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Re: Completely edit default messages for invites, direct add, etc
On Fri, Jan 10, 2020 at 06:32 PM, Events events wrote:
Is there something that can be done about this? ?It seems like the default messages do not meet the needs of many group owners. ?The main example given was the Invite email. I don't see a problem. Here's what is in the boilerplate: Hello [Name],
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You have been invited by Joe Blow to join the Groups.io group [email protected].
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If you have questions about this invitation, send them to [email protected].
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To accept the invitation, please reply to this email, or you may accept the invitation on the website.
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If you are not interested, or if [Invitee Email Address] is not your email address, please ignore this email.
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Cheers,
The Groups.io Team
That's it! And you can add whatever you wish to the Invite. Even add a hyperlink, colour, different fonts, etc. What's not to like? And Groups.io even encourages tweaks: ?Optional message to be included with each invite. Customizing your invitation may improve your acceptance rate. It may reassure the invitee that the invitation is legitimate and from you, and may help prevent it from being trapped by the invitee's spam filter.
?Surely, some of the boilerplate is?necessary -?who to contact if there is a question,?who is inviting, which group, how to accept. Frances -- Moving to Groups.io (without easy transfer)
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Re: Completely edit default messages for invites, direct add, etc
Is there something that can be done about this? ?It seems like the default messages do not meet the needs of many group owners. ?
For me, they are too long and emphasize things that are not important to the way that my members will be using Groups.io. ? Why are we forced to use these defaults?? Paul |
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Re: Yahoo extended deadline for content download
On Fri, Jan 10, 2020 at 05:58 PM, Thomas Gruber wrote:
I just received a message from Yahoo that they extended their deadline for downloading content to 31.January.If you are still trying to move a group to Groups.io, see?/g/GroupManagersForum/wiki/Moving-to-Groups.io Frances ? -- Moving to Groups.io (without easy transfer)
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Re: #email
#email
Ann,
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On Thu, Jan 9, 2020 at 11:16 PM, Ann Wild wrote: 3)? I no longer copy the address from the Pending Member list, though I do copy and paste it from the notice that I get for member approval from groups.io.? Perhaps that triggers the unwanted address? I don't know. Just a shot in the dark here, a suggestion to try the next time you do this, as something similar has burned me before and I always do it now, it has become second nature ... ANYTIME I copy an email address from a NON-TEXT email (i.e. HTML or RichText emails like what GIO sends) or from a web page, I paste it first on Notepad, then copy it again but from Notepad now (while fixing anything that needs fixing), as that now guarantees what I copied is just the email address text, and not possibly other embedded info I may not be aware of. Also, don't just remove any entry from your address book that could be causing this, make sure to also set the "remember reply-to/send-to" setting to OFF as many online email apps or local email client apps will default to ON; when I first started moderating on GIO using email, my Thunderbird "Collected Addresses" book grew up in leaps and bounds with all those GIO approve-pending-message addresses... Cheers, Christos |
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Re: Comcast problems again?
On Fri, Jan 10, 2020 at 04:00 PM, Annick Phillips wrote:
I have a couple members on my groups with Comcast email service. One tells me she is getting the messages from a couple of her IO Groups but none at all from the one I own. Her messages to the group come through, but none are getting back to her. She can only see them when she goes to the group website. Another member with Comcast tells me she is getting one or two messages a day and then maybe 20 or more the next. Both people have contacted Comcast and Comcast is telling them either they can't find anything wrong on their end or that it's a problem with the person's email program (MS Outlook). Neither of these people have changed anything on their end, so I tend to think it's Comcast. Anyone know more about this? It is so frustrating for these members. I have advised them to create a new email with Gmail or something else.Hope this helps, Annick - see attached email. /g/GroupManagersForum/wiki/Comcast.net Frances ? -- Moving to Groups.io (without easy transfer)
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Re: Subgroup for your own Moderator's Forum?
#moderators
On Fri, Jan 10, 2020 at 12:58 PM, Bryan Jones wrote:
However, I was more asking about advice on the concept of using a subgroup for moderator private discussion, than on advice on how to actually perform message moderation.? Particularly, if anyone has found a more preferred way to coordinate your moderators "body of knowledge".Here on GMF, we use the +owner address to exchange information, questions, or ideas.? There's usually not that much, so not a problem for us.? We also have a database that can only be accessed by moderators with some notes in it.? Only 9 rows, so again, no problem. If you want to keep a "large" amount of information available, then a subgroup might be the way to go.? You would have the messages, but could also set up a wiki if you want.? Lots of options on GIO, so 'outside the box' thinking may find other ways. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Comcast problems again?
I have a couple members on my groups with Comcast email service. One tells me she is getting the messages from a couple of her IO Groups but none at all from the one I own. Her messages to the group come through, but none are getting back to her. She can only see them when she goes to the group website. Another member with Comcast tells me she is getting one or two messages a day and then maybe 20 or more the next. Both people have contacted Comcast and Comcast is telling them either they can't find anything wrong on their end or that it's a problem with the person's email program (MS Outlook). Neither of these people have changed anything on their end, so I tend to think it's Comcast. Anyone know more about this? It is so frustrating for these members. I have advised them to create a new email with Gmail or something else.
Annick |
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Re: What are the issues we may face with Direct Adding members?
#direct
On Fri, Jan 10, 2020 at 09:14 AM, starbucksnetwork wrote:
A few months ago, Mark (site owner) said he had hired a company to write a User Manual, but hasn't given any updates. Anyone that's a member of a group has an account.? They won't initially have a password (and really don't need one if they don't want.) As far as Direct Adds (or Invites), you can enter them all at once.? There will be a delay if more than 20, but often only a couple of hours. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Completely edit default messages for invites, direct add, etc
On Fri, Jan 10, 2020 at 11:46 AM, Mike Strange wrote:
I have yet to find a method of stopping the default message appearing; a message that doesn't suit my needs.As has been discussed here several times, that can't be done.? All you can do is add the customized message. The Invite message is another member notice that you have to create. Duane? -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Moderator can't View Member List
#moderators
On Fri, Jan 10, 2020 at 02:12 PM, Sandy Kozinn wrote:
I had a similar problem until I remembered that I couldn't just go to the list, I first had to click on Admin and go to the list from there.? Not everyone (at least in our group) wants their info available to all other members, but it's all there for the Admins.Yes, an important distinction between "directory" and members list. The Admin, Members, is a complete list. Viewable by owner and those moderators with the proper permission. Directory only lists those group members who wish to appear in the directory and only viewable by those who appear in the directory. /g/GroupManagersForum/wiki/Directory-and-Members-List Frances ? -- Moving to Groups.io (without easy transfer)
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Frances
Contact Improv Boston Events
Thomas Gruber
Christos Psarras
Duane
Annick Phillips