On Tue, Apr 7, 2020 at 02:15 PM, J. Bernstein wrote:

We're thinking of trying a poll for our group.? But only members with groups.io accounts can complete the poll.? So if some of our members joined only via email and never logged in to groups.io, they wouldn't be able to complete the poll.?

Correct.

So is there a way to sort the member list to know how many are using the group ONLY via email?

You can search the group Activity Log for entries that suggest someone may have logged in at some time (i.e.: did something "via web"). Logins, however, are are account activity and are not tracked anywhere that's available to a group owner.

Regards,
Bruce

On Tue, Apr 7, 2020 at 02:15 PM, J. Bernstein wrote:

We're thinking of trying a poll for our group.? But only members with groups.io accounts can complete the poll.? So if some of our members joined only via email and never logged in to groups.io, they wouldn't be able to complete the poll.? So is there a way to sort the member list to know how many are using the group ONLY via email?

Members are those who have been accepted as part of your group or joined your group. They have Groups.io accounts. The distinction between email members and those who have never logged in is a false distinction.?

And if they wish to participate in a poll, yes, they will need to go to the website. But that's easy. They can use the special link - Email me a link to login. See
/g/GroupManagersForum/wiki/Logging-In

And from the new Official help page:
/helpcenter/membersmanual?single=true#h.r4cts2sirtug

And see this about Polls:
/helpcenter/membersmanual?single=true#h.8ihfjo9v3vze

Frances
?
--
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers
and
Official Help

Is it possible to merge a parent group (lets call it A) into our parent group (lets call it B)?? Both parent groups also contain subgroups. Can we take parent group A and make it a subgroup in parent group B transferring all its files and messages and contacts with it?
I am an owner of both groups.
Any advice greatly appreciated!

We're thinking of trying a poll for our group.? But only members with groups.io accounts can complete the poll.? So if some of our members joined only via email and never logged in to groups.io, they wouldn't be able to complete the poll.? So is there a way to sort the member list to know how many are using the group ONLY via email?

Jonathan Bernstein
ApplePi group

On Tue, Apr 7, 2020 at 11:26 AM, Wayne Hulehan wrote:

As best I can tell, default is that first post must be moderated.
Can I turn that off?
It appears I must check one of the boxes?

If you have a restricted group, you can turn it off. Yes, you must choose one of the spam control options.?

Frances
?
--
GMF Wiki: (unofficial) Help for members (and would-be members) and group managers
and
Official Help

On Tue, Apr 7, 2020 at 03:33 PM, Den W2DEN wrote:

Another 'better' solution:

Disable Spam Filtering altogether. This works!

You have inadvertently touched on a sore point there. When the group I co - own migrated from Yahoo towards the end of 2017 my ISP (and mail provider) British Telecom had an annoying habit of shunting quite a bit of Groups.io traffic into my spam box, which meant that it didn't upload into Outlook. (And yes, I am running on a rather elderly version, but that's another story.)

The obvious solution was to do exactly what you have suggested, and that worked well until last weekend. BT has changed its webmail design / appearance / functionality and that switched spam filtering back on, but this time without providing the end user the capability of switching it off again. At that point everything from Groups.io has been branded as spam, much to my annoyance.

I will check BT's so - called help pages again but as far as I can see there is no workaround for this at all. There is a lot of talk about a change from POP3 to IMAP being "better" but given that that could be rather tedious I am unwilling to set about it unless I can be certain that some sort of betterment will arise.

I am putting off trying to contact BT because I know from past experience that the whole process is more stressful than I care to incur.

Having got that off my chest there is some evidence emerging that emails from Groups.io are on occasions "missing"; they neither turn up anywhere nor get listed as bounced in my Email Delivery History.

ODTAA, as someone once said.

Chris

开云体育

Another 'better' solution:

Disable Spam Filtering altogether. This works! Thank you Donald Hellen

Den . . .

On Tue, 07 Apr 2020 06:19:15 -0700, "Den W2DEN" <w2den@...>
wrote:

if you are missing incoming emails go on-line to your Xifinity Connect and make sure the settings are correct. If emails are being sent to spam you can see them then you need to call Comcast to get help 888-565-4329 (8am-8pm)I hope this helps other

What happens if you just disable spam filtering. Will it let the
messages pass through to your inbox?

With Roadrunner email, I don't think I had the choice to disable it
but I did have the choice to let it add "SPAM" to the beginning of the
subject line on suspected spam messages then send them to my inbox.

Your image shows there's a check box to enable spam filtering, so I
was wondering what would happen if it was unchecked.

Donald


----------------------------------------------------
Some ham radio groups you may be interested in:
/g/ICOM
/g/Ham-Antennas
/g/HamRadioHelp

On Tue, Apr 7, 2020 at 08:33 AM, Den W2DEN wrote:

After almost 2 hours we found the problem.

Thanks for your update.? I've added a link to this message on our wiki page about Comcast, /g/GroupManagersForum/wiki/Comcast.net

Duane
--
GMF's Wiki: /g/GroupManagersForum/wiki
Help: /static/help
A few site FAQs: /static/pricing#frequently-asked-questions

After almost 2 hours we found the problem.
Comcast has marked our [email protected] address as SPAM. Default settings on the Xfinity email account are to enable spam filtering and NOT save a copy. This can be found in the Settings / Advanced Settings near the bottom for each Xfinity email account. Enabling both Spam Filtering choices will put all spam into the spam folder on the server. At least you can see what is being filtered.
This has been escalated by Comcast tech support to remove this address from their spam list which is administered by a third party. may take 72 hours.


... if you are missing incoming emails go on-line to your Xifinity Connect and make sure the settings are correct. If emails are being sent to spam you can see them then you need to call Comcast to get help 888-565-4329 (8am-8pm)
I hope this helps others.....
?

On Tue, Apr 7, 2020 at 06:25 AM, EJP wrote:

>?It would be best if someone that's experienced the anomaly reported it

I thought that was what I was doing.

GMF is a user-to-user group.? We have no capabilities to do anything other than try to help others resolve situations using the existing site tools.

> on the beta group

This is a problem with the rolled-out production version of the site, not a beta version. I fail to see the point.

The beta group is the official group for reporting bugs and making suggestions.? Mark (site owner) had mentioned possibly changing the name of it once the site 'went live', but it's so ingrained after 5 years that it hasn't been done.? That may also have something to do with the fact that there are many references on other groups using links to the beta group that would be broken if it changed.

> so they could furnish any other details of the process.

Again, I thought that was what I was doing. I've already been asked to repeat myself once. This is just giving me the runaround. I pass. Sorry to have wasted my time.

Hopefully you've learned more about how the site works and which groups are intended for various functions, as well as giving others a heads up on a possible problem, so not a complete waste of time.

Duane
--
GMF's Wiki: /g/GroupManagersForum/wiki
Help: /static/help
A few site FAQs: /static/pricing#frequently-asked-questions

On Tue, Apr 7, 2020 at 12:25 PM, EJP wrote:

This is a problem with the rolled-out production version of the site, not a beta version. I fail to see the point.

Ah... I suspect a misunderstanding. "beta" is the Groups.io group where problems are reported and changes / improvements suggested. The Home Page is .

Chris

>?It would be best if someone that's experienced the anomaly reported it

I thought that was what I was doing.

> on the beta group

This is a problem with the rolled-out production version of the site, not a beta version. I fail to see the point.

> so they could furnish any other details of the process.

Again, I thought that was what I was doing. I've already been asked to repeat myself once. This is just giving me the runaround. I pass. Sorry to have wasted my time.

EJP

I have looked at all the suggestions.

• There are no recent messages in my bounced page ( latest is 2019)
• The messages are all listed in the Message Activity and my Member Activity
• Some members did receive the messages, I did not
• Yes, i use Comcast but there was no unusual amount of Groups.io message that day.

I will attempt to open a ticket with Comcast to try and 'upgrade their reception limits'.

Fred,

I am a group owner a large group. My group is having same problem. I
am not receiving notifications to moderate messages either.

I am also member of other groups and not receiving messages from those
groups either but can go to website and see activity.

Same advice as for Den and Joe: check your email delivery.

For messages addressed to you from specific group there's an Email Delivery History tab in your Subscription page.

For messages addressed to you from all of your group memberships there's the Bounce History page in your account.

Comcast is one of the email services that doesn't seem to be able (or willing) to handle the volume of traffic from Groups.io to the service's customers. To resolve this problem you'll have to convince Comcast to upgrade their reception limits from Groups.io.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Neil,

It appears your suggestion did the trick all now appear to be normal.

Glad to hear it!

That being the case Erikag59's suggestion is on-the-mark: you probably should do some in-depth grooming of Thunderbird's address book - it would seem you've somehow collected a bunch of useless or erroneous contact entries. Since those addresses might be used for auto-completion when you type an address, they will only add confusion.

And you are correct I have been using Thunderbird for years.

Me too. And Eudora Pro before that.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Sally,

Seems strange that they all have the exact same message and IP
address.

The IP address 66.175.222.12 is Groups.io's outbound server. So not strange at all.

Is anyone else getting this message for bounced members?

Those, and messages like them, seem to plague users of certain email services. The services don't seem to understand that Groups.io is a list service, and try to limit the delivery of messages as if the messages were undesirable. Or maybe they have inadequate server resources to handle users who subscribe to mailing lists.

Shal


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

Christopher,

To the people who've been around longer: is this the sort of thing
that should be reported to [email protected] so that they're aware of
the situation with this host?

I don't believe that is necessary, Mark appears to have automatic monitoring for delivery issues:

"INTERNAL: More logging to track email delivery speed"


"FYI: I'm seeing some slow email delivery, and am investigating the

issue."

E.g., is there a per-host configuration that is maintained that would,
say, throttle messages being sent to avoid/limit these soft of
bounces.

Yes:

"... for cox.net and comcast customers because we have to strictly limit
how many messages we send to those services."


Though what Niman reported /is/ different:

421 ... CMGW Connection refused, too many sessions from 66.175.222.12.
Please lower the number of concurrent sessions.

That's distinct from too many messages in a period of time. Each session between Groups.io's outbound server and the receiving service may transfer multiple messages addressed to multiple addresses at that service, coming from multiple groups.

Regardless, the root of these problems are that the email service doesn't have a high enough limit to accommodate messages from a list service like Groups.io, or perhaps boosts the limits for some other legit high-volume sources, but not Groups.io.

It will be up to the affected members to convince their email service to actually deliver desired messages, and not block or throttle them as if they were undesirable.

Shal
Or, my impertinent advice: get a better email service.


--
Help: /static/help
More Help: /g/GroupManagersForum/wiki
Even More Help: Search button at the top of Messages list

I am a group owner a large group.? My group is having same problem.? I am not receiving notifications to moderate messages either.?

I am also member of other groups and not receiving messages from those groups either but can go to website and see activity.

Fred J