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Re: A tale of the wiki and deleting a subgroup

J_Olivia Catlady
 

Jeff,

I think you should post this in beta.

BTW, long ago, even before hearing about these issues, I decided never to use subgroups (or at least, not until they were more robust) because of other problems. I don't even remember what they were. My conclusion was that they weren't usable yet, at least for us.

J

On Wed, Sep 7, 2016 at 8:54 PM, Jeff Powell <jrpstonecarver@...> wrote:

Hi All,

Today I have a cautionary tale. As some of you might recall, I looked into subgroups as part of our coming migration, hoping to solve some issues with hot topics and other things in our neighborhood group. Alas they aren't in a state where they help with that for us, because we can't move messages (and threads) between groups easily and keep replies from showing up in the wrong place. So, unless that changes, subgroups are a no go for us.

Then I discussed an issue about deleting a subgroup, where Mark told me that deleting a subgroup does not free up the subgroup name for reuse unless you specifically ask for them to free it for you. OK. Such is life.

Then we decided to delete the subgroup I'd created as a test. It was confusing our beta testers about what address to send to, among other things.

It turns out that subgroup deletion has impacts, let me tell you.

I'd created a bunch of pages in the wiki - our group FAQ - and crosslinked them in quite a few places. Imagine my surprise when all those links broke.

Looking at them, I discovered that the URLs in use for the links were all invalid because they'd been created while the subgroup existed, but now that it didn't exist anymore the URLs I needed are different. Example:

  • ?- a URL created when the subgroup existed. (This doesn't work anymore.)
  • /g/95033talk/wiki/95033talk-FAQ?- the corrected URL needed after the subgroup was deleted (or before any subgroups are created).

    I suggest everyone think LONG and HARD about creating any subgroups if you have links anywhere in your system - in messages or the wiki, at least - because if you do, your first subgroup will break all those links. And if you delete all the subgroups you create, you'll have to fix all those links again. I learned this the hard way. Only about 20 links to fix in my case, that I know of, so far. YMMV.

    I suggest to the developers that there is something wrong with the existing subgroup scheme in this regard. No one should expect the links in their wiki pages to break if they create their first subgroup, or delete their last one. Similarly with links between messages in the message archive. There has to be a better way for subgroups to work.

    And while I am on this rant - sorry! - this wiki is very limiting. No images? Real URLs for internal links rather than the much simpler page name schemes used by most wikis? Without wanting to make even more work for myself, is there anything that can be done about that?

    --jeffp



    Re: question about deleting a subgroup

    Jeff Powell
     

    On Wed, Sep 7, 2016 at 01:21 am, Shal Farley wrote:
    jeffp,

    Lena wrote:

    Can you rename the subgroup before deleting it?
    That's a good point, and I should have thought of it. In Yahoo Groups (and no doubt Groups.io) renaming a group does not reserve the old name.

    If the same holds true for Groups.io subgroups then you could rename the subgroup to something arbitrary before deleting it. That way you can pick any arbitrary name to make non-reusable, leaving the desired name free for reuse.

    Shal

    That is a good point, but it's too late in our case. We deleted the group already, with a series of consequences that we didn't anticipate (and which I have documented in another post here on GMF, soon to be approved, I hope). Those consequences have completely convinced me that the use of subgroups - at least as currently implemented - will not work for us, and thus the renaming issue isn't one I have to worry about, even though we should have thought of it.

    That said, I'd need to look to see if there is even a way to rename a subgroup. Honestly not sure of that. ? :)

    --jeffp




    A tale of the wiki and deleting a subgroup

    Jeff Powell
     

    Hi All,

    Today I have a cautionary tale. As some of you might recall, I looked into subgroups as part of our coming migration, hoping to solve some issues with hot topics and other things in our neighborhood group. Alas they aren't in a state where they help with that for us, because we can't move messages (and threads) between groups easily and keep replies from showing up in the wrong place. So, unless that changes, subgroups are a no go for us.

    Then I discussed an issue about deleting a subgroup, where Mark told me that deleting a subgroup does not free up the subgroup name for reuse unless you specifically ask for them to free it for you. OK. Such is life.

    Then we decided to delete the subgroup I'd created as a test. It was confusing our beta testers about what address to send to, among other things.

    It turns out that subgroup deletion has impacts, let me tell you.

    I'd created a bunch of pages in the wiki - our group FAQ - and crosslinked them in quite a few places. Imagine my surprise when all those links broke.

    Looking at them, I discovered that the URLs in use for the links were all invalid because they'd been created while the subgroup existed, but now that it didn't exist anymore the URLs I needed are different. Example:

    • ?- a URL created when the subgroup existed. (This doesn't work anymore.)
    • /g/95033talk/wiki/95033talk-FAQ?- the corrected URL needed after the subgroup was deleted (or before any subgroups are created).

      I suggest everyone think LONG and HARD about creating any subgroups if you have links anywhere in your system - in messages or the wiki, at least - because if you do, your first subgroup will break all those links. And if you delete all the subgroups you create, you'll have to fix all those links again. I learned this the hard way. Only about 20 links to fix in my case, that I know of, so far. YMMV.

      I suggest to the developers that there is something wrong with the existing subgroup scheme in this regard. No one should expect the links in their wiki pages to break if they create their first subgroup, or delete their last one. Similarly with links between messages in the message archive. There has to be a better way for subgroups to work.

      And while I am on this rant - sorry! - this wiki is very limiting. No images? Real URLs for internal links rather than the much simpler page name schemes used by most wikis? Without wanting to make even more work for myself, is there anything that can be done about that?

      --jeffp


      Re: Transferring Wiki

       

      Sharon,

      One of my organizations has a wiki on Google Sites. Is it possible to
      transfer a wiki?
      It is certainly possible to copy/paste content from one wiki page to another. But there could be formatting issues that you'll need to clean up if the receiving wiki has very different capabilities than the original.

      It has been mentioned that copy/paste from PDF documents into a Groups.io wiki can cause relatively severe problems with the resulting page. But wiki's are basically HTML inside, so I would expect them to be more compatible with each other than any wiki would be with something like PDF or DOC (completely different kinds of page description languages).

      I haven't heard any mention of Mark building a tool to do something like that automatically.

      Shal


      Re: Transferring Two Groups into One Group

       

      Sharon,

      Can two Yahoo groups be transferred and combined into one Groups.io?
      I would think so. For the member lists I'm pretty sure that would be easy for Mark to handle. The Messages archives might be a bit trickier, but as I understand it the copy utility he built would simply add each group's messages to the messages already present.

      Shal


      Re: Wiki

       

      Sharon,

      Are there any directions for using the Wiki?
      Not really. Editing a wiki page is much like composing/editing a message: pretty much the same tools.

      There's this, but there likely should be more.
      /g/GroupManagersForum/wiki/How-to-put-a-Table-of-Contents-on-a-Wiki-page

      See also:
      /g/GroupManagersForum/message/587

      And does it count in the files storage limitation?
      Good question. I've not looked into that. Fortunately Wiki pages are mostly text and wouldn't take much storage.

      Shal


      Re: Photos and other images in email, some background

       

      Lena,

      data: doesn't consume storage where the 1 GB free limit is.
      Interesting point. I wonder if that gives Mark a motive to detect the use of data: and treat it as if it had been cid:, at least for the purpose of storage.

      The user's subscription control for max attachment size is about the metering or other download restrictions some users may face, particularly on mobile devices. And for that purpose I think it would be more useful if Mark did detect data: and apply the same restrictions.

      Shal


      Re: question about deleting a subgroup

       

      jeffp,

      Lena wrote:

      Can you rename the subgroup before deleting it?
      That's a good point, and I should have thought of it. In Yahoo Groups (and no doubt Groups.io) renaming a group does not reserve the old name.

      If the same holds true for Groups.io subgroups then you could rename the subgroup to something arbitrary before deleting it. That way you can pick any arbitrary name to make non-reusable, leaving the desired name free for reuse.

      Shal


      Transferring Wiki

       

      One of my organizations has a wiki on Google Sites. Is it possible to transfer a wiki?

      Sharon
      ----
      Sharon Villines, Historic Takoma Park
      In Washington DC, Where all roads lead to Casablanca


      Transferring Two Groups into One Group

       

      Can two Yahoo groups be transferred and combined into one Groups.io?

      One of my groups had one email address for 2 years and then changed. Both lists have to be searched to find historically important information on policies, etc.

      Sharon
      ----
      Sharon Villines, Historic Takoma Park
      In Washington DC, Where all roads lead to Casablanca


      Wiki

       

      Are there any directions for using the Wiki?

      And does it count in the files storage limitation?

      Sharon
      ----
      Sharon Villines, Historic Takoma Park
      In Washington DC, Where all roads lead to Casablanca


      Re: Posting a photo

       

      On Sun, Sep 4, 2016 at 02:46 pm, Shal Farley wrote:
      I'm also curious about the image showing in full-feature digest messages. Is it shown at full size, inline in the message as sent, or is it shown as a thumbnail that one can open?

      ?It is shown full size. ?

      Here is one of the facebook integration photos that came in daily digest. Sorry but I can't find any of the test photos I did. Integration may be different as it appears a normal size on line but when posted to groups.io even in messages it is massive:

      You can see that even with my large laptop the whole picture needed scrolling to see. ?Made members using cell phones to view the messages loose their minds.?

      Don't worry, we got it fixed by resizing the photos before they got uploaded to Facebook. Now they appear like this in the daily digest:


      Yes it would be helpful if you set up a test, that way we'd all know what to expect when photos are added either remotely or inline.?

      I get this forum via Fully Featured Daily Digest and would be happy to report (do you want screen shots?) what I see. ?All I know for sure is that pictures (not from photo albums) from websites remotely posted (copied from webiste and pasted into message) do show up in daily digest. ?How they appear in other message options, (we don't allow attachments/photos in messages) is hit and miss as I was testing various things, with so many other things on the go. ?


      As a test, here is an inline photo that is pretty large. I did no resizing. ?


      --
      -LeeAnne

      ?Archivist


      Re: Photos and other images in email, some background

       

      On Sun, Sep 4, 2016 at 10:30 pm, Shal Farley wrote:

      data: This scheme is newer, and tells the user interface that the image
      file is encoded right here in the message body (within the <img> tag),
      not in a separate file.
      One could argue that the Max Attachment Size setting shouldn't affect this
      scheme, because the data: scheme is technically not an attachment. But the
      counter argument is that ignoring the data: scheme defeats the purpose of the
      attachment limit: to reduce the data consumed by the message.
      data: doesn't consume storage where the 1 GB free limit is.


      Re: question about deleting a subgroup

       

      On Mon, Sep 5, 2016 at 05:22 pm, Jeff Powell wrote:

      having that subgroup
      around - but locked down - is going to cause confusion for our members.
      Can you rename the subgroup before deleting it?


      Re: question about deleting a subgroup

      Jeff Powell
       

      On Mon, Sep 5, 2016 at 11:28 am, Shal Farley wrote:
      jeffp,

      Mark answered my submission to [email protected]. His answer was very
      concise:

      We don't currently recycle group names except when asked. If you run
      into this, you can email us and we're recycle a given name for you.
      That's not at all the answer I would have expected. Or rather, I would have expected that answer for the primary group names, but not the names of subgroups.

      However I just verified it in my test group.

      I don't see a reason for this restriction on subgroup names. I think it must be just an artifact of the subgroup implementation being largely the same as primary group implementation.

      Shal

      I agree that it is a bit of a surprise. And as I work with the group we're planning on transferring soon, I keep thinking that having that subgroup around - but locked down - is going to cause confusion for our members. I need to talk with the other moderators about it, but we may delete it and then ask Mark to make the name available to us again in the future.

      It seems that - at least in most cases - subgroups would be created only by owners or moderators, not regular users. In such a case, the deletion of a subgroup should be a relatively rare thing, and not something done lightly. Making the names available again in that case seems rational, but maybe it's a challenge in the system as it is implemented.

      In any case, we'll get by. It's just not a place where this system follows the principle of least surprise.


      Re: question about deleting a subgroup

       

      jeffp,

      Mark answered my submission to [email protected]. His answer was very
      concise:

      We don't currently recycle group names except when asked. If you run
      into this, you can email us and we're recycle a given name for you.
      That's not at all the answer I would have expected. Or rather, I would have expected that answer for the primary group names, but not the names of subgroups.

      However I just verified it in my test group.

      I don't see a reason for this restriction on subgroup names. I think it must be just an artifact of the subgroup implementation being largely the same as primary group implementation.

      Shal


      Re: searching for hashtags

       

      On Sun, Sep 4, 2016 at 06:07 pm, J_catlady wrote:


      Before I make any suggestion/comment about this on beta or report a bug, I
      want to make sure I'm not missing something: shouldn't clicking on a hashtag
      on the home page take you to the messages with that hashtag, instead of just
      to the messages list??
      I already reported this to support.


      Re: Photos and other images in email, some background

       

      LeeAnne,

      I wrote:

      Plain Text messages

      A plain text message cannot have an image (or any other formatting)
      contained within the message body. It can however carry attached files,
      and files containing photos or other images can be carried that way.
      A factor that can affect delivery of attached image files: if a member has set a Max Attachment Size in the Advanced Preferences section of his/her group Subscription, and the image file exceeds the limit, then the attached file is removed from the message sent to that member, and a link to the site placed at the bottom of the message instead.

      HTML (formatted) messages
      ...
      cid: (content ID). ... It tells the receiving email user interface that
      the image is contained in an attached file within this email message,
      and the ID tells it which attached file is used for this <img> tag.
      The member's Max Attachments Size affects this scheme as well, removing the image attachment and instead placing a link to its file on the group's site at the bottom of the message.

      data: This scheme is newer, and tells the user interface that the image
      file is encoded right here in the message body (within the <img> tag),
      not in a separate file.
      I'm not sure if that limit is applied to this scheme. I'd test it if I knew of a way to generate test messages that use this scheme, but the user interfaces I've tried (Gmail's web interface, Thunderbird, and Eudora) only generate the cid: scheme. Or if they can generate the data: scheme, I've not figured out how.

      One could argue that the Max Attachment Size setting shouldn't affect this scheme, because the data: scheme is technically not an attachment. But the counter argument is that ignoring the data: scheme defeats the purpose of the attachment limit: to reduce the data consumed by the message.

      http: (Hyper Text Transfer Protocol). This scheme tells the receiving
      mail interface to fetch the image file from a server on the internet.
      This one should not be affected: the data representing the image is not in the message.

      Shal


      Re: searching for hashtags

      J_catlady
       

      On Sun, Sep 4, 2016 at 06:25 pm, Duane wrote:
      Besides the home page, it also behaves the same on the Topics view and Messages view.

      Yes, right, I see that now. I'll add a p.s. to my bug report and cc you.

      J?


      Re: searching for hashtags

      J_Olivia Catlady
       

      I can't parse your sentence but I will report at least the bug I mentioned.

      Sent from my iPhone

      On Sep 4, 2016, at 6:23 PM, Duane <txpigeon@...> wrote:

      I would expect it to do the search like it does on the Hashtag page wherever it is clicked on. Besides the home page, it also behaves the same on the Topics view and Messages view. It looks like the (bad) links use the "topics?q=#hashtag" argument instead of "search?q=#hashtag" like it does on the Hashtag page.

      Duane