I know you have resolved your problem, but if you went to :-

GroupManagersForum >> Wiki

Search term = Cover photo

Three hits 1st and second refer to the cover photo and how to change it

Nivard Ovington in Cornwall (UK)

On Sun, Dec 6, 2020 at 07:43 PM, Laurence Marks wrote:

one that's not usually visible is "Reply-To". If I were to send you an email with From:larry@... but also include Reply-To:donald@... and you selected Reply in any mail user agent on Earth, the reply would go to the White House.

I don't think that's quite true.? Several people have reported that Thunderbird ignores the Reply-To at times.? I don't believe anyone has completely nailed down when or why.? When some company, in this case TB, decides they're too big to follow the rules, things like this happen.? IF everyone followed the RFCs, we wouldn't have as many incompatibilities.

Duane
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On Sun, Dec 6, 2020 at 09:22 PM, Stephanie Hilwig wrote:

I will say this reply/reply all is very confusing. For example, ideally this would go to you, but clearly I’m bugging the entire group with my thank you.

There are ways you can do a direct reply.?

On the group homepage, as long as settings are set for you, members can select Reply to Group, then select Private (on the bottom right). This group (GMF) is set that way. You can set yours that way too.

From email, depending on the subscription someone selects, they can reply to the member directly by email.?
Click on Rely to Sender in the footer.
/helpcenter/membersmanual/1/additional-information/understanding-message-footers?single=true

Frances


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GMF wiki for help.?Search box at the top of each page.

Check out the?new groups.io Help Center??Use your browser to search or download?the PDF.

Thanks Shal. I partially understood. I will try to configure my new group tomorrow and transfer everyone from my yahoo group. I will say this reply/reply all is very confusing. For example, ideally this would go to you, but clearly I’m bugging the entire group with my thank you. For my group, I do most of the posting. Many people just reply with a comment for me and sometimes people reply all with additional info for the group. I use outlook on my computer and whatever iphone has for email and both just reply to sender or reply to all as the buttons suggests. I wonder why groups.io is changing functionality that most people consider universally the same. Oh well.

You will have a lot more success with a search like "basic change cover."

I used an abbreviated version of this thread's subject line -- "change cover photo basic." I also tried "basic change cover," as per the suggestion above. Neither produced anything. In the meantime, I tried loading and then changing the cover photo on the basic group I created. Yes, it can be changed.

tommy 0421

Stephanie,

Sorry, I didn't realize you had two topics open. That's actually a good thing (matching the Topic's Subject line to the content), but I was going topic by topic. Anyway, see my answer in your other topic, if you haven't already, and reply with further questions in this one.
/g/GroupManagersForum/message/35401

I believe most people respond to their emails using their email client
buttons.

I certainly do.

So when one responds to a groups.io email with the email client
buttons, they will not work as reply or reply all???

It depends on the group's Reply To setting and the behavior of the email client, as outlined in my other reply.

For example, to send this email, I hit reply, but instead of it going
to you, it populated the “to” field with the entire group...so the
“reply” forced a “reply all”.

Mostly correct, because I set GMF's Reply To option to "Group". I think that's the most natural setting for a discussion group, rather than rely on members to remember to use Reply All (with the expected consequence that many conversations would end up off list by accident).

In a group with Reply To set to "Sender" the Reply function will go to the sender, but Reply All will go to both the Sender and to the Group. So the sender will get two copies, one via the group.

At least that's the behavior under Gmail's web interface. Thunderbird does something completely different in that case. It offers Reply and Reply List, but both send to the List address, which looks like a bug in Thunderbird to me.

I don’t understand why reply doesn’t go to sender and reply all
doesn’t go to group, so people can reply to who they choose.

I think the optimal choice depends on the nature and purpose of the group. But the technical underpinning is that the email standards include the Reply-To field so that senders can specify a preferred reply address. Unfortunately, some email interfaces have their own idea of what Reply and Reply All should mean.

Shal


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lonelinesslab,

User B, although they are an owner and I can see there are not bounced
where I their member profile, is not receiving these notifications.

When you look there, if a message is listed in the "Most Recent Successful Delivery" panel then you know that the member's email service accepted the message. After that, whether it goes to the person's Inbox, Spam, Trash, or a black hole is entirely up to that service to decide.

Some email services may greylist messages from groups.io, in which case you'll see messages listed in the "Most Recent Unsuccessful Attempt" panel.


But after a reasonable period of time (several days) if a message doesn't appear in the Recent Bounces panel then it is reasonably safe to assume that it was accepted by the email service.

Is anyone able to point me in the direction of how/ where I can
troubleshoot this issue?

The most likely issue, given that the messages aren't bouncing, is that they are being delivered to User B's Spam folder. He/she will have to figure out how to correct that or work with it.

Apart from telling user B what to look for (above), I'm not sure there's anything you can do. It is possible that User B's corporate domain is not a suitable service to use with Groups.io (if they have policies that blackhole such messages) or it is possible that User B can contact the corporate IT department to resolve the problem.

Shal


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Stephanie,

(I assume I need to pay and then direct add, but is that easy for a
non-tech person, because if not, I’m probably better off with the
basic invite, but that’s a lot of work.)

It is pretty easy. Frances' links show the way. Direct Add and Invite are nearly identical in how you use them, differing primarily in whether the addressee needs to take an action (reply or click a link, for Invite) or not (for Direct Add).

2. In yahoogroups, when a member replies to an email, the member can
either select reply or reply all like for all standard emails.

Actually, in Yahoo Groups, as here, the behavior of the user's Reply or Reply All function depends in part on the group's setting. Where confusion arises is with the behavior of various members' email interfaces, which vary in how they use the content of the To, CC, From, Reply-To, and other fields in forming a Reply or a Reply All (or a Reply List).

For Groups.io the "Reply To" selection in the Message Policies panel of your group's Settings page. It controls the insertion of a Reply-To field in the outgoing messages.

A common choice, used here in GMF, is "Group". The simple Reply function in (most) members' email interface will form a reply directed to the group's posting address.

If your group sets Reply To to "Sender" then Groups.io will either not insert a Reply-To field or will insert one that directs the Reply function to the posting member's address (for reasons). For the most part this will let the member's email interface behave as a "standard email" in the way you seek.

Shal


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Duane, thank you, and thank you for the fast answer. I will give your advice a try. If I have any other questions, I'll post here. Best always -- Catherine

On Sun, Dec 6, 2020 at 02:15 PM, Catherine Asaro wrote:

I am trying to find the transfer method to switch a yahoo group to a group here.

The first thing to do is set up the group(s) using /helpcenter/gettingstarted as your guideline.? You can then invite the folks from the YG!.? If you choose a Premium group, you can Direct Add them.? If you plan to only have a Basic/free group, you could upgrade to Premium for one month to Direct Add the members.? Also see the Owners Manual for more details.

Duane
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GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

On Sun, Dec 6, 2020 at 02:04 PM, Stephanie Hilwig wrote:

So when one responds to a groups.io email with the email client buttons, they will not work as reply or reply all??? but instead both buttons will go to one choice determined by how group is configured?

I believe that's correct.? If the group "Reply To" default is "Sender", the client Reply would only go to the sender.? If the group default is "Group", the client Reply would go to the group.? If the group default is "Group and Sender", the client Reply would go to both.? It's also possible to remove the other option for the group when one is selected as the default by checking the "Remove Other Reply Options" box.

Have you read /helpcenter/ownersmanual/1/customizing-group-settings/message-policy-settings to see how it all works?

Duane
--
The official Groups.io user documentation is in the Groups.io Help Center.
GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki

Hello. I am trying to find the transfer method to switch a yahoo group to a group here. I found the instructions from 2019, but they no longer appear to be valid. Can anyone help me with this? My apology of the updated information is posted somewhere; I couldn't find it. If you could direct me to that information, I would much appreciate it. I have several yahoo groups that i would like to transfer over.

Thank you for any help you can give.

开云体育

Chris, yes I’m talking about the email client buttons. I believe most people respond to their emails using their email client buttons. So when one responds to a groups.io email with the email client buttons, they will not work as reply or reply all??? but instead both buttons will go to one choice determined by how group is configured? For example, to send this email, I hit reply, but instead of it going to you, it populated the “to” field with the entire group...so the “reply” forced a “reply all”.?

FYI folks, I've posted an inquiry to beta on this. Just struggling to wrap my head around "resumed via web." I've never noticed any web feature that would allow someone to resume a vacated membership...especially in a Restricted group. Rejoin, yes.

Maybe there's something in the phone app that would allow this to happen.

Regards,
Bruce

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On Sun, Dec 6, 2020 at 03:36 PM, Stephanie Hilwig wrote:

Sorry, I don’t understand...

Neither do I, or at best I'm not sure.

Then I looked a bit harder at your final sentence: Not the link option at the bottom of emails that start blank message.

I then concluded (rightly or wrongly) that you want your email client Reply / Reply All buttons (or those on your mail provider's web interface) to determine the destination of a reply... (either the original sender or the whole group) rather than use the links provided by Groups.io in the footer of each message.

If my conclusion is correct, then the answer quite simply is no. Your email client (or mail provider's mail interface) is an instruction to your mail provider, not to Groups.io.? Similarly using either the Reply Sender or Reply Group links in a message footer is an instruction to Groups.io, not to your mail provider.

Chris

On Sun, Dec 6, 2020 at 11:08 AM, Tommy Meehan wrote:

I posted the above question in this group's search box and on Wiki but didn't see an answer.

The message search engine is based on?keywords,?not phrases. If you typed the above subject line in the search box, that's equivalent to

"able AND to AND add AND change AND cover AND photo AND to AND basic AND group"

You will have a lot more success with a search like "basic change cover." See also?/helpcenter/membersmanual/1/working-with-group-messages/searching-for-messages-in-the-archive?

I think the answer is yes, but I'd like to know for sure ahead of time.

The answer is "yes."

I'm about to start a new basic group for an existing Yahoo group whose founding owner has been unable to decide over the past few years whether to 'make the move.' He kept going back and forth but now, as of December 15th, he has no choice. He either has to fish or cut bait. He's decided to fish!

Too bad the group didn't move a year ago...more features in Basic groups back then.

The cost of procrastination...

Bruce

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Cal,

I am inviting from my groups.io log in, and my first attempt with
about 10 names worked fine. I’ve been able to add a few more. Not
sure why that process works sometimes and not others.

Can you explain more clearly what you try to do, and what you see, when the process does not work? So far our guesses have been all over the map because we're working with almost no information.

I do notice that when it works I get almost an immediate response that
the entries have been received/processed.

And when it doesn't... What do you notice?

One possibility is that sometimes your attempt to invite is being held pending approval by Groups.io. This happens whenever you've invited more than 20 addresses in the past 24 hours.
/helpcenter/ownersmanual/1/inviting-people-to-join-a-group/inviting-more-than-20-people-at-a

If that's the case you should know it from a banner that is put on the Invite page when you click "Send Invitations". In this casethose invitations "haven't worked yet". They'll be released as soon as approved. Note the general advice is to Invite your entire list at once, so as to incur this delay only once. That's after inviting a few addresses of your own as tests to iron out your Invite message and gain familiarity with the process.

I have considered upgrading to Premium , but I’m not sure if that will
work. I’d give that a try if I could downgrade after getting the group
setup as I don’t think that we really need the enhanced features.

You can choose the Premium for one month plan, which downgrades automatically at the end of the month. It is designed for this exact situation (using Direct Add to bring in an initial list of members when forming a group).

Note: Direct Add is also subject to the approval requirement. So in that sense it won't work any faster.

My group are all seniors and some have a hard time with email in
general.

That's a good use case for Direct Add over Invite. I do the Premium for one month in my PTA group to bring in new parents each year at registration - it is far easier for me than herding them all through the Invite, Request Membership, or +subscribe processes.

Shal


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I posted the above question in this group's search box and on Wiki but didn't see an answer. I think the answer is yes, but I'd like to know for sure ahead of time. I'm about to start a new basic group for an existing Yahoo group whose founding owner has been unable to decide over the past few years whether to 'make the move.' He kept going back and forth but now, as of December 15th, he has no choice. He either has to fish or cut bait. He's decided to fish!

tommy0421