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Re: Comcast problems again?
I passed on the Wiki information to my member and now at least Comcast is not deleting the IO messages before they even hit her spam folder on their website. However they are now landing in the spam folder there so she has to contact them to ask how to mark them as "not spam" as she can't find a way to do that there. So there is some progress anyways and some of the emails are finally coming through to her.
Annick |
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Re: How to send GroupOwner+ messages
#howto
#groupowner
On Fri, Jan 10, 2020 at 06:49 PM, Michael Pavan wrote:
This should actually say: Wiki updated.?
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Re: Yahoo extended deadline for content download
On Fri, Jan 10, 2020 at 05:12 PM, J Forster wrote:
Has anyone actually used a Yahoo download to move a group? If so, any hints?See /g/GroupManagersForum/topic/69538488 and /g/GroupManagersForum/wiki/Moving-to-Groups.io#Upload-Services Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: How to send GroupOwner+ messages
#howto
#groupowner
On Jan 10, 2020, at 1:11 PM, Frances <frances@...> wrote:This should actually say: Go to Members. Select the member. Click on "Send Message" button (at bottom of page) Select "From:" address (drop down menu) either Owner or personal (this is the only address that will be used) Fill in Subject Compose message body OR Change "--Notices--" (in drop down menu) to other Member Message (e.g. "Pending Subscription" Member Notice) THEN choose whether or not to check BCC: "Me" and/or "All Moderators" Click "Send to Member" NOTE: the message sent will have your group's Message Footer appended. |
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Re: Completely edit default messages for invites, direct add, etc
On Fri, Jan 10, 2020 at 06:32 PM, Events events wrote:
Is there something that can be done about this? ?It seems like the default messages do not meet the needs of many group owners. ?The main example given was the Invite email. I don't see a problem. Here's what is in the boilerplate: Hello [Name],
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You have been invited by Joe Blow to join the Groups.io group [email protected].
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If you have questions about this invitation, send them to [email protected].
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To accept the invitation, please reply to this email, or you may accept the invitation on the website.
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If you are not interested, or if [Invitee Email Address] is not your email address, please ignore this email.
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Cheers,
The Groups.io Team
That's it! And you can add whatever you wish to the Invite. Even add a hyperlink, colour, different fonts, etc. What's not to like? And Groups.io even encourages tweaks: ?Optional message to be included with each invite. Customizing your invitation may improve your acceptance rate. It may reassure the invitee that the invitation is legitimate and from you, and may help prevent it from being trapped by the invitee's spam filter.
?Surely, some of the boilerplate is?necessary -?who to contact if there is a question,?who is inviting, which group, how to accept. Frances -- Moving to Groups.io (without easy transfer)
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Re: Completely edit default messages for invites, direct add, etc
Is there something that can be done about this? ?It seems like the default messages do not meet the needs of many group owners. ?
For me, they are too long and emphasize things that are not important to the way that my members will be using Groups.io. ? Why are we forced to use these defaults?? Paul |
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Re: Yahoo extended deadline for content download
On Fri, Jan 10, 2020 at 05:58 PM, Thomas Gruber wrote:
I just received a message from Yahoo that they extended their deadline for downloading content to 31.January.If you are still trying to move a group to Groups.io, see?/g/GroupManagersForum/wiki/Moving-to-Groups.io Frances ? -- Moving to Groups.io (without easy transfer)
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Re: #email
#email
Ann,
toggle quoted message
Show quoted text
On Thu, Jan 9, 2020 at 11:16 PM, Ann Wild wrote: 3)? I no longer copy the address from the Pending Member list, though I do copy and paste it from the notice that I get for member approval from groups.io.? Perhaps that triggers the unwanted address? I don't know. Just a shot in the dark here, a suggestion to try the next time you do this, as something similar has burned me before and I always do it now, it has become second nature ... ANYTIME I copy an email address from a NON-TEXT email (i.e. HTML or RichText emails like what GIO sends) or from a web page, I paste it first on Notepad, then copy it again but from Notepad now (while fixing anything that needs fixing), as that now guarantees what I copied is just the email address text, and not possibly other embedded info I may not be aware of. Also, don't just remove any entry from your address book that could be causing this, make sure to also set the "remember reply-to/send-to" setting to OFF as many online email apps or local email client apps will default to ON; when I first started moderating on GIO using email, my Thunderbird "Collected Addresses" book grew up in leaps and bounds with all those GIO approve-pending-message addresses... Cheers, Christos |
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Re: Comcast problems again?
On Fri, Jan 10, 2020 at 04:00 PM, Annick Phillips wrote:
I have a couple members on my groups with Comcast email service. One tells me she is getting the messages from a couple of her IO Groups but none at all from the one I own. Her messages to the group come through, but none are getting back to her. She can only see them when she goes to the group website. Another member with Comcast tells me she is getting one or two messages a day and then maybe 20 or more the next. Both people have contacted Comcast and Comcast is telling them either they can't find anything wrong on their end or that it's a problem with the person's email program (MS Outlook). Neither of these people have changed anything on their end, so I tend to think it's Comcast. Anyone know more about this? It is so frustrating for these members. I have advised them to create a new email with Gmail or something else.Hope this helps, Annick - see attached email. /g/GroupManagersForum/wiki/Comcast.net Frances ? -- Moving to Groups.io (without easy transfer)
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Re: Subgroup for your own Moderator's Forum?
#moderators
On Fri, Jan 10, 2020 at 12:58 PM, Bryan Jones wrote:
However, I was more asking about advice on the concept of using a subgroup for moderator private discussion, than on advice on how to actually perform message moderation.? Particularly, if anyone has found a more preferred way to coordinate your moderators "body of knowledge".Here on GMF, we use the +owner address to exchange information, questions, or ideas.? There's usually not that much, so not a problem for us.? We also have a database that can only be accessed by moderators with some notes in it.? Only 9 rows, so again, no problem. If you want to keep a "large" amount of information available, then a subgroup might be the way to go.? You would have the messages, but could also set up a wiki if you want.? Lots of options on GIO, so 'outside the box' thinking may find other ways. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Comcast problems again?
I have a couple members on my groups with Comcast email service. One tells me she is getting the messages from a couple of her IO Groups but none at all from the one I own. Her messages to the group come through, but none are getting back to her. She can only see them when she goes to the group website. Another member with Comcast tells me she is getting one or two messages a day and then maybe 20 or more the next. Both people have contacted Comcast and Comcast is telling them either they can't find anything wrong on their end or that it's a problem with the person's email program (MS Outlook). Neither of these people have changed anything on their end, so I tend to think it's Comcast. Anyone know more about this? It is so frustrating for these members. I have advised them to create a new email with Gmail or something else.
Annick |
Annick Phillips
Frances
Duane
Michael Pavan
Contact Improv Boston Events
Thomas Gruber
Christos Psarras