, what I still need answer for are these 2 questions:

1.? How does a newly transferred person finish creating their Groups.IO account?? I.e., they are asking, "How do I sign into the list?"? The transfer agent has created an ID for them, but how do they go about creating the password?

Patty; as an aside I can assure you that dealing with a load of men who are also at the upper end of the age spectrum is almost as tricky sometimes...

Michael Pavan came pretty close to answering this question, but I'll try to describe a slightly simpler way for you to pass on to your members.

1. Open Browser. (Bit obvious but better to be certain!) and enter /. Once opened that will give them a page with a picture of elephants as a background.
   
   
2. Near the top right of the page there is a Tab for Log In: this will take them to /login.
   

   ?

3. Enter their email address; this must be the one that was previously used with the Yahoo Group.
4. Follow the instructions from Michael's Point 4 onwards.

A lot of "future time" will be saved if, once everything is up and running, your members provide themselves with a shortcut to / page; the means of doing this is browser - dependent. In addition to making a record of their passwords (as Michael suggested) it is also very much worth using their browsers to store it so that the information doesn't have to be entered by hand each time they want to access groups.io.

Now I don't want to worry you but you may have problems ahead if your members are using Yahoo email addresses, although the problem of members being automatically ejected because of spam reports is not limited to Yahoo. Can I suggest you look at the GMF wiki section about this so that you will have some background knowledge of the complications. The relevant page is here: Removed for Marking Messages as spam. There is nothing "copyright" about this page so feel free to copy and paste it into your own Group wiki, and be sure to recommend to your members that they read it.

Chris

Yes Duane, that’s what happens for me (a co-owner in Yvette’s group). I can only approve from iPad and get the same picture with no controls as you do.

Nancy

Cacky, sorry you missed my poor attempt at humor.? I am in that same category (= old women).? I, too, am a coder, but an old coder.? In fact, my code codes your new codes (Fortran, Basic).? I'm a little younger than you, but my true frustration lies with some (many?) of my list members who don't bother to learn like you did, and ask me questions like, "how do I log in?"? Wouldn't hurt a few of those ladies to use their mouse and click around a wee bit.? A lot of "hand holding" with my list members :-)
--
Patty S.

More information on bounce handling than you'd probably ever want to know can be found at?/static/help#bouncing

Regards,
Bruce
--
The system Help is your friend.??/static/help

Ladies, I'm sorry again, you missed my attempt at poor humor.? Let me give you a bit of background on my list population:? My lists are sewing/machine embroidery/quilting.? The median age in this hobby/industry is in the mid-late 60's.? I am in that category myself.? I have taught embroidery software classes for decades.? I build databases, I used to code, i have built my own computers.? So, I have a pretty extensive background in tech and computers.? My list members, however, are mostly not tech savvy.? We in our industry tend to joke about it because it is a pervasive issue.? When I was teaching embroidery software classes, I would always have a few class members who would bring their husbands with them, so they could get help turning on their laptops, navigating, etc.? Made for some very difficult and slow classes.? I actually started also teaching "Basic Computer Navigation" and "Basic Web Navigation" classes, just so I could get some of these ladies up to speed enough, to be able to even take a basic class on embroidery software.? So, we have a history within my list population.? So, your experience with your list members may differ a bit from mine.? Are their sharp, techie women on my list?? Yup, lots.? Are they some list members who are still struggling with signing onto their computers, or onto our list?? Plenty.? And it is the latter category I am trying to draft my directions for.? Which compounds my issues with the transfer, since a lot of these ladies, despite multiple warning posts by me on the Yahoo Groups (Michael P, I sent a message several times, that was set up pretty much like your example) still are trying to sign up, even though they were transferred.? Even after putting in all caps, YOU DO NOT NEED TO DO ANYTHING - YOU WILL AUTOMATICALLY BE A LIST MEMBER WITH YOUR YAHOO GROUPS ACCOUNT EMAIL.? And also all in caps:? PLEASE DO NOT SUBMIT A NEW MEMBERSHIP REQUEST OR YOU'LL HAVE TWO ACCOUNTS.? As well as a very clear explanation about what email address the transfer agent uses to transfer, and it might be an old email address you're not using, so CHECK YOUR YAHOO GROUPS ACCOUNT TO SEE.? Part of the problem lies in the fact that some of these ladies perhaps cannot figure out how to check their Yahoo Account.? Or, they haven't signed into Yahoo for so long, they've been inactivated and locked out of their group, and cannot check.?

The solution, based on above posts that makes the most sense is to have those list members merge their accounts if we've accidentally approved a duplicate membership request.

So, what I still need answer for are these 2 questions:

1.? How does a newly transferred person finish creating their Groups.IO account?? I.e., they are asking, "How do I sign into the list?"? The transfer agent has created an ID for them, but how do they go about creating the password?? I could do what Gerald suggests, but not sure I have the time to do that.? Was hoping someone actually knew what a brand-new person would see, and could provide those steps.? So, if a brand new transferred person goes to the list web site (because that's the link included in the transfer agent notification email), would they click on the "Log In" icon in the top right corner of the screen?? Enter their ID (their email address), and then what?? Are they prompted to create a password?? Or, do they really have to click on "forgot password" to create a password?? These instructions really should be included in the transfer agent notification email (the one all transferred list members get, Subject Line:? You've Been Added to [email protected]").? I am having many list members ask this question, and I am not sure exactly how to direct them.

2.? When we discover a membership request is a duplicate request - the list member was transferred with a different (older) email, if we decline the the request, how should we direct those folks?? Currently, I'm giving them their Groups.IO ID (that old email address), and telling them to sign in with it, create their password (and can't tell them how to do that - need that piece), then click on the Subscription pencil icon, and change their email address to the new one they want to use.? I am then telling them that groups.io will tell them that ID already exists, and (this is a guess), Groups.IO will prompt them about merging the two accounts.? Say yes, follow the instructions, and when asked which ID they want to use as their final ID, to select the OLD email address, so their message history stays in tact on the list.? Much of this is guesswork, I am assuming this is how Mark would have written the code.? Anyone know if this is correct?? I really need some correct instructions.? If no one knows, I'm going to have to try to test this myself, by creating a fake account, a 2nd fake account, and a fake group.? A lot of work that I may not have time to do, hoping someone knows.


--
Patty S.

You can see the discussion of the MS services problem at

Duane
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Duane,

Thank you for the help. I use Outlook; not sure what the other member uses. I looked at the Email Delivery History for both of us, as you suggested, and there have been a couple of dozen bounced messages in the last month or so.

I will share your answer with the other member.

Regards,
Paula

Duane,

Thank you for the help. I use Outlook, and will share your answer with the other member.

Regards,
Paula

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Most of the people on my group are over 50.?? And while they may not be crack programmers, they certainly know how to use a computer (and a smartphone) and had no trouble at all with our transfer.??? I'm an old woman myself, (75 next month) thank you, and I'm a group owner and know how to get around 21st-century devices as well or better than many thirty-year-olds.
Katherine Wolfthal

Katherine S. Wolfthal
Weston, MA
---------------------
The fact that jellyfish have survived
for 650 million years
despite not having brains
gives hope to many people. 

I tried testing using Yvette's instructions.? When I clicked on the photo, it just opened the picture with no controls available.? I wonder if it's a function of the browser used or some other distinction.? I'm using an older version of Firefox (42).

Duane
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Sometimes an email server will bounce messages for reasons that only it understands. ;>)? You may be able to find a bit more information by looking at the email delivery history for you and the other member.? Recently there were problems with Hotmail/Outlook/MSN/etc not allowing delivery from this site.? There's nothing I can think of that you could do that would always prevent it from happening.? It's usually related to some setting or problem with a specific email service that occurs now and then.

Duane
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Yvette, I just tested it using your instructions. Yes, I see what you mean. I was able to add text to the photo plus add sizing info (including constrain). But it doesn't show up on the site.
Looks like a leftover, an artifact. Perhaps a reminder to Mark?

Frances

I - along with another member in my group - received the following message from Groups.io:

Hello,

Recently, emails sent to you have bounced back to us. This can be for many reasons, including:

- We have an incorrect email address for you.
- Your account was or is full.
- Other temporary delivery issues.

We have suspended email delivery to you. This means you will no longer receive messages from the groups you are subscribed to, including:

My email address is correct, and my account was not full. I don't know what other 'temporary delivery issues' might be. I responded to the bounced message link and my account is fine.

What should I tell my member??Is there anything else I can do to keep this from happening again?

Thank you,
Paula Parker

?

Thanks Frances, I knew that but what I need to know is why there is a way to add a description to an emailed photo when I am approving a post but the description doesn't show up anywhere.? What is the point if we can't see it?? ?I was hoping it was a way to add a name to the photo but it isn't.?

For those who haven't tried it, you can add a description to an emailed photo by clicking on Edit when approving a post.? Click on the picture and then click on the three lines to the right that show up.? A box then pops up that lets you add a description before you approve the post.? However, from what I cant see, this doesn't show up anywhere.
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Yvette in Ontario