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Re: Not receiving copies of messages as owner
I have had the same problem, not receiving all messages sent, but only from one "member", AFIK.
I am the Owner. I had my messages and e-mail (a Yahoo provider) settings as Mr. McMurtry showed, except that I had set the short list to messages sent by subscribers. The one member in question has been part of the Group for many years. I now have my Setting set to receive ALL messages but only time will tell if I now get.his messages when he posts something. But it brings up the question of what is a subscriber versus not a subscriber. If only subscribers can post he must be a subscriber. Curious also is that my missing his e-mails only started 6-8 months ago, and I do not recall changing my settings. I've always been confused about subscribers versus members. The Wiki seems to use the terms interchangeably There may be several questions here. Thanks, Richard |
Re: Transfer from Yahoo
On Tue, Dec 24, 2019 at 05:22 PM, Crowie wrote:
We subscribed to Groupsio on Oct 29 2919 and paid the Premium fee for transfer from Yahoo Groups.Peter -- As Duane said, the Easy Group Transfer was a multi-step process. Simply paying the fee and initiating it doesn't get it done. Anyway, that's all moot...Yahoo Groups has taken down all online content and that approach is no longer available. You will have to do it manually using the instructions already provided. As for your payment, send an email to [email protected]?to ask for a refund. Having already had nearly two months of Premium access your refund will probably be pro-rated. Bruce |
Re: Transfer from Yahoo
On Tue, Dec 24, 2019 at 04:22 PM, Crowie wrote:
This group is a user-to-user group, no one from GIO management here. You've missed the boat.? The last transfers using the Easy Yahoo Group Transfer were on Dec 5.? There was a very specific set of instructions to follow and you didn't follow them (refer to /g/GroupManagersForum/wiki/Transfer-from-Yahoo-Groups).? All you can do now is try to get any important information from your Yahoo Group before it's totally gone.? Then you'll have to figure out how to get it uploaded.? The best information is at /g/GroupManagersForum/wiki/Moving-to-Groups.io Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Not receiving copies of messages as owner
On Tue, Dec 24, 2019 at 03:16 PM, AbdulHaqq McMurtry wrote:
According to all of your settings, the messages will be sent to you, so they're either bouncing or being redirected, possibly to a spam/junk folder.? I'd check my Subscription on that group for the status of Email Delivery History, all 3 sections.? There may be a clue in there as to where the problem is happening. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: display name
On Mon, Dec 23, 2019 at 01:37 PM, D R Stinson wrote:
... the owner or authorized moderators can change the display name of the member?for just?that group, and it doesn't change it for any other group. Of course the member can do this as well.??I don't know if that resets if a member later changes their own display name in their personal settingsDan, According to GIO, if someone changes something on their main profile, it will propagate downstream to all the group profiles, as long as that changed field hasn't already been customized: /account?page=viewprofile You can customize your profile for each group you are subscribed to. Changes made to your account profile will automatically apply to each group profile, with the exception of those specific fields in each group profile that you've previously customized. After looking at the text above, it doesn't clarify if the customization will be preserved whether it was customized by the member or by a mod, so I was curious and did a quick test, and if the mod changes someone's display name or other profile setting, any changes by the member on their root GIO profile will overwrite the group profile, but if it was changed by the member themselves, it will not be overwritten ...?I learned something new today! Cheers, Christos |
Re: different email settings for subgroups
#email
>>>?Seems like if I want to have my subgroups have different email settings, I have to create a new group with different email settings and not try to use a subgroup.
No, you can have the same member have different settings between subgroup(s) and the main group. ?The first time you go to the main group, admin, subgroups, and add the members to a subgroup, they will inherit that subgroup's default subscription setting, which is Single if you haven't changed it. ?Then you have to go to the subgroup in order to change the member's subscription setting (using the same route, i.e. Admin-Members), not in the main group; that may be the reason you are thinking you cannot change stuff. Cheers, Christos |
Re: Not receiving copies of messages as owner
¿ªÔÆÌåÓýOK. So I assume that means that the portion I copied is NOT the problem. ? The email delivery above: is ¡°receive all emails¡± ? ? ? From: [email protected] <[email protected]> On Behalf Of Duane ? On Tue, Dec 24, 2019 at 12:53 PM, AbdulHaqq McMurtry wrote:
The message delivery for that account would be above the part you captured, in the Email Delivery area. |
Re: Not receiving copies of messages as owner
On Tue, Dec 24, 2019 at 12:53 PM, AbdulHaqq McMurtry wrote:
Could this be the problem?The message delivery for that account would be above the part you captured, in the Email Delivery area. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Not receiving copies of messages as owner
¿ªÔÆÌåÓýCould this be the problem? ? ? From: [email protected] <[email protected]> On Behalf Of Duane ? On Tue, Dec 24, 2019 at 10:38 AM, AbdulHaqq McMurtry wrote:
Do you have that subscription (email address) set to receive all messages from the group?? I still suspect something simple or others would be reporting the same type of thing.? Some services do delay messages now and then, but that usually shows up as a soft bounce (4xx) in your bounce history. |
Re: Not receiving copies of messages as owner
On Tue, Dec 24, 2019 at 10:38 AM, AbdulHaqq McMurtry wrote:
I¡¯m still not getting copies of emails that I send from my primary email address.Do you have that subscription (email address) set to receive all messages from the group?? I still suspect something simple or others would be reporting the same type of thing.? Some services do delay messages now and then, but that usually shows up as a soft bounce (4xx) in your bounce history. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Not receiving copies of messages as owner
¿ªÔÆÌåÓýDuane, That is probably true that the site should deal with the problem, but I¡¯m still not getting copies of emails that I send from my primary email address. ? And no one seems to be able to help me find a setting to change to solve the problem.??? ? So I think I will either use the work around of sending from my second email address or using an alias as suggested by Frances.? The latter requires me to delete my second email account from my group; the first is easily implementable. ? Richard ? From: [email protected] <[email protected]> On Behalf Of Duane ? On Tue, Dec 24, 2019 at 08:57 AM, AbdulHaqq McMurtry wrote:
The problem with Outlook (and AOL, Yahoo, etc.) should be taken care of by the site.? See /static/help#why-are-emails-from-some-people-changed-to-be-via-groups-io |
Re: Can we see browser usage statistics?
On Tue, Dec 24, 2019 at 08:31 AM, Samuel Murray wrote:
Can group owners see which browsers are being used by group members (in aggregate)? I'm curious to see how many users who use the web-based interface are accessing it from tablets, cellphones or computers.Not that I'm aware of.? Mark may have some of this information for troubleshooting or maintenance use, but I wouldn't expect him to share it.? One of the major selling points of the site is that it doesn't do any tracking.? It's also designed using responsive technology, so users should see minimal differences.? That may change some when the app is introduced, but I'm hoping the view from a computer will also be adapted to use the same information. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Not receiving copies of messages as owner
On Tue, Dec 24, 2019 at 09:57 AM, AbdulHaqq McMurtry wrote:
? I have no idea if that is true or not, but the fact that it was written on this forum has caused me to conclude that I just need to send my postings from my richard@... address and receive a copy from my RMcMurtry@... subscription/account.??How about creating an email alias in Groups.io? That allows you to send from a different email address that is attached to your account. I used to use it for sending from my work email (unsubscribed). You don't get email into your alias email address account. Just into the subscribed address. "Note that an email alias is a POST-ONLY address. You will not receive mail at that email alias, nor can you set up an alias using an email address that is already in use as an established groups.io account." See?/g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts%2C-Subscription Frances -- Moving to Groups.io (without easy transfer)
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Re: Not receiving copies of messages as owner
On Tue, Dec 24, 2019 at 08:57 AM, AbdulHaqq McMurtry wrote:
I also found something buried in the groupmanagersforum that said that Outlook blocks a senders email because it looks like a forgery of a sent email.The problem with Outlook (and AOL, Yahoo, etc.) should be taken care of by the site.? See /static/help#why-are-emails-from-some-people-changed-to-be-via-groups-io Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |