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Re: I'm the group owner - getting message that invitations have to be approved before being sent. Who needs to approve? #addmembers #groupowner #membership

 

Jenny,

That link gives a 404 Not found.
Links corrected and bug report sent to support.

On Wed, Sep 12, 2018 at 11:22 AM, Jim Higgins wrote:

/g/GroupManagersForum/message/2975
/g/GroupManagersForum/message/11620
Shal


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Re: Premium groups can now ask for donations

 

Bruce,

Expecting groups to pay for Premium only to skim another 20% off the
top is kinda extreme.
o ... which includes all credit card processing fees.

So Groups.io nets maybe 17 or 18%, but you have a point.

My PTA unit decided to simply absorb the 2 or 3% charged by Square rather than try to charge the extra to the unit member. For us that made sense because getting the payment while the parent was standing there at registration was far more certain than trying to collect it later.

I'm not sure I could claim with a straight face that a 20% fee would still be a net benefit compared not having online payments at all. Even less so compared with other forms of online payment. Of course, in an all-volunteer organization like a PTA unit, the decision often boils down to "who's going to set it up and run it?" - that person tends to have final say on what "it" is.

Shal


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Re: Premium groups can now ask for donations

 

On Sat, May 4, 2019 at 03:35 PM, Shal Farley wrote:
So is this feature a non-starter? Do we now "live in interesting times"?
Yes, and yes.

Mark might want to consider opening this option to Basic groups. Expecting groups to pay for Premium only to skim another 20% off the top is kinda extreme.?

Suddenly the checkout fees our club is paying to collect credit card payments via PayPal are sounding like a real bargain.
?
My $0.02,
Bruce?
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Groups.io site updates #changelog

 

Hi all,

This week's change log:



Feel free to reply to this topic if you'd like to comment on the
changes. Or better yet, if you expect a lot of discussion start a new
topic (or rejoin an existing one) about a specific change.


NEW: Premium groups can now ask for and accept donations.
This one strikes me as one that might get some discussion. So I've kicked it off:
/g/GroupManagersForum/message/16506


Comments about these are welcome:

CHANGE: For events added by email, we consider events up to one year
from now (the previous limit was 30 days).
BUGFIX: Fixed the name of the subgroup in the activity log message for
creating a subgroup.
INTERNAL: Removed TLS 1.0 support on the webservers.
BUGFIX: Fix links to wiki pages in the /feed page.
NEW: Automatically update credit card info when we're notified
someone's credit card is updated by Stripe.
BUGFIX: Changes to a pending member (like Display Name) were not saved
when approving the pending member if the pending member was also
being confirmed at the same time.
BUGFIX: The API endpoint /getmembers was ignoring the type parameter.
BUGFIX: Fix links to subscribed-to subgroups on the /static/welcome
page for enterprise groups.
INTERNAL: Upgraded to latest version of Go compiler.
BUGFIX: Events weren't being exported in the group export system.
BUGFIX: API docs had quotes around numbers and bools in the examples
that should not have been there.
BUGFIX: The API endpoint /updatesub wasn't accepting sub_id when it
should have.
BUGFIX: Cancelling the one month downgrade before it happened didn't
actually stop the downgrade from happening.

Please call out any you find significant.

Shal


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Premium groups can now ask for donations

 

In beta, Mark wrote "New feature: donations"


I'll be looking at this to see if it makes sense for my PTA group. We upgrade to the "Premium for a month" plan every school year during registration, as that is when we collect the bulk of our new unit members, and our existing unit members must renew.

We used to sign up this year's members during registration at the school, collecting cash, check, or credit card swipes via square. Along with the member's contact info on a membership form. So Direct Add (a premium feature) was the most practical way of getting all the members added to our group.

The school is transitioning from paper, in-person, registration to (mostly) online registration. This challenges our PTA unit to keep pace: the school cannot accept funds (our annual dues) on our behalf so we'll want our own way to accept payment online. We'll toss this new feature into consideration for next year.

A question then is whether we ought to stay on the Premium plan year-round. Maybe, we'll see how that might work.

But I think this new capability raises a similar question for other groups that are now using the Basic plan. If the group is tied to an organization that collects dues it may be an easy choice.

But what about independent groups? If you have a large enough membership does it make sense to go to the Premium plan and hope to defray the cost by way of donations? Can you afford to pick up the tab if donations don't meet the cost? Do you accept further donations once you've covered the cost of Premium? And if so, what do you with the additional funds?

Lots of leading questions there. I expect that there may be as many answers (good and bad) as there are groups. So is this feature a non-starter? Do we now "live in interesting times"?

Shal


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Re: Invitees on hold until "approved"

 

Jenny,

Groups.io should put that information in their Help FAQ.
I think that's a good idea.

I encourage you to post it in Groups.io's official suggestion box:


Shal


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Re: Invitees on hold until "approved"

 

On Sat, May 4, 2019 at 02:03 PM, Jenny Nunemacher wrote:
Groups.io should put that information in their Help FAQ.
It's generally understood that documentation has not kept up with feature development. There is a groups.io manual in the works (ref:?). I'd imagine a lot of our wiki content will eventually be rolled into it in some fashion.
?
Regards,
Bruce
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Re: Emailing a non or pending member using the owners email address #addmembers #owner #membershiprequest #membershipapplication

 

On Sat, May 4, 2019 at 02:02 PM, Barry wrote:
There is an email address there for the requestor and I'd prefer to send a note to the requestor from the owner groups.io email address instead of with the personal email address tied to my groups.io account. ?When clicking on the requesting pending member, the usual page appears allowing the mod/owner to set the various preferences and, at the bottom, approve, decline or "send message." ?I wasn't sure what "send message" would do in terms of the privacy and identification of the sender (me in this case).
If you actually click on "Send Message," a new page will display with a message editor. The From: field in the editor is a pick-list...clicking in that field will allow you to choose between your usual, subscribed email address or the group's +owner address.?

Hope this helps,
Bruce?
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Re: I'm the group owner - getting message that invitations have to be approved before being sent. Who needs to approve? #addmembers #groupowner #membership

 

That link gives a 404 Not found.


On Wed, Sep 12, 2018 at 11:22 AM, Jim Higgins wrote:
/g/GroupManagersForum/message/2975>/g/GroupManagersForum/message/11620


Re: Invitees on hold until "approved"

 

Groups.io should put that information in their Help FAQ. It was hard to find the answer in the search of this Group Managers Forum.


Emailing a non or pending member using the owners email address #addmembers #owner #membershiprequest #membershipapplication

 

As the owner of a private/closed group, how can I privately email someone who has applied for membership but for whom membership has not yet been granted without using a personal email address? ?

More specifically, dealing with an application for membership which appears as "pending" under the members tab under admin. ?There is an email address there for the requestor and I'd prefer to send a note to the requestor from the owner groups.io email address instead of with the personal email address tied to my groups.io account. ?When clicking on the requesting pending member, the usual page appears allowing the mod/owner to set the various preferences and, at the bottom, approve, decline or "send message." ?I wasn't sure what "send message" would do in terms of the privacy and identification of the sender (me in this case). ? Thank you.


Re: replying to member as opposed to group

 

While in the subgroup, go to the Settings page, scroll down to Message Policies, and select Sender in the Reply To box.? Don't forget to scroll down and Update Group.

Duane
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replying to member as opposed to group

 

I have my main group set to reply to "group".?

I would like my subgroups set to "reply to member" but I don't see where I can change the option for subgroups.? Can someone guide me?

Linda Perry


Re: Can members names/email addresses be imported?

 

rihs1968,
?
?
So the imported group info is still an invite and requires response from all added?
?
Correct. Invite requires the invitee to accept it, Direct Add does not.
?
?
Can I import via direct add assuming I paid for a month?
?
Yes.
?
If you go to the Upgrade page (under Admin) then click on the View/Change Plan button you'll see a list of paid plans. One of them is Premium For One Month which is probably exactly what you want.
?
Shal
?

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Re: Can members names/email addresses be imported?

 

So the imported group info is still an invite and requires response from all added?

Can I import via direct add assuming I paid for a month?


Re: Can members names/email addresses be imported?

 

>>Can members names/email addresses be imported?

Kinda.


Go to Admin>Invite and scroll down to "Upload Addresses." Click on the Browse button and in the resulting dialog box, select the file on your computer containing the email addresses. This must be a?plain text file,?containing all of the addresses, one address per line. Allowed forms are just like in the box immediately above:

email(at)example(dot)com?
or
Firstname Lastname <email(at)example(dot)com>

If you add more than 20 people at one time, there will be a delay, but things will usually go through in a few hours. See?/g/GroupManagersForum/wiki/20-Invitations-Limit?for more information on the reason for this.

If you want to add subscribers directly without sending invitations and waiting for them to accept, you can do that via Admin>Direct Add, which is a paid feature. One month of Premium access costs $10, or $110/year. See?/static/pricing?for details.

Hope this helps,
Bruce
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Can members names/email addresses be imported?

 

I have been looking for but haven't found?


Re: Email Question

 

Brian,

I use Gmail, via web interface, exclusively, and it has not rejected
or spam-trapped a message from groups.io in I don't know how long.
I agree, but I don't know if that's relevant to the member Darla mentioned. If she stated the member's email service I missed that.

Shal


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Re: "Server not responding".

 

On Wed, May 1, 2019 at 10:43 PM, SuperMtn Astro wrote:
I have a member whose email delivery history shows page after page of messages like this, "421 impin001.msg.chrl.nc.charter.net cmsmtp ESMTP server not available AUP#I-1300".
Code 421 flags a temporary condition that will usually resolve on retry, although (of course) message delivery will be delayed. In this case it sounds like a mail server was down...a problem that arises fairly often at charter/rr/spectrum, if previous posts here in GMF are any indication.

See??for explanation of some common SMTP reply codes.?

Regards,
Bruce
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"Server not responding".

 

I have a member whose email delivery history shows page after page of messages like this, "421 impin001.msg.chrl.nc.charter.net cmsmtp ESMTP server not available AUP#I-1300".

I see it says server not available but was hoping for further insight.

Thanks,
Bill Shaheen