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Passing on group ownership
I am the Vice President of the Vintage Radio Control Society.? Our president Mike Denest has recently passed away.? He was the sole owner and moderator for our group. I would like to transfer the group ownership to me, but I am not familiar with how that could be done.? Can anyone advise me?
Thank you very much.
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John H. |
Re: Moderator not receiving Full Digest
On Thu, Feb 6, 2025 at 08:35 AM, Andy Wedge wrote:
then the remaining 3 will be sent at 06:00 Unless a digest has been sent to them within the last 6 hours.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual. |
Re: Moderator not receiving Full Digest
On Thu, Feb 6, 2025 at 02:23 PM, Emily Rosenberg wrote:
We have fewer than 12 messages a day, sometimes just 2-3 daily. ?Is that why former ¡°owner¡±, now a moderator, is not getting a daily digest?? Just to clear up some terminology to start with: there are digests (in either HTML or plain text format) and there's a Daily Summary.?? A digest is a collection of up to 12 messages.? If there have been less than 12 messages since the last one was sent, then a digest containing the remaining messages is sent at 06:00 local time.?? So, if are 15 messages are posted, then a digest will be sent at the 12th one and then the remaining 3 will be sent at 06:00.? If there are less than 12, then a digest will just be sent at 06:00. If no messages have been posted, then no digest will be sent.
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A Daily Summary is sent at 06:00 local time an just contains links to the messages that have been posted so to read the message, you need to be online (and logged in if the messages relate to a private group).
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The contents of the Digests and Daily Summary are determine by an individual's settings in terms of topics and/or hashtags they have muted or followed so one member's digest/summary can be different from another member.
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You should check the email delivery history for the member concerned to determine if a message has been sent to them and whether Groups.io has reported any issues delivering that to their mail provider.
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Regards
Andy
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Re: Invitees not showing up in Members as Pending; How to view sent invitations
#invitations
#members
On Wed, Feb 5, 2025 at 12:02 PM, MicheleR wrote:
As Andy said, this is normal. The assumption is that if you invite someone to join you have already vetted them, decided you want them in your group. You can also create an active Welcome message that is sent out automatically to new members. ?
Frances
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Re: Invitees not showing up in Members as Pending; How to view sent invitations
#invitations
#members
On Wed, Feb 5, 2025 at 05:02 PM, MicheleR wrote:
This is normal behaviour. Look at the Sent Invitations page: ?
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Regards
Andy
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Invitees not showing up in Members as Pending; How to view sent invitations
#invitations
#members
Is this normal behavior?? When someone asks to join, they do show up in Members as pending, but when I invite someone, they don't show up anywhere in Member unless and until they accept.
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I also can't find a way to view a list of the invitations I've sent.? I can go into Activity and see that I have sent them, but there's not a list of "Invites sent" or similar.
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Thanks
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Michele |
Re: email preference settings
On Mon, Feb 3, 2025 at 04:04 PM, Bruce Bowman wrote:
A digest is sent daily to each subscriber at around 6 am, assuming there are any messages to send. If 12 messages should accumulate during the day, a digest will be sent earlier. There's also a note in the delivery help section:? Note:?If a digest had not been generated in the previous 6 hours and messages were posted to the group since the last digest, a digest is created at 6:00 AM local time for each member, based on the timezone in the member¡¯s account preferences.? This can also change which messages will be included in a specific member's digest.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual. |
Re: email preference settings
Bruce -
toggle quoted message
Show quoted text
I get posts from several groups by digest. Each digest contains the entirety of each message, so there's no need to follow a link. Attachments may be included as well, depending on your email size limits. Oversize attachments would have links, of course. You may be thinking of Daily Summary, which may have links to complete messages. I don't use Daily Summaries, so can't confirm. Full featured digests also have the advantage when opened of jumping to the desired message if you click on that title in the index at the beginning. I used to get plain digests, but switched to Full Featured for that ability. Digests provide thumbnails of relevant attachments with each message as well as links at the top. They also keep all messages in the same thread in that digest grouped together. Dan Stinson ___________________ On Mon, Feb 3, 2025 at 04:52 PM, Lori Huber wrote:
I have a few questions about the Email Delivery options. Individual messages: is there a way to include the original message with the replies to it? If the person composing the reply includes it, it will appear; but there is no way to force them to do so. Full Featured Digest or Plain Digest: It says ¡®up to 12 messages grouped together¡¯ but it doesn¡¯t give any clue how often it would be sent. Does it wait for several message but what happens if there aren¡¯t very many? Daily? Weekly? A digest is sent daily to each subscriber at around 6 am, assuming there are any messages to send. If 12 messages should accumulate during the day, a digest will be sent earlier. Since subscribers may be in different time zones and may have muted/followed different hashtags and topics, there is no guarantee that Subscriber A's digest will contain exactly the same messages as Subscriber B. Daily Summary: it says, ¡®..contains only a list of the topics posted..¡¯, does this mean to actually read them you have to follow a link? Yes, each topic in the Summary will have its own link. Please note that if the group's online message archive is private, they will also have to log in (or more generally, have an active login cookie). Hope this helps, Bruce |
Re: Link to join my group
On Tue, Feb 4, 2025 at 07:34 AM, Emily Rosenberg wrote:
Is there a way to just send a link for someone to join my group?You can send them an invite. Is there a place they can sign up themselvesThey can join using a button shown on your group home page or they can do so by email. The relevant address is also on your group home page.?? If you have set Restricted Membership, you will need to approve their request. ?
You should read the Owner's Manual sections on Inviting People to Join a Group and Managing Members which covers these features.
and chose delivery preferences Initial delivery preferences for each new member are taken from whatever you have set in? Admin > Membership > Defaults at the time they join.? If you change the defaults, existing members are unaffected.
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Regards
Andy
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Re: Change my email, multiple groups
¿ªÔÆÌåÓýOh, you're welcome, it was definitely my pleasure to help you. And while I'm here, I would also like to let others know, that when you're helping somebody that is in the Logitech field, who not might be as technology illiterate as some of us, there's a couple things to point out. When you click on your name, it also would help if you would have the proper wording for what the account level is called now. Which is called settings. I did not know this until I logged into his account yesterday. So that's the first thing you guys need to know. Then if you're doing a merging account, after you change email, and confirm that you wanna do that, there is a hidden step. That I feel is missed. All the way down at the bottom, it will tell you that there's already another email address with with that account, it will ask you at the very bottom if you want to emerge the two. Then it will send the person an email to confirm the change. I feel like some of these things were missed when we were all helping Chuck. So we need to keep our years open a little more to changes. I will tell you, whenever I was making the change yesterday, I missed this about three times because every time I went to change his email, it did not alert me to the one dialogue that was being missed. So then I changed it to one of my own addresses, to see if groups I was just having an issue. And it wasn't. So I was eventually able to get it fixed properly.
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Re: email preference settings
On Mon, Feb 3, 2025 at 04:52 PM, Lori Huber wrote:
If the person composing the reply includes it, it will appear; but there is no way to force them to do so.
A digest is sent daily to each subscriber at around 6 am, assuming there are any messages to send. If 12 messages should accumulate during the day, a digest will be sent earlier. ?
Since subscribers may be in different time zones and may have muted/followed different hashtags and topics, there is no guarantee that Subscriber A's digest will contain exactly the same messages as Subscriber B.?
Yes, each topic in the Summary will have its own link. Please note that if the group's online message archive is private, they will also have to log in (or more generally, have an active login cookie). ?
Hope this helps,
Bruce
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Check out the groups.io Help Center?and?groups.io Owners Manual |
Re: email preference settings
¿ªÔÆÌåÓýHi Lori, welcome to this wonderful platform. When you replied to a message, it's got a place to include quoted messages. Or if you're using your email program, you should be able to always see the original message as long as you have your email program set up to include the original message. And as far as the summaries concern, once it has 12 messages it will dispense a summary. If you don't get 12 messages, then it will dispense the next morning the summary. And it will contain a link to each message. From what I've heard. I hope this is answered your questions, and if I can be further of assistance, or if you need more help, please reach out.
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email preference settings
¿ªÔÆÌåÓýWe¡¯re testing groups.io to see if we want to commit.? I have a few questions about the Email Delivery options.? Individual messages: is there a way to include the original message with the replies to it? Full Featured Digest or Plain Digest: It says ¡®up to 12 messages grouped together¡¯ but it doesn¡¯t give any clue how often it would be sent.? Does it wait for several message but what happens if there aren¡¯t very many?? Daily?? Weekly? Daily Summary: it says, ¡®..contains only a list of the topics posted..¡¯, does this mean to actually read them you have to follow a link? ? Lori Lori Huber Finance and Operations Manager Kansas Association of Community Foundations 785-747-6911 ? ? |
Re: It's beating me to death...
On Mon, Feb 3, 2025 at 01:38 PM, Dan Tucker wrote:
Click open the topic, so that all of the messages within are displayed. There should be a blue button at upper left saying "Topic Properties." ?
Having reached this point, you should be able to find "Split" in the More menu, except for the oldest message. As explained previously you cannot split there because it would create a topic with zero messages.
I think I know what you're getting at. ?
Online web forums often provide a "tree structure" for a topic, displaying all the messages and their interrelationships (who replied to what), with the message that started it all at its "root." Groups.io does not operate that way... and cannot, since many of the posts come in as emails, and there's no way to definitively determine what an email might be replying to. All it can do is assume that the oldest message in the topic (i.e.: the message with the lowest message number) corresponds to when everything started, and that all the responses are related to that.
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Generally, that strikes me as a logical assumption.?
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On that basis I have to go back to what Duane said... there is no provision to alter history and insert a later message into this position (and in fact, there is no such position). The best you can do is remove earlier messages, such that they no longer appear in the topic.
You can create a link that opens a topic and "points to" one of the messages. Open the message in question, scroll down, and click the "View all xx messages" link. You can then copy that URL from the browser's address bar and paste it wherever you need to.
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For example, I'd consider this URL to be the "root" of the current discussion:? /g/GroupManagersForum/topic/110967242#msg48735?
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I hope this helps, 'cause I still don't fully understand your use case, and am ready to let someone else give it a shot.? :-)?
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Regards,
Bruce
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Check out the groups.io Help Center?and?groups.io Owners Manual |
Re: It's beating me to death...
¿ªÔÆÌåÓýThanks to all! First, My bad for making the ¡°message¡± versus ¡°Topic¡± part so confusing. I erred by intermingling them. There only happen to be two Topics in this transaction; 17 messages in one, six in the other. Then, in Thomas¡¯ second Reply to this he mentions ¡°¡then after selecting ?split¡°?¡¡±, which is the foundation of my ¡®problem.¡¯ In my thrashing about on this I have not been able to get ¡°Split¡± to show up in the pulldown no matter which instructions I followed¡or didn¡¯t. I didn¡¯t have any trouble with ¡°Merging¡±. ? I went through, and through, and through this: /helpcenter/ownersmanual/1/managing-group-topics-and-messages/splitting-topics and was not able to get ¡°Split¡± to show up. ? I really appreciate the help. I think Thomas third message, where he uses the term ¡°anchor¡± is an exact description of what I¡¯m dealing with. ? When one of our members dies (we¡¯re a brother/sisterhood of firefighters that have worked together over more than 75 years now) we ¨C the Mods ¨C send out a specifically formatted ¡°Last Alarm (hashtag)¡± message, with the intention of all of the ¡®discussion/responses¡¯ about that individual will be nested under that Topic/thread. Then, knowing that THAT initial notice (Topic) is the ¡®parent¡¯ to all further (yeah, right) we create a Folder in the Files for ¡®all things¡¯ (messages, pictures, tributes, obits, etc.) relative to that member, and then copy/paste the link to the ¡®anchor/parent¡¯ Topic/message into that File/Folder. That way, if someone is looking up a friend, they don¡¯t have to look around/search for anything ¨C it¡¯s all linked together. But we all know how things get truncated and outside the lines after that. And, as we find the ¡®stragglers and outliers¡¯, we Merge them into the Topic that has been directly linked. ? Summary: We like to keep the ¡®anchor¡¯ message for the entire Topic ¨C even if it gets contaminated ¨C the same, and identical format. ? Again, THANKS!!! --
? From:
"[email protected]" <[email protected]> on behalf of "Thomas Gruber via groups.io" <computerhusky@...> ? Thanks Bruce, this does indeed help! I wasn¡®t even aware that such an option exists (merging topics).? This generates a new question, which may be related to the Dan¡¯s original question: If you merge 2 topics, which will be the ?anchor point¡° that defines the topic, and which cannot be split? Duane said that this is always the oldest message,
but by merging you might merge an older message into the topic - will that one become the new ?anchor point¡° (I hope you know what I mean)? And will the previous one then loose that status, and have a ?split¡° option? And if this really happens, is some sort
of refresh necessary before the new status is visible (in app and browser, which may behave differently)?
Thomas |
Re: It's beating me to death...
On Mon, Feb 3, 2025 at 11:52 AM, Thomas Gruber wrote:
If you merge 2 topics, which will be the ?anchor point¡° that defines the topic, and which cannot be split?From the viewpoint of where a topic can be split, you won't be allowed to split a topic before its oldest message. Doing so would create a topic with zero messages in it. [For awhile, there was a bug in the system that allowed this, but thankfully it has been fixed.] ?
Duane said that this is always the oldest message, but by merging you might merge an older message into the topic - will that one become the new ?anchor point¡° (I hope you know what I mean)? Once a topic has been created, it is a collection of messages that share the same topic properties (subject line, reply-to setting, etc). This concept of an "anchor point" has no real meaning.?
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When you click open a topic in the message archive, either the oldest message will be displayed first, or the most recent, depending on which sort order you have chosen.?
And will the previous one then loose that status, and have a ?split¡° option? And if this really happens, is some sort of refresh necessary before the new status is visible (in app and browser, which may behave differently)? I'm struggling to understand what "status" you might be referring to.
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Fair warning, though... the messages you just got done splitting-and-merging have already gone out as emails. Because of this, emailed replies often get misdirected into the wrong topic, requiring another split-and-mergefest. You can put both topics on moderation to redirect such replies as they come in, but the whole process soon becomes very tedious.
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This discussion is becoming more and more hypothetical. To get back on track, please let us know what you might be trying to accomplish.
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Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual |
Re: It's beating me to death...
Thanks Bruce,
this does indeed help! I wasn¡®t even aware that such an option exists (merging topics).?
This generates a new question, which may be related to the Dan¡¯s original question: If you merge 2 topics, which will be the ?anchor point¡° that defines the topic, and which cannot be split? Duane said that this is always the oldest message, but by merging you might merge an older message into the topic - will that one become the new ?anchor point¡° (I hope you know what I mean)? And will the previous one then loose that status, and have a ?split¡° option? And if this really happens, is some sort of refresh necessary before the new status is visible (in app and browser, which may behave differently)?
I would test that, but I don¡®t want to generate test messages in a live group.? This is a slightly exotic question I believe, but the question made me curious - sorry! :-) Kind regards Thomas |
Re: It's beating me to death...
On Mon, Feb 3, 2025 at 10:25 AM, Thomas Gruber wrote:
But how do you merge multiple messages into one topic? To be clear, messages cannot be merged, only topics. If there is a message buried within a topic that you want to move, you have to split it out of that topic first.
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To merge, you have to begin in Topics view. Then follow the instructions at /helpcenter/ownersmanual/1/managing-group-topics-and-messages/merging-topics?
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You can only merge two topics at a time. To do more than that, you have to sequentially pair them up and repeat.
I don¡®t see an option to change the subject of an existing message, did I overlook that? Again, the subject line is a property of a topic, not a message.?
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If you split a topic, you will be prompted for a new subject line. Failing that, select Topic Properties from the More hamburger menu. Any changes you make will affect all the messages in that topic.
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Hope this helps,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual |