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Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 
Edited

All the mods have been able to reply to someone in the group after it's closed for two days via Announcements only....except this one mod.?
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is the lone mod in a different time zone?
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Second you said after the weekend closure. Is that really what you mean? ?After the group is taken out of announcement mode and put back to regular mode that this individual has a problem?
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Frances
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Help available from Groups.io help and GMF wiki.

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Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 

All the mods have been able to reply to someone in the group after it's closed for two days via Announcements only....except this one mod.?
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Re: Footers

 

On Sat, Oct 19, 2024 at 08:58 PM, Sharon Villines wrote:
What do forced HTML messages look like?
The footer will look like this: /helpcenter/membersmanual/1/additional-information/understanding-message-footers?

Are they more memory intensive?
I don't understand what you mean by this.

If I switch am I going to get a lot of questions/objections about it?
Unlikely, since most of the messages you're getting right now are already in html.?
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Regards,
Bruce
Re: Footers

 

On Oct 19, 2024, at 5:23?PM, Duane <txpigeon@...> wrote:
You can force it to the HTML model by going to the settings page and choosing Force HTML Emails in the Message Policies panel. This will also remove the plain text digest option.
What do forced HTML messages look like? Are they more memory intensive?

If I switch am I going to get a lot of questions/objections about it?

Sharon
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Sharon Villines
[email protected]
"Neighbors Talking to Neighbors¡±
Takoma Park DC and MD
Re: Footers

 

On Sat, Oct 19, 2024 at 04:19 PM, Sharon Villines wrote:
Most of them have the top footer but then one will come through with the second.
The footer is determined by whether the message is HTML or plain text.? You can force it to the HTML model by going to the settings page and choosing Force HTML Emails in the Message Policies panel.? This will also remove the plain text digest option.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Footers

 

Messages to my list have two different footers:

Groups.io Links:
You receive all messages sent to this group.
View/Reply Online (#143771) | Reply To Group | Reply To Sender | Mute This Topic | New Topic
To join, send a blank email message to: [email protected] from the email account where you want to receive messages.Your Subscription | Contact Group Owner | Unsubscribe [sharon@...]


Most of them have the top footer but then one will come through with the second. I confuses people who are trying to Reply To Sender and it isn¡¯t available.

Sharon
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Sharon Villines
[email protected]
"Neighbors Talking to Neighbors¡±
Takoma Park DC and MD
Re: Pictures placed in messages end up bunched up at bottom of message

 

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I may have missed if you are not discussing this¡­

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Mac Mail ¨C

Menu: Mail, Settings

At top Composing

Message Format: Rich Text (not Plain Text)

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Isa

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Isa Cocallas (she/her)

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From: [email protected] <[email protected]> on behalf of Ken Lum via groups.io <lum40@...>
Date: Friday, October 18, 2024 at 1:31 PM
To: [email protected] <[email protected]>
Subject: Re: [GMF] Pictures placed in messages end up bunched up at bottom of message

Well, modifying settings sounds like looking for something under Mail/Preferences. But confess I do not see an HTML vs. Text choice anywhere. Where would I find such a thing in Mac Mail? Any help would be appreciated.

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Ken Lum

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Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 

On Fri, Oct 18, 2024 at 07:45 PM, Janie wrote:

1) She is writing from the group
2) Yes the blue Mod is there

3) She only has one email address attached to iogroups and only uses that one.?

Your previous messages said she was trying to write to just one member. You wrote: "after the group is closed with Announcements Only, she still can't give a reply to someone in the group. It turns into a Private Message to her private email. It didn't use to be that way."
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Can your member please tell us exactly what she does?
When I go to my test announcement group, I open a message from another member. I click to reply. The To automatically changes to Sender - i.e. the member who wrote the message.
And it goes through Groups.io. I can see it in Activity.
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There is another way to write to an individual member and that is using Message in the User Details page, scroll to the bottom.
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I don't see how it flips to her personal email, out of Groups.io. ?Since it is the weekend coming up, perhaps she can test emailing you from the group and make a list of the steps she takes.
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Frances
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Help available from Groups.io help and GMF wiki.

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Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 

From my Mod:

1) She is writing from the group
2) Yes the blue Mod is there

3) She only has one email address attached to iogroups and only uses that one.?

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Re: Pictures placed in messages end up bunched up at bottom of message

 

Well, modifying settings sounds like looking for something under Mail/Preferences. But confess I do not see an HTML vs. Text choice anywhere. Where would I find such a thing in Mac Mail? Any help would be appreciated.
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Ken Lum
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Re: Uncertain future for .io domains?

 

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...
?SH| This is definitely not something
? ? ? ? | any of us need to lose any sleep
?? ? ?? | over.

????????? Common sense, finally...
????????? Thank you!??? \O/

?????????? [ ]s Rubens

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Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 

On Fri, Oct 18, 2024 at 02:23 PM, Janie wrote:
shown to be able to post at any time, but after the group is closed with Announcements Only, she still can't give a reply to someone in the group.
When the group is set to Announcement Only, you can't reply to someone on the group.? A mod can post or reply to the group, but not reply to an individual's message.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Pictures placed in messages end up bunched up at bottom of message

 

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The settings of each user make a big difference,
both in the email service they use and in the?
settings of the group they access on Groups.io.

In either case, if the user configures to send
and/or receive messages in "text mode" instead
of "html", the embedded images will become?
attachments. The same thing happens if the?
group owner configures it to "text mode".

This is because you cannot insert images?
into text when you are in "Text Mode".?

Different people may get different results?
when using the same group message?
because of the differences in their settings.


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Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.

 

My mods confirmed that when the group is closed for two days, they use Announcements Only. So here I have one of the Mods who is definitely shown as a Mod, and shown to be able to post at any time, but after the group is closed with Announcements Only, she still can't give a reply to someone in the group. It turns into a Private Message to her private email. It didn't use to be that way.?

Ideas??
Re: Pictures placed in messages end up bunched up at bottom of message

 

I¡¯m Mac and Apple Mail too, and this is a common occurrence with messages I send out that are individually addressed and with Groups (IO and Google). Some recipients receive the image embedded and others receive images at the end. ?I¡¯ve always guessed it is due to the variety of systems between Sender and Recipient. Have not bothered to determine which specifically cause this (e.g. Apple Mail v? to Windows Outlook v?)

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When which photo or which order of photos is important, I¡¯ve taken to uploading images to an online photo service and sending links. That is a whole series of additional steps, and not for everyone in a group, but worthwhile if the progression is important (e.g. developing a graphic) or context of text is necessary.

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Isa

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Isa Cocallas (she/her)

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Re: Pictures placed in messages end up bunched up at bottom of message

 

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I am using the Mail program on a Mac and dropping images directly onto the desired location in the msg. Not sure what to call this, maybe embed or attachment? I start off with an email that looks like this:


and then end up with something that looks like this:


Anyone know what is going on?

Ken Lum
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Re: Pictures placed in messages end up bunched up at bottom of message

 

On Thu, Oct 17, 2024 at 08:51 PM, Ken Lum wrote:
I have added the images onto an email
Which method are you using to add them?? Attach, embed, link?? As others have said, the type of email, HTML or plain text, can also move them.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Re: Unsuccessful delivery -- mx-20.au-east.atmailcloud.com

 

On Fri, Oct 18, 2024 at 01:49 AM, Peter Cook wrote:
Can anyone shed some light.
The 451 by itself says that it's a temporary error and should be tried again later, which groups.io should automatically do.? My interpretation of the remainder is that there are too many concurrent connections causing the problem.? Unless/until they resolve the problem, it will continue.? This has happened with various services over the years.? In some cases, Mark has had to tweak some settings for a specific service based on feedback from them.? She could try sending the information to [email protected] to see if it's something that can be adjusted, but I wouldn't get my hopes up too much.
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Duane
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Lots of detailed information can be found in the Owners Manual and Members Manual.
Unsuccessful delivery -- mx-20.au-east.atmailcloud.com

 

A subscriber is getting unsuccessful delivery attempts, with the following responses shown in the groups.io logs: ?
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mx-20.au-east.atmailcloud.com: 451 combined_short ratelimited
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mx-20.au-east.atmailcloud.com: 451 Connection refused from 45.79.227.220 due to concurrent SenderPolicy. AI510
This is happening multiple times during the day and seems the user is not receiving her own posts and possibly posts from others as well.

Can anyone shed some light.? ?This user is using optusnet.com.au as their email provider.

Thank you

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Peter
Re: Pictures placed in messages end up bunched up at bottom of message

 

I have added the images onto an email which goes to [email protected].
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Ken Lum
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