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Re: Is someone messing with edit options?

 

On Thu, Aug 1, 2024 at 10:41 AM, Rachel wrote:
Half the time I try to edit a pending post, I'm booted out of it and have to retry .. sometimes multiple times.
We need more information.?
Do you try to edit a pending post through the web interface or through the app?
What device are you using? A phone?
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I don't have that problem. Perhaps it is your Yahoo email provider?
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Also it just occurs to me - is there another moderator or owner who tries to take control of the message you are dealing with? Or you try to take control of a message that someone else is dealing with? There is a label in the subject line saying who has claimed the message (i.e. who got to it first and is editing it.)
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I normally edit a pending post on my computer on the group website.
I click on the hyperlinked Subject.
Then click on Edit (blue button)
I might click on Save after editing to double-check, but then I have to repeat the previous steps.
Or I just click on Approve.
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Frances?
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--
Help available from Groups.io help and GMF wiki.

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Is someone messing with edit options?

 

Half the time I try to edit a pending post, I'm booted out of it and have to retry .. sometimes multiple times.
?
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Settings for Message Footer links?

 

What Setting do I need for:
Default Replies to Message go to the Sender
AND
have these links in the Message Footer:

View/Reply Online (#_____) | Reply To Group | Reply To Sender | Mute This Topic | New Topic
Your Subscription | Contact Group Owner | Unsubscribe [<Member's subscribed email address>]
Re: Can someone help me with deleting a photo album?

 

On Thu, Aug 1, 2024 at 09:04 AM, Otto Nikolaus wrote:
Thanks. I thought that they had gone into Photos automatically.
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This depends on your settings.
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Go to Admin, Preferences. Settings.?
Message Formatting.
Attachments. Use the dropdown menu to change it to Moderate attachments.?
Click on Update Group.

Frances
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Help available from Groups.io help and GMF wiki.

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Re: Can someone help me with deleting a photo album?

 

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On 31 Jul 2024, at 23:07, Bruce Bowman via <bowman46118@...> wrote:

On Wed, Jul 31, 2024 at 09:24 AM, Otto Nikolaus wrote:
...change your prefs to Disable Photos to delete all of them (if that works)...
Disabling Photos temporarily does not delete them, and in fact won't do anything at all with Emailed Photos (which are attachments, not uploads).

Thanks. I thought that they had gone into Photos automatically.

Otto
Re: Can someone help me with deleting a photo album?

 

I avoid such issues (mostly!) by moderating attachments. That won't suit all groups of course but if messages have to wait for approval (and then go out with a moderation note along the lines of: [Redundant image removed by moderator.] it helps get the message through.

best, Malcolm.


On 01 August 2024 12:54:59 (+01:00), Pat Pratt wrote:

Dear Metasonix,
For over a year now, I have been in the process of one-by-one deletion of message photo attachments goong back to 2018. It is a pain. But with the new interface, easier than before, since you can go directly to delete. In lur group, it isn¡¯t so much the original posts, it¡¯s the 3-5 members of the group who consistently attach duplicates of the original photos to their replies. Grrrrrr. Originally, members just didn¡¯t know, how it worked. When advised of the situation, most have kindly cut way back. The remaining perpetrators just don¡¯t seem to get it, despite sweet beggings and stern warnings. Since it is a paid group, I would ove to consider fining them a dollar a duplicate, or similar, but their contributions to the knowledge base of the group are so important.. .
So, whenever there is a wonderful TV event, like the Olympics or SuperBowl or in the midst if a binge-watching session, I sit down to do a deletion session. Yes, I do miss some of the program, like Simone Biles floor routine, but slowly but surely getting there. I work backwards from today, as there are always new duplicates to ¡°release¡± from the album. Yesterday I deleted 20 copies of the same off-topic dog photo. Grrr. But I am now in 2021. Yeah!
You do get into a flow as you do this; if all goes well can delete a few each minute. The problem I find is when I make a mistake and end up stuck on a photo I don¡¯t want to delete, then I have to go back to some kind of starting point and work my way through to that same page. If I don¡¯t know where I was, it¡¯s a challenge.
Still IO is such a great system!?
Best wishes,,
?
--
Pat P

--?
Malcolm Austen -- malcolm.austen@...
Re: Can someone help me with deleting a photo album?

 

Dear Metasonix,
For over a year now, I have been in the process of one-by-one deletion of message photo attachments goong back to 2018. It is a pain. But with the new interface, easier than before, since you can go directly to delete. In lur group, it isn¡¯t so much the original posts, it¡¯s the 3-5 members of the group who consistently attach duplicates of the original photos to their replies. Grrrrrr. Originally, members just didn¡¯t know, how it worked. When advised of the situation, most have kindly cut way back. The remaining perpetrators just don¡¯t seem to get it, despite sweet beggings and stern warnings. Since it is a paid group, I would ove to consider fining them a dollar a duplicate, or similar, but their contributions to the knowledge base of the group are so important.. .
So, whenever there is a wonderful TV event, like the Olympics or SuperBowl or in the midst if a binge-watching session, I sit down to do a deletion session. Yes, I do miss some of the program, like Simone Biles floor routine, but slowly but surely getting there. I work backwards from today, as there are always new duplicates to ¡°release¡± from the album. Yesterday I deleted 20 copies of the same off-topic dog photo. Grrr. But I am now in 2021. Yeah!
You do get into a flow as you do this; if all goes well can delete a few each minute. The problem I find is when I make a mistake and end up stuck on a photo I don¡¯t want to delete, then I have to go back to some kind of starting point and work my way through to that same page. If I don¡¯t know where I was, it¡¯s a challenge.
Still IO is such a great system!?
Best wishes,,
?
--
Pat P
Re: Can someone help me with deleting a photo album?

 

On Wed, Jul 31, 2024 at 09:24 AM, Otto Nikolaus wrote:
...change your prefs to Disable Photos to delete all of them (if that works)...
Disabling Photos temporarily does not delete them, and in fact won't do anything at all with Emailed Photos (which are attachments, not uploads).
?
Regards,
Bruce
Re: Can someone help me with deleting a photo album?

 

On Wed, Jul 31, 2024 at 07:43 AM, Metasonix wrote:
One of our members accidentally uploaded more than 4500 photos to the group's Emailed Photos album.
That strikes me as really unlikely. I suspect these photo attachments have accumulated over time, and you only now noticed it.
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Please note that deleting any photo from this "album" will also delete the attachment from its message. If desired, you can automate that via the "Storage Limit Reached" setting in the "Message Policies" block.?
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Regards,
Bruce
Re: Can someone help me with deleting a photo album?

 

How did the member upload the huge number of photos at Emailed Photos? If attached to a message, could you delete the message to get rid of both the message and the Emailed Photos that are attached?

Just tested and it does delete the topic messages and attached photo.

Frances


--
Help available from Groups.io help ( /helpcenter ) and GMF wiki ( /g/GroupManagersForum/wiki ).
Re: Can someone help me with deleting a photo album?

 

I don¡¯t know your group but how many *other* photos are there? Would it be possible to save those somewhere, change your prefs to Disable Photos to delete all of them (if that works), and then restore the saved ones?

Otto

On 31 Jul 2024, at 09:42, Metasonix via groups.io <synth@...> wrote:

One of our members accidentally uploaded more than 4500 photos to the group's Emailed Photos album.

I can delete the individual photos, but that would take days and days. I can't find ANY way to delete the whole album. There is no "Delete Album" button there.

The group is called tubecollectorsassociation.

Please, what do I do?
Re: Can someone help me with deleting a photo album?

 

On Wed, Jul 31, 2024 at 12:43 PM, Metasonix wrote:
There is no "Delete Album" button there.
Correct. The Emailed Photos album is not a real album like others you may create. It's a pseudo album in that it is just contains pointers to photos attached to emails. That's why there is no delete button.
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Regards
Andy
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Re: Can someone help me with deleting a photo album?

 

On Wed, Jul 31, 2024 at 12:43 PM, Metasonix wrote:
There is no "Delete Album" button there.
Correct; a bulk deletion of emailed photographs is not available.?
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When you get fed up removing them one at a time, then I recommend that you revisit your group settings as I suspect that those you currently have are not optimal.?
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Go to Preferences > Settings > Message Policies and scroll down to Max Photo Size In Email and Storage Limit Reached.
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I noticed in one of your group messages that you suggested to members that they limit their photos to 1 MB. This is very probably greater than is required and you can reduce the amount of storage consumed per photo using the Max Photo Size... setting. Note that a change of setting will not be retroactive; the size of photos already in the album will not be reduced. Then make sure that the Storage Limit... setting is set to Delete Old Attachments; this will result in "new" attached photos automatically deleting the oldest ones already there.
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Then go back and delete some more of the 4500 unwanted ones to vent your frustrations. :)
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Chris?
Can someone help me with deleting a photo album?

 

One of our members accidentally uploaded more than 4500 photos to the group's Emailed Photos album.

I can delete the individual photos, but that would take days and days. I can't find ANY way to delete the whole album. There is no "Delete Album" button there.

The group is called tubecollectorsassociation.

Please, what do I do?

--
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E. A Barbour
Metasonix
Re: Trying to Direct Add a former list member #direct-add

 

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On 2024-07-30 18:54, M Parker via groups.io wrote:
I am now trying to Direct Add her back into the members list but keep getting an error message
RRR YYYY <RRR@...> ?digest: Inactive user

Where are you seeing this error, in an email notification sent to you or online in the activity log?

Cheers,
Christos
Re: Can't change my Group Email Address name

 

So, when I first tried to change it to "EastHills4H", it went through even though it looked like it didn't. And I tried again before the change went through, which caused some sort of problem. I never deleted a group with either name but I could see the system getting confused with a second try to change the name. That makes sense, thank you!
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I'll try emailing the support email, although I don't have a paid group yet because the new name wouldn't work - fingers crossed...
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Kris
Re: Trying to Direct Add a former list member #direct-add

 

Hello.

This may be as a direct result of when were confirming the email addresses of all users earlier this year. If the person did not complete that, they may have been switched to this status by the system. The only thing I can suggest is for the user to contact
[email protected]
?and explain the situation, there may be something they are able to do that normal users/owners of groups cannot.
Thanks.
From Michael.


On Wed, 31 Jul 2024 at 10:59, M Parker via <parker=[email protected]> wrote:
A member of my group was removed by me in mid January. I am now trying to Direct Add her back into the members list but keep getting an error message
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RRR YYYY <RRR@...> ?digest: Inactive user?
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(real name and email address disguised)
Can anyone help please? I specifically want to use Direct Add.
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Margaret
UK
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Re: Trying to Direct Add a former list member #direct-add

 

On Tue, Jul 30, 2024 at 06:59 PM, M Parker wrote:
RRR YYYY <RRR@...> ?digest: Inactive user?
?
(real name and email address disguised)
Can anyone help please? I specifically want to use Direct Add.
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The Help page says in the section about downloading the member list:
Note: In the User Status column of the downloaded list, a value of user_status_inactive means the user¡¯s Groups.io account was disabled by Groups.io management. The subscription records associated with an inactive account remain in the system and are accessible only by Groups.io management.
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I am not totally sure whether this related to the status of your old member or not.?
Did you ban them rather than remove them?
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Frances
--
Help available from Groups.io help and GMF wiki.

?
Trying to Direct Add a former list member #direct-add

 

A member of my group was removed by me in mid January. I am now trying to Direct Add her back into the members list but keep getting an error message
?
RRR YYYY <RRR@...> ?digest: Inactive user?
?
(real name and email address disguised)
Can anyone help please? I specifically want to use Direct Add.
?
Margaret
UK
?
?
Re: Can't change my Group Email Address name

 

On Tue, Jul 30, 2024 at 03:34 AM, Kris K. wrote:
But when I put in the correct EastHills4H, it says that name is taken!
Yes, it says that name is already taken but if you try and go to what would be the group home page (/g/EastHills4H) it says it doesn't exist. If, during one of your attempts, you deleted a group with that name, then the name becomes unusable for some unspecified period of time.? As you have also paid for a new group then an email to Mark at [email protected] may enable you to get your preferred group name back but there's no guarantee on that.
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For future reference, if there is any chance you may wish to reuse a group name at a later date, it's always best to initially rename it to something nonsensical before deleting it.? That way, it's the nonsensical name that becomes unusable for an unspecified period of time.
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Regards
Andy
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