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Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 04:29 PM, Monica Utsey wrote:
If it works, then it has to be a ¡°group owner¡± bug.No, if using another email address works then the problem is in the email account you're using as owner.? I "own" 8 groups here and get all the emails I'm supposed to.? I also have several member accounts so I can do testing from a members point of view and they work fine.? However, I don't use an msn address.? If there were a ¡°group owner¡± bug, you wouldn't be the only person with a problem. Have you verified that the emails you send are actually added to the message archive online?? You really need to go to the group to check your email delivery history, your subscription settings, and anything else that has to do with messages.? The easiest/best would be your email delivery history right after you send an email to the group.? If it shows as sent by GIO and accepted by your email service, there's nothing GIO can do about it. You could also spend a little time reading the Owners Manual and Members Manual.? The Members Manual has more details about email settings for your subscription. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: I am the group owner but do not see messages I post
Monica Utsey
¿ªÔÆÌåÓýI have compared both emails settings meticulously and they are all the same.? I like the idea of transferring ownership to another email.? I¡¯m going to give that a try and see what happens.? If it works, then it has to be a ¡°group owner¡±
bug.? In the meantime, I am still on hold with Microsoft Customer service ? From: [email protected] <[email protected]>
On Behalf Of Bruce Bowman
Sent: Sunday, August 2, 2020 4:12 PM To: [email protected] Subject: Re: [GMF] I am the group owner but do not see messages I post ? On Sun, Aug 2, 2020 at 03:38 PM, Monica Utsey wrote:
I'm kinda with Duane in that it's probably a setting on one of your mail accounts. Failing that, consider transferring ownership of the group to an email address that already works.? Check out the ?and? |
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Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 03:38 PM, Monica Utsey wrote:
I doubt if it is an email subscriber issue as one person mentioned because I subscribed to the group using another?msn email and it works perfectly fine.? The email was sent to the group and I received a copy.? However, it doesn't work the same for my group owner email.I'm kinda with Duane in that it's probably a setting on one of your mail accounts. Failing that, consider transferring ownership of the group to an email address that already works.? Regards, Bruce Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: I am the group owner but do not see messages I post
Have you checked:
toggle quoted message
Show quoted text
I always want copies of my own emails?
in the page?/account?page=prefs
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Barbara
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On 2 Aug 2020, at 20:39, Monica Utsey <motherjegna@...> wrote: |
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Re: Photos and attachments
A thank you to Dano and Shal for responding. It did strike me as a system bug. Last night I offered to 'help' the member by copying his image (from the pending submission) and converting it to a jpeg and reposting. When it didn't work it was a surprise -also a tad embarrassing. I can almost hear some of the members muttering, "I always knew this guy didn't know what he was talking about." LOL
Shal I am going to copy the images from the member's original source -- online historic newspapers -- which are actually in PDF format. Then convert them to jpegs (as I have done I don't know how many times). Then post to shalstest. I'm wondering if I start from scratch if that might work? When I report this in Beta should I send the image or just the error code? tommy0421 |
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Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 02:39 PM, Monica Utsey wrote:
The only one that does not work properly is motherjegna@...,That tells me that you have a different setting on that account than you do on the others.? I'd compare them, both the GIO accounts and the msn accounts, to see what is different. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 11:51 AM, Monica Utsey wrote:
So does groups.io block the group owner from fully participating in the group?No.? Sending of messages to you is determined by your subscription settings for the group.? Whether you actually receive them is determined by your email provider. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
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Re: Photos and attachments
Tommy,
I'm going to take the liberty of inserting and attaching an image of aBoth came through cleanly (legibly) in my email as well. Thunderbird showed the attached copy inline after the message body (per one of my option settings), and the Gmail web interface showed the attachment as a thumbnail (click to view and download). The inline image was formatted in the message body as a normal-looking HTML <img> tag: <img src=cid:[email protected]" /> "cid" is the traditional attachment protocol for inline images, so nothing funky there. ... they were not viewable when the message was posted.This looks like a bug to me. The inline image ought to show inline, and the attachment thumbnail ought to be clickable to view/download. For the attachment I get the same XML error code you copied. I don't know exactly what the problem is. It doesn't seem to be a problem with how the web message poster is formatting the message, given that at least two different email interfaces display it correctly. So I'm guessing it is a problem in the Messages display when one views the message. I then converted the images to a jpeg -- by making two screen caps andGiven that inline and attached images normally work for me and others, my first thought was that the image file format is something that Groups.io image viewing couldn't handle. But that second test should have cured that, I would think. You're welcome to experiment with different image formats in shalstest (I recently approved your membership) to see if you can identify what does and does not work - I'm sure that info will help Mark enormously in tracking down the problem. But ultimately this seems to me like it needs to be reported in beta as a #bug. Shal -- Help: /helpcenter More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Photos and attachments
¿ªÔÆÌåÓýTommy -
No explanations, but here's a possible solution. I have some similar groups, and occasionally see problems with things captured by posters?pasting an image to M$ Word. I believe the problems come from filtering the image?through Word itself, and I suspect?it gets compounded when people try to open it without Word.
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One thing I have tried to do is get people to run the image through Irfanview instead of a word processing program. (?- It's free.) After right clicking the image and saving it, open Irfanview and use Edit > Paste to put it into Irfanview. ?Then use File > Save as to save it as an image file. My personal preference is to?save as?JPG files because they're pretty universally accepted. (Because of the inherent compression of JPG, the file is also not quite as good as the original which helps?mitigate some of the copyright issues.)
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Treating it as an image file in the first place seems to avoid a lot of the conversion snafus that using a word processor might trigger. It also avoids the setup stuff they might add to the file.
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Dano
? ----- Original Message -----
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I posted the message and images from the website. No email involved.? I used the Add picture tool and the Add attachment tool. A member had originally sent the image to the group as images pasted onto a word doc and attached to his email. They opened properly in the pending message preview but not when they were actually posted. I offered to help. I copied the images and saved them as a single png, went to the website, replied to his message and added the images as pictures and attachments. Again, they displayed just fine in preview. It's a group where everyone is moderated including me. When I opened the pending message the image and attachment displayed properly. I approved the message and once it posted it no longer displayed. I got the tiny icon and the same XML error message. I tried it again, saving the image as a jpeg. Previewed fine. Sent to the group and displayed properly in pending. Once approved the image no longer displayed and again I got the error message. The attachment also opens and displays properly in review or as a pending message. Once posted it no longer will open. Instead, I get the XML error message.
In this morning's daily digest the images displayed normally but not the attachments. They return the XML error message: "This XML file does not appear to have any style information associated with it." Why does the software call it an XML file? It's a jpeg. What does not having any "style information" mean? What really has me baffled is, why the image displays properly in preview and pending but not when it is actually posted. What is happening in between? The group is one that began on Yahoo almost twenty years ago, we have had thousands of images posted. I myself must have posted hundreds. Not once has this ever happened before. Size doesn't seem to be the problem. The image is about 300 kb. This is a history group and images are very important. I would really like to have some idea what might have gone wrong in order to be able to correct it if this happens again in the future. tommy0421 |
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Re: Groups.io site updates
#changelog
On Sun, Aug 2, 2020 at 07:29 AM, Steve wrote:
I currently have three (3) open polls running in my group, and did not lock them when I created them to prevent email replies (as I always use to do), because recently on a previous poll when I did so, I noticed no one could vote.? So to keep me unconfused, I can now confidently lock the current open polls and they will remain open for voting but not eligible for replies which is what I wish?Steve -- It's my understanding that the change has been reverted and polls and topics should behave as they did previously. Try it and see. If you have any active polls that were closed by Mark's change earlier this week you may find it necessary to reopen them. This can be done by selecting Edit Poll from the More menu, followed by clicking on the Reopen Poll button. Regards, Bruce? Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 09:13 AM, Monica Utsey wrote:
I sent a test message and the message shows in groups.io, but it is not delivered to my email.? Monica -- I suspect the messages are being filtered as spam. Are you using webmail, or an email client? If the latter, which client is it (Outlook, W10 Mail, ???)? Is the client using a spam filtering add-on, or are you letting your provider do that? Check out the groups.io Help Center?and?groups.io Owners Manual |
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Re: Group Owner Email "Sent" folder?
#email
John,
When I go to admin/activity as you suggested, I see messages I have sent to the whole group and messages sent to me. What I don't see is messages I have sent to an individual member. That is what I would really like to be able to do. Thanks, Karin |
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Re: I am the group owner but do not see messages I post
On Sun, Aug 2, 2020 at 08:13 AM, Monica Utsey wrote:
I thought groups.io would be smoothNormally it is.? And when it isn't, a bug report on the beta group usually gets things fixed fairly quickly.? The problem is all of the different email providers and clients that want to do things their own way.? GIO has no control over those, but does make an attempt to overcome some of the more common difficulties, such as the setting to get copies of your own emails when you use Gmail. Many times, something like this is caused by a setting, or lack of, in your subscription to the group in question. Duane -- The official Groups.io user documentation is in the Groups.io Help Center. GMF's Unofficial Help Wiki: /g/GroupManagersForum/wiki |
Duane
Bruce
B?rbel Stephenson
Tommy Meehan
Shal Farley
D R Stinson
Karin Beil