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Date

Re: E.U. Issues with Transfers?

 

As Dave Sergeant said earlier, this is all about the GDPR EU regulations that come into force on 25 May 2018.? As they are from the EU legislation, they are extremely complex and are of the classic "sledgehammer to crack a nut" variety.

Loads of practical guides will appear on the internet as the date approaches, and I guess we are all going to have to read whichever of those we trust and take a view on whether we risk breaking the law for a low level complexity members' group, or we just say "stuff it" and carry on with life using Groups.io as it helps us run our groups so well.

I know where my vote lies!


Re: Explain Special Notice?

 

Elizabeth,

I had created it in Member notices rather than as a New topic. Problem solved.

Ah.

The Member Notices are implicitly special - they go out to the selected member(s) directly, without regard to those members' subscription settings. They are not considered group messages, unlike the Special Notice option to New Topic which are in essence group messages, but with the extra delivery reach.
?
Now I just have to reset them all to no email!

Another option, now that I think of it, would have been been to sort your Members list by the Delivery column, checkmark all the No Email folks, and use the Member Notice mechanism to send them a copy of the same message. Then you wouldn't have had to switch their delivery and put it back.

Of course, either way you risk the ire of those members who say "No means No" and complain about receiving any message or notice from you.

Shal


Re: Pending Subscription #membership

J_Catlady
 

In many cases I¡¯ve resorted to admitting the member and resending the questionnaire afterwards. It seems to have a better chance of reaching them that way. Our group is NuM so there¡¯s not much risk.
?
Call me pessimistic but I don¡¯t think there¡¯s an easy solution to this. Mark tried really hard for awhile and couldn¡¯t. At the very least, maybe this will push him towards quicker implementation of the planned web-based questionnaire. Already we are losing members to parallel FB groups because they make it so easy. An emailed questionnaire (that goes into a black hole half the time) requiring an email response is a huge disincentive.

?

On Feb 13, 2018, at 1:26 PM, Don <dgrass1@...> wrote:

It¡¯s nice to know it¡¯s not just me having this problem. I took your advice and contacted Mark.

?

Thank you,

Don

?

[Excess quote trimmed by moderator]


Re: Explain Special Notice?

 

Thanks, Shai. I had created it in Member notices rather than as a New topic. Problem solved. Now I just have to reset them all to no email!

Elizabeth
On 13 Feb 2018, at 04:14, Shal Farley <shals2nd@...> wrote:

Elizabeth,

I am somewhat confused by the special notices thing too. I wanted to
use it to make sure all the people that have been transferred to
groups from yahoo actually knew about it. So I changed all the no
email people to special notices, and wrote an email explaining the new
situation.
So far so good.

Except you could have spared yourself some effort (I think) by checking "Disable No Email" in the Message Policies section of your group's Settings.

But I have no idea how to send this. I¡¯m obviously missing something.
The "New Topic" page ought to have a "Send this message as a special notice." checkbox.

Alternatively, maybe I¡¯ve messed up the whole list, since there don¡¯t
seem to have been any messages sent or received today!
That's a little harder to guess at. Have you (or anyone else) tried to post any messages? Via web or by email?

And where are you looking? Your email Inbox? The group's Messages section? The group's Pending page?

One way to learn if messages have been attempted is to look in the Activity page. Click the "Message Activity" tab at the top to limit the list to message-related entries. Do you see any activity? Do the items give you a clue about why nothing has posted?

Shal


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CILIP's School Libraries Group national committee


mailto:ebsln@...

SLN (School Librarians' Network): /g/SLN

To subscribe send a blank email to:
[email protected]
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Re: Pending Subscription #membership

 

¿ªÔÆÌåÓý

Shal,

?

I looked at the Most Recent Successful Delivery, and it said Message; Welcome notice: Welcome Message, Delivered 11:46 am. Most Recent Unsuccessful Attempt: No email deliveries

Recent Bounces: No bounces.

?

I¡¯ll ask them to check a Spam folder if they have one.

?

Don

?


Re: Require info from prospective members

Cherrill
 

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In our pending membership, we send a questionnaire to the pending subscriber asking about 5 questions: one of them being exactly what your question is; along with 'how did you hear about our group', do you own or have you previously owned a shih tzu', what is the age of your shih tzu'... then we say 'once we hear from you, we will approve your membership.

Cherrill? 
Be kinder than necessary; 
for everyone you meet is fighting some kind of battle.
On 2/13/2018 1:13 PM, Richard Carlson wrote:

Is there a way to allow/require prospective new members to answer questions such as "Why do you want to be part of this group" etc. to help identify them as desirable members of the group?



Re: Pending Subscription #membership

 

Don,

I sent a Resend Pending Membership Notice to the last two people that want to subscribe to my group, but neither had replied to the notice. I sent a personal email to the two individuals asking if they received the notice, and to date one replied telling me they did not receive the notice. .. What is happening here?
?
My guess: spam folder.

In the pending list click on the person's row (anywhere except the checkbox). Then have a look at the "Email Delivery History" tab. That ought to tell you the fate of the messages.

If the messages were delivered by Groups.io then most likely the person just didn't see it. Whether it went to their spam folder or some other place would be up to their email service. If the delivery was unsuccessful that's something you could tell the would-be member, and have them report the three-digit failure code and message to their email tech support to find out why their service would not accept the message, and whether there's a way to "white list" Groups.io to ensure future deliveries.

If there's no record of the message(s) there, then I'd report that to [email protected]

Shal



Re: Pending Subscription #membership

 

¿ªÔÆÌåÓý

It¡¯s nice to know it¡¯s not just me having this problem. I took your advice and contacted Mark.

?

Thank you,

Don

?

From: [email protected] [mailto:[email protected]] On Behalf Of J_Catlady
Sent: Tuesday, February 13, 2018 1:10 PM
To: [email protected]
Subject: Re: [GMF] Pending Subscription #membership

?

This happens in my group all the time. Drives me nuts. I would report it to Mark at support so he knows it¡¯s happening to others besides me. He always says that the system logs it as successfully delivered, but about a third to a quarter of the time the person never gets it and I have to email them outside the system.


Re: Require info from prospective members

J_Catlady
 

¿ªÔÆÌåÓý

Not yet. We send a questionnaire in the pending member notice and require an email response. It¡¯s not 100% effective.


On Feb 13, 2018, at 12:13 PM, Richard Carlson <rich@...> wrote:

Is there a way to allow/require prospective new members to answer questions such as "Why do you want to be part of this group" etc. to help identify them as desirable members of the group?

We want to discourage potential spammers and group collectors and keep it to people who would be willing to take an extra step to prove they are worthy of our group.

Thanks!


Re: Pending Subscription #membership

J_Catlady
 

¿ªÔÆÌåÓý

This happens in my group all the time. Drives me nuts. I would report it to Mark at support so he knows it¡¯s happening to others besides me. He always says that the system logs it as successfully delivered, but about a third to a quarter of the time the person never gets it and I have to email them outside the system.


On Feb 13, 2018, at 1:01 PM, Don <dgrass1@...> wrote:

I have my Pending Subscription notice set for active, and it has worked until recently. I sent a Resend Pending Membership Notice to the last two people that want to subscribe to my group, but neither had replied to the notice. I sent a personal email to the two individuals asking if they received the notice, and to date one replied telling me they did not receive the notice. I told the one that replied I was going to resend them another notice, and if they would please reply back to me if they received it. This person replied a little while later that they had not received the notice, but since I felt confident they could be approved I did. It appears the Welcome Notice and the email notification I get when a person joining the group works, but not the Pending Subscription Notice. What is happening here?

Don


Pending Subscription #membership

 

I have my Pending Subscription notice set for active, and it has worked until recently. I sent a Resend Pending Membership Notice to the last two people that want to subscribe to my group, but neither had replied to the notice. I sent a personal email to the two individuals asking if they received the notice, and to date one replied telling me they did not receive the notice. I told the one that replied I was going to resend them another notice, and if they would please reply back to me if they received it. This person replied a little while later that they had not received the notice, but since I felt confident they could be approved I did. It appears the Welcome Notice and the email notification I get when a person joining the group works, but not the Pending Subscription Notice. What is happening here?

Don


Re: E.U. Issues with Transfers?

 

You are probably talking about the new GDPR regulations which will be
coming into effect from the end of May:


Until that time the existing data protection regulations are in force
which are much more relaxed and as far as I am aware there are no
issues.

I am assuming after May Mark (and Yahoo) will have to abide by the GPDR
requirements when storing and transferring data. He has not commented
to date but no doubt is aware of the new regulations.

But you have till the end of May, which is plenty of time to do the
transfers before the regulations come into force.

Dave

On 13 Feb 2018 at 11:33, Jim Betz wrote:

Hi,

? I didn't give you enough information to answer me ...

? The group I'm talking about has over 10,000 members.? That means that
simply isn't possible to get 'authorization' from all of the E.U.
members.

? Will we try?? Of course we will.? But in the end we are going to have
to transfer the group without having heard from each and every member.?
So we can't -know- we have their permission.? Can they opt out
themselves?? Yes.? That's not the issue.? The issue is about
transferring an individual person's membership (who lives in the E.U.)
from yahoo groups to groups.io.

? The real question is "does transferring someone who is in the E.U.
actually violate the E.U. regs (laws?) related to privacy?". These
regs/laws, as I understand it, are related to 'spam' and other
undesirable aspects of using the web.

? I can not disclose who told me about this - it was told to me in
confidence. - Jim B.


Re: what is "Claimed by"

mrfixit82852
 
Edited

Mark fixed the glitches in my group?

Joe


Re: E.U. Issues with Transfers?

Cherrill
 

¿ªÔÆÌåÓý

one of the owners of our group is from the UK¡­ and we have several members from the EU
We transferred our group from yahoo to .io more than a year ago;?
I have never heard of what you are talking about.

Cherrill?


On Feb 13, 2018, at 12:33 PM, Jim Betz <jimbetz@...> wrote:

Hi

? I can not disclose who told me about this - it was told to me in
confidence.
- Jim B.






Require info from prospective members

Richard Carlson
 

Is there a way to allow/require prospective new members to answer questions such as "Why do you want to be part of this group" etc. to help identify them as desirable members of the group?

We want to discourage potential spammers and group collectors and keep it to people who would be willing to take an extra step to prove they are worthy of our group.

Thanks!


Re: what is "Claimed by"

 

>??Not sure what you mean by "click on them",

Sorry. To be clear. I can approve either by clicking the check box next the message and then pressing one of the 'approve' buttons. Or I can click on the message itself, (read it,) and click the approve button there.

In both cases, the email does go out (I receive it in my inbox), but the message also remains in the 'pending' queue as viewed on the web site.



Re: Transfer instructions #transfer

 

Many thanks!
Marina


Re: [tvc] Messages having different times

 

Sharon,
Under my Account is Preferences, then Time Display. which can be set to Relative ( ie 5
minutes ago) or Absolute (ie Jan 13, 2016, 4:47pm )

OK,
Tony

On 13 Feb 2018 at 9:54, Sharon Villines wrote about :
Subject : Re: [GMF] [tvc] Messages having dif

On Feb 11, 2018, at 8:49 PM, Shal Farley <shals2nd@...> wrote:

and the default for the message time is relative, ¡°within 5 minutes.¡±
No. That is "5 minutes ago" - an example of relative time. It is not a control over time accuracy.

The feature is whether you want time displayed in a relative way ("an hour ago", "yesterday") when it is recent enough, or whether you always want to see the actual time displayed.

This control by the way is largely or entirely ignored, and Mark ought to remove it. He's settled on using abbreviated absolute time everywhere, with hover text showing the full date/time string.
Thank you, Shal for all the clarifications. I¡¯m setting up two detail projects ¡ª several conjoined
Groups.io and a time banking system. The number of boxes to check off on dozens of screens
numbs my brain.

I would eliminate this. I scrolled through my beyond full inbox a few days ago and all the
messages were for today, yesterday, two hours ago. To quote the date in my return message, I
had to figure out what it was. I don¡¯t think there is a setting in Apple Mail to turn this off but you
remind me to look.

Thanks again,
Sharon


Re: E.U. Issues with Transfers?

 

Hi,

? I didn't give you enough information to answer me ...

? The group I'm talking about has over 10,000 members.? That means
that simply isn't possible to get 'authorization' from all of the E.U.
members.

? Will we try?? Of course we will.? But in the end we are going to have
to transfer the group without having heard from each and every
member.? So we can't -know- we have their permission.? Can they
opt out themselves?? Yes.? That's not the issue.? The issue is about
transferring an individual person's membership (who lives in the
E.U.) from yahoo groups to groups.io.

? The real question is "does transferring someone who is in the E.U.
actually violate the E.U. regs (laws?) related to privacy?". These
regs/laws, as I understand it, are related to 'spam' and other
undesirable aspects of using the web.

? I can not disclose who told me about this - it was told to me in
confidence.
- Jim B.


Re: what is "Claimed by"

mrfixit82852
 

Shal

I have been getting the Claimed By since yesterday. I tried approving using email and by going to the group to approve messages. No luck either way. It let me reset the privilege of the member, but would not let me approve. I also tried sending a new topic to the group and that also did not get posted.?

Finally today after many tries I was able to approve one message, that did show up on the message board. But the ones from yesterday never did, and the message I posted myself never showed up.

Joe

It means that a moderator has edited the message, or has it open for editing now. It is a mechanism intended to help moderators avoid stepping on each other's toes.

(a) When I click on them and say approve, they don't leave the
queue ...
Not sure what you mean by "click on them", but you should be able to check the box on their row and approve them - or open them individually and approve them. In either case you'll get a pop-up warning that the message is claimed.

The hard question- this what I see through my web browser 'at work'.
'at home' I don't see those messages in the pending queue - Pending is
empty form the home browser.
I don't have an answer for that, unless one or the other browser was caching old information, or circumstances changed as you moved from work to home (the messages were approved, deleted, or otherwise removed from the pending queue).

Shal