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Sally,

Seems strange that they all have the exact same message and IP
address.

The IP address 66.175.222.12 is Groups.io's outbound server. So not strange at all.

Is anyone else getting this message for bounced members?

Those, and messages like them, seem to plague users of certain email services. The services don't seem to understand that Groups.io is a list service, and try to limit the delivery of messages as if the messages were undesirable. Or maybe they have inadequate server resources to handle users who subscribe to mailing lists.

Shal


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Christopher,

To the people who've been around longer: is this the sort of thing
that should be reported to [email protected] so that they're aware of
the situation with this host?

I don't believe that is necessary, Mark appears to have automatic monitoring for delivery issues:

"INTERNAL: More logging to track email delivery speed"


"FYI: I'm seeing some slow email delivery, and am investigating the

issue."

E.g., is there a per-host configuration that is maintained that would,
say, throttle messages being sent to avoid/limit these soft of
bounces.

Yes:

"... for cox.net and comcast customers because we have to strictly limit
how many messages we send to those services."


Though what Niman reported /is/ different:

421 ... CMGW Connection refused, too many sessions from 66.175.222.12.
Please lower the number of concurrent sessions.

That's distinct from too many messages in a period of time. Each session between Groups.io's outbound server and the receiving service may transfer multiple messages addressed to multiple addresses at that service, coming from multiple groups.

Regardless, the root of these problems are that the email service doesn't have a high enough limit to accommodate messages from a list service like Groups.io, or perhaps boosts the limits for some other legit high-volume sources, but not Groups.io.

It will be up to the affected members to convince their email service to actually deliver desired messages, and not block or throttle them as if they were undesirable.

Shal
Or, my impertinent advice: get a better email service.


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I am a group owner a large group.? My group is having same problem.? I am not receiving notifications to moderate messages either.?

I am also member of other groups and not receiving messages from those groups either but can go to website and see activity.

Fred J

Please check this about your own subscription:

/g/GroupManagersForum/wiki/Not-Receiving-Messages

For other members' delivery, go to Admin, Members. Select a member. Go to the pane "Email Delivery History".

Frances
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where would you do this?

Have you checked your (and others) email delivery history?? That's where you'll find if it was actually sent or the reason it was bounced.

Duane
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On Mon, Apr 6, 2020 at 10:29 PM, Frances wrote:

And to see your use, go to Admin, Upgrade.

If you have a Premium group, look under Admin, Billing.

Andy

Multiple new topics are not being delivered. I created a new topic / message this morning and it never arrived in my in-box, trash etc.. it is in the activity log with the correct time i sent it, just never went out
This started intermittently a few months ago but now has gotten to almost everything posted on our site.
Please help.

On Mon, Apr 6, 2020 at 04:29 PM, Frances wrote:

And to see your use, go to Admin, Upgrade.

You can also use /g/YourGroup/usage (replacing YourGroup with the actual name of your group)

Duane
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On Mon, Apr 6, 2020 at 05:26 PM, George Gutman wrote:

Under the "Photos" tab there are totals at the bottom for "Photos" and "Attachments", and a total under "Files" as well. But neither seems to show the space consumed by the messages themselves? - what am I missing?

Messages don't count against your usage.
See?/static/pricing#what-is-counted-towards-the-storage-limits-for-my-group

And to see your use, go to Admin, Upgrade.

Frances

?
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Under the "Photos" tab there are totals at the bottom for "Photos" and "Attachments", and a total under "Files" as well. But neither seems to show the space consumed by the messages themselves? - what am I missing?

On Mon, Apr 6, 2020 at 10:03 AM, Linda Lou wrote:

Can a particular subgroup be restricted to the membership?

Sure!? A subgroup can be totally separate from the main group in that respect.? You just have to make sure you use the proper settings for everything.? If you haven't already, you may want to read over the pages at /g/GroupManagersForum/wiki/Why-use-a-Subgroup and /g/GroupManagersForum/wiki/Subgroups

Duane
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On Mon, Apr 6, 2020 at 11:03 AM, Linda Lou wrote:

Can a particular subgroup be restricted to the membership? I have a group (cycling club) and want a private subgroup for just the board members that I do not want the entire membership to access. Can a single subgroup be restricted?

That is the point of subgroups. All members of the subgroup must be members of the main group though. They can set their delivery for the main group to more limited delivery, but they must be members.
/static/help#subscription-options

/g/GroupManagersForum/wiki/Subgroups
/g/GroupManagersForum/wiki/Why-use-a-Subgroup

Frances
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The archive was positively was not public. I've reported the bug on beta.
Best, Marv

Can a particular subgroup be restricted to the membership? I have a group (cycling club) and want a private subgroup for just the board members that I do not want the entire membership to access. Can a single subgroup be restricted?

Thanks

On Mon, Apr 6, 2020 at 04:54 AM, EJP wrote:

This is a bug. I am not a member of a group until membership approval takes place, and I should not receive digests before that.

I can't reconstruct the problem, but I agree. I recently experienced a different problem with digest delivery (ref:?), but haven't been able to replicate that, either.

I'm now wondering if these may have arisen in association with a recent (Feb 28) change in timing of digest delivery (ref:?). In any event, I agree with Duane that someone who has actually experienced this should be the one to report it.?

Regards,
Bruce

Shai
It appears your suggestion did the trick all now appear to be normal. And you are correct I have been using Thunderbird for years.
Many thanks
Neil

My test is completed.? When attempting to join a restricted group with private archives, no digest was sent.? I suspect that the groups that EJP joined have public archives, so not a data leak.? As others have mentioned, I think this should still be considered a bug.? It would be best if someone that's experienced the anomaly reported it on the beta group so they could furnish any other details of the process.

Duane
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My thought:
You are either a member (of a group) - in which case you get (subject to your choice) messages by e-mail (individually or otherwise), or not - in which case you don't (and shouldn't).? A pending member is not (yet) a member: they only become a member once approved. Hence they should not get message e-mails (in any form).
=> this is a bug.

Accessibility of group archives, if public, is an irrelevance.

Jeremy

>?can you positively confirm that the two groups to which you referred?are?Restricted. (i.e. applicants requiring moderator approval)

Yes, of course, otherwise I wouldn't be reporting an issue about receiving a digest before subscription approval. I don't know why I am being asked to reiterate this.

> Did they require you to submit a response to a Pending Subscription message

Yes.

> and if so did you send one to each of them?

Yes.

> And exactly what notifications did you receive that your membership requests had been passed?

Further messages from the moderators. In both cases I mentioned the issue to them.

This is a bug. I am not a member of a group until membership approval takes place, and I should not receive digests before that. Consider if the membership had been disapproved: this would have been a prima facie information leak.