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Re: three yahoo-email members started bouncing today

J_Catlady
 

Thanks. I know more than I¡¯d ever want to know about bounce handling. I¡¯m just asking here whether other group owners now have a sudden spate of bouncing by yahoo email.
J

Sent from my iPhone

On Dec 25, 2017, at 5:43 AM, Paul, Ohio, USA via Groups.Io <pwberndt@...> wrote:

Hi J,
The first thing I do with a bounce is send them an email from my personal gmail & Yahoo accounts to see if they bounce. Most of the time, I've found that the member has changed emails or let the email expire/be reclaimed by Yahoo. If they don't bounce, then there is a different problem.
?
Use a subject that won't cause the email to go to spam. With Yahoo being in such turmoil, I wouldn't be surprised that they are losing mail clients &/or accidentally deleting them.
?
Paul, Ohio, USA
Gedmatch A228451, Cousin CGW A428058 & Cousin CSWC A866649
?
[excess quote trimmed by moderator]


Re: three yahoo-email members started bouncing today

 

Hi J,
The first thing I do with a bounce is send them an email from my personal gmail & Yahoo accounts to see if they bounce. Most of the time, I've found that the member has changed emails or let the email expire/be reclaimed by Yahoo. If they don't bounce, then there is a different problem.

Use a subject that won't cause the email to go to spam. With Yahoo being in such turmoil, I wouldn't be surprised that they are losing mail clients &/or accidentally deleting them.

Paul, Ohio, USA
Gedmatch A228451, Cousin CGW A428058 & Cousin CSWC A866649

On Monday, December 25, 2017, 12:46:22 AM EST, J_Catlady <j.olivia.catlady@...> wrote:

Three of my group members started bouncing emails today, and all are using a yahoo email address. Anyone else experiencing this? Mark posted about some general failed deliveries a few days ago, but yahoo wasn't included.
--
J? ? ? ? ? ? ? ? ? ? ? ??


three yahoo-email members started bouncing today

J_Catlady
 

Three of my group members started bouncing emails today, and all are using a yahoo email address. Anyone else experiencing this? Mark posted about some general failed deliveries a few days ago, but yahoo wasn't included.
--
J


Re: Deleting pictures in bulk.

 

Shal - excellent summary of the situation.

My personal preference would be for 1b) Action: Consolidate.

Fully automatic deletion runs the risk of all fully automatic things, in that we can't be certain that it's going according to plan; it's little work to do a manual 1b) type delete periodically.

Failing that. I'd go for 1a) delete.

Fully automatic would be my least favourite choice of the three options.

Thanks for all your work on our behalf.

....and Merry Christmas from Wales!

Martin.

***

Judy, Martin, Marv, ...


I've posted my suggestion for handling these signature images to beta@


Shal


Re: Deleting pictures in bulk.

 

Judy, Martin, Marv, ...

My thought was to turn it off, but then I decided against that because
some of our members do post family pictures and I'd hate for them to
lose those photos.
I've posted my suggestion for handling these signature images to beta@


See if any of those ideas make sense to you as a way to handle this problem. Note that although I talk about images that are part of a member's signature, I don't think the proposed mechanism(s) would or could actually make that distinction: any photo posted in a message would be a target.

Shal


Re: Deleting pictures in bulk.

Shadow Grafix
 

My thought was to turn it off, but then I decided against that because some of our members do post family pictures and I'd hate for them to lose those photos.
Judy

----- Original Message -----
From: Shal Farley <shals2nd@...>
Reply-To: <[email protected]>
To: <[email protected]>
Sent: 12/23/2017 3:47:04 PM
Subject: Re: [GMF] Deleting pictures in bulk.
________________________________________________________________________________

Judy,

[excess quote trimmed by moderator]

The family photos I'm trying to leave, but I may end up having to turn
off the photos all together.
In what way?

That is, do you plan to check the "Plain Text Only" box in the message
formatting? The other method I can see would be to prohibit attachments.
Or am I missing something?

Shal


Re: Deleting pictures in bulk.

 

Personally, I think this would be the solution to most of our problems with multiple images Shal - identify an unwanted image, do a kind of "select all" on it, delete.

Problem solved!

Martin.



Mark already has a pattern matching list to strip recognized advertisements from messages; that idea might be extended to member signatures. Kind of the opposite of the feature added not too long ago that allows a member to add a signature to his postings.


Shal


Re: Deleting pictures in bulk.

 

Judy,

After reading the initial post about this problem, I went and checked
our photos and there were over 36,000 of them.
Sounds like your group could really use a means to identify signature images and consolidate or delete them. Something like an image search, where you can do a bulk operation on the result. That's what I had in mind for Martin's similar finding.

Would you have any interest in finding and perhaps hiding or removing signature text in the messages archive along with the signature images? Mark already has a pattern matching list that operates across all groups to strip recognized advertisements from messages; that idea might be extended to member signatures. Kind of the opposite of the feature added not too long ago that allows a member to add a signature to his postings.

I spent six hours yesterday deleting garbage.
What consideration(s) motivated that effort?

An obvious possibility is that they make the Emailed Photos album nearly useless - too hard to find the wheat amid all that chaff.

Another I can imagine, with numbers that high, would be a concern with the amount of your storage needlessly consumed. It is fortunate that such images tend to be relatively small files, or the total of them might be non-negligible.

The family photos I'm trying to leave, but I may end up having to turn
off the photos all together.
In what way?

That is, do you plan to check the "Plain Text Only" box in the message formatting? The other method I can see would be to prohibit attachments. Or am I missing something?

Shal


Re: Automatic unsubscription ?

 

Francis,
I think you don't realize that the recipient doesn't even have to mark the a message from the group as spam.? The recipient's email service might actually do this also and the intendended recipient might never see the email.? This is a result of stringent rules that have been put into place to combat actual spam.? Not all Internet Email Providers' crews seem to be well trained in exactly how to implement the rules, which continue to evolve.
--
Bob Bellizzi

The Corneal Dystrophy Foundation


Re: Deleting pictures in bulk.

Shadow Grafix
 

After reading the initial post about this problem, I went and checked our photos and there were over 36,000 of them. I spent six hours yesterday deleting garbage. The family photos I'm trying to leave, but I may end up having to turn off the photos all together. I tried it with just the managers posting photos and that lasted about two seconds before a new graphic showed up.

Merry Christmas all,
Judy

----- Original Message -----
From: Marv Waschke <marv@...>
Reply-To: <[email protected]>
To: <[email protected]>
Sent: 12/23/2017 1:43:16 PM
Subject: Re: [GMF] Deleting pictures in bulk.
________________________________________________________________________________

You are right. I was thinking that for our group, simply opting out of automated posting to the photos folder would eliminate the duplication problem before it started. I expect most things that will show up in our photos folder will be inadvertent. I notice that a graphic from a signature has already appeared in our photos folder during minimal testing. From that, I anticipate that tidying up the photos folder will be a daily task. Since our Y! group photos folder is mostly unused, it occurred to me that an opt out flag would be an easy improvement for us, but we can certainly live without it.
Best, Marv


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Re: Deleting pictures in bulk.

 

You are right. I was thinking that for our group, simply opting out of automated posting to the photos folder would eliminate the duplication problem before it started. I expect most things that will show up in our photos folder will be inadvertent. I notice that a graphic from a signature has already appeared in our photos folder during minimal testing. From that, I anticipate that tidying up the photos folder will be a daily task. Since our Y! group photos folder is mostly unused, it occurred to me that an opt out flag would be an easy improvement for us, but we can certainly live without it.
Best, Marv

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Shal Farley
Sent: Saturday, December 23, 2017 12:40 AM
To: [email protected]
Subject: Re: [GMF] Deleting pictures in bulk.

Marv,

> My suggestion is an option in the user profile like "Do not save > graphics in my posts to the group pictures folder."

I saw that in beta@ and may comment on it.

However I'm not sure it addresses Martin's issue, which was primarily with an multitude of copies on an image from a member's message signature.

If I'm understanding correctly his group might value the pictures of book covers, title pages, and other images carried in the body of the messages. So a blanket option to effectively turn off the Emailed Photos album might be too severe a solution.

Notably there's no real cost implied by having the photos from email messages be gathered into the Emailed Photos album - the storage for the photo was necessarily consumed to have the photo remain as part of the message body or attachment in the Messages archive. Putting a reference to them in the Emailed Photos album is simply an convenient way to find and organize them. Except when that album becomes cluttered by an overabundance of copies of the same signature image.

> I don't think your idea is flawed, but it might introduce unneeded > complication and processing.

I'll grant there's some complication in what I proposed, especially in the fully automatic version. Whether that complication is unneeded or not only those who might use it can tell us. I think it would have value in any group that encounters that kind of duplicated image posts, allowing them to be handled gracefully rather than becoming a source of friction between the group member(s) and group admins.

Shal


Re: Deleting pictures in bulk.

 

Marv,

My suggestion is an option in the user profile like "Do not save
graphics in my posts to the group pictures folder."
I saw that in beta@ and may comment on it.

However I'm not sure it addresses Martin's issue, which was primarily with an multitude of copies on an image from a member's message signature.

If I'm understanding correctly his group might value the pictures of book covers, title pages, and other images carried in the body of the messages. So a blanket option to effectively turn off the Emailed Photos album might be too severe a solution.

Notably there's no real cost implied by having the photos from email messages be gathered into the Emailed Photos album - the storage for the photo was necessarily consumed to have the photo remain as part of the message body or attachment in the Messages archive. Putting a reference to them in the Emailed Photos album is simply an convenient way to find and organize them. Except when that album becomes cluttered by an overabundance of copies of the same signature image.

I don't think your idea is flawed, but it might introduce unneeded
complication and processing.
I'll grant there's some complication in what I proposed, especially in the fully automatic version. Whether that complication is unneeded or not only those who might use it can tell us. I think it would have value in any group that encounters that kind of duplicated image posts, allowing them to be handled gracefully rather than becoming a source of friction between the group member(s) and group admins.

Shal


Re: Deleting pictures in bulk.

 

My suggestion is an option in the user profile like "Do not save graphics in my posts to the group pictures folder." For my group, I would like this to be the default, but other groups may be different. I would prefer to have members explicitly upload to the group pictures folder rather than assume that any graphic included in a post should go to the pictures folder.
Generally, I find it better to let individuals designate what they want done rather than automate decisions and make exceptions and mitigations downstream. Most often, I find that approach reduces system processing and avoids tortured logic.
I don't think your idea is flawed, but it might introduce unneeded complication and processing.
Best, Marv

-----Original Message-----
From: [email protected] [mailto:[email protected]] On Behalf Of Shal Farley
Sent: Friday, December 22, 2017 7:25 PM
To: [email protected]
Subject: Re: [GMF] Deleting pictures in bulk.

Martin,

> One of our list members has a signature as a graphic so every time > they post, the graphic is saved to our group pictures folder - we have > 670 copies so far!

Oops.

So I see two problems here.

> How do I do a bulk delete of pictures? I can do single deletes, but i > won't live long enough to do this 670 times (and counting!!).

That's one of them. We don't have that feature yet.

The other is how to automatically detect such signature images and not store them individually, both to avoid this problem in the Emailed Photos album, and to avoid the related problem of needlessly using up your group's storage quota.

There probably are relatively quick ways to determine if that such an image has already been stored, especially since we don't need (nor want) a "looks like" type of match, an exact match of the image file (and maybe the surrounding text of the signature) will do.

A manual solution would be to have checkbox or button in the Emailed Photos album where you can designate an image as being repeated (as in a signature). The system would go merge all copies into a single stored copy and check future message posts for more of the same.

One question about doing this would be what to do about the "Message"
button that takes you back to the message the image came from. It would likely be ok if that was a link back to the first use. At the other extreme it could bring up a list of all the messages (operating like a kind of search result), but that might be over the top - imagining your case with 670 messages containing the image.

Anyone spot the obvious flaw with this idea, before I post it in beta?

Shal


Re: Deleting pictures in bulk.

 

Martin,

One of our list members has a signature as a graphic so every time
they post, the graphic is saved to our group pictures folder - we have
670 copies so far!
Oops.

So I see two problems here.

How do I do a bulk delete of pictures? I can do single deletes, but i
won't live long enough to do this 670 times (and counting!!).
That's one of them. We don't have that feature yet.

The other is how to automatically detect such signature images and not store them individually, both to avoid this problem in the Emailed Photos album, and to avoid the related problem of needlessly using up your group's storage quota.

There probably are relatively quick ways to determine if that such an image has already been stored, especially since we don't need (nor want) a "looks like" type of match, an exact match of the image file (and maybe the surrounding text of the signature) will do.

A manual solution would be to have checkbox or button in the Emailed Photos album where you can designate an image as being repeated (as in a signature). The system would go merge all copies into a single stored copy and check future message posts for more of the same.

One question about doing this would be what to do about the "Message" button that takes you back to the message the image came from. It would likely be ok if that was a link back to the first use. At the other extreme it could bring up a list of all the messages (operating like a kind of search result), but that might be over the top - imagining your case with 670 messages containing the image.

Anyone spot the obvious flaw with this idea, before I post it in beta?

Shal


Re: Is anyone charging a fee to members?

 

Jennifer,

Specifically, I'd like to establish a subscription fee, and offer the
members a choice between a monthly or yearly payment plan, paid by
credit card.

Are any of you doing that? If so, have you found an on-line service
that makes it (relatively) easy and inexpensive to manage
monthly/annual subscriptions and collect fees?
Thanks for the reminder: I've been meaning to look into this for my PTA group. In my case the fee isn't directly associated with the Groups.io group, being on the email list is just a benefit for dues-paying members, not the purpose of paying the dues.

For a few years now we've been using Square readers to process credit & debit card payments (made in person typically during school registration) in addition to accepting cash and checks. As a merchant service their rates aren't bad, but they may not be the lowest either. In any case, they have been a convenient service to use. The proceeds (charges less the processing fees) are direct-deposited to a bank checking account owned by the PTA unit. The PTA unit is registered with the state of California as a non-profit organization.

I know Square also offers online store services, where we might be able to able to accept on-line payment and perhaps set up electronic membership registration. That's my goal anyway, sorry I don't have it in place and can't report on how well it works. I'm imagining I'd receive per-sale or daily sales reports from Square, and send those along to our PTA unit's Membership VP. She maintains the master membership roster in an Excel spreadsheet.

Shal


Re: Remote SMTP Server Returned: 500 Invalid request

 

Simon,

I have the full reply archived, available for anyone from Groups.io
should they be interested.
We (fellow GMF members) don't need to see the whole message, and in particular don't need and shouldn't be shown any of your original message content (the text you meant to have posted on the group).

However, as Lena said what you reported is incomplete. To figure out what happened we'd at least need the text that accompanied the 500 response. When Groups.io makes such a response it normally spells out exactly why the message was rejected.

And at that I'm assuming that it was Groups.io who sent you that
return. Another possibility is that a group member's email server
is badly misconfigured an sent that rejection notice to you (as original sender) rather than to Groups.io to handle as a bounce.
Some more of the headers sent with the response would be helpful
to identify this case.

If we can't figure it out from more info, then this may be a case you should send to [email protected] to make sure the message was handled properly and perhaps to improve the rejection messages.

Shal


Re: Automatic unsubscription ?

 

Jonathan,

Does this mean that when I mark a message as spam on my email
program (Thunderbird) it automatically sends a message back to the
sender with the information that I marked the message as spam, and if
that sender happens to be any Groups.io group I will be automatically
removed from that group?
Maybe.

That will depend on your email service, the list service, and on how you've configured Thunderbird.

Some webmail services (including big ones like gmail) have an arrangement where email list services (such as Groups.io) can sign up to be informed when a mail user marks a message from the list as spam. Groups.io is signed up with many email services because with some of them that's the best way to help ensure that other list members receive list messages. Otherwise the marking of a list message as "spam" goes into the mix with whatever other factors that email service uses to filter spam, adversely impacting other list members who use that email service.

I could understand this if someone marked it as spam on the web site,
but not with the email program on my home computer.
Indeed, the other factor is whether your email service knows anything about what you've done in Thunderbird.

If you are using POP3 to retrieve messages then I think the answer is a flat "no". But if you are using IMAP that raises to a "maybe", because Thunderbird may move messages between server folders, including from your Inbox to your (server side) Spam folder. You'd have to look and see how you have Spam handling configured in Thunderbird to know whether marking a message causes an action at your email service.

Should I be warning the members of my groups that this could happen
inadvertently?
As a general statement, yes.

There have been reports that some email services will even send a report (and trigger an unsubscription) without any explicit action on the recipient's part. If the message is automatically filtered to the Spam folder, and the user doesn't remove it from there, then eventually the Spam folder gets emptied and a report is triggered. That's nuts, IMO, and I hope that's not still the case, but when Groups.io first signed up for receiving reports there were cases which could only be understood as having happened automatically.

Shal


Re: Automatic unsubscription ?

Arno Martens
 

Fri, 22 Dec 2017 16:44:21 -0600, "Jonathan Sivier"
<jsivier@...>, wrote:

Does this mean that when I mark a message as spam on my email
program (Thunderbird) it automatically sends a message back to the
sender with the information that I marked the message as spam, and if
that sender happens to be any Groups.io group I will be automatically
removed from that group? I didn't think my marking messages as spam was
having any effect other than to the spam filter on my email program.
Should I be warning the members of my groups that this could happen
inadvertently? I could understand this if someone marked it as spam on
the web site, but not with the email program on my home computer.

Jonathan

Maybe the individual in question is not using an offline eMail client
but uses her/his ISP's web interface.

Arno


Re: Automatic unsubscription ?

 

At the very least it send a message back to the server that handles the person's emails.
And there is a protocol that requires that server to stop sending messages to the destination that marked the message as spam.
So the only recourse groups.io has if a member or their email service marked a message from groups.io as spam is to unsubscribe the member.
When that happens Mark was gracious enough to attempt to send a message to that member indicating why they have been unsubscribed AND include in that message an "automatic resubscribe" button that is active for 3 days.
I don't know of any other service that does that.
--
Bob Bellizzi

The Corneal Dystrophy Foundation


Re: Automatic unsubscription ?

J_Catlady
 

Yes, you need to warn group members. I think most of us do that periodically or in the welcome letter.

J

Sent from my iPhone

On Dec 22, 2017, at 2:44 PM, Jonathan Sivier <jsivier@...> wrote:

Does this mean that when I mark a message as spam on my email program (Thunderbird) it automatically sends a message back to the sender with the information that I marked the message as spam, and if that sender happens to be any Groups.io group I will be automatically removed from that group? I didn't think my marking messages as spam was having any effect other than to the spam filter on my email program. Should I be warning the members of my groups that this could happen inadvertently? I could understand this if someone marked it as spam on the web site, but not with the email program on my home computer.

Jonathan

[excess quote trimmed by moderator]