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Reinstating A Member Who Got Removed For Marking A Message Spam

 

One of my members was removed from two of my groups.? The notification says for marking messages as spam.? He says he does nog know what he did to cause this.? He wants the group messages and is unhappy about being removed.

He has sbcglobal email so they may have done the spam marking.? He says he did not.??

I told him he should have received a message with links to get added back.? But I am not sure he will find them.? He is older and says he is no longer as computer savvy as he once was. Dealing with problems like being removed because a message was marked as spam is a difficult challenge for senior citizens of very advanced years.? Many of my members are in their mid to upper eighties, but they love keeping up with their groups.

Should I send new invites and direct add him to the group that was premium.? Did groups.io remove his whole website account or just remove him from my groups?

Can he use the same account he had if I direct add and send invites?Sent

Thanks!? I am hoping he finds the notices with links to be reinstated.? But he may not have received them.? He did not know he had been removed until I contacted him.
Will the links add him back to his groups or will he have to join again??


Re: Differences in footer look between normal and GIO-sent messages #footer

 

On Fri, Dec 20, 2019 at 01:05 PM, Christos G. Psarras wrote:
Before I bring this up on beta, does anyone in here know if the footer is supposed to look differently when one uses the online interface to send a direct message to a user versus a normally posted/replied-to group message?
It's intentional. See?/g/GroupManagersForum/wiki/Footers

Bruce


Differences in footer look between normal and GIO-sent messages #footer

 

Hi folks,

Before I bring this up on beta, does anyone in here know if the footer is supposed to look differently when one uses the online interface to send a direct message to a user versus a normally posted/replied-to group message?

In the former case this is how it looks, note the [ For more info ...] text (custom group-specific text added by us) is at the top:


[ For more help on using our group visit /g/AMD/wiki/Group-Help ]

Groups.io Links:





Contact Group Owner
Terms Of Service


versus the normal footer:


Groups.io Links:

You receive all messages sent to this group.

| Reply To Group | Reply To Sender | Mute This Topic |


[ For more help on using our group visit /g/WingsofPeace/wiki/Group-Help ]
| Contact Group Owner |

(also note in this case how the two horizontal lines that I guess are supposed to highlight our custom-added text are centered on the page's width, not left-justified as in the text-only version of this footer***, or non-existent as in the direct-message version.)

If this was done intentionally, does anyone know why?

Cheers,
Christos

*** text-only footer version:



Re: A couple of questions

 

On Fri, Dec 20, 2019 at 09:35 AM, Paul Ohio USA wrote:
They were not bouncing in the Yahoo Group. It is odd that Yahoo didn't identify them as such.
Yahoo hasn't been up to date with bouncing for a few years, so it's not unusual to get some percentage of those after a transfer.

Duane
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Help: /static/help
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Re: A couple of questions

 

You don't need to send a new invitation to people. From the "Sent Invitations" page you can select any that haven't been accepted and then resend them with the Actions button. I like to send emails to people I'm inviting BEFORE sending the invitation. That way they know to look for it (sometimes in their spam folder) and respond to it, and if they don't see it they hopefully will let me know.

Jonathan

On 12/20/2019 9:56 AM, Eric Johnson wrote:
I was going to wait a day or two and then try another invite. Your idea of sending an email is appreciated. Will try that as the step after the second invite.

Fortunately this group only has 65 or so members.

Eric


Re: Question re Yahoo Group emails

 

Deborah,

If you are asking about messages appearing on your YahooGroup, please ask at the?
group managers forum on yahoo groups.


This forum is a peer-to-peer discussion about Groups.io. Or moving to Groups.io

Frances


--
Moving to Groups.io (without easy transfer)


GMF Wiki: (unofficial) Help for members (and would-be members) and group managers


Question re Yahoo Group emails

Deborah A.
 

I moderate a Yahoo group & have done so for years.? Since the change I have been unable to get my own emails to post on the group.? If someone else posts I see it but many hours later.

Also, is there any way now to view on the group webpage discussions/emails that are being sent?


Re: A couple of questions

 

On Fri, Dec 20, 2019 at 10:58 AM, Eric Johnson wrote:
Your idea of sending an email is appreciated. Will try that as the step after the second invite.
If addresses are bouncing the invites will bounce too and the associated failure error will be displayed in Sent Invitations.

Bruce


Re: A couple of questions

Eric Johnson
 

I was going to wait a day or two and then try another invite. Your idea of sending an email is appreciated. Will try that as the step after the second invite.

Fortunately this group only has 65 or so members.

Eric


Re: groups.io going into spam folder on mail.com

Gerald Boutin
 

On Fri, Dec 20, 2019 at 12:00 AM, Marvin Hunkin wrote:
hi. set up a groups.io account, subscribed, but had to go to and set up my account in outlook 2016 windows 10 1909 64 bit on a laptop.

now, cannot find the setting to make sure and says to go to desktop view. so, my groups welcome messages, was going to spam.

so are they blacklisted or do i have to then white list every e-mail address, so it goes to my in box, at present, have to login, go to the barrier free, as more simpler and works with screen readers like Jaws.

never seen this before, might have maybe clicked on the mail check or mail collector by mistake.

if any one has used mail.com, and maybe encountered this issue, hwo to fix, very annoying, have to go to spam, then select all the messages, then move to inbox, don't have to do this extra steps. any ideas. very weird.

marvin.
Marvin,

mail.com has the ability to whitelist by domain. I think you just need to follow their instructions.




By adding an address or domain to your whitelist, email from this source is automatically saved to your inbox and is not checked for spam. Since email addresses that are saved to your Contacts list are automatically saved to your inbox folder, we recommend that all whitelist addresses that you wish to receive emails from are also saved in your Contacts.
?
--
Gerald


Re: A couple of questions

 

Hi Eric,

"First, when adding members I have several that have Yahoo records with no name, merely an email address. Do I load the email address and does it require the brackets (<>). Nothing for the name."

It has been over a year since, using the auto transfer, I moved a couple of Yahoo Groups to Groups.io. At that time, there were over 50 members out of ~500 yahoo emails that were no longer in service. These were ID'd by bouncing and I checked all of them by sending them emails and getting a bounce. That number is now 105 in a group of 926, the vast majority being Yahoo mail. My point being that if you are trying to add members who's emails are dead, the report may have a problem. Unless you know that all of the emails are active, you might sent them an email to see if they are bouncing.

They were not bouncing in the Yahoo Group. It is odd that Yahoo didn't identify them as such.

Good Luck,
Paul, Ohio, USA


Re: A couple of questions

Eric Johnson
 

Thanks. I'll find them. It's useful to know that the invites are still around.

Eric

On Friday, December 20, 2019, 8:38:15 AM CST, Bruce Bowman <bruce.bowman@...> wrote:


On Fri, Dec 20, 2019 at 09:35 AM, Eric Johnson wrote:
I need the report to see which invites failed so that I can possibly send another in a day or so depending on the cause of the failure.
Click the "Sent Invitations" button at the top of the Invite page.


In order to do this, I need to know when the report goes >poof<.
They never go >poof< unless you delete them. We have active invitations here in GMF dating from 2014.

Bruce


Re: ideas for syncing goup members to a third party

Sandi D.
 

On Thu, Dec 19, 2019 at 08:19 AM, <mcbadger@...> wrote:
It looks like a manual process, but are there any tips??
Our Group has the same concern and those not renewing are purged from GIO. My tips would be to use routine GIO Exports to check names against your DB, to require their real names be used as their display ID in your group (as that is a typical consistant ID field with you own DB records) and to routinely check your group's Activity history to discover changed emails (which aren't always updated or consistant with your organization's email on file).?

?
--
Sandi Dickenson
Moderator of ASG Volunteers Group


Re: A couple of questions

 

On Fri, Dec 20, 2019 at 09:35 AM, Eric Johnson wrote:
I need the report to see which invites failed so that I can possibly send another in a day or so depending on the cause of the failure.
Click the "Sent Invitations" button at the top of the Invite page.

In order to do this, I need to know when the report goes >poof<.
They never go >poof< unless you delete them. We have active invitations here in GMF dating from 2014.

Bruce


Re: A couple of questions

Eric Johnson
 

On Friday, December 20, 2019, 7:53:03 AM CST, Duane <txpigeon@...> wrote:
?
Finally, when I send invitations, there is a report showing the status/result of the invitations. Is that report only in existence for one day or does it exist just until it is read or . . .?

Go to the Invite page and look through the list.? The Status column will have the status of each Invite (and can be sorted.)? There will also be a record in the Activity log/page for each invitation sent, as well as any accepted.

Duane
--?
Thanks for your response. I realize the value of the report. However, yesterday I invited 20 people. Later I looked at the report. However, now the report is gone. Why? Does it remain only until looked at or does it remain only for the day of the invite or . . . what?
?
I need the report to see which invites failed so that I can possibly send another in a day or so depending on the cause of the failure. In order to do this, I need to know when the report goes >poof<.
?
Eric


Re: A couple of questions

 

On Fri, Dec 20, 2019 at 07:41 AM, Eric Johnson wrote:
First, when adding members I have several that have Yahoo records with no name, merely an email address. Do I load the email address and does it require the brackets (<>). Nothing for the name.
Only the email address, no <>, quotes, or anything else.

Second, when I sign in to Groups.io, I have at the top a "Your groups" choice. It has a number in the center of a circle. The number used to be" 6" which was the number of groups to which I belong. I've not changed the number of groups but the number in the circle now says "1"rather than "6". Is this an issue or does the change mean something?
The little number is the total of items that need a attention.? Could be message approvals, member approvals, etc.? You can get a slightly more detailed list at /groups after you sign in.

Finally, when I send invitations, there is a report showing the status/result of the invitations. Is that report only in existence for one day or does it exist just until it is read or . . .?
Go to the Invite page and look through the list.? The Status column will have the status of each Invite (and can be sorted.)? There will also be a record in the Activity log/page for each invitation sent, as well as any accepted.

Duane
--
Help: /static/help
GMF's Wiki: /g/GroupManagersForum/wiki
Search button at the top of Messages list
A few site FAQs: /static/pricing#frequently-asked-questions


A couple of questions

Eric Johnson
 

First, when adding members I have several that have Yahoo records with no name, merely an email address. Do I load the email address and does it require the brackets (<>). Nothing for the name.

Second, when I sign in to Groups.io, I have at the top a "Your groups" choice. It has a number in the center of a circle. The number used to be" 6" which was the number of groups to which I belong. I've not changed the number of groups but the number in the circle now says "1"rather than "6". Is this an issue or does the change mean something?

Finally, when I send invitations, there is a report showing the status/result of the invitations. Is that report only in existence for one day or does it exist just until it is read or . . .?

Thanks as always.

Eric


Re: Gmail List subscribers, list and +owner addresses #gmail

Marvin Hunkin
 

hi. well what happens, don't get it in my inbox in outlook 2016, but when i go to the site and use the barrier free option, shows the messages in spam, and so had to either whitelist. and now trying to repair my account in control panel, mail. see if that fixes it. something maybe i did click on mail check or mail collector, which puts legit messages as spam. never had that before. did have a account on mail.com and now another friend set one up for me. thanks.


Re: groups.io going into spam folder on mail.com

Andrea
 

¿ªÔÆÌåÓý

IOmails were going into spam in my gmx-mailbox as well. So I whitelisted "@groups.io". This was sufficient.

May be this works for mail.com as well?

Many greetings
Andrea


Am 20.12.19 um 04:39 schrieb Marvin Hunkin:

hi. set up a groups.io account, subscribed, but had to go to and set up my account in outlook 2016 windows 10 1909 64 bit on a laptop.

now, cannot find the setting to make sure and says to go to desktop view. so, my groups welcome messages, was going to spam.

so are they blacklisted or do i have to then white list every e-mail address, so it goes to my in box, at present, have to login, go to the barrier free, as more simpler and works with screen readers like Jaws.

never seen this before, might have maybe clicked on the mail check or mail collector by mistake.

if any one has used mail.com, and maybe encountered this issue, hwo to fix, very annoying, have to go to spam, then select all the messages, then move to inbox, don't have to do this extra steps. any ideas. very weird.

marvin.

Mod's note: spaces made between some concepts.


Re: groups.io going into spam folder on mail.com

 

Marvin, you are not posting to this group with mail.com so I don¡¯t understand.?

Frances
--
Moving to Groups.io (without easy transfer)


GMF Wiki: (unofficial) Help for members (and would-be members) and group managers