|
Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.
On Tue, Oct 15, 2024 at 11:46 PM, Janie wrote:
Second, can you please educate me what difference it will make to check her record, activity history, and email delivery history?? I did recently see that she replied to someone, but was forced to use private messaging.? First, go to Admin, Members.?
Use Filter to find moderators. See whether that member is a moderator or not.
Click on that moderator's name to open her record.
There is a blue menu item Membership. Click to open Activity History, Email Delivery History.
?
Also you can go to Admin, Activity and look for "xxxx@xx changed group settings via web" - in Activity History. That should track who changes the group to Announcement-Only and when.
?
Frances
--
? |
|
Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.
On Tue, Oct 15, 2024 at 08:30 PM, Frances wrote:
Moderator Permissions.? To Frances, yes I have looked at Moderator permissions. But there is nothing there to give her permission to post to the group after it's closed. She is always forced to do private messaging to her private email, which she hates. Conversely, I see nothing under Moderator permissions that forces her to use private messaging. If I am missing something as to what you are seeing that I am not, please educate me.? Second, can you please educate me what difference it will make to check her record, activity history, and email delivery history?? I did recently see that she replied to someone, but was forced to use private messaging.? |
|
Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.
On Tue, Oct 15, 2024 at 10:22 PM, Janie wrote:
Yes, she is listed as a moderator, and it says Posting Always Allowed: You previously posted that you "close the group" by setting it to Announcement Only. Is that what you're still doing??
?
If so, she should still be able to post. If you're doing something else, probably not.
?
Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual |
|
Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.
Have you checked the moderator permissions for this person?
?
Moderator Permissions
Approve Pending Messages Edit Archives Invite Members Create or Modify Hashtags Manage Subgroups Add or Modify Integrations Modify Group Settings Manage Paid Subscriptions/Donations Billing View Member List Approve Pending Members (also allows access to the member list) Ban Members (also allows access to the member list) Set Member Subscription Options (also allows access to the member list) Set Moderator Privileges (also allows access to the member list and allows setting member subscription options) Remove Members (also allows access to the member list) ?
?
Secondly, have you checked the moderator's record, including activity history and Email Delivery History?
Go to Admin, Members, choose the member (or filter to find her), then use the dropdown menu under Membership.?
?
Frances
?
--
? |
|
Re: Automatic Image resizing broken?
On Tue, Oct 15, 2024 at 06:54 PM, Greg D wrote:
The question is what might be tripping them (my browser and Groups.io) up.? A shot in the dark, but unlike the JPEG Standard encoding which everyone has no problems with, I have seen before a few apps sometimes having problems with Lossless encoding and once or twice with Progressive encoding. Ask him what encoding he used, if he knows. Usually that setting is viewable wherever Save As JPEG is used, or it's set somewhere in the app settings.
?
Cheers,
Christos
? |
|
Re: One of my moderators needs help! She can't post anymore to the group after we close it on weekends.
Here's what one of my moderators explained to me in four key points. Yes, she is listed as a moderator, and it says Posting Always Allowed: 2) For many months now, I haven't been able to respond to the group. It will only respond as a private message, which then starts a conversation through my private email.?? 3) I'm not trying to private message. It's the only option available to me. 4) I can't find anything in settings to change this problem.? Help! How do I help her undo this mess she's in? Mod's note: ?Merged this as a follow-up to her original email.? |
|
One of my moderators needs help! She can't post anymore to the group after we close it on weekends.
This is what my moderator sent to me, below. Yes, she is listed as a moderator as "Posting always allowed". Please help me help her!! She states her problem in four steps: 1) I used to be able to respond to posts after the group closed on Saturdays for our two day break, and the response would go to group. ? 2) But for many months now, I haven¡¯t been able to respond to the group! 3) Instead, it will only respond as a "private message", which then starts a conversation through my private email. ? 4) I¡¯m not trying to private message!!? It's the only option available, and I can't find anything in settings that would change it.? HOW as owner do I help undo this problem she has as a moderator?? |
|
Re: Automatic Image resizing broken?
¿ªÔÆÌåÓýWell, that's what I thought, too.? But the browser (Firefox, in this case) says it's a JPEG image, so it's at least vaguely familiar to the browser.? The question is what might be tripping them (my browser and Groups.io) up.? Both seem to be finding something odd about the images.The thing is, they display just fine in the email I got, and the images display in Firefox just fine when opened directly. As for the picture's pedigree, here's what the poster told me: The shots I sent out where taken with a canon EOS 5Dmark IV camera on a tripod but not guided.? I compressed them from ~ 20 megabyte? Jpegs to ~4 megabyte Jpegs so that the server would reject them. I did a little post processing to remove some noise and remove some hot pixels with picture window 7 an old program which is no longer supported but works fine.The Picture Window 7 software (presumed the last piece in the chain) has apparently been superseded by version 8, but it's still available for download.? We're going to try a few things, but in the mean time I've asked that they manually reduce the size of the images before posting. Greg Bruce Bowman via groups.io wrote:
|
|
Re: Using Google Analytics
On Tue, Oct 15, 2024 at 11:07 AM, Linda Kilcrease wrote:
Just the one analytics feature, that I would pay for if it can be made available without the full Enterprise Plan. The problem with that is that once you have the capability, there's nothing to keep you from doing anything else that comes with an Enterprise plan.? It's possible that Mark could set up other options, but doubt that he would want to spend the time for a very limited number of people.
?
Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual. |
|
Re: Automatic Image resizing broken?
On Tue, Oct 15, 2024 at 12:21 PM, Greg D wrote:
Clicking on his, my browser asks if I want to save them.? Both of the files are .jpg's, but clearly his are somehow different. Since your browser cannot open them, this suggests that they are not actually jpegs.
?
Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual |
|
Re: Using Google Analytics
On Tue, Oct 15, 2024 at 08:30 AM, Linda Kilcrease wrote:
While it makes no sense for the cost of the Enterprise plan for this, is there any way to use Google Analytics to track access and such to the website? No.? For those that want "extra" information, they have to pay for the privilege.? I noticed recently that there's no longer a fixed price for Enterprise.? It now says "Custom Pricing" so you have to contact management to find out what it would be.? Among the best things about the site, IMO, is that there is no tracking or ads.
?
Duane
--
Lots of detailed information can be found in the Owners Manual and Members Manual. |
|
Re: Automatic Image resizing broken?
On Mon, Oct 14, 2024 at 08:57 PM, Greg D wrote:
Settings seem correct.? Max photo size in email under Message Policies is "Resized to a max of 1024x1024".? What is the image format? Groups.io may not be recognizing it as a photo.
?
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual |
|
Re: Automatic Image resizing broken?
On Mon, Oct 14, 2024 at 12:50 PM, Greg D wrote:
Has anybody noticed that the attached-image resize doesn't seem to be working?? I have our group set to reduce images to 1024x1024, but we got a posting last night with a set of 3 jpg attachments (6720x4480 pixels each) that totaled some 14 megabytes, all of which were passed on through unchanged. I'm unable to replicate this. Are you sure your settings are correct?
?
There's one in Message Policies ("Max Photo Size in Email") and a second one in Features ("Max Size in Photos section").
?
Regards,
Bruce
Check out the groups.io Help Center?and?groups.io Owners Manual |
|
Re: Getting statistics of member activity
¿ªÔÆÌåÓýOn 2024-10-14 04:34, Andy Wedge via
groups.io wrote:
I've done some testing and the
Interesting, I mentioned this same condition back in 2021, not on the api call but the member list export, most_recent_message
is always set to that same unusable value for everyone, see .
Nothing ever came out of it so instead one can use the activity log
and do it that way, i.e. find who has posted a message so it can be
cross-referenced against a member table to get the one who haven't.Cheers, Christos |
Frances
Janie
Bruce
Christos Psarras
Duane