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Re: Bounced and bouncing members
On Sat, Dec 28, 2019 at 08:16 AM, M. A. Gormez wrote:
I want to know the difference between bounced (red B) and bouncing (blue B) members.Michel -- Red B means groups.io has given up attempting to send emails to that address. See the system help (/static/help#bouncing) for details. Bruce |
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Re: Email merge
Hi Bruce et al, |
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Re: Define terms
Michael,
"Subscriber" is an email address that has not logged in to a Groups.ioIn Groups.io there is no distinction between a subscriber that has logged in to the site and one that hasn't yet. Hence Subscriber and Member as you've described them are the same. This stems from the fact that creating the subscription caused the automatic creation of a corresponding account for that email address, if there wasn't one already. And with the account came the ability to log in - whether the person has done so yet or not is purely circumstantial (and inconsequential). STATUS is another further user definition:I don't think you're adding clarity by lumping together as Status many different types of things. "Not Confirmed", "Bouncing",Those two (along with "Bounced") are user Statuses, they apply to the email address across all of its subscriptions, and are applied to the address by the system. "Pending Approval", "Banned";Those two are (non)member Statuses. They apply to a specific address in a specific group based on the settings of the group and the actions (or inactions) of its moderators. "Moderated", "New User Moderated", "Cannot Post", Moderate First",These are Posting Privileges, assigned to the subscription by the group moderators, or in the case of New User Moderated, by a group setting. "Following only", "Following Only w/ First MessageThese are Messages Selection options. They apply to each subscription and are under the subscriber's control as well as the moderators. It seems many questions are caused by it not being clear if an emailI don't see how that's relevant to a group moderator. Any given member might log in or out at any given moment, on one or more devices. Myself, I'm typically logged in at all times on three devices - my phone, laptop, and desktop. But at a given moment I might be asleep or otherwise not paying attention to those devices. Every term should be explained when hovered over or at least have aThe top of the Help page has a short glossary. You could suggest additions to it, or write a Glossary page for GMF's wiki. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: yG Privacy Dashboard download
#yahooprivacydashboard
#ioimportpl
On Sat, Dec 28, 2019 at 12:15 AM, Bryan Jones wrote:
I've set the new user as unmoderated for both the subgroup first address in fromto.txt must be unmoderatedDownload memberlist.csv again. If again the same error message then email me the line from memberlist.csv with that email address. -- Lena |
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Define terms
Unfortunately we can't rely on everyone intuiting every term to mean the same thing.
The more terms are used with different meanings, greater miscommunication is likely. All terms should have one distinct meaning (not multiple meanings). If we all use the same terms to mean the same thing, less confusion and misunderstanding should occur. The lower the level of technical understanding is presumed (and therefore accommodated), the more users will understand Groups.io and the more successful it can be. It is confusing to many that the words "subscriber" and "member" are used interchangeably.But it brings up the question of what is a subscriber versus not a EMAIL ADDRESSES (users) There are three different ways email addresses (people) are involved with Groups.io I propose these 3 definitions (as a start): "Account Holder" is an email address registered with Groups.io "Subscriber" is an email address that has not logged in to a Groups.io group (interacts with email) (All group Subscribers are also Groups.io Account Holders) "Member" is an email address that has logged in to a Groups.io group (All group Members are also group Subscribers and Groups.io Account Holders) ROLE is a further user definition: "Role" (Group Role) as viewed at a Group's Member List currently can be "Member", "Moderator", or "Owner". STATUS is another further user definition: "Not Confirmed", "Pending Approval", "Bouncing", "Banned"; "Moderated", "New User Moderated", "Cannot Post", Moderate First", "Moderate Topics", "Following only", "Following Only w/ First Message Also", and "Auto Follow Replies" are Statuses It seems many questions are caused by it not being clear if an email address is not logged in or not (or its status), (and many others are caused by not knowing which email address is in use) perhaps "Member" should be changed to "Subscriber" when that email address is not logged in, so that Moderators (with view Member List privileges) and Owners can recognize the distinction, and may be better able to help. It could also be useful to designate whether a Moderator or Owner is not logged in. Their Role could then be noted in a different color (grayed out?) or as "subModerator" and "subOwner" OR "sub Moderator" and "sub Owner"... Every term should be explained when hovered over or at least have a WIKI entry. (Account Holder, Subscriber, Member; Role, Moderator, Owner; Home, Subscription, Admin, Pending, Members (in the group page's left column should be Member Lists?), Invite, Integrations, Settings, Promote, Subgroups, Activity, Upgrade, Messages, Topics, Hashtags, New Topic, New Poll, Chats, Directory, Calendar, Photos, Files, Databases, Wiki; Account, User, Preferences, Email Delivery, Signature, Advanced Preferences, Notifications; Status, "Not Confirmed", "Pending Approval", "Bouncing", "Banned"; "Moderated", "New User Moderated", "Cannot Post", Moderate First", "Moderate Topics", "Following only", "Following Only w/ First Message Also", "Auto Follow Replies"; etc, etc) |
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Re: Not receiving copies of messages as owner
Richard,
Maybe he has found a way to hack me out.There is no such capability in Groups.io. When a message posts to the group whether you receive it depends on your settings, and your email service, not on anything the posting member can do. I can fix it by setting him to Moderated, but that is not theCorrect, it is not. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Not receiving copies of messages as owner
Richard,
I do not get the e-mail from one person when he posts to the freeThere is no combination of settings that would cause this. So there must be something else going on that hasn't been identified. If his messages aren't going to your Spam folder, then perhaps your email service is rejecting them for some reason. Or, just by chance, he's posting only to topics or hashtags which you've muted. But it seems unlikely that you've muted any. I had the Setting set to get messages from subscribers only.As I mentioned, that control has nothing to do with messages posted to the group. It controls only messages sent to the group's +owner address. The person must be a subscriber since he has been a Group member evenIf the person uses a different email address now than then it could be that he is not subscribed under his new address. Or, if his address was listed as bouncing in the Yahoo Group it would not have been copied by the transfer agent. But given that his posts do appear in Messages it is likely that he is subscribed to the group. Can non-subscribers post messages? I did not think so.Only if the group has checked the box in Settings to allow it. I have all notification boxes checked.Those also will have no effect on your receipt of group postings. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Not receiving copies of messages as owner
Richard,
I had my messages and e-mail (a Yahoo provider) settings as Mr.The Owner Email section refers to messages sent to the group's +owner address, not to the group's posting address. But it brings up the question of what is a subscriber versus not aA subscriber (member) is any address in your group's Members list. If only subscribers can post he must be a subscriber.There is a checkbox in the group's settings that controls whether non-subscriber addresses can post to the group. Non-subscribers can always send to the group's -owner address, but each owner/moderator can select whether to receive such messages, or those from Subscribers Only. I've always been confused about subscribers versus members.Duane said: Technically, a member is someone that has a GIO account, a subscriberIn Groups.io every address subscribed to a group has (perforce) a Groups.io account associated with it. The holder of that address may be referred to as either a group member or subscriber, interchangeably. It is possible for an email address have a Groups.io account without being subscribed to any groups. I don't think there is any specific word for that situation, though saying that such a person is a Groups.io member (rather than a member of any specific group) might be as good a description as any. Such a person does not have access to any group's content (other than content that is open to the public) or posting rights in any group. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Email merge
On Fri, Dec 27, 2019 at 01:36 PM, W8RMV wrote:
I had two different emails for different groups.Yes. That will happen if you attempt to log in with a different email address?without logging out first. I accepted but never received the confirmatory email as indicated by this statement:The email with the link was sent to the destination address (the one you manually entered while still logged in under the other one). So be sure you check the correct email address. The wiki entry at?/g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts%2C-Subscription?contains step-by-step instructions and should be correct. As Frances said, I went through this exercise just a month ago. Please take careful note which address you are merging away from ("originating address") and which one you are merging into ("destination address"). If the originating address owns a group, merging away from it is a good way to lose that ownership. Be very sure you know what you're doing before you go down this road.? Bruce |
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Re: Email merge
On Fri, Dec 27, 2019 at 01:44 PM, Frances wrote:
?If anyone has tried merging accounts recently, please share your experience. The wiki instructions were just described by Bruce a couple of months ago.? Is the other way active and usable? Or just an artefact leftover from development? Frances -- Moving to Groups.io (without easy transfer)
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Re: Email merge
On Fri, Dec 27, 2019 at 01:36 PM, W8RMV wrote:
I had two different emails for different groups. Has the email gone to spam? Be very careful - you don't want to lose your owner status. Merging Accounts
If you have two or more accounts, you lose the advantage of seeing all messages from your groups in one list using Your Groups and managing muted or followed topics and hashtags. You can merge the accounts.
(Do it one email address at a time!) ?
Below are the steps necessary to perform an account merge.
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1) Log into the account that you want to inactivate. If you don't know how to log in, instructions can be found here.
/g/GroupManagersForum/wiki/Logging-In 2) Pull down the menu at top right and select Account (or browse to /account)
3) In the "Email" field at the top of the page, enter the address you want to merge into (i.e.: overwriting what is already there).
4) Click the "Change Email" button.
5) Groups.io will notify you of the fact that the account already exists, and ask if you want to merge them.?
6) Click the blue button below this notification to confirm your intent to merge.
7) An email will be sent to the destination email address.?
8) Clicking on the link in that email will again take you to the login page.
9) Log in under the destination email address, using either the account password or the "email me a link" button.
10) Click on the blue button to complete the merge.?
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If for any reason you can't log into either of the two accounts, the merge is not possible.
Frances -- Moving to Groups.io (without easy transfer)
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Email merge
I had two different emails for different groups.
So I tried to sign in to a group with an email different than that registered. I got a pop up that offered to MERGE all the groups under the email I entered. I accepted but never received the confirmatory email as indicated by this statement: "An email has been sent to with a link that, when clicked, will cause the accounts to be merged and this account to be deleted." Next steps? -Thanx - Bob |
Bruce
John Russell
Shal Farley
Lena
Michael Pavan
Frances
Bob W8RMV