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Re: Subscription prefs not working right?
#settings
Jenny,
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A couple of sanity checks below:
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the settings I currently have are: For councilconsulting I'm currently showing F A.
You've also replied in this Topic under the address jennycouncil - and that subscription is Individual Messages, All Messages.
I still get ALL group emails.Are you perhaps receiving both addresses in the same interface and attributing to councilconsulting messages that were actually sent to jennycouncil? You can tell by looking in the footer at the very bottom of each message. Next to the unsubscribe link is the address to which this message was sent. ?
Or perhaps simply logged in under the wrong email address, thinking you were changing jennycouncil's settings when you weren't? You can tell which email address you are logged into by hovering or clicking on your name in the upper right corner. Except councilconsulting doesn't have a Display Name set, so your email address would be showing there without a hover or click.
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Shal
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Re: Invitation Emails
#addmembers
Cyndi, Deferred - 550 5.1.0 <66.175.222.12> This IP has sent too many messages this hour. IB504 <>
From the link in the message: "This IP address has reached the maximum allowed messages for that hour. Please try again later." It means that invitee's email service has decided that Groups.io has sent it too many messages. The IP address in the message, 66.175.222.12, is Groups.io's outbound email server. ? Am I limited to only two email addresses per invitation per hour? (That would be a drag on my time!) No. This message is what the invitee's email service said when Groups.io attempted to deliver your invitation. It is a flaw at their service that they are not recognizing Groups.io as a mailing list service and allowing it to send more messages. How do I not get it again? Luck of the draw. Or, convince that invitee to use an email service that is less hostile to Groups.io. Maybe the invitee can contact their technical support and request that they "whitelist" Groups.io. If not, chances are that invitee will have ongoing trouble receiving messages from your group using that service. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Out of Office Replies
Gerald wrote:
Is anyone else getting emails from Tony via his Out of officeAs Bruce said, I think it is likely that anyone who posted in the last day or so did. The cause, apparently, a very badly designed "out of office" autoresponder. I noticed this about a quarter past midnight last night (07:16 UTC), when I received 16 replies as I was heading to bed. I should have posted to the group about it at that time, just as reassurance that the problem was known and (hopefully) taken care of. What I actually did was set the member to No Email, write a note to myself in his member notes tab, reply to him sternly (cc GMF's +owner) about his autoresponder, delete the 16 message from him I received, reject one that landed in Pending, and go to bed. Is there something broken / changed in groups.io's email addressingThere is nothing changed. The thing that is broken is this member's email interface, or at least the autoresponder part of it. 1) Autoresponders should never respond to any message with a List-ID header field. 2) Autoresponders should never respond to the same email address more than once in a 24-hour period. There are probably other "best practice" rules for autoresponders. As I say this, it would seem that reply to sender would likely be aProbably because the problems with "broken" autoresponders have been known about for decades, and most email systems that implement the feature have taken the necessary precautions to prevent this kind of error. Starting with (1) above. I am also not yet 100% convinced that this is just a normal OOFI wondered a bit about that too. The claimed mailer is Apple Mail, which ought to know better, but the headers show routing through a security service called messagelabs.com and the use of a tracking system called Brightmail. All of that, plus the content of the message, suggest that the member is using a business-oriented email address to subscribe to the group rather than a standard consumer email setup. Whatever the case, his email interface/service should have known better. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Out of Office Replies
On Mon, Sep 2, 2019 at 11:39 AM, Gerald Boutin wrote:
Is anyone else getting emails from Tony via his Out of office auto-responder, or am I the only lucky one?I got them, too. Probably the only ones who didn't are those who haven't posted. Is there something broken / changed in groups.io's email addressing that would make it easy for someone setting up an auto responder to do a reply to sender?Not that I'm aware of. The autoresponder would simply have to ignore the reply-to field and instead send its response to the From: field. Some of the auto-responses I got were to messages I sent as early as Aug 28 but he didn't go out of town until today. So something is seriously broken on his end, and his account has been placed on "no email" until he gets his act together. Regards, Bruce -- The system Help is your friend.??/static/help |
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Re: Out of Office Replies
Hi
I got them too for threads I had participated in. He is away until Sept 18. I emailed the group owner address asking that he be put on Special Notice. Frances -- /g/GroupManagersForum/wiki ( /g/GroupManagersForum/wiki ) /static/help More help: use the search button at the top of the Messages list. |
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Re: Please share your database use-cases
#database
Lloyd Lehrer,
can you tie the Database roster of members to the groups.io list of members to ensure everyone is in the database, and that there are no non-members in the database? Charlie |
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Re: Facebook integrations not working
#bug
#integration
Same here. 2 groups with a few integrations in each. I first noticed the problem, and posted a thread earlier this week, about not being able to ADD new groups. But the integrations I have were working. Now that I check, yes, not even the current ones are sending new posts, so there is certainly a change that has affected the service, and not in a good way.
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Re: Question about banning members
Linda,
When a member is banned from a group, is that ban connected to theirYes. If it's the email address, can't they just create a new email addressYes they can. If, as Frances suggested, you run your group with Restricted membership you might be able to recognize them when they try again, but maybe not. The extra information available in the pending subscription notice may help with this, but even that isn't sure-fire if the person takes steps to conceal themselves. In particular no such information is available if they join by email (using the +subscribe email address on the group's home page). The feature Marcio couldn't remember is the ability to ban domains. That's not likely to be useful against an individual troublemaker as they can get around it by choosing a popular service (Gmail, Yahoo Mail, AOL, etc.) to join your group, some domain you wouldn't be willing to ban. Shal -- Help: /static/help More Help: /g/GroupManagersForum/wiki Even More Help: Search button at the top of Messages list |
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Re: Question about banning members
Linda,?
I will leave your query to another person, However if you have a restricted group, you can screen potential members so that you must approve each one. That may weed out bad guys! See?/g/GroupManagersForum/wiki/Screening-New-Members-Using-the-Pending-Subscription-Notice and in: /static/help#membernotices Pending Subscription
Sent automatically to anyone who applies for membership in a restricted group. The notice marked "active" is the one sent; if no notice is active, none is sent. Some groups use this notice to ask a series of questions of applicants in support of their application; responses will go to the group owner address and be recorded in the member¡¯s page under "+owner messages."
Frances -- /g/GroupManagersForum/wiki /static/help More help: use the search button at the top of the Messages list. |
Shal Farley
Bruce
Frances
Charlie Behnken
Sarah Rainsberger
Victoria
Linda King