Hi - I just realized that I am not receiving messages sent to main+owner@ (and never have, I don't think!) ?They should be sent to my gmail address but they are not. ?The only thing I get is the request to join approval message. ?I'm the owner, my email is correct (I get everything else). ?I checked the "receive all mail" button. ?But nothing is actually being sent to me. ?In activity, I can see the message that I sent to myself (as owner), and can read it there, but that message is never sent on to my actual email address. ?

Am I missing something basic? ?Is there some place I can log in as the owner and read messages that are sent to owner? ?Is there somewhere else that lets you choose a different email address for the owner address besides the personal account of the owner?

I'm flummoxed!

Thank you!

Liz

Hello

In dark mode, a lot of our #hashtags have become virtually unreadable like



or



The whole idea of dark mode is to make text easier to read and to put less strain on the eyes, not more.
I'd like to stay with dark mode so is there a workaround when creating #hashtags?

Thanks

On Thu, Apr 25, 2024 at 01:25 PM, Thomas Wilson wrote:

Folks are approaching me to complain they are not getting list messages and want to know "can't you just fix it?"

You can proactively send them another bounce probe. That's all.

/helpcenter/ownersmanual/1/managing-members/checking-for-bouncing-members?

If they don't receive the message and click on the link therein, they will remain in bouncing status.

If I know that a bouncing address is clear (I can send email to it with no problem), can I work around by unsubscribing the member, then doing a direct add?

That won't work. Bouncing is an account status, not subscription status.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

I manage the group for my Church.?
Many members (including older ones) are tech novices so it is difficult for them to follow the normal procedure to clear a bounce.
Folks are approaching me to complain they are not getting list messages and want to know "can't you just fix it?"
If I know that a bouncing address is clear (I can send email to it with no problem), can I work around by unsubscribing the member, then doing a direct add?

I know this is not the "approved" method, but I don't see anything forbidding it either. Opinions?

Thanks in advance,
Tom

Thank you Bruce...? I will join the beta group.
Many thanks for your help.

Jack

On Thu, Apr 25, 2024 at 07:27 AM, joseph hudson wrote:

And remember notices, you will need to disable the leave notice if you have one active.

The 'Goodbye' notice is sent when a member voluntarily leaves a group and the 'Removed Member' notice is sent when they are removed by a Moderator.? The notices are only sent if they are marked as Active.

Regards
Andy

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And remember notices, you will need to disable the leave notice if you have one active. To check to see what notices you have active, go to admin and two member notices.

On Wed, Apr 24, 2024 at 05:48 PM, Jack wrote:

OK you, then you are moderated until I can make sure you are not trying to span the email list with junk.

Jack,
Moderation is? not just for Spammers/junk.? It is perfect for dealing with misbehaving members, so you can screen their posts and reject them if you find them inappropriate. If they continue their behavior then I would ban them form the group.

Peteski

Joseph...

What do I have to disable first?

My group is restricted.? You have to apply, I OK you, then you are moderated until I can make sure you are not trying to span the email list with junk.

Jack

Hello Andy.?

I do not know what you mean when you say "switch to the new U".? Can you tell em what you mean by this?? Is this an option I can change in my forum here?? And if I do this, I can globally remove all the photos and files sent via email to my forum?? Do I have to pay Group IO extra money for this?

Thanks for trying to help me.

Jack

On Wed, Apr 24, 2024 at 05:31 PM, Jack wrote:

I pay good money to have my forum here.? I am not asking for much.

Jack -- This is not the place to post feature requests. Please join and post it as a #suggestion.

Please consider that the idea might get more traction with groups.io management if you ask nicely.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

Hi...? It is a permission issue in Group IO.? I let all members make folders in the file area and the photo area.? And I regularly post a message detailing how they can go to the file area or the photo area and post and and text.? Few do this.? They just attach a photo or file to an email and post like that.

I will have to turn off file attachments for a while until I can delete all the files and photos people have posted.

I am sorry this can not be done with just one or two mouse clicks to remove all the photos and files that are attached to messages..? I pay good money to have my forum here.? I am not asking for much.

Jack

On Wed, Apr 24, 2024 at 01:05 PM, Michael Pavan wrote:

It is not at each individual group, e.g. Group Managers Forum

No it's not. You have to click the GIO logo first.

I also wish you could sort the results by group. The only sort key that works is Created date.

Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

On Wed, Apr 24, 2024 at 01:12 PM, Gaige Beck wrote:

Is there a way to change a mod to

An owner ?

See the site FAQ.

Duane
--

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OK, fair enough. I habitually have the website open at </groups>, where I see all my groups listed, so I can easily see if any need any action such as approvals. I suppose some might be a member of only one group.

Ahem!!

Right there on the member list:

Note:?If a member does not have?RI?next to their email address, they are not subject to reverification and they do not need to do anything. (-emphasis added)

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? ? Good Afternoon, ? This owner of the group passed away. One do the mod's need to be made an Owner.? Is there a way to change a mod to An owner ? If so how do I go about Doing this.? Any help would be Wonderful. Thank You so much for Any help you can give me. ? Hugs Always Beck ?

We always let a member know if, because of their behavior, we're going to put them on moderation, remove them, or ban them. We've had to ban two subscribers, and we've put a few on temporary moderation, and a couple on permanent moderation. It's standard practice for us to give them specifics on why we've done it.

Pete

RS means reverification successful.