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Re: Interpreting email delivery response
On 2020-01-05 at 9:49 AM, Larry Parsons <parsonsusa@...> wrote:
I have 4 members that haven't responded to our groups email since wegsmtp is the technical name of part of Google's email service. All "gsmtp" alone tells you is that the email is hosted by Google, even if it doesn't end with @gmail.com. You'll need to look at the rest of the details to see whether the message was accepted or not and continue diagnosing from there (e.g. misplaced, ended up in spam, deleted, not interested and ignoring). -- Christopher W. <lists@...> |
Re: Interpreting email delivery response
Larry,
On Jan 5, 2020, at 12:49 PM, Larry Parsons <parsonsusa@...> wrote:Email 'going into their spam' is received, however the 'receiver' isn't actually finding it. Everyone should think of Email as a package delivery. Usually, as expected, it goes to their front door (Inbox), however sometimes their 'mailman' leaves it at their side door (SPAM or Junk folder) or their rear door (Trash folder). If they don't check all of their doors, the package may or may not be taken by someone else, e.g. their email provider/client's default practice of automatically emptying their SPAM, Junk, and/or Trash folders. If it is never received, then the questions are: -was it misdirected (to the wrong address) -was it refused (by their email provider/client) -was it returned (marked SPAM and reported to the sending service, sometimes by email provider/client without showing it to the customer) -did the email provider/client or delivery vehicle or service break down and/or lose it These are usually 'bounces'. Best email practices are: -users should check their SPAM, Junk, and Trash folders every time they check their Inbox - at least once a day. -never mark a Groups.io email as SPAM or Junk - instead report offending messages to their Group <[email protected]> -always unmark and move any Groups.io email marked as SPAM or Junk to their Inbox - then read and/or delete it Michael |
Re: Member in membership not recognized by Groups.io
Frances,
Thanks for the tips.?? There were two problems: "Problem was the email address I was using. I always omit the dot between first and last name ¡ª and, until now, with no problem.?
?
Seem that .io needs the dot."
And, the user was set to have all messages moderated for some reason. Thanks again, Dan ? |
Re: Can Mods hide a post?
#howto
Paul M.,
NOTE: I checked on Beta just now and saw that the topic had beenI remember that: Wondering now, is it maybe time to reconsider this idea of being ableI still support the idea. I don't know where it fits in Groups.io's list of suggestions, but I see no reason not to reply to it now, especially if you can articulate a compelling use case for the feature. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: navigating page numbers
Win,
I¡¯m about to go to bed and will be closing down the computer. Is thereIn a completely different vein than Bruce's, I've selected the option in my browsers (Firefox and Edge) to have them restore the tabs (windows) from my previous session when I start up again. Of course neither of these address the underlying issue: that Groups.io lacks a "go to" capability for these paginated lists. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Interpreting email delivery response
Larry Parsons
I have 4 members that haven't responded to our groups email since we migrated from Yahoo at the beginning of Dec. 2019 that had the gsmtp code. I assumed from the research above they were receiving the email but it was going into their spam. Then I checked my own email to see what the normal code looked like and it had the gsmtp code at the end and I received the email ok. ? Message[CCABOD] 2023 National Specialty in Ft. Wayne, INDelivered10:38amResponse2.0.0 OK 1578242329 w8si60276258pgh.217 - gsmtp |
Re: Groups.io navigation (was Calendar time problem)
WRB,
Everyone is a newbie once. It would be instantly obvious if itPerhaps. But my purpose in this topic was to help you and other readers to understand and use Groups.io as it is. The (belated) screen shots were only a means to that end. If you want to discuss possible improvements to site navigation perhaps you should start a new topic for that to make it clear to readers that it contains suggested site improvements rather than "how to" information. BTW, although suggestions discussed in GMF won't be seen by Groups.io, I've no problem with discussing them here to "hone" them before posting them in beta. As long as the topic is clearly identified as such. Shal GMF Moderator -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Enterprise Group site unavailable after small change?
#bug
On Sun, Jan 5, 2020 at 11:35 AM, Peter Haack wrote:
I still can't for some reason :(Did you notice that the link I gave shows a different order of the parts?? I suspect that what you changed had something to do with that. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Can Mods hide a post?
#howto
On Sun, Jan 5, 2020 at 11:33 AM, Epicatt2 wrote:
When this happens is there a way ¨Cshort of deleting the post¨C to toggle the message to display or hide it from view online at the group's site?To answer this question - No. My understanding of the beta suggestion is that would hide ALL messages, making the group email only. Duane -- GMF's Wiki: /g/GroupManagersForum/wiki Help: /static/help Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: bouncing members
¿ªÔÆÌåÓýHi Ann,Have a look at the help on the groups.io main page, it describes in detail how bounces are handled in groups.io. Quote from that: our final step is to set the account¡¯s status to?Bounced?and stop sending emails of any kind to it. So the account is never deleted automatically, but groups.io will stop sending any emails to it after it decides that the account cannot be reached by email. Kind regards Thomas Von iPad gesendet / sent from iPad Am 05.01.2020 um 17:04 schrieb Ann Wild via Groups.Io <annlwild@...>:
|
Re: Enterprise Group site unavailable after small change?
#bug
Ok thanks for confirming that everyone can get to the group!
I still can't for some reason :( |
Re: Custom Invite Question
On Sun, Jan 5, 2020 at 12:09 PM, Duane wrote:
An invitation assumes that you've already checked people out and want them on your group, so acceptance allows them in.? If you need to do more pre-checking, you'll need to do it before sending an invitation.I thought about this for quite some time when out walking the dog. :) If someone applies "out of the blue" and provides a response to the Pending Subscription message in some way that is unsatisfactory (for want of a better word) then they can have their application rejected; no problem. But to my way of thinking inviting someone to join and then rejecting them for some reason seems somehow dishonourable or perhaps just plain rude. I can just see the point that Cindy made in her post, but only just. Obviously this is a purely personal opinion but sometimes the degree of control that Owners seem to want to exercise crosses the border into micromanagement. Chris |
Re: AOL members / issues
Larry Parsons
We just transferred from Yahoo group a month ago. A clean migration of 38,000 emails--thank you very much.
Currently working on 7 of 52 members who haven't engaged. I have one AOL account not responding that has the dirdel response. I checked several of our other AOL accounts and they all get the dirdel response, so I think it may be the rule and not the exception.?? |
Can Mods hide a post?
#howto
Hello GMF Members,
Occasionally a member will ask a personal question of another member but not click on the Private Button so that the question or sometimes the reply alone will get posted to the Message page. When this happens is there a way ¨Cshort of deleting the post¨C to toggle the message to display or hide it from view online at the group's site? I realize that this message may have also been sent out to all members who receive emails and digests, but it might well prove better that that post not remain permanently in the message archives ¨Cat least not visibly. I ask because I've done several searches here on GMF and have not found this specific topic discussed. NOTE: I checked on Beta just now and saw that the topic had been discussed a while back but that no concrete decision was made and the idea of hiding a post or topic was set to the side for the time being. Wondering now, is it maybe time to reconsider this idea of being able to hide/display a post/topic? Regards, Paul M. == |
Re: bouncing members
On Sun, Jan 5, 2020 at 04:04 PM, Ann Wild wrote:
I have a another question about bouncing members: Does groups.io delete them after a period of time?No; they just sit there in your Members List. Once they are "red" bouncing, Groups.io stops trying, but there is nothing to stop you originating bounce probes if so desired. They will remain in place until you delete them. Chris |
Re: navigating page numbers
On Sun, Jan 5, 2020 at 09:56 AM, WBennett wrote:
Win -- Short answer:? Bookmark the page in your browser and use that to come back next morning. Longer, more technical answer:? If you look at the URL displayed in the address bar of your browser, the query string (part after the question mark) will increment by your "items per page" setting as you advance through the list. In your case there should be a "600" as the next-to-last entry in that string...this tells groups.io to start displaying attachments at the 600th entry (base zero addressing). If you look at this sequence of comma-separated values, the first is the items per page, the second represents the sort key, the third the starting record, and I don't know what the fourth is. Try entering different numbers and see what happens. Bruce |