¿ªÔÆÌåÓý

Date

Re: Posting as Owner / Moderator

 

I am far from certain that we (in this case meaning the Owner & Moderators of a group for which I am one of the latter) actually want to post as Owner anonymously because we always sign them anyway, often with 3 names. (Members who forget to "sign" their posts often find a "please sign your posts" added to their message before it is released. Persistent offenders have their posts rejected until they comply.)

Obviously there are no hard and fast rules about when to post as Owner but my own interpretation is to distinguish the message as relating to the operation or management of the group as distinct from normal traffic.

I would prefer my name to be replaced by Owner / Moderator or something like that so that the members can see the distinction more easily. I would still sign the message either with my own name or all 3 as mentioned above, but of course my view is only one amongst many on this forum.

Any further suggestions? The ability to Reply as an Owner seems to be agreed amongst those who have commented, but if this discussion is to be converted into a #Suggestion on betagroups then there is going to have to be something that looks like a consensus first.

Regards,

Chris


Re: Questions on SubGroups

 

On Wed, Mar 21, 2018 at 01:31 pm, Beth Weld wrote:
6. I have created a test group with subgroups.? I have added several members to the group and subgroup and tried to send messages - both through "new topic" and email.? The members aren't getting the emails - just the owner. Any ideas what I haven't set up correctly (e.g. stupid mistakes to look for)
Sorry, I should have read further - Help also says:
Subgroups
Groups.io supports subgroups. A subgroup is a group within another group. When viewing your group on the website, you can create a subgroup by clicking the 'Subgroup' tab on the left side. The email address of a subgroup is of the form [email protected].
?
Subgroups have all the functionality of normal groups, with the exceptions that to be a member of a subgroup, you must be a member of the parent group, and you cannot invite people to join subgroups.
?
Once a person is a member of the parent group, they can subscribe directly to the subgroup if it's permitted, they can be added directly to the subgroup, or they can ask to join the subgroup if it is restricted.

Frances


Re: Questions on SubGroups

 

Hi Beth,

Re: #6 - Help says:
How Can I Invite People To Join My Group?
Groups.io provides an invite system, where you can submit the email addresses of your members. We will send an email invitation to each user. To join the group, each member simply has to click on the link within the invitation, or reply to the invitation.
You can track each invitation and see whether it's been accepted or not.
?
If you wish to directly add your members to your group without the invitation step, we offer that feature (called direct add) with our premium groups.

Source: ?/static/help

Frances


[Mod Note: subgroups allow Direct Add of primary group members even in Basic (free) groups. But it isn't bulk]



Questions on SubGroups

 

I'm trying to figure out how to best organize the move from numerous Yahoo groups over to one integrated groups.io group.? I'd like to extensively use subgroups, but I have some questions.? I browsed through the other messages posted, but still need to clarify some questions.

1. A group can have unlimited subgroups, but subgroups can not have their own subgroups correct?? (Hint, that would be very helpful for a future enhancement)
2. Does the subgroup inherit the settings of the main group?
3. Is there a way to bulk add all members of the group to a subgroup?
4. A subgroup can be renamed, but there seems to be a delay on the email address hitting the "new" subgroup; they tend to get lost for a while.? Is it OK to rename the subgroup (thinking of dividing data by meeting date as an example).
5. After the subgroup has been renamed, can the old subgroup name be used over and over (again meeting types of data - have a subgroup named CurrentMeeting and after the meeting is over rename to JanMeeting, then recreate CurrentMeeting to use again) - is there a better way?
6. I have created a test group with subgroups.? I have added several members to the group and subgroup and tried to send messages - both through "new topic" and email.? The members aren't getting the emails - just the owner. Any ideas what I haven't set up correctly (e.g. stupid mistakes to look for)

Many thanks for the help.?
Beth


Re: Not Many Files Transferred - Delete Completed Transfer #transfer

 

> We just transferred a Yahoo group to Groups.io. It looks like
>?users, messages, database, and images transferred OK
>?(<24 Hours) but only one file transferred. Does it make sense
>?to try again and ask it to transfer only files?
?
Yes. Contact [email protected] and explain the situation. The response will tell you more. There was a problem when I transferred one of my groups a year ago?and the system ran into an unexpected problem.?I contacted support and a?rerun of the file transfer resolved the problem.?It may be a case where things just weren't allowing the agent to copy the files, or there may be a different?problem.

> Also, does the "Delete Completed Transfer" option only
>?delete the completed transfer request or does it delete any
>?of the content that was transferred? I was assume that it
>?only deletes the transfer request. It also seems that I need
>?to delete the completed transfer before trying to transfer
>?again only the files. Would that be correct?
?
I would *never assume that* until talking with support. The wording suggests it might just clean out everything that was transferred. That's probably not something you want to do without being certain. Remember that you're talking with a person when dealing with support, not an automated system. You will get useful answers.
?
Dano

[mod note: see also last week's Site Update [], first item. Sounds like it is for Charles' situation]


Re: How do I make [email protected] a moderator to my group?

 

You have to invite transfer to your YAHOO group,
not your groups.io group.
Ok. I will try that. Thank you.
Interesting
I suspect this may be a problem with a number of group transfers that get hung up. I read a lot of questions here about problems transferring groups over, and there are a lot of suggestions made, but too often this basic question doesn't get asked. Did you make 'transfer' a moderator on your YAHOO group?

Not everyone seems to understand that 'transfer' *already* has access to groups.io groups because it's a system process. But it needs to be given moderator authority on the old **Yahoo** group in order to read full email addresses on the membership list and determine ownership on messages and files that need to be transferred.

Dano


Re: weird thing

 

¿ªÔÆÌåÓý

Yes he knows now how it works

?

Ary

?

Van: [email protected] [mailto:[email protected]] Namens J_Catlady
Verzonden: woensdag 21 maart 2018 19:40
Aan: [email protected]
Onderwerp: Re: [GMF] weird thing

?

On Wed, Mar 21, 2018 at 11:37 am, Ary wrote:

He did indeed look at the topics.

Not sure what this means, but to clarify, he should look at the Messages view, *not* the Topics view. Make sure he knows how to toggle between them.
?
--
J


Re: How do I make [email protected] a moderator to my group?

 

Interesting

?

On Mar 21, 2018, at 1:44 PM, dash <dash14u@...> wrote:

Ok.? I will try that.? Thank you.?

?

From: [email protected] [mailto:[email protected]] On Behalf Of Bruce Bowman
Sent: Wednesday, March 21, 2018 9:15 AM
To: [email protected]
Subject: Re: [GMF] How do I make [email protected] a moderator to my group?

?

You have to invite transfer to your YAHOO group, not your group.

Bruce

?

[ad trimmed by moderator]


Re: weird thing

J_Catlady
 

On Wed, Mar 21, 2018 at 11:37 am, Ary wrote:
He did indeed look at the topics.
Not sure what this means, but to clarify, he should look at the Messages view, *not* the Topics view. Make sure he knows how to toggle between them.
?
--
J


Re: weird thing

 

¿ªÔÆÌåÓý

He did indeed look at the topics.

?

The own mail option was ticked so that didn¡¯t help. We have to look further.

?

Ary

?

Van: [email protected] [mailto:[email protected]] Namens J_Catlady
Verzonden: woensdag 21 maart 2018 18:36
Aan: [email protected]
Onderwerp: Re: [GMF] weird thing

?

On Wed, Mar 21, 2018 at 10:24 am, Ary wrote:

he might be looking at the topics

Really good thought.
?
--
J


Re: How do I make [email protected] a moderator to my group?

 

¿ªÔÆÌåÓý

Ok.? I will try that.? Thank you.?

?

From: [email protected] [mailto:[email protected]] On Behalf Of Bruce Bowman
Sent: Wednesday, March 21, 2018 9:15 AM
To: [email protected]
Subject: Re: [GMF] How do I make [email protected] a moderator to my group?

?

You have to invite transfer to your YAHOO group, not your groups.io group.

Bruce


Virus-free.


Re: weird thing

J_Catlady
 

On Wed, Mar 21, 2018 at 10:24 am, Ary wrote:
he might be looking at the topics
Really good thought.
?
--
J


Re: weird thing

 

¿ªÔÆÌåÓý

Thanks J and Bruce. The setting for own posts is about the only thing I didn¡¯t think of J

?

I also realized that he might be looking at the topics instead of separate mails. That would explain why he doesn¡¯t see his mails as they were part of a tread.

?

Cheers

?

Ary

?

?

Van: [email protected] [mailto:[email protected]] Namens Bruce Bowman
Verzonden: woensdag 21 maart 2018 17:21
Aan: [email protected]
Onderwerp: Re: [GMF] weird thing

?

From the message header, it looks like this email bounced. If it was a "soft bounce" that would not necessarily cause his account to be set to "bouncing." More detail on this than you could ever imagine can be found at?/static/help#bouncing

As for not getting his own emails, I agree with J...he needs to follow the instructions at?/static/help#dupemail?but check the box instead of unchecking it.

Bruce


Re: weird thing

 

From the message header, it looks like this email bounced. If it was a "soft bounce" that would not necessarily cause his account to be set to "bouncing." More detail on this than you could ever imagine can be found at?/static/help#bouncing

As for not getting his own emails, I agree with J...he needs to follow the instructions at?/static/help#dupemail?but check the box instead of unchecking it.

Bruce


Re: weird thing

J_Catlady
 

On Wed, Mar 21, 2018 at 08:26 am, Ary wrote:
Yes he is logged in. He can see all mails but not his own mails.
If you are talking about seeing his messages onlist, there's no explanation for it. If you are talking about emails, tell him to go to Account --> Preferences and check his setting for "I always want copies of my own posts."
?
--
J


Re: weird thing

J_Catlady
 

On Wed, Mar 21, 2018 at 08:17 am, Bruce Bowman wrote:
When I first transferred my group, I sent a special notice to the group containing a link to the FAQ section of the Help.
Great idea! Here's a link to the Help pages overall. Specific subjects are listed in the left sidebar.
/static/help
There's also now a "Help" button at the top right of every groups.io page that leads to the same place.
?
--
J


Re: weird thing

 

¿ªÔÆÌåÓý

I checked that, Bruce but the mail isn¡¯t bouncing. He should receive them. The strange thing is that he does receive mails from the group, just not his own mails.

?

Indeed, the FAQ covers a lot but not this J

?

Ary

?

Van: [email protected] [mailto:[email protected]] Namens Bruce Bowman
Verzonden: woensdag 21 maart 2018 16:17
Aan: [email protected]
Onderwerp: Re: [GMF] weird thing

?

If he's not receiving emails either (couldn't really tell from your post), you should check his user record. Go to Admin->Members, find the record, and click on it. You should be able to see here whether his account is in a bouncing or not confirmed status. Also check his email delivery history.

When I first transferred my group, I sent a special notice to the group containing a link to the FAQ section of the Help. It served me well in heading off various member questions.

Good luck!
Bruce


Re: weird thing

 

¿ªÔÆÌåÓý

Hi Bruce,

?

Yes he is logged in. He can see all mails but not his own mails.

?

Here is the header. I changed the personal items into xxx¡¯s

?

Ary

?

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Van: [email protected] [mailto:[email protected]] Namens Bruce Bowman
Verzonden: woensdag 21 maart 2018 16:04
Aan: [email protected]
Onderwerp: Re: [GMF] weird thing

?

On Wed, Mar 21, 2018 at 07:47 am, Ary wrote:

One of my members cannot see his own posts online and also do not get mails.
I can see his mails online and get his mails in my mailbox. His settings in
my group are good. I have no idea why he cannot see the mails.

Is he logged in? See?/static/help#password

As for the other email, I suspect another group member's mail server may have sent it. To figure out what happened you will need to provide the message header.

Hope this helps,
Bruce


Re: weird thing

 

If he's not receiving emails either (couldn't really tell from your post), you should check his user record. Go to Admin->Members, find the record, and click on it. You should be able to see here whether his account is in a bouncing or not confirmed status. Also check his email delivery history.

When I first transferred my group, I sent a special notice to the group containing a link to the FAQ section of the Help. It served me well in heading off various member questions.

Good luck!
Bruce


Re: weird thing

 

On Wed, Mar 21, 2018 at 07:47 am, Ary wrote:
One of my members cannot see his own posts online and also do not get mails.
I can see his mails online and get his mails in my mailbox. His settings in
my group are good. I have no idea why he cannot see the mails.
Is he logged in? See?/static/help#password

As for the other email, I suspect another group member's mail server may have sent it. To figure out what happened you will need to provide the message header.

Hope this helps,
Bruce