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Re: Email merge

Gerald Boutin
 

On Sat, Dec 28, 2019 at 06:34 PM, Bruce Bowman wrote:
On Sat, Dec 28, 2019 at 10:24 AM, Gerald Boutin wrote:
I have also tried logging in on the same browser with two different login accounts. Since there is no way that i could find to login in on the initial logged in page without first doing a logout, I go to a new browser tab to try this. All that happened was that the first login instance was changed to the second account. There was no suggestion to merge accounts.
Gerald/Sandi -- My bad.

There is no way to get to the login page if you're already logged in with that browser. It's actually done from the Account page, which kinda looks like the login page at first glance.

If on the Account page, you type in another email address (overwriting what's already there) and click Change Email (or simply hit the Enter key), the merge dialog pops up if the newly-entered email address is already registered with groups.io.

Note that the new address doesn't even have to be yours...if you had the cooperation of someone else, the accounts of two entirely different people can be merged, if for some obscure reason you felt it was desirable to do that.

Regards,
Bruce
Bruce,

I finally found that spot as well. And I did some more testing of the functionality and i am not very happy with the results.

Once you enter a different address and start the process, you cannot change your mind and there is apparently no way to get out of the predicament.

eg)
Type in a new address to change to and click to start the process.

No warnings before or during or after this happens.

However, the fun starts when you see the resulting emails.

First email:?

Hello,

This is to notify you that you have changed the email address of your Groups.io account from?[email protected]?to?changeemail@..... We have sent a confirmation email to your new email address. Once you reply to that confirmation email, you will again be able to participate in your groups. All your Groups.io subscriptions will be transferred to your new email address.


Now I see I have goofed, but no option to undo it here either. Surely I will be able to cancel it in the next email.

Well, this is the next email - nope, no options for getting out of jail here either.


Hello,
?
Because you have changed your email address, we need to confirm that this new email address, changeemail@... is really you. Doing so is easy, just reply to this email. If you would like to confirm your email address via the website instead, just click on this link::??Confirm new email address llink
?
Once your new email address is confirmed, you will again be able to participate in your groups. All your Groups.io subscriptions will be transferred to your new email address.


My only option is to NOT reply to the email. No idea how long it takes before this times out. My only option is to see if I can log in again.

Try with oldemail since I have not confirmed the new one.

That email address does not have a groups.io account.

Well, that didn't work, I tried the new email. Since I didn't have a password, I was offered a link to login. That did work, but my account was unconfirmed.

At that point, I lost track of what was going on, but in the end I somehow got logged in using the original account. Even stranger, I got in via the GMF group. Here's that email..

Hello,
Thank you for your interest in the /g/GroupManagersForum group at Groups.io. If you did not request or do not want to join [email protected], please ignore this message.

If you only want to send and receive messages from [email protected], reply to this email to confirm your email address and activate your membership.

Messages will be sent to you at oldemail

Send messages to [email protected]

If you want to use the resources and read messages on the website, please click on the link below to confirm your email address, set up a password, and choose other subscription settings:
Confirm account link
?
Cheers,
The Groups.io Team?
?
?
Sorry for including so much detail and then not being able to clearly show exactly what happened in the end.

My point in all of this is that it does seem that this functionality is not user friendly and perhaps even downright dangerous. I know the deal about MarkF being busy etc, but at least if anyone else asks about this, warn them NOT to use it unless at least doing a dry run with test accounts first.

--
Gerald


Re: How Calendar Event Reminders are handled based on an individual's Subscription settings #subscription

 

On Sat, Dec 28, 2019 at 10:38 AM, Howard Waxman, WZ4K wrote:
Bruce (or Mod.) Please clarify for me as I agree, the Reminder options are quite granular:
1. How are event reminders handled with respect to an individual's Subscription setting?
  • I am seeing people receive a "30 minute prior to" a day late on low volume groups, the result of their Subscription setting. Time zones are set correctly.
Howard -- A #cal-reminder is not a notification...it is just another post to the group, with a hashtag.?Perhaps it *should* be a notification, I can see both pros and cons to that (see further below).

The message itself should post to the group message archive in a timely fashion, but the bottom line is that anyone signing up for digest delivery has actively forfeited their right to the timely receipt of group messages (via email).

2. How are Special Notices handled with respect to an individual's Subscription setting?
  • Would this override a Subscription setting to send immediately?
I frankly didn't know, so I just tested this...and the "send as special notice" option does seem to force prompt delivery of a #cal-reminder to those subscribed with a digest. So I learned something today!

I do suggest polling your digest subscribers about this before going down that road. Some might take exception to this override.

Regards,
Bruce


Re: Email merge

 

On Sat, Dec 28, 2019 at 10:24 AM, Gerald Boutin wrote:
I have also tried logging in on the same browser with two different login accounts. Since there is no way that i could find to login in on the initial logged in page without first doing a logout, I go to a new browser tab to try this. All that happened was that the first login instance was changed to the second account. There was no suggestion to merge accounts.
Gerald/Sandi -- My bad.

There is no way to get to the login page if you're already logged in with that browser. It's actually done from the Account page, which kinda looks like the login page at first glance.

If on the Account page, you type in another email address (overwriting what's already there) and click Change Email (or simply hit the Enter key), the merge dialog pops up if the newly-entered email address is already registered with groups.io.

Note that the new address doesn't even have to be yours...if you had the cooperation of someone else, the accounts of two entirely different people can be merged, if for some obscure reason you felt it was desirable to do that.

Regards,
Bruce


Re: Email merge

 

On Sat, Dec 28, 2019 at 08:16 AM, John Russell wrote:
If you merge 2 email addresses and the emaIl address which is deactivated is the only owner of a group, then I think that should be prevented with a message. The message should prompt you to go back to the group or groups where you are the owner and promote one of the moderators (or a member) to owner, before attempting this merge again. The fact that you can do this at the moment is sort of a bug, in my opinion, and should be reported to support so some code can be added to the "merge email accounts" function to prevent a group becoming orphaned. Do you agree?
John -- I do.?

There is a fail-safe in place for account deletion, to keep you from accidentally deleting the last Owner of a group...but some posts here in GMF over the past year or two have suggested that the fail-safe can be circumvented via merging accounts. Being disinterested in creating a problem for myself, I haven't actually verified this. So unfortunately, it remains hearsay on my end, which is the only thing that's kept me from reporting it.

By the way, I noticed the use of inactivate earlier in this thread. I think deactivate is more appropriate, etc...
I kinda think this is splitting hairs...but I'm not married to the existing wording. Have at it!

Bruce


Re: #howto #announcement #howto #announcement

 

On Sat, Dec 28, 2019 at 02:39 PM, Paula K. Parker wrote:
Mondays and Fridays will be for specific topics. I would rather not have to send a reminder post each week. Is there a way I can have a reminder sent automatically, similar to the one that goes out on the first of the month?
You could create a Calendar Event for Mondays and another for Fridays.? Each can repeat ad infinitum as long as you want.? And you could have a reminder sent sometime before the event, when the event occurs, or both.? It wouldn't include what the subject is, unless it's always the same, but would announce that those are Special Topic days.

Duane
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#howto #announcement #howto #announcement

 

We are changing the weekly discussion format for our group. Mondays and Fridays will be for specific topics. I would rather not have to send a reminder post each week. Is there a way I can have a reminder sent automatically, similar to the one that goes out on the first of the month?

Thank you,
Paula Parker


Re: Can we disable 'Likes'? #featurerequest

 

On Sat, Dec 28, 2019 at 02:33 PM, RFI-EMI-GUY wrote:
This unwanted draft creation is a result of clicking the "view/reply online" button in the mail digest.
It's easy enough to click Discard if a draft/reply is opened.? As far as changing it, nothing will be done if you don't post about it on the beta group.? There is no GIO management here.

BTW, it's considered impolite to hijack a topic to try to further your cause.

Duane
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Re: Can we disable 'Likes'? #featurerequest

 

Search for my two threads about "spontaneous drafts" and drafts bug. This unwanted draft creation is a result of clicking the "view/reply online" button in the mail digest. Those two functions need to be bifurcated into separate buttons. The unwanted draft has the subject filled and the browser assumes it is a true draft.

I complained of this, even sent in a bug report. I got shut down for even mentioning it. You would think that hosting / storing zillions of unwanted drafts would be something the developers would not be happy with.



On Tue, Dec 17, 2019 at 06:40 PM, Duane wrote:
On Tue, Dec 17, 2019 at 03:45 PM, BMaverick wrote:
Every time I go the GIO posting to select a LIKE then leave the page, regardless of the group in IO, a DFAT message is created in that group.
You're doing something wrong.? All that clicking the Like should do is show that you liked it and change the option to Unlike.? Not sure what you could be doing that would create a draft.? Unless you're using the link in an email to get to a message.? That could open the editor, creating a draft.

On Tue, Dec 17, 2019 at 05:24 PM, Chris Jones wrote:
and of course there is no "like" provision by email.
Actually, you can Like a post using email.? Just reply with the word Like/like or +1 for content.

Duane
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Locked Re: Is it possible to recover subscriber email to re-create a deleted groups.io group?

 

On Sat, Dec 28, 2019 at 02:27 PM, Deane wrote:
A group called [email protected]?was created to help people deal with Verizon destroying 20 years worth of daily data of hundreds of thousands of people and the person who create that list?bruce.bowman@...?decided to delete it this morning without any warning or even asking.
No, it was not.?

That group was always intended to be a temporary forum for people to let off steam about the Yahoo Groups shutdown...mainly so such posts did not pollute GMF and beta. Now that the tide has turned on that, it stands to reason that it is no longer serving any purpose...there have been no posts to the group for the past 8 days.

Does groups.io have any rules about treating group members respectfully with advanced notice when a group owner decides to delete a group without warning??
A message saying that the group was going to be deleted was posted on December 20. Until now, no one has mounted a serious objection.?

Is there any way the people who subscribed to that group can be recovered?
No.

This is very upsetting and a terrible thing to do to archivists who are already grieving the loss of so much community data.
This comment is incomprehensible. The group contained no archival data from Yahoo Groups, nor any truly valuable information.?

Is there anything that can be done? If I had known this was going to happen I'd of done all I can to deal with it but got totally blindsided and no longer have the email addressed of the people in that group. Can anything be done??
No. The group owner owns the group and can do with it what he wants to. If you want a group that better meets your needs, there is nothing keeping you from starting your own. Failing that, consider joining?. It seems to have a similar goals and substantially more permanence (started in 2015).

Regards,
Bruce


Locked Is it possible to recover subscriber email to re-create a deleted groups.io group?

 

Hi folks...?

A group called [email protected]?was created to help people deal with Verizon destroying 20 years worth of daily data of hundreds of thousands of people and the person who create that list?bruce.bowman@...?decided to delete it this morning without any warning or even asking.

Does groups.io have any rules about treating group members respectfully with advanced notice when a group owner decides to delete a group without warning??

Is there any way the people who subscribed to that group can be recovered? This is very upsetting and a terrible thing to do to archivists who are already grieving the loss of so much community data. Is there anything that can be done? If I had known this was going to happen I'd of done all I can to deal with it but got totally blindsided and no longer have the email addressed of the people in that group. Can anything be done??

Please help!?

Deane


Re: Define terms

Sandi D.
 

Unfortunately we can't rely on everyone intuiting every term to mean the same thing.

I appreciate the clarification of terms and their definitions and anyone willing to update update the wiki to promote greater understanding. It took me months of reading GMF posts to get a good handle on GIO. The Yahoo exodus was a great help to me as many of their questions repeatedly exposed me to the same GMF wiki but in various contexts. I learned more in the past two months of GMF posts?than I have since joining GIO and studying the Wiki.?

I wouldn't say GIO terms and user actions are the easiest to comprehend. GMF postings have been my key to understanding much of what's in the wiki.

What Michael wrote made sense to me.?I had also separated members who have never logged in from members who have. I have seen posters asking for clarification if the user has ever logged in or not. Perhaps a term would help clarify between those two actions. Perhaps not. Newbies with questions aren't likely to know all the "correct term definitions" so their posted problem might not be correctly reflected by the terms they use.?

Reading Shal's response gave me new insights into where I had wrongly interpreted a definition or action. That I can use the terms members and subscribers interchangeably. Reinforcing once again that a post can be made to a group by a person who has not joined that group.

No matter how tightly terms are defined, it seems to me that GIO is open and fluid in ways that other groups platforms are not. And that fluidity likely contributes to more complex problem solving.?

--
Sandi Dickenson
Moderator of ASG Volunteers Group


Re: How Calendar Event Reminders are handled based on an individual's Subscription settings #subscription

 

Bruce (or Mod.) Please clarify for me as I agree, the Reminder options are quite granular:
  1. How are event reminders handled with respect to an individual's Subscription setting?
    • I am seeing people receive a "30 minute prior to" a day late on low volume groups, the result of their Subscription setting. Time zones are set correctly.
  2. How are Special Notices handled with respect to an individual's Subscription setting?
    • Would this override a Subscription setting to send immediately?
Thank you for your support and advice. HNY, Howard


Re: Email merge

Gerald Boutin
 

On Sat, Dec 28, 2019 at 10:44 AM, Sandi D. wrote:
On Fri, Dec 27, 2019 at 04:30 PM, Bruce Bowman wrote:
Yes. That will happen if you attempt to log in with a different email address?without logging out first.
I routinely do this with two browsers. Both retain my login, each under a different email. I have never seen a screen or message asking if I wanted to merge my accounts. I have not yet been successful in logging into the same browser under both emails at the same time and didn't know that was possible.?

Thanks for the warning.?
?
--
Sandi Dickenson
Moderator of ASG Volunteers Group
Sandi,

I also am logged in with different logins on different browsers. I also have never seen a request to merge accounts. In that case, GIO has no way of knowing if it was even the same person logging in, so I would not expect anything sinister to happen.

I have also tried logging in on the same browser with two different login accounts. Since there is no way that i could find to login in on the initial logged in page without first doing a logout, I go to a new browser tab to try this. All that happened was that the first login instance was changed to the second account. There was no suggestion to merge accounts.

The initial instance browser page was not updated and there was no messages given that anything had changed until I attempted to click on links on that page. Because the page was not updated, links on the page were to messages from the first login instance and clicking on them would give a popup saying that I was not subscribed to that group. That part is a bit confusing at first, but since I have seen it several times now, I knew to do a browser refresh and that updated me to messages in the newly logged in account.

I have tried this again and verified that there is no offer to merge accounts. Perhaps there is some other sequence to cause that to happen, but I have not come across it yet.

--
Gerald

P.S.: I also tried one more thing before posting this message and that was opening up a second instance of the same browser (Chrome) and logging in there with a different account. Once again, there was no offer to merge accounts. This test did do some strange things to the initial browser instance including seemingly deleting my draft for this post. However, I was ready for this possibility and had already saved my own copy of the draft outside of the browser. In this case, it wasn't necessary, as after I logged out of the second browser instance, my initial draft again became available in the first Chrome browser instance.


Re: Bounced and bouncing members

 

On Sat, Dec 28, 2019 at 08:16 AM, M. A. Gormez wrote:
I want to know the difference between bounced (red B) and bouncing (blue B) members.
Michel -- Red B means groups.io has given up attempting to send emails to that address. See the system help (/static/help#bouncing) for details.

Bruce


Re: Email merge

Sandi D.
 

On Fri, Dec 27, 2019 at 04:30 PM, Bruce Bowman wrote:
Yes. That will happen if you attempt to log in with a different email address?without logging out first.
I routinely do this with two browsers. Both retain my login, each under a different email. I have never seen a screen or message asking if I wanted to merge my accounts. I have not yet been successful in logging into the same browser under both emails at the same time and didn't know that was possible.?

Thanks for the warning.?
?
--
Sandi Dickenson
Moderator of ASG Volunteers Group


Re: Email merge

 

Hi Bruce et al,

If you merge 2 email addresses and the emaIl address which is deactivated is the only owner of a group, then I think that should be prevented with a message. The message should prompt you to go back to the group or groups where you are the owner and promote one of the moderators (or a member) to owner, before attempting this merge again. The fact that you can do this at the moment is sort of a bug, in my opinion, and should be reported to support so some code can be added to the "merge email accounts" function to prevent a group becoming orphaned. Do you agree?

By the way, I noticed the use of inactivate earlier in this thread. I think deactivate is more appropriate, but I am a Brit so my English may be different. See here for a comparison of the meanings of the 2 words and I think you will agree that deactivate is better in this context :-
If you agree with the usage of deactivate, I will volunteer to amend the Wiki.

Regards
John Russell


Bounced and bouncing members

 

Hello,

I want to know the difference between bounced (red B) and bouncing (blue B) members.

Thank you.

Michel?


Re: Define terms

 

Michael,

"Subscriber" is an email address that has not logged in to a Groups.io
group (interacts with email)
...
"Member" is an email address that has logged in to a Groups.io group
In Groups.io there is no distinction between a subscriber that has logged in to the site and one that hasn't yet. Hence Subscriber and Member as you've described them are the same.

This stems from the fact that creating the subscription caused the automatic creation of a corresponding account for that email address, if there wasn't one already. And with the account came the ability to log in - whether the person has done so yet or not is purely circumstantial (and inconsequential).

STATUS is another further user definition:
I don't think you're adding clarity by lumping together as Status many different types of things.

"Not Confirmed", "Bouncing",
Those two (along with "Bounced") are user Statuses, they apply to the email address across all of its subscriptions, and are applied to the address by the system.

"Pending Approval", "Banned";
Those two are (non)member Statuses. They apply to a specific address in a specific group based on the settings of the group and the actions (or inactions) of its moderators.

"Moderated", "New User Moderated", "Cannot Post", Moderate First",
"Moderate Topics",
These are Posting Privileges, assigned to the subscription by the group moderators, or in the case of New User Moderated, by a group setting.

"Following only", "Following Only w/ First Message
Also", and "Auto Follow Replies"
These are Messages Selection options. They apply to each subscription and are under the subscriber's control as well as the moderators.

It seems many questions are caused by it not being clear if an email
address is not logged in or not (or its status),
I don't see how that's relevant to a group moderator. Any given member might log in or out at any given moment, on one or more devices. Myself, I'm typically logged in at all times on three devices - my phone, laptop, and desktop. But at a given moment I might be asleep or otherwise not paying attention to those devices.

Every term should be explained when hovered over or at least have a
WIKI entry.
The top of the Help page has a short glossary. You could suggest additions to it, or write a Glossary page for GMF's wiki.

Shal


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Re: yG Privacy Dashboard download #yahooprivacydashboard #ioimportpl

 

On Sat, Dec 28, 2019 at 12:15 AM, Bryan Jones wrote:

I've set the new user as unmoderated for both the subgroup
first address in fromto.txt must be unmoderated
Download memberlist.csv again. If again the same error message then email me the line from memberlist.csv with that email address.

--
Lena


Define terms

 

Unfortunately we can't rely on everyone intuiting every term to mean the same thing.
The more terms are used with different meanings, greater miscommunication is likely.

All terms should have one distinct meaning (not multiple meanings).
If we all use the same terms to mean the same thing, less confusion and misunderstanding should occur.

The lower the level of technical understanding is presumed (and therefore accommodated), the more users will understand Groups.io and the more successful it can be.


But it brings up the question of what is a subscriber versus not a
subscriber.
It is confusing to many that the words "subscriber" and "member" are used interchangeably.

EMAIL ADDRESSES (users)
There are three different ways email addresses (people) are involved with Groups.io
I propose these 3 definitions (as a start):

"Account Holder" is an email address registered with Groups.io

"Subscriber" is an email address that has not logged in to a Groups.io group (interacts with email)
(All group Subscribers are also Groups.io Account Holders)

"Member" is an email address that has logged in to a Groups.io group
(All group Members are also group Subscribers and Groups.io Account Holders)


ROLE is a further user definition:
"Role" (Group Role) as viewed at a Group's Member List currently can be "Member", "Moderator", or "Owner".

STATUS is another further user definition:
"Not Confirmed", "Pending Approval", "Bouncing", "Banned"; "Moderated", "New User Moderated", "Cannot Post", Moderate First", "Moderate Topics", "Following only", "Following Only w/ First Message Also", and "Auto Follow Replies" are Statuses


It seems many questions are caused by it not being clear if an email address is not logged in or not (or its status),
(and many others are caused by not knowing which email address is in use)
perhaps "Member" should be changed to "Subscriber" when that email address is not logged in,
so that Moderators (with view Member List privileges) and Owners can recognize the distinction, and may be better able to help.

It could also be useful to designate whether a Moderator or Owner is not logged in.
Their Role could then be noted in a different color (grayed out?)
or as "subModerator" and "subOwner" OR "sub Moderator" and "sub Owner"...



Every term should be explained when hovered over or at least have a WIKI entry.
(Account Holder, Subscriber, Member; Role, Moderator, Owner; Home, Subscription, Admin, Pending, Members (in the group page's left column should be Member Lists?), Invite, Integrations, Settings, Promote, Subgroups, Activity, Upgrade, Messages, Topics, Hashtags, New Topic, New Poll, Chats, Directory, Calendar, Photos, Files, Databases, Wiki; Account, User, Preferences, Email Delivery, Signature, Advanced Preferences, Notifications; Status, "Not Confirmed", "Pending Approval", "Bouncing", "Banned"; "Moderated", "New User Moderated", "Cannot Post", Moderate First", "Moderate Topics", "Following only", "Following Only w/ First Message Also", "Auto Follow Replies"; etc, etc)