Re: Reasons for emails/messages not being delivered
Email delivery history tracks what they claim, a few messages a week don¡¯t get delivered. See attached.?
On Tue, Oct 10, 2017 at 2:49 PM Shal Farley < shals2nd@...> wrote: Bob,
?> 1. Don¡¯t get all messages, some they never see.
You should be able to learn something by looking the address up in your
Members list and seeing what their Email Delivery History tab has to
say. See my reply to Bruce in this thread.
A likely cause is some type of spam or block filter in the member's
email service. Members having spotty reception should make sure that
neither the group posting address nor any fellow-members' email
addresses are in a block list. And of course they should check their
Spam or Junk folder and mark as "Not Spam" any group messages they may
find there.
?> 2. Are experiencing bounces, but most messages get through.
Are you referring to bounces reported in their Email Delivery History
(or the group's activity log), or do you mean that their inbound posts
are getting bounced back to them?
If the former, again they need to check for any block filters that they
may have in their email system. Or, they need to contact their email
service and ask the postmaster (or customer care, or support, whatever
they call it) about the meaning and cure for the bounce messages listed
in their Email Delivery History.
If the latter they need to resolve whatever issue was reported in the
bounce notice. If they need help understanding the bounce message we
might be able to help, or at worst they can report the bounce text to
[email protected] for assistance.
Shal
|
Re: solution to problem of deleting a topic and also locking it
The only way to both lock a thread and delete its content (or delete any message within it) is what I described in an earlier thread: you have to redact all the content of every message in the thread (or every message you want to delete). Then you can put whatever text you want into the last message.
The reason I didn't do it that way today was (a) it would have been a PITA (very long thread) and (b) more honestly, I forgot lol. So then I needed a workaround. Since the workaround so easy and turned out to be so successful (even though it lasts only about a week, which was all I needed), I wanted to let people here know about it.
--
J
(Please note: I prefer not to be contacted offlist.)
|
Re: groups.io down for past 1-2 hours?
Thanks. My browser had apparently got itself into a snit. All is well now after I cleared the cache. :)
--
J
(Please note: I prefer not to be contacted offlist.)
|
Re: groups.io down for past 1-2 hours?
J_Catlady, no problems here.?
Frances
|
Re: Reasons for emails/messages not being delivered
IIRC in the past the blocking filter was your primary spam filter, eventually replaced by newer Spam filters. You can't access it from an app, you have to use a browser. It is not all that hard to look find but if you're like me I forgot it was still there!
On Tue, Oct 10, 2017 at 2:45 PM, Shal Farley <shals2nd@...> wrote: Kevin,
> I found that Yahoo has an old legacy blocking filter. Somehow an
> address got onto that list and then all messages from said address
> were being accepted (thus no bounce) but not being received and not
> appearing in either the spam or trash folders. They just simply
> disappeared into the ether until the address was removed from
> blocking filter!
That could be a problem with other email services as well. Some have a
"block" or "blacklist" feature that is separate from either the spam
filtering or the normal user filters.
When you say "legacy" do you mean that you had to find it in an unusual
place in the user interface, somewhere a user wouldn't ordinarily look
for filters or spam controls? My ISP email has one like that, a block
list that predates the rollout of their current webmail interface (and a
content-based spam filter). You have to go to a legacy configuration
page to see it, it isn't in the webmail options page.
Shal
|
Re: solution to problem of deleting a topic and also locking it
Oops. No, it wouldn¡¯t work. Once you delete a message, people can still reply to it via email and get around the locking. That¡¯s the whole point.
Sent from my iPhone
toggle quoted message
Show quoted text
On Oct 10, 2017, at 2:48 PM, Duane <txpigeon@...> wrote:
What about just deleting all the messages in the thread, except for one with your reason, then locking it? Seems like that should work indefinitely.
Duane
|
Re: solution to problem of deleting a topic and also locking it
That would work, too.
Sent from my iPhone
toggle quoted message
Show quoted text
On Oct 10, 2017, at 2:48 PM, Duane <txpigeon@...> wrote:
What about just deleting all the messages in the thread, except for one with your reason, then locking it? Seems like that should work indefinitely.
Duane
|
groups.io down for past 1-2 hours?
Anyone else experiencing this?? For at least the past hour, possibly, two, I can get into the home pages of groups but if I try to do anything else, I get the "undergoing maintenance" kitten pics. Yet messages are coming through to me via email. If I try to go to my list of groups, I get a screen with the names of the groups down the left, no graphics. The kitten pics sometimes come up, and sometimes it just hangs. Is anyone else experiencing this too, or should I contact Mark at support? I'm emailing this on the odd chance that it will get through. Thanks.
J
|
Re: solution to problem of deleting a topic and also locking it
What about just deleting all the messages in the thread, except for one with your reason, then locking it? Seems like that should work indefinitely.
Duane
|
Re: solution to problem of deleting a topic and also locking it
That's correct. The title matching is only set up to work for about a week (I, too, have forgotten the exact time frame). But my intention was to stop immediate responses to a thread this morning which I'd deleted. (Necessity is the mother of invention. :)
J
On Tue, Oct 10, 2017 at 12:10 PM, Duane <txpigeon@...> wrote: This may only work for some limited time.? I'm not sure what that time frame may be.? We often get posts with the exact same title a week or two apart and they (correctly) start a new thread.? You might try responding to the email from your deleted thread after several days to see if it still rejects the message.? This could happen since a new topic/post will have a different ID than the original.
Duane
|
Re: Reasons for emails/messages not being delivered
Bob, 1. Don¡¯t get all messages, some they never see. You should be able to learn something by looking the address up in your Members list and seeing what their Email Delivery History tab has to say. See my reply to Bruce in this thread. A likely cause is some type of spam or block filter in the member's email service. Members having spotty reception should make sure that neither the group posting address nor any fellow-members' email addresses are in a block list. And of course they should check their Spam or Junk folder and mark as "Not Spam" any group messages they may find there. 2. Are experiencing bounces, but most messages get through. Are you referring to bounces reported in their Email Delivery History (or the group's activity log), or do you mean that their inbound posts are getting bounced back to them? If the former, again they need to check for any block filters that they may have in their email system. Or, they need to contact their email service and ask the postmaster (or customer care, or support, whatever they call it) about the meaning and cure for the bounce messages listed in their Email Delivery History. If the latter they need to resolve whatever issue was reported in the bounce notice. If they need help understanding the bounce message we might be able to help, or at worst they can report the bounce text to [email protected] for assistance. Shal
|
Re: solution to problem of deleting a topic and also locking it
This may only work for some limited time. I'm not sure what that time frame may be. We often get posts with the exact same title a week or two apart and they (correctly) start a new thread. You might try responding to the email from your deleted thread after several days to see if it still rejects the message. This could happen since a new topic/post will have a different ID than the original.
Duane
|
Re: solution to problem of deleting a topic and also locking it
Thanks J,
That is good to know.
OK,
Tony
On 10 Oct 2017 at 10:36, J_Catlady wrote about :
Subject : [GMF] solution to problem of deleti
For anyone interested, I found a way to both delete a thread/topic and also lock it. Normally, if
you delete a thread, or any message contained in it, prior locking will fail if someone still
responds to the corresponding email message, since groups.io can't connect the email to the
non-existent thread or message and know that it's supposed to be locked. And of course, you
can't lock a deleted thread since it is no longer there. So here's what you can do:
1. delete the topic
2. start a new topic with the *exact same title* as the deleted thread, and write "this thread has
been deleted" (or words to that effect) in the message body.
3. lock the new topic
I tested this out on the theory that since groups.io now does threading by title matching, a new
thread with the same title would make groups.io think it was the same as the old one, and it
worked. Any replies to emails from the old (deleted) thread will still bounce, with reason "this
topic has been locked by the moderators and can no longer be posted to."
FWIW.
J
??
|
Re: Reasons for emails/messages not being delivered
Kevin, I found that Yahoo has an old legacy blocking filter. Somehow an
address got onto that list and then all messages from said address
were being accepted (thus no bounce) but not being received and not
appearing in either the spam or trash folders. They just simply
disappeared into the ether until the address was removed from
blocking filter! That could be a problem with other email services as well. Some have a "block" or "blacklist" feature that is separate from either the spam filtering or the normal user filters. When you say "legacy" do you mean that you had to find it in an unusual place in the user interface, somewhere a user wouldn't ordinarily look for filters or spam controls? My ISP email has one like that, a block list that predates the rollout of their current webmail interface (and a content-based spam filter). You have to go to a legacy configuration page to see it, it isn't in the webmail options page. Shal
|
solution to problem of deleting a topic and also locking it
For anyone interested, I found a way to both delete a thread/topic and also lock it. Normally, if you delete a thread, or any message contained in it, prior locking will fail if someone still responds to the corresponding email message, since groups.io can't connect the email to the non-existent thread or message and know that it's supposed to be locked. And of course, you can't lock a deleted thread since it is no longer there.?So here's what you can do:
1. delete the topic
2. start a new topic with the *exact same title* as the deleted thread, and write "this thread has been deleted" (or words to that effect) in the message body.
3. lock the new topic
I tested this out on the theory that since groups.io now does threading by title matching, a new thread with the same title would make groups.io think it was the same as the old one, and it worked. Any replies to emails from the old (deleted) thread will still bounce, with reason "this topic has been locked by the moderators and can no longer be posted to."
FWIW.
J
|
Re: Reasons for emails/messages not being delivered
Related question....I have numerous members using different email providers that either: 1. Don¡¯t get all messages, some they never see.? 2. Are experiencing bounces, but most messages get through.? Exasperating, as it is important EVERY message gets through and I don¡¯t know how to resolve. Ideas? Bob
|
Re: Reasons for emails/messages not being delivered
In an unrelated incident... I found that Yahoo has an old legacy blocking filter. Somehow an address got onto that list and then all messages from said address were being accepted (thus no bounce) but not being received and not appearing in either the spam or trash folders. They just simply disappeared into the ether until the address was removed from blocking filter!?
|
Re: Facebook Integration?
Kevin, I understand the facebook integration has been down for a while. Is
there any progress on getting that working again? I haven't heard anything since a January thread in beta@, which perhaps you found: That thread is moderated but not locked, you could try seconding Jeffrey's request for an update. Shal
|
I'm a relatively new group user... I understand the facebook integration has been down for a while. Is there any progress on getting that working again??
|
I didn't realize you were going to impose restrictions and stipulations after the fact. It appears that if someone makes a statement that you don't agree with, you feel that it's okay to add variables to make sure it can't be used as justification. I've lived here for over 54 years and know what is acceptable in this area.
I believe that your absolute is relative to your understanding and interpretation of the situation. Very few things are really 'simple'. While attempting to find a true absolute, I discovered that even the AVMA(!) and FDA issue 'reminders' that should more properly be called cautions, warnings, or advisories.
I have no problem with you disagreeing and/or using some other terms on your group(s). Not all groups are international, or even national. The site doesn't include the word reminder, so if it's included, as I will, it will be an owner/moderator addition. I certainly won't ask or expect Mark to include it as standard.
The Subject that I've settled on is "[Groupname] Scheduled Group Rules & Guidelines Reminder #Guidelines". I've got the hashtag set to delete the topic after one month and replies are moderated.
Duane
|
Frances
Kevin Conod
Duane
Shal Farley