Want new owner to approve new members.? ?I am current owner but will retire.? Manual no help?
?
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Often my phone jumps into the app - without me prompting it to and then I can¡¯t grab a link to a particular thread - or I just don¡¯t know how to do that. ?Do you know how??
thanks,?
rachel?
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Re: Admin/Owner is Locked Out
First thing is to make sure you're logging in with the same email as you used for your admin subscription.
?
Pete
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Re: customise chat room title
On Fri, Nov 15, 2024 at 03:45 PM, Duane wrote:
FWIW, a classified area has been requested in the past, but hasn't been added.
I setup a database in our group for members to offer items for sale and trade.
?
Don G
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Admin/Owner is Locked Out
I run a very small private group and was not active for several months
while I was in the nursing home with two broken arms. I come back to
make a post on the forum, and it will not post it until it is approved
by the administrator. Hey, thats me, but the administrative controls
are missing from the forum, and I never did set it up to ask for
approvals and so that is strange too. I have also had email problems, a
service that I was using also expired while I was in the nuirsing home,
and all of my "broadwaylion.com" services went down as well. Perhaps
the forum tried to check my email and got rejected. I really do want to
find a way to get back in again as administrator, or at this point even
as a user.
Thanks, for your help. Elias
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On Sat, Nov 16, 2024 at 06:09 AM, Jud Eson wrote:
What should be done for the bouncers?
What I usually do is send them a bounce probe and wait.? If they don't unbounce within a week or so, I remove them.? It doesn't hurt to leave them in the group, it just clutters things a bit.? rr.com is one of the email services that sometimes doesn't play well with Groups.io, so it's not uncommon to see regular bounces.
?
Duane
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I am the owner of a group with about 180 members.
Checking to resolve or purge address that are bouncing.
I see that there are 10 addresses marked as bouncing and all of them are at nycap.rr.com (Spectrum Communication/ Time Warner Cable)
Checking to see if there are nycap.rr.com address that are not bouncing, I see three of them.
What should be done for the bouncers?
?
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Re: customise chat room title
On Fri, Nov 15, 2024 at 04:57 PM, Barry wrote:
Does any facility exist to change the title of a feature within the groups IO platform ?
Not that I'm aware of.? You may be able to with an Enterprise group since it's somewhat customizable, but I don't know for a fact.
?
FWIW, a classified area has been requested in the past, but hasn't been added.
?
Duane
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customise chat room title
I have tried a couple of times to initiate the chat room feature but to no avail. My members seem happy with the messages area. I can see a use for the chat room if I can change the "title" of the feature on our LH Menu to say "sale room". I think our group could use the chat room as a sale room for various things associated with what we do together. Does any facility exist to change the title of a feature within the groups IO platform ? barry.
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Re: Help! Group downgraded despite plenty in reserve
On Fri, Nov 15, 2024 at 10:14 AM, Peter Gottlieb wrote:
The problem is that they won¡¯t respond to emails. Are they going out of business?
I don't believe there's any risk of Groups.io going out of business.? Mark reported on last week that he caught Covid and was resting to recover.? Likely just a case of impatience on your part. ;>)
?
Duane
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Re: Help! Group downgraded despite plenty in reserve
They finally responded that the problem was fixed and the group restored.
Peter
toggle quoted message
Show quoted text
On Nov 15, 2024, at 11:15?AM, Peter Gottlieb via groups.io <hpnpilot@...> wrote:
?Obviously something went wrong in their system and it will require them to fix it.
The problem is that they won¡¯t respond to emails. Are they going out of business? If so, are there plans for another company to pick up their operations?
Peter
[Moderator Note: There is no evidence whatsoever that groups.io is going out of business.]
On Nov 15, 2024, at 9:45?AM, Ken Cameron via groups.io <kcameron@...> wrote:
?In my groups using that option, there is no credit card for that
group. It's only source is the reserve balance. It worked for me on
10/17/2024.
-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.com
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Re: Help! Group downgraded despite plenty in reserve
On Fri, Nov 15, 2024 at 11:14 AM, Peter Gottlieb wrote:
Obviously something went wrong in their system and it will require them to fix it.
That could very well be. I suggest you and report it as a #bug. If all goes according to pattern, at that point Mark will offer to investigate and ask you for your group name.
?
Regards,
Bruce
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Re: Help! Group downgraded despite plenty in reserve
Obviously something went wrong in their system and it will require them to fix it.
The problem is that they won¡¯t respond to emails. Are they going out of business? If so, are there plans for another company to pick up their operations?
Peter
[Moderator Note: There is no evidence whatsoever that groups.io is going out of business.]
toggle quoted message
Show quoted text
On Nov 15, 2024, at 9:45?AM, Ken Cameron via groups.io <kcameron@...> wrote:
?In my groups using that option, there is no credit card for that
group. It's only source is the reserve balance. It worked for me on
10/17/2024.
-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.com
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Re: Cover photo -- how to size to fit
On Fri, Nov 15, 2024 at 10:24 AM, Chris Jones wrote:
If anyone adds a photo to a group message they have the option of editing the photo... resizing, cropping, rotating and possibly "etc".
I think this is built into the TinyMCE editor (which Mark did not write). At the same time, groups.io can resize photos on the fly - in both messages and album uploads - so it's hard to know what tools he has at his disposal.
This option does not exist when uploading a Cover Photo; this looks (to me anyway) as though it could be the basis of a Suggestion on beta to provide the editing capability to this function.?
I'd back the idea. In particular, it would be nice to somehow freeze the cropping tool to a 3:1 aspect ratio. Too much to ask?? :-)
?
Regards,
Bruce
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Re: Cover photo -- how to size to fit
You could try what I have done on the FOGgers group. I wish there were options for displaying a wider, longer banner, but it is what it is, ?
Don G
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Re: Cover photo -- how to size to fit
On Fri, Nov 15, 2024 at 01:17 PM, Duane wrote:
You'll need to adjust the photo before uploading it.
Interesting point (or not, as the case may be...):
?
If anyone adds a photo to a group message they have the option of editing the photo... resizing, cropping, rotating and possibly "etc".
?
This option does not exist when uploading a Cover Photo; this looks (to me anyway) as though it could be the basis of a Suggestion on beta to provide the editing capability to this function.?
?
If this idea gets some* support here I'll willingly compose a suitable suggestion to Mark.
?
Chris?
?
* "Some" being an undefined quantity
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Re: Help! Group downgraded despite plenty in reserve
In my groups using that option, there is no credit card for that
group. It's only source is the reserve balance. It worked for me on
10/17/2024.
-Ken Cameron, Member JMRI Dev Team
www.jmri.org
www.fingerlakeslivesteamers.org
www.cnymod.com
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Re: Help! Group downgraded despite plenty in reserve
The email to me said it was downgraded, and going in, it
definitely has been downgraded (I got two and one week warning
emails as well).
The $404 balance also indicates that no money was pulled from the
reserves to pay the invoice.
If this is supposed to be automatic, their system is broken.
I did see that there was a failed payment attempt from the
previous group owner, who passed away some time ago.? Perhaps that
payment method has to be disabled by groups.io?
Peter
On 11/15/2024 8:21 AM, Duane via
groups.io wrote:
toggle quoted message
Show quoted text
On Fri, Nov 15, 2024 at 07:02 AM, Peter Gottlieb wrote:
Did it actually say it was downgraded or
that it would be?? I've always used
Sponsorship and it's always been automatically paid from the
reserves on the due date (or maybe the day before).
?
Duane
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Re: Help! Group downgraded despite plenty in reserve
No, I don't think I'm confused about this.
The money that came from members is for sponsorships.? I do not want donations nor asked for them.
The money shows up as in reserve for paying groups.io fees.? This is not money I can withdraw (if it was I would have simply done this and paid the invoice).
Yet I cannot find a way to trigger the payment of the fees from the reserves.
This happened automatically a year ago but not this year, hence them downgrading the group.
Thus my question to this group as I can't find anything in the documentation that helps me.
Peter
?
?
On 11/15/2024 8:13 AM, Bruce Bowman via groups.io wrote:
Could you be confusing sponsorships and donations?
?
Sponsorship money is held for groups.io and your hosting fees should automatically be paid from it. You cannot withdraw it and use it for something else.
?
Donor money can be used for whatever you want, but if you want to apply it to hosting fees you'll have to withdraw it and pay manually.
?
Hope this helps,
Bruce
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Re: Help! Group downgraded despite plenty in reserve
On Fri, Nov 15, 2024 at 07:02 AM, Peter Gottlieb wrote:
Did it actually say it was downgraded or that it would be?? I've always used Sponsorship and it's always been automatically paid from the reserves on the due date (or maybe the day before).
?
Duane
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Rachel
Pete Cook
Don Grass
Duane
Jud Eson
Bruce
Ken Cameron