On Sun, Dec 27, 2020 at 09:13 AM, Marina wrote:

Is there anything else I should consider?

Any Yahoo Mail addresses that bounce with a "554 mailbox is disabled" error can be safely deleted.?Ref:?/g/GroupManagersForum/message/30601?

Yahoo has been purging "inactive" YMail addresses only a monthly basis and this is the error that comes back when you attempt to send something to one of them.

Regards,
Bruce

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Check out the groups.io Help Center?and?groups.io Owners Manual

Duane wrote:

I do agree that it's a good idea to check on
members now and then though.

I've never done that, to be honest. Many members left the group when we moved over from YG, but I've done nothing to check on the present members (around 2300) ever since.
However, I have disabled No Mail and I'm going to send a Special Notice with an unsubscribe link for those who want to leave.
I'll lock the Special Notice and invite people who need help to contact our moderators.

Is there anything else I should consider?

Thank you for your help,
Marina

Many thanks Duane

My understanding of it was correct

Much appreciated

Nivard Ovington in Cornwall (UK)

Thank you, Chris and Duane.
If they still show on the bouncing list in the next days, I'll just remove them.

Regards,
Marina

On Sun, Dec 27, 2020 at 12:36 AM, Lisa wrote:

somehow, it was removed when she left.? She didn't Remove It!

Lisa -- Any Owner can delete a group; but to do so, you have to click the Delete Group button at the bottom of the Settings page, followed by typing "I understand" in the confirmation dialog. This sequence of events is unlikely to happen by accident.
?
Go to the group's home page (htttps://groups.io/g/GROUPNAME). If the home page is still there, the group still exists.

If you've lost your administrative functions, it's probably because you aren't logged in...or maybe you are logged in, but with the wrong email address.?/g/GroupManagersForum/wiki/8512?

Regards,
Bruce

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On Sun, Dec 27, 2020 at 06:50 AM, Marina wrote:

Apparently the bounce probe went through, but the member is still in red bouncing.
What's the problem?

The probe went through, but they didn't click on the link contained in it.? Until that happens (they remove themselves from bouncing status) they will continue to be a red B.

Duane
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GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Sun, Dec 27, 2020 at 06:49 AM, Nivard Ovington wrote:

extmail.optusnet.com.au: 521 5.7.1 <*@optusnet.com.au>: Recipient address rejected: You are not allowed to send mail. Please see if you feel this is in error. (127.0.0.4)

What does the above mean?

Optusnet uses the spamhaus list for filtering emails.? Back in October spamhaus put GIO on the blocked (known spammer) list, so all groups email was marked as spam.

There was recently another person using optusnet that had the same problem of their messages not getting through.? It turned out that the emails they were sending were from optusnet.com.au instead of the subscribed address of optusnet.com? They removed the .au in their sending program and all was well again.? We know that they're the same, but GIO takes them literally, so they're deemed two different addresses.? The other option would be for them to add an alias for the .au address to send from.

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Sun, Dec 27, 2020 at 12:50 PM, Marina wrote:

Apparently the bounce probe went through, but the member is still in red bouncing.
What's the problem?

The successful delivery of a bounce probe does not unbounce the account; for that to happen the account holder (= member) must respond to the bounce probe.

Chris

I have several members, with accounts linked to the same provider, in red bouncing status.
That provider has been blacklisting GIO for a while.
I wanted to do one last test and sent a bounce probe on Dec 22.
Checking under Email Delivery History for each bouncing member I found the following:

Most Recent Successful Delivery
Message
Bounce probe
Delivered
Dec 22
Response
<5FDB3D3E00E33A11> Mail accepted
(number changes for each member)

Apparently the bounce probe went through, but the member is still in red bouncing.
What's the problem?

Thank you for your help.
Marina

I have a subscriber who says they tried to post to one of my groups but the post was returned as she was not a subscriber although has been for nearly a year

They posted today and on the 21st Dec so there does not appear to be a problem at present

I do not know as yet if they tried to send from an email address which is not subscribed

Under her Email Delivery History

Recent Bounces

Oct 17

extmail.optusnet.com.au: 521 5.7.1 <*@optusnet.com.au>: Recipient address rejected: You are not allowed to send mail. Please see if you feel this is in error. (127.0.0.4)

What does the above mean?

(I think I understand it but would like confirmation)

Under the groups activity I found no bounced or rejected posts from her name or email address just the two recent posts and then in March before that



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Nivard Ovington in Cornwall (UK)

On Sun, Dec 27, 2020 at 12:36 AM, Lisa wrote:

somehow, it was removed when she left.? She didn't Remove It!

?

Do you mean she was removed from the group? Perhaps by marking a message as spam?

Please see?/helpcenter/faq/1/group-member-faq/q-i-got-a-message-that-i

Frances
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Help available from Groups.io help and GMF wiki.

?

On Sat, Dec 26, 2020 at 11:54 PM, Lisa wrote:

Question, if someone that I made has Owner on my Ads List, removed herself off does that mean, I lose my Group.? I am not mad at her, I was just curious.? Thanks Everyone!

As long as there is one owner (you, I assume), your group is safe. I understand that Groups.io won't let the last owner leave.

Frances
?
--

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Help available from Groups.io help and GMF wiki.

?

Question, if someone that I made has Owner on my Ads List, removed herself off does that mean, I lose my Group.? I am not mad at her, I was just curious.? Thanks Everyone!

Lisa

Neill,

I would like to offer the "+subscribe" method to individuals who have
been active in the group.

I assume you mean the former Yahoo group...

I tested it with a friend using the syntax: ...
This has not been successful.

As Duane said, that should work.

But note, the person sending to the +subscribe address must receive and respond to a confirmation request sent from Groups.io. Absent their confirmation nothing else happens: no activity log entry, no Pending Member entry.

If that person doesn't promptly receive the confirmation request in their Inbox, they should check their Spam folder, Junk folder, or wherever else their email service may have diverted the message.

I couldn't find a relevant entry in the Help section.

/helpcenter/membersmanual/1/joining-groups/joining-a-group-by-email
/helpcenter/membersmanual/1/joining-groups/responding-to-a-confirm-your-subscription-message
/helpcenter/membersmanual/1/additional-information/standard-group-email-addresses

Shal


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On Sat, Dec 26, 2020 at 03:25 PM, Peter Cook wrote:

You can just send an invite to the person, and they'll be reinstated. I've had to do this a couple of times when the member lost the spam notice.

Thanks Peter, I'll do that.

--?
Jim
poston@...

You can just send an invite to the person, and they'll be reinstated. I've had to do this a couple of times when the member lost the spam notice.

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On Sat, Dec 26, 2020 at 11:38 AM, Augusto Ciuffoletti wrote:

so I suggest you to consider the possibility of either gìving the admin the possibility to override the templates, or provide a range of localizations.

No one on this group can do anything like that.? This is a user-to-user group that is NOT monitored by GIO management.? Only the beta group (and its subgroups) will catch their attention.

Duane
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The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki