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Re: question about bouncing history info
On Fri, Jan 3, 2020 at 04:52 PM, Jonathan Sivier wrote:
Does the past bouncing info get wiped as soon as any message, even a bounce probe, is successfully delivered?Sort of.? Bounce handling is a bit of a mess.? Even after someone stops bouncing, they'll have a blue B for a few days.? Mark did this so that people shouldn't be going in and out of B status constantly.? With the delay, if there are no additional bounces in 3-5 days, the blue B gets cleared.? If there are additional bounces, I think the count continues from where it was and they'll become a red B after 5 total bounces.? The person that is bouncing should be able to see several of the most recent bounces using their subscription page.? See also /g/GroupManagersForum/wiki/dealing-with-bouncing Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: sub group storage
On Fri, Jan 3, 2020 at 04:51 PM, Jim Allen wrote:
would the storage be calculated for all the groups together or for each individual group?At present, each group and each subgroup has the allotted amount of storage shown on the pricing page.? The original plan was to have the limit apply to the total group, including subgroups, but Mark had a lot of trouble getting the accounting to work.? If you have a free group with 2 subgroups, you have a total of 3 GB available, but can't 'share' it amongst them (at least not directly.) Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Confusion on group email addresses
#messages
On Fri, Jan 3, 2020 at 03:11 PM, Charlie Russell wrote:
I couldn't find information about creating new topics via email anywhere in the help or wikiWhen you create an email and send it to a group, it will (probably) start a new topic.? Also see /g/GroupManagersForum/wiki/Topics%20and%20the%20threading%20algorithm The <groupname>@groups.io is the default when a group is created.? If a subgroup is later created, the main group takes the form of main@<groupname>.groups.io, but the original still works.? If you later delete all subgroups, it reverts to the original. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Confusion on group email addresses
#messages
On Fri, Jan 3, 2020 at 04:11 PM, Charlie Russell wrote:
in the welcoming message that new members get, it says you can post new topics by sending an email to <groupname>@groups.io.? I couldn't find information about creating new topics via email anywhere in the help or wiki, I just stumbled on this.They are synonymous. The one with "main" reflects that you have a subgroup. Your subscribers can post to either address if they wish to post to the main group. Frances ? -- Moving to Groups.io (without easy transfer)
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Confusion on group email addresses
#messages
I'm new to groups.io, my apologies for asking some basic questions. I couldn't find a topic on this, or info in the wiki.
in the welcoming message that new members get, it says you can post new topics by sending an email to <groupname>@groups.io.? I couldn't find information about creating new topics via email anywhere in the help or wiki, I just stumbled on this. However, in the group home page, it lists "Group Email Addresses", and it says "Post: main@<groupname>.groups.io" Are these essentially synonymous? Any difference between the two? I find it a bit confusing to have two different forms for email addresses in these two places |
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Re: How do I enlarge photo on home page of my group?
On Fri, Jan 3, 2020 at 02:53 PM, Sarah Breithaupt wrote:
When I upload photo to home page of my group it comes out really small.The closer the original is to 900x300 pixels, the larger the area covered.? If it's larger than that, it will be scaled down to fit within those limits. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Recovering deleted database
#database
On Fri, Jan 3, 2020 at 02:53 PM, Hakan Karag?z wrote:
Is it possible to recover an old database file that has been deleted?No, you need to recreate it. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: problem with .rr
On Fri, Jan 3, 2020 at 01:39 PM, Laurence Marks wrote:
66.175.222.12. That address belongs to linode, where groups.io is hosted.Specifically, it's GIO's outbound email server. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: problem with .rr
Duane, I have some experience in this. Here are the two messages. While you are correct that 4xy messages are temporary and should be retried and 5xy messages are permanent and should not be retried, more detail is available. The codes are defined in . The second digit (x above), breaks out as: 0: A syntax error was detected in the request 1: This is a reply to information that was requested 2: These are replies relating to the communications channel 3: Unspecified 4: Unspecified 5: These replies indicate the status of the receiver mail system vis-a-vis the requested transfer or other mail system action. Let's look at these two individually: Jan2: 4 different messages pkvw-mx.msg.pkvw.co.charter.net: 452 4.1.0 <[email protected]>?server temporarily unavailable?AUP#CMPOL This message came from the Parkview Colorado mail exchange of charter.net.? The message had code 452. The second digit was 5, consistent with the text "server temporarily unavailable." The complete definition for 452 is? "Requested action not taken: insufficient system storage" They make reference to their Acceptable Use Policy, but it doesn't seem to be relevant in this case. Dec 15 and 16: 2 different messages pkvw-mx.msg.pkvw.co.charter.net: 421 p-impin019.msg.pkvw.co.charter.net cmsmtp 66.175.222.12 blocked AUP#CMPOL 421? <domain> Service not available, closing transmission channel ? ? ? (This may be a reply to any command if the service knows it must shut down) This is not general server overload like the case above. In this case, charter.net has explicitly blocked 66.175.222.12. That address belongs to linode, where groups.io is hosted. Larry |
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Re: How do you change the "Feed" group image
On Fri, Jan 3, 2020 at 02:01 PM, Ken Adams wrote:
I have gotten in the habit of using the Groups.io "feed" to quickly review messages in all the groups to which I subscribe. But the group I own like many has this default elephant image.? Some groups have managed to change that.? Is this a premium feature? If not where would I as a group owner change the image to something more appropriate?Any group, free or premium, can change the image on their home page. Plus you can change the icon on the feed. See the wiki -? /g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation #4, Settings ?3) Cover photo Frances ? -- Moving to Groups.io (without easy transfer)
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Re: How do you change the "Feed" group image
On Fri, Jan 3, 2020 at 01:01 PM, Ken Adams wrote:
Some groups have managed to change that.? Is this a premium feature? If not where would I as a group owner change the image to something more appropriate?That's the Icon you can add on the Cover Photo page. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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Re: Full Email Address Truncated
On Fri, Jan 3, 2020 at 01:01 PM, Anita Goldstein wrote:
When I go to 'admin'>'settings' there is no 'privacy' link.It's not a link, it's a section of the Settings page. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
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How do you change the "Feed" group image
I have gotten in the habit of using the Groups.io "feed" to quickly review messages in all the groups to which I subscribe. But the group I own like many has this default elephant image.? Some groups have managed to change that.? Is this a premium feature? If not where would I as a group owner change the image to something more appropriate?
-- Ken Adams Plastic Freight Car Builders (PlasticFreightCarBuiilders.groups.io) Owner and Moderator |
Duane
Jim Allen
Frances
Charlie Russell
Laurence Marks
Ken Adams