Perhaps the transfer method I used would be of use to you.? I downloaded my entire group list from yahoo into a database, but you can use Excel if you don't have Microsoft Access.? That gave me a column with all the email addresses.? I simply copied and pasted that into the box for sending invitations.? It was very easy, and saved me the time waiting for a transfer.? I lost some members who chose not to join the new group, but I'm reasonably sure many of those were bad addresses, and were no longer participating anyway.

Cacky

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Yes. But here’s an idea. You could make your group a ‘premium group’ for one month for $10, which would enable you to ‘direct add’ all the members (I.e., email addresses) you want to, without having to issue invitations and wait for acceptance. If you ask nicely, Mark may not even charge you the one-time fee, due to the unfortunate and unique circumstances. ??

Not delivered; equivalent to disappearing into thin air. Not in the spam folder, or others. Cox.net addresses not bouncing as far as the groups.io website is concerned.
I'm fairly certain it's a Cox problem, but dealing with them is like shouting into an anechoic chamber.

-Dave

On Sun, Mar 18, 2018 at 04:41 pm, Shal Farley wrote:

I think the idea, at least initially, is that these reports are (supposed to be) instances of the member marking a message as spam. And in that case removal is appropriate and useful. Unfortunately Mark isn't told how the marking came about.

I think in the circumstances it is reasonable to conclude that on the balance of probabilities that the member concerned didn't mark the message as spam. Groups.io only sends emails to individuals who have voluntarily joined one or more Groups hosted by it; it thus seems highly unlikely that anyone receiving a Groups.io email would mark a message as spam, and that such a marking was therefore most likely done by the ESP.

However Bruce Bowman's post revealed a flaw in the idea of spam reports triggering a default to web - only access rather than a deletion of membership, and on the face of it that flaw could be a show - stopper as far as this suggestion is concerned.

Ah well... it was a good idea while it lasted, which wasn't very long.

Chris

Thank you for all your replies about this and apologies for the delay in my reply.

It seems the two moderators (of which I am one) do not have the privileges that Shal and others say we will need to transfer the group. We are still trying to get access?for the group owner but just to be clear - from what you have said, if we can't do that we simply can't transfer the group. I'm presuming our only option would then be to start a new IO group and ask people to requestion to join. Am I correct?

?

Best wishes

Jill?

Chris,

While working on it I found myself wondering if a better response to a
spam notification from an ESP might be to switch the member over to
"web access only / no emails" rather than rather brutally cancelling
their membership.

I thought that had been mentioned in beta, but a quick search doesn't turn it up. So perhaps you could.

I think the idea, at least initially, is that these reports are (supposed to be) instances of the member marking a message as spam. And in that case removal is appropriate and useful. Unfortunately Mark isn't told how the marking came about.

Shal


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On Sun, Mar 18, 2018 at 02:48 pm, Chris Jones wrote:

While working on it I found myself wondering if a better response to a spam notification from an ESP might be to switch the member over to "web access only / no emails" rather than rather brutally cancelling their membership. The "restore" function could remain in place.

Although a good idea on the face of it, some groups (like mine) have the "no email" option disabled, so it won't help us.

Bruce

P.S. Thanks for writing a first draft. I think we all could spend more of our time on something like that, rather than answering the same questions over and over again.

jeff,

I see under Admin->Settings->Member Notices that you can add text to a
notice called "Removed member". The default subject line seems to be
the same as the message in question.

Is this in fact the same notice?

No, it is not.

But that may be a good point. Perhaps the Subject text should be deliberately different to avoid confusion.

Shal


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First place to check is the system help:?

/static/help#coverphoto

Bruce

/g/GroupManagersForum/message/4342 should help.

Duane
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OK I've put a first draft into the location linked above. I'm not entirely happy with it yet, but at least it's a step in the right direction. (I hope) I have deliberately not included copies of the emails currently sent out to members / Owner & Moderators in the hope that they might just be changed before too long.

While working on it I found myself wondering if a better response to a spam notification from an ESP might be to switch the member over to "web access only / no emails" rather than rather brutally cancelling their membership.The "restore" function could remain in place.

Chris

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how? can? i change? ? the? ? ?img/default.img

for the? ?group?

wunder,

I’m glad to help with a Wiki page on this. It certainly is a
frequently asked question.

Happy to have your help and Chris'. Here's a place to start:
/g/GroupManagersForum/wiki/Removed-for-spam

I didn't have time to put any thought into it yet, and I'll figure out where to link it on the wiki home page later. Or maybe it will fit into the Help page mockup. Nice thing about a wiki, it's easy to change your mind.

Shal


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Daniel,

So, changing the Admin->Settings->Message Policies as suggested by
Bruce only affects people using the groups.io website message page
instead of their Yahoo or other inbox to reply to messages?

It also affects what Reply To links appear in digests and I think those in the footer of individual messages.

Groups.io does what it can to influence the behavior of the member's email interface Reply function by use of the Reply-To header field, which is created to implement the group's Reply To setting, in the Message Policies section of the Settings page.

Groups.io staff doesn't monitor this forum, which I thought is like a
support group for group operators?

That is what we are, but not operated by (or even populated by) Groups.io staff.

I created GMF here on Groups.io as a sister to Y!GMF, which held a similar position within Yahoo Groups: created and run by users, but (one of four or five) formerly recommended in the Yahoo Groups help pages.

We obtained our recommended status at Groups.io well after our founding here, when Mark could no longer keep up with the traffic in general questions posted to beta. So the recommendation in the Help page and on the beta home page, and his absence here, are a deliberate "off loading" of questions that can be answered without access to site code or private user data.

Well, at least there are enough "unofficial" experts here with good
answers for those of us with questions!

It isn't always easy or fun to do the research and/or wordsmithing needed to provide a quality answer, and I'm deeply thankful for the many others here who pitch in when they can.

Shal


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I was mystified about exactly the same thing. How does it know someone put the mail in a folder?

On Sun, Mar 18, 2018 at 11:40 am, Shal Farley wrote:

2) that a member used their email interface's Reply-to-all function and replied to both the group and to the sender - and subsequently the sender may have replied to the message that arrived directly rather than the copy that arrived via the group.

I see. That may be what happened, then. Human error is a good, simple explanation, especially considering some of the group members involved, LOL

So, changing the Admin->Settings->Message Policies as suggested by Bruce only affects people using the groups.io website message page instead of their Yahoo or other inbox to reply to messages??

Groups.io staff doesn't monitor this forum, which I thought is like a support group for group operators? Well, at least there are enough "unofficial" experts here with good answers for those of us with questions!

Thank you Shal, and everyone else, for your helpful information and advice!

-Daniel

Barb B,

I have to admit this thread has totally confused me. But I did want
to ask one really stupid question - why does Groups.io care if the
messages from here are going to someone's spam folder?

It is not a stupid question. In fact it is one that Mark has struggled with.

Why not just leave it, is there some negative effect to Groups.io of
having messages go into someone's spam folder?

That's exactly right. The reason is a concern that if Groups.io were to continue sending messages to that address then the email service provider might "punish" Groups.io by (more frequently) relegating other members' messages to their spam boxes.

The key thing to remember is that this only happens because the member's email service provider went to the trouble to specifically notify Groups.io that the message(s) had been marked as spam. Other email services (such as Gmail) don't notify senders of such markings, so their users never get unsubscribed this way.

Shal


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The messages in question involve people who are using their online Yahoo mail inboxes, not the groups.io website messages page.?

The group message received in their Yahoo inbox has a return address of the person who posted the original message to the group, instead of the group.io address.

The members replying to the message in their Yahoo inbox see the subject line is "Re: the group topic" and don't notice that the To: line is a private email address instead of the group's address. Then if the person receiving that reply responds back, that response goes to the other members' Yahoo address, and now the circle is established between the two unsuspecting members, chatting or arguing back and forth unaware that they are communicating directly rather than through the group. LOL

But anyway, we'll change the Admin settings and see if that fixes it.

Thanks!

-Daniel