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I am receiving two copies of any message I send to some Groups.io lists—not GMF or Beta. I am the owner of all of them but not all of them send 2 copies. I can’t find any differences in the settings.

Clues?

Sharon
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Sharon Villines
[email protected]

Go to Admin -> Members -> select Bouncing from the drop down list [Button that says Members with little triangle next to it].
Click on the member to view that member's info
Click on Email Delivery History button to view all the bounce messages.? The error message will give you more info to research further.
Toby

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What has helped me is to check their Delivery History. Go to Admin, Members, Bouncing (that just makes it easier to find the list of bouncers); then under each individual click "Email Delivery History" at the top. You may (or may not) be able to garner more information from those entries.

Barb

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Cassie my group uses incredimail. You have to make sure you have the setting for HTML. Also do not put a size for the image. Once I did that the stationary comes out not broken any more. ? Anita

Is there any way of automatically adding a hashtag to the post generated when a member uploads a new file? I've had a look around but haven't found anything.

Chris

Marie; further to my earlier post what seems more likely is that "someone" checked the Replies by Mods Only box which is part of the "Poll" hashtag. Go to your hashtags page, and click "Edit" on your Poll hashtag and then look right down at the bottom of the page that appears.

Chris

On Tue, Apr 17, 2018 at 02:57 am, Duane wrote:

As long as you don't use the setting that only moderators can create hashtags, it would be created via email by including it in the subject line of the email.? Just tested and it worked fine.

Duane; thanks for that. Well worth knowing; the difficulty is getting members to actually read any instructions! (You may detect bitter experience here...)

Chris

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On Tue, Apr 17, 2018 at 02:32 am, Chris Jones wrote:

If your hashtags are for members' use (and not just moderators) then if they use email access either mainly or exclusively then they will have no way of adding them

As long as you don't use the setting that only moderators can create hashtags, it would be created via email by including it in the subject line of the email.? Just tested and it worked fine.

Duane
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On Tue, Apr 17, 2018 at 12:46 am, Marv Waschke wrote:

What do other practical moderators think?

This risks getting me burnt at the stake for heresy but here goes...

I find myself wondering just how useful hashtags actually are. On the Group I moderate* (no subgroups BTW) we have a few "Moderators Only" hashtags, but providing some for members to use is under consideration.

As a preparatory move I set up a poll yesterday to try to establish exactly how our members use our Group, and perhaps by extension how they use Groups.io. Now it's far too soon to conclude what the final result will be but the very early indication is that the majority of members** only use the web UI occasionally or less, right down to "never" because they rely solely on emails.

Look at a web UI with hastags; their presence is unmissable because they can be quite eye - grabbing; OTOH anyone using an email UI will find a (small) #hashtag in the subject line of the email, but only if they either look for it or spot it by chance - the body of the email may give no clue that the subject of the email is hashtagged.

I will go as far as to suggest that unless you actually know how your members are accessing Groups.io, worrying about the use of hashtags and subgroups inheriting those from a main group by default (or not) may be pointless. If your hashtags are for members' use (and not just moderators) then if they use email access either mainly or exclusively then they will have no way of adding them; they would have to log in and use the web UI and for reasons I do not understand there is evidence that (our) members just don't do that.

FWIW I find that rather annoying...

* 2900 members
** 78% at the time of writing - 0820 GMT, but on an annoying low turn - out.

Regards,

Chris.

I had assumed, perhaps naively, that the hashtags for a parent group would be inherited by the parent's subgroups. Apparently not. This does not make sense to me, but I have a mental model of subgroups based on years of programming C++ subclasses.
I'm left wondering if anyone else thinks a subgroup should inherit the hashtags of its parent. Theoretically, I say yes, but that's not necessarily practical.
What do other practical moderators think?
Best, Marv Waschke

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Michael,

I joined our little group using my burning man name. However, I cannot post to the list from that name, ...

I'm a little confused by your description. You ought to be able to post from the email address which is subscribed to the group.

... because when I'm logged in to my gmail account mbergen but change
the "from" line in Gmail, the header says "mbergen is sending as
othername."

That shouldn't matter, I think, if Gmail is putting your burning man name in as the From that's what should match your group subscription and allow you to post.

and group.io will only allow me to post from my mbergen account.

And that's where I get confused. If you joined under your burning man name Groups.io shouldn't accept mbergen. Well, part of the answer may be the fact that you're posting in this group with that name. Are you sure you didn't join the little group with the mbergan address and not the burning man name?

Anyway, here's how it works:

When you join a Groups.io group you subscribe with a particular email address, and that is the address where group messages are sent. You can also post from that address (subject to the rules of the group, of course).

You can have a second address to post from by entering it as an Email Alias. That's found on the Login page of your Groups.io account. But this alias address is "post only" - group messages are never sent there.

A second option, if you wish to receive group messages at both addresses, is to have a second account and second subscription under that second address.

Shal


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This needs to be reported to [email protected] . Mark is the one to straighten this out.

I'm going to take a guess that this transfer may have been started before the "Start New Transfer" button on the Yahoo Transfer page was instituted. Part of the reason for using the new form was to try to keep those things straight where Y! groups were transferring to groups.io but the group name had already been taken by someone else. But the form provides a double check on source and destination for other transfers as well.

Seeing some of the twists and oddities he's dealing with, I completely agree that Mark needs a little vacation. And somehow he manages all this with outward patience and calm. He's a far greater man than I am...

Dano