On Thu, Apr 18, 2024 at 08:07 PM, Sugar wrote:

When starting a new free group, am I able to place a member as a mod or owner?

Yes. ?See #11 in this start-up guide.
/helpcenter/gettingstarted

Frances
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Help available from Groups.io help and GMF wiki.

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is there an easy way for me to stay abreast of developments like this (without getting loads of emails)?

Join the beta group as Andy suggested but in addition, I would suggest to set your Advanced Prefs message selection to FollowOnly with all its options checked instead of All messages (/helpcenter/membersmanual/1/controlling-the-volume-of-email-messages-you/following-or-unfollowing-topics-and-hashtags). This way you won't get every single message sent in beta in the digest or summary, you'll only get the thread/topic starter messages and then you can follow any topic that interests you.

Cheers,
Christos

On Thu, Apr 18, 2024 at 04:30 PM, Richard Waller wrote:

is there an easy way for me to stay abreast of developments like this (without getting loads of emails)?

You could join the beta group and set your subscription to Digest or Daily Summary.

Regards
Andy

Many thanks for the swift reply. Follow-on question - is there an easy way for me to stay abreast of developments like this (without getting loads of emails)? We use the API from a membership system to add and remove group members and I will now have to make changes to that system to cater for thischange, and there will now also be discrepancies between that database and our groups.io forum. It would be good to be able to anticipate these things! Not a whinge, by the way... we love groups.io
Many thanks, Richard

On Thu, Apr 18, 2024 at 03:26 PM, Richard Waller wrote:

Any idea why groups.io thinks it is an invalid address?

That's because it's classed as a role based address. See this recent about that.

Regards
Andy

Hi - I have a member whose address is info@.... If I try to add it to the group I get an error stating that it is an invalid email address. However, if I send an email to that address from my personal email it is received and can be replied to so clearly there is nothing actually wrong with that email address.
Any idea why groups.io thinks it is an invalid address? I've tried searching the owner's manual but can't find anything useful...
Thanks, Richard

On Wed, Apr 17, 2024 at 08:21 PM, lee wrote:

Can I add phone numbers and address information to their record for each of the members of my group?

Yes. Premium and Enterprise groups can define extra member data as described in the Owner's Manual.

Regards
Andy

Can I add phone numbers and address information to their record for each of the members of my group?

Thank you Bruce

That was my interpretation of it, but wanted to make sure before informing the subscriber

Personally I have not seen any evidence of throttling on the groups.io side but take your point

Much appreciated

Nivard Ovington in Cornwall (UK)

On Wed, Apr 17, 2024 at 02:25 PM, Alex Stone wrote:

What’s the easiest way to turn a free group into a paid group?

/helpcenter/ownersmanual/1/upgrading-or-downgrading-groups/upgrading-a-free-group?

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

What’s the easiest way to turn a free group into a paid group?

On Wed, Apr 17, 2024 at 02:00 PM, Nivard Ovington wrote:

mx4c51.megamailservers.eu: 452 4.7.1 Your IP address has been temporarily deferred. Please retry this message later. H:GRM

Looks like a simple case of throttling on the receiving end. In essence, their server is saying "we're not ready to handle this right now. Go away for awhile."

Am I correct in saying that this is a problem at the subscribers end?

Yes and no. The main problem is the expectation that emails will always be delivered in real time.?

Groups.io could throttle mail on the sending side, and sometimes does. I doubt that would make your subscriber any happier.?

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

I have a subscriber who has been receiving posts out of order of their being posted, and some not received at all

In his Email delivery history under Most Recent Unsuccessful Attempts of which there are about 20 , this is the response message :-

mx2c51.megamailservers.eu: 452 4.7.1 Your IP address has been temporarily deferred. Please retry this message later. H:GRM

And under Bounces :-

mx4c51.megamailservers.eu: 452 4.7.1 Your IP address has been temporarily deferred. Please retry this message later. H:GRM

Am I correct in saying that this is a problem at the subscribers end?



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Nivard Ovington in Cornwall (UK)

At times I only hear 2 out of the three choices I have, meaning my screen reader, Jaws will not read the third option.

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Now I moderate another group and when I went to change the role of a member, I don’t hear this option any longer.

So can someone please instruct me on how to change a member’s status to owner or remove a current member to just member.

I have been given permission to do this by our owner.

I can ?have access to all the owner has , all but to delete the group.

When the owner made you a moderator, did they tick off:
Set Moderator Privileges (also allows access to the member list and allows setting member subscription options)

You might ask the group owner to double-check.

Frances
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Help available from Groups.io help and GMF wiki.

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On Wed, Apr 17, 2024 at 11:53 AM, lee wrote:

Can I download and/or print a list of members in my group?

In Admin, Members, there is a download button.

In Help -?/helpcenter/ownersmanual/1/exporting-or-downloading-your-group-s-data/downloading-your-group-s-member-list?single=true

Frances
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Help available from Groups.io help and GMF wiki.

?

Can I download and/or print a list of members in my group?

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Greg,

I am the Administrator for our?groups.io?site and have noticed that sometimes (but not every time) when a sender includes a photo in a message, that same photo also appears in the footer section of our email deliveries.

Greg -- There are at least four different ways to attach/embed an image in an html email. See??for an overview.?I believe what you are referencing can occur when a photo is embedded as a CID image. In such cases, some mail clients may encounter the image data in a separate MIME part further down the message and render it a second time.?

What you're seeing is what Bruce mentioned above, it does depend on the way the image was inserted/embedded into the message body, for example in Thunderbird it has this option (auto-defaulted to checked) when one wants to insert/embed an image inline:



It also depends on the individual email client being used to (either send or) view the message, not all of them work 100% "correctly" regarding message formatting/displaying. I've also noticed it infrequently and it seems (in my experience) it's more prevalent in replies to messages which had inline embedded images referenced in separate mime parts. The good thing is that the image is not physically duplicated, at least the times I happened to check it through View Source.

Also, just to make sure, the "attached" copies of the image are not included in the footer, they are just displayed at the end of the message body text so they appear to be part of the footer.

Cheers,
Christos