Keyboard Shortcuts
ctrl + shift + ? :
Show all keyboard shortcuts
ctrl + g :
Navigate to a group
ctrl + shift + f :
Find
ctrl + / :
Quick actions
esc to dismiss
Likes
- GroupManagersForum
- Messages
Search
Re: How to Send Message to all members from the group.io website
#messages
Thanks. Special Notice sounds like the solution. I hadn't thought of that.
|
How to prevent join notifications during large invite
#notifications
#moderators
#invitation
Hello everyone
I'm about to invite a bunch of people, and I don't want my moderators flooded with notifications. Do I understand correctly that I only need to set each moderator's the "Members" notification to "None" for a few days? If I understand correctly, people who are invited can join without approval, so there would be no "Pending Members" notifications for such people, is that right? Thanks Samuel |
Re: Able To Add/Change Cover Photo to Basic Group?
One of the problems I see in all these groups is people responding to questions based on a misunderstanding of what the question is. Often times people ask a question and after a few replies the discussion morphs into something having little to do with the original question. I see that on GMF a lot.
My question wasn't how to change a cover photo, I know how to do that. I was wondering if there were any restrictions on whether you could change a cover photo in basic groups. Or if once you set the cover photo you were locked into that photo. (You aren't.) In the basic group I set up at the request of the founding owner I have already changed the cover photo several times. tommy0421 |
Re: Not sure where to fix confirmation problem?
mddd,
He says he has gotten the confirmation messages and relies to many ofWhat Bruce and Duane said. A good diagnostic for this is to have him CC you the next time he replies to the confirmation message. That will allow you to examine the From address of the reply to verify that it matches his subscribed email address (the one flying the NC banner). If it differs, that may indicate the need to resolve a deeper issue: getting his subscription and account straightened out so that it matches the address he wants to use to receive and post messages. His account was approved and shows in directory.No, not his account. If it were confirmed it wouldn't be flying the NC banner. I think what you mean is that you approved his subscription to (membership in) your group. A single email address is tied to a single account, and may be subscribed to multiple groups. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Members left and rejoined
And to close out this thread, in the beta group, Mark said that when someone uses the unsubscribe link at the bottom of the email, the system sends an email with a link to rejoin if it was done in error. Apparently, this is what happened.?
I did reach out to the three that did this almost simultaneously, asking if there was any particular reason for leaving and rejoining. Only one got back to me and his answer was "No...?It Automatically got cancelled".?The detective in me noticed three (there may be more) things wrong with that reply, so my suspicions taht the three were part of a group up to something nefarious was not allayed. I'll be interested to see if they re-apply. Dave |
#moderators #gold BUG? Cannot give Gold to Shal?
#moderators
#gold
I am finally (last seconds before the old planet explodes) moving our group from Yahoo to groups.io and I am greatly benefiting from the articles here. ? |
Re: How to Send Message to all members from the group.io website
#messages
Sumner,
Can I generate a message to all members from the group's groups.ioYes. You can use the New Topic page (in the list on the left) to start a new topic. Depending on the group's settings you can use the Reply link in the bar under any message in the group. The group may have Replies set to "Sender" rather than "Group", if so look for the silver "Group Reply" button over to the right underneath the reply composition box. That will toggle the Reply button on the left between blue "Reply to Sender" and green "Reply to Group". We have now added over 200 members and would like to issue aAs Frances suggested, for this purpose you might want to use New Topic and check the "Send this message as a special notice" box (a Reply cannot be sent as a special notice). Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Reply and reply all configuration
Duane,
Several people have reported that Thunderbird ignores the Reply-To atIIRC one of those cases is when both Reply-To and List-Post are present (and maybe only if the Reply-To content specifies the same address as the List-Post, which was breifly the case with Groups.io messages). Then the Reply function reverts to the From field. Evidently Thunderbird believes that you wouldn't want both Reply and Reply List to do the same thing ("Reply List" is a button that appears only if the the List-Post field is present). I have also seen it do (what I consider) the wrong thing with Reply-To: like use it for both Reply and Reply-All (ignoring the From in the Reply All). In direct contravention of the logic in the prior case. I don't believe anyone has completely nailed down when or why.I won't even go near the claim that my knowledge of TB's weirdness is complete. When some company, in this case TB, decides they're too big to followI don't think TB think's it is "too big" (quite the contrary). I suspect they would claim that their interpretation is compliant with the RFC, or is at least a reasonable interpretation. On the other hand, I think a year or two back it was noticed that certain i-centric mobile email interfaces completely ignored the Reply-To field. My understanding is that it has since been fixed. IF everyone followed the RFCs, we wouldn't have as manyDon't discount the role the creeping-features monster has had with later RFC revisions. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Not sure where to fix confirmation problem?
On Mon, Dec 7, 2020 at 08:49 PM, Mddd wrote:
might be something to add to confirmation message if it is common problem.The address they used to apply is included twice in the email they receive, in the subject line and in the body.? You can see an example at /g/GroupManagersForum/files/Confirmation%20email%20example.pdf Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Re: Reply and reply all configuration
Stephanie,
I will say this reply/reply all is very confusing. For example,In GMF we prefer to keep the conversation on list, as that may help other people having the same or similar problem figure out what's going on. If the only thing your reply said was "thank you" we'd prefer that it be sent privately. But since (in this case) you've provided additional information it is perfectly fine on list. I use outlook on my computer and whatever iphone has for email andAs I and others have said, Outlook's behavior most likely can be influenced by the content of various header fields in the original message. Particularly the Reply-To field. I wonder why groups.io is changing functionality that most peopleYahoo Groups does the same. If your Yahoo Group has "Messages Reply To" set to "All Members" that puts a Reply-To field in the outbound messages that tells Outlook and other email interfaces to direct replies to the group's posting address. The "Messages Reply To" selection is still on the Group Settings tab of the Control panel over there. From what you've said your Yahoo Group is no doubt set to "Sender", so I'd recommend the same setting here. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Not sure where to fix confirmation problem?
On Mon, Dec 7, 2020 at 06:23 PM, Duane wrote:
A problem I've had with some potential members is that they reply from a different email address than the one they used to apply.Mddd -- This also being a possibility, this person might have more success clicking on the "Confirm Account" link than actually replying. Regards, Bruce? Check out the groups.io Help Center?and?groups.io Owners Manual |
Re: Not sure where to fix confirmation problem?
On Mon, Dec 7, 2020 at 04:58 PM, Mddd wrote:
He says he has gotten the confirmation messages and relies to many of them but his account does not change from NC.A problem I've had with some potential members is that they reply from a different email address than the one they used to apply.? I suspect that some of them have email forwarded from the account they applied with, so the reply comes from the address it was forwarded to and won't work. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Re: Not sure where to fix confirmation problem?
On Mon, Dec 7, 2020 at 05:58 PM, Mddd wrote:
Not sure if bug. Keep sending confirmation message to a new member.I suspect he's replying to the wrong message. Have him forward it to you so you can look at it. Regards, Bruce? Check out the groups.io Help Center?and?groups.io Owners Manual |
Not sure where to fix confirmation problem?
Mddd
Not sure if bug. Keep sending confirmation message to a new member.
His account was approved and shows in directory. Can see the confirmations were delivered. He says he has gotten the confirmation messages and relies to many of them but his account does not change from NC. Not sure how to fix? mddd |
Re: How to Send Message to all members from the group.io website
#messages
Based on a test I just did, "no mail" can be reached in a workaround. Perhaps someone else can double-check?
If you go to Members in Admin, sort so subscriptions is the display layout (by clicking on Subscriptions).
-- Select the No Mail members using the checkboxes. Go below the list and choose Actions. Choose Send Message. Paste your message. Then send. This goes from your?+owner email address. However I would do this cautiously. You have chosen to allow this option and the members have opted for it. Perhaps send just one to alert them to new help content as posts (or better yet, in Guidelines or your group wiki). Frances GMF wiki for help.?Search box at the top of each page. Check out the?new groups.io Help Center??Use your browser to search or download?the PDF. |
Re: How to Send Message to all members from the group.io website
#messages
On Mon, Dec 7, 2020 at 12:29 PM, Sumner Village Neighbors wrote:
Can I generate a message to all members from the group's groups.io website? We have now added over 200 members and would like to issue a series of "tutorial" messages on how to use the group website.You can send messages to all members whose subscription is Special Notices or more. Not to "No Mail". Of course, "no mail" subscription people can go online to read it. The official help says: Special notice
A message that is sent as an individual email message to all group members regardless of their email delivery setting.
Exception: Members who set the No Email delivery option do not receive special notices.
Only group owners or moderators can send special notices. Special notices typically are used for significant group announcements.
Read about "special notices"?It is easiest to send it from the group homepage. Choose New Topic. Below Add Tags box, there is a checkbox for sending the message as special notice. You might also want to create Guidelines or send a Monthly Notice. See?/helpcenter/ownersmanual/1/managing-member-notices You can check out the official help -?/helpcenter and the GMF wiki -?/g/GroupManagersForum/wiki Here's how to send a special notice -? /g/GroupManagersForum/message/33962 Frances ? -- GMF wiki for help.?Search box at the top of each page. Check out the?new groups.io Help Center??Use your browser to search or download?the PDF. |
How to Send Message to all members from the group.io website
#messages
Can I generate a message to all members from the group's groups.io website? We have now added over 200 members and would like to issue a series of "tutorial" messages on how to use the group website.
|
to navigate to use esc to dismiss