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Re: Not receiving copies of messages as owner
On Tue, Dec 24, 2019 at 12:53 PM, AbdulHaqq McMurtry wrote:
Could this be the problem?The message delivery for that account would be above the part you captured, in the Email Delivery area. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Not receiving copies of messages as owner
¿ªÔÆÌåÓýCould this be the problem? ? ? From: [email protected] <[email protected]> On Behalf Of Duane ? On Tue, Dec 24, 2019 at 10:38 AM, AbdulHaqq McMurtry wrote:
Do you have that subscription (email address) set to receive all messages from the group?? I still suspect something simple or others would be reporting the same type of thing.? Some services do delay messages now and then, but that usually shows up as a soft bounce (4xx) in your bounce history. |
Re: Not receiving copies of messages as owner
On Tue, Dec 24, 2019 at 10:38 AM, AbdulHaqq McMurtry wrote:
I¡¯m still not getting copies of emails that I send from my primary email address.Do you have that subscription (email address) set to receive all messages from the group?? I still suspect something simple or others would be reporting the same type of thing.? Some services do delay messages now and then, but that usually shows up as a soft bounce (4xx) in your bounce history. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Not receiving copies of messages as owner
¿ªÔÆÌåÓýDuane, That is probably true that the site should deal with the problem, but I¡¯m still not getting copies of emails that I send from my primary email address. ? And no one seems to be able to help me find a setting to change to solve the problem.??? ? So I think I will either use the work around of sending from my second email address or using an alias as suggested by Frances.? The latter requires me to delete my second email account from my group; the first is easily implementable. ? Richard ? From: [email protected] <[email protected]> On Behalf Of Duane ? On Tue, Dec 24, 2019 at 08:57 AM, AbdulHaqq McMurtry wrote:
The problem with Outlook (and AOL, Yahoo, etc.) should be taken care of by the site.? See /static/help#why-are-emails-from-some-people-changed-to-be-via-groups-io |
Re: Can we see browser usage statistics?
On Tue, Dec 24, 2019 at 08:31 AM, Samuel Murray wrote:
Can group owners see which browsers are being used by group members (in aggregate)? I'm curious to see how many users who use the web-based interface are accessing it from tablets, cellphones or computers.Not that I'm aware of.? Mark may have some of this information for troubleshooting or maintenance use, but I wouldn't expect him to share it.? One of the major selling points of the site is that it doesn't do any tracking.? It's also designed using responsive technology, so users should see minimal differences.? That may change some when the app is introduced, but I'm hoping the view from a computer will also be adapted to use the same information. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Not receiving copies of messages as owner
On Tue, Dec 24, 2019 at 09:57 AM, AbdulHaqq McMurtry wrote:
? I have no idea if that is true or not, but the fact that it was written on this forum has caused me to conclude that I just need to send my postings from my richard@... address and receive a copy from my RMcMurtry@... subscription/account.??How about creating an email alias in Groups.io? That allows you to send from a different email address that is attached to your account. I used to use it for sending from my work email (unsubscribed). You don't get email into your alias email address account. Just into the subscribed address. "Note that an email alias is a POST-ONLY address. You will not receive mail at that email alias, nor can you set up an alias using an email address that is already in use as an established groups.io account." See?/g/GroupManagersForum/wiki/Profile-and-Email-Address-and-Merging-Accounts%2C-Subscription Frances -- Moving to Groups.io (without easy transfer)
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Re: Not receiving copies of messages as owner
On Tue, Dec 24, 2019 at 08:57 AM, AbdulHaqq McMurtry wrote:
I also found something buried in the groupmanagersforum that said that Outlook blocks a senders email because it looks like a forgery of a sent email.The problem with Outlook (and AOL, Yahoo, etc.) should be taken care of by the site.? See /static/help#why-are-emails-from-some-people-changed-to-be-via-groups-io Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Re: Not receiving copies of messages as owner
¿ªÔÆÌåÓýI noticedthe word subscription ¡°hidden¡± in plain view (but out of my range of sight) after I wrote my email saying I couldn¡¯t find it anywhere.? But that didn¡¯t seem to help. I dug into that and couldn¡¯t find any evidence of my email being blocked or bounced or sent or anything other than received. ? I also found something buried in the groupmanagersforum that said that Outlook blocks a senders email because it looks like a forgery of a sent email.???? I have no idea if that is true or not, but the fact that it was written on this forum has caused me to conclude that I just need to send my postings from my richard@... address and receive a copy from my RMcMurtry@... subscription/account.??? This is not a painful workaround, but there should be a more direct way of dealing with this problem of outlook. ? That same discussion spoke about similar problems with gmail and work arounds to deal with it. ? But I didn¡¯t see any discussion of workarounds for the blockage by outlook, other than the one I came up with. ? Richar ? From: [email protected] <[email protected]> On Behalf Of Shal Farley
Sent: Monday, December 23, 2019 11:36 PM To: [email protected] Subject: Re: [GMF] Not receiving copies of messages as owner ? Richard,
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GMF wiki - support for group members and managers
#howtoguide
Starting up?
A quick start guide for group managers - this page has an overview of group settings: ?/g/GroupManagersForum/wiki/Quick-Start-for-Group-Formation Interested in moving your group from Yahoo Groups? Moving to Groups.io (without easy transfer) Need help for your members??Feel free to share this with them - |
Can we see browser usage statistics?
Hello
Can group owners see which browsers are being used by group members (in aggregate)? I'm curious to see how many users who use the web-based interface are accessing it from tablets, cellphones or computers. I know I can check to see on which platforms people were who posted, but I'm curious about visits. Thanks Samuel == For posts, if the "User-Agent:" header includes "GROUPS.IO Web Poster", you can look at the "X-Originating-Platform:" header for the browser. |
Re: Subscription message
On Tue, Dec 24, 2019 at 07:39 AM, judith upton wrote:
Is there any way in which I can set a question for potential subscribers to answer when they request subscription to a private, restricted group please?You can use the Pending Subscription Notice using the information found here. Duane -- Help: /static/help GMF's Wiki: /g/GroupManagersForum/wiki Search button at the top of Messages list A few site FAQs: /static/pricing#frequently-asked-questions |
Subscription message
judith upton
? Hi I¡¯m brand new to Group io ¨C but know Yahoo.? Is there any way in which I can set a question for potential subscribers to answer when they request subscription to a private, restricted group please??? I.e. What are you surname and place interests?? Or something similar. ? Regards Judith ? [ad removed by moderator] |
Re: Not receiving copies of messages as owner
¿ªÔÆÌåÓýRichard,
It is in the left column of your screenshot: Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Not receiving copies of messages as owner
¿ªÔÆÌåÓýRichard,
This says that your email service received the message (Response "Ok"). So whatever caused you to believe that you didn't receive that message happened internally to your email service. It might have been diverted to your Spam folder, or otherwise misdirected, but there's not anything Groups.io can do about that. If there were no bounces and no Unsuccessful attempts then at least your service isn't rejecting messages. IF I click on the down arrow to the right of? my message, I get the following unintelligible options: Those items in the More menu are things you as moderator can do to control further replies to that topic or otherwise modify the topic. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
Re: Moderators not getting emails
#groupowner
#messages
are you sure that Outlook is causing the problem with owner sent emails being blocked by Outlook?? Is there no fix to this that can be implemented by an owner?
I suppose I will just use the workaround of doing my postings from the second email address and thereby getting the post to my owner email address along with everyone else in the group. Seems?like it should be an option to select if it is such a well established problem. Richard |
Re: Members are unable to join our group -
Alan,
Below is a request to join. Note that is from an AOL address andIt could be because Verizon bought both AOL and Yahoo. They may be merging those systems. Glad you found the actual problem though. In the past when facing this kind of mystery I've resorted to pasting the two addresses into Notepad, one above the other on adjacent lines, to compare them letter by letter. Notepad defaults to a fixed-pitch font which makes it a lot easier to see differences involving thin letters like i and l. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |