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Re: invite limit?

Memory Sachikonye
 

No worries this is resolved!


invite limit?

Memory Sachikonye
 

Dear all,

I am pretty new to Groups.io.
I am trying to add 800+ members to my group and the system says I have reached a limit for the day?
What is the limit?

Thanks in advance.


Time error when editing row #database

 

I had a quick search and didn't find anything similar to the problem I've encountered so I don't know if it's just me but when I edit a row with a column set to hold a time the time, originally entered in 24 hour format, is displayed as am or pm. If the update is posted without changing that time it appears not to be understood and a completely different time appears in the field.

Consequently every time I edit a row I have to change the time to be the original value but in 24 hour format in order to ensure it is preserved when I post the change.

Is this a side effect of some subscription setting of mine or a fault in the interface implementation?


Re: embedded subscribe buttons divert to unrelated page

 

Thanks, Shal.

I just sent an email to Mark with all the details of what happened, and the link to the webpage.

Isis


Re: embedded subscribe buttons divert to unrelated page

 

Isis,


... when I was logged into the system it sent me to the list of my subscriptions, but the new group I was trying to subscribe to was not yet listed, and there was no indication that I was already subscribed.

Which you were not, presumably.

That being the case it seems like a bug that you should report to [email protected].


Let me know if it would help for me to post the link to the webpage with the subscribe button. He said he generated the button using the code provided by .

You don't have to post it here (but may if that's ok with your friend - GMF's archives are open to the public which may or may not influence his decision).

However I think it would be helpful if you include that link in your email to support (Mark). Include a summary of the tests you tried, and if possible a screenshot of the page you landed on when you tried to join while already logged in to Groups.io.

I don't know whether the problem is in the sample code provided by Groups.io, or in its interaction with your friend's page, or something else, but I think it will be most helpful for support to see it in place, together with as much detail as you can provide about how you performed your tests and what result you got from each test.
Shal


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Re: embedded subscribe buttons divert to unrelated page

 

That's exactly it, Shal, when I was logged into the system it sent me to the list of my subscriptions, but the new group I was trying to subscribe to was not yet listed, and there was no indication that I was already subscribed.

So if I wasn't logged in, I could continue with the process of signing up, but when I was logged in, I never got that option.

I finally signed up for the list by browsing directly to the homepage of the group and hitting the join button there. But the subscribe buttons on my friend's website were no help to me unless I logged out of groups.io first.

Let me know if it would help for me to post the link to the webpage with the subscribe button. He said he generated the button using the code provided by groups.io.

Thanks.

Isis


Re: Revised invite wording

 

Barry,


It did add right away but also sent two emails to the added email. One with and another without my custom edit.? What am I doing wrong??
Unless you made it inactive, the second email was likely your group's default Welcome notice. The content of that one is fully under your control. See Member Notices in the help page.

Of course, I only want one email to go to each of the members once I add all of them.
?
Review the list on the Member Notices tab of your group's Settings page. If there is a notice of type Welcome in the list, and it is marked active, click on it's name to open its settings. Uncheck the Active Message box, then click the blue Update Notice button at the bottom of the page.

You might want to make it active again after completing your additions, so that people who join by other means get a welcome notice. Or, you can have one Welcome notice written to complement your Direct Add notice, and another for normal member joins, using the active checkbox to choose which is sent. This can be useful if the text you're adding to the Direct Add notice is extensive - you can trim that down for clarity and put the rest in the welcome notice.

Another member notice type to watch for is the Group Guidelines type. It has a checkbox that will cause it to be sent when a member joins the group (by any means). You may or may not want that to go out together with your Direct Add notice.

Shal


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Re: Revised invite wording

 

I'm about to stand up a new group and, before directly adding my couple hundred members (they have all been notified and opted in), I ran a quick test of the Direct Add feature (we have premium). ?From this thread, I knew that the "Direct Add" function under "Admin" has the required and unchangeable "Message to Be Sent" but, also, that I could insert some custom text by using the "Customize Message" field just below the required message. ?

I wrote in one line of custom text and saw it update in the "Message to Be Sent" text above. I then entered my test email address and clicked on "Add Members" at bottom left. ?It did add right away but also sent two emails to the added email. One with and another without my custom edit. ?What am I doing wrong? ?Of course, I only want one email to go to each of the members once I add all of them. ?Thank you!


Re: embedded subscribe buttons divert to unrelated page

 

Isis,

I wouldn't describe your list of subscriptions as "unrelated" to an attempt to subscribe to a group.

But if I click on the button when I am logged in, I end up on my own list of subscriptions, with no indication whether I've subscribed or not, or any mention of the group I'm trying to join.

If in fact you were already a member of the group in question then this is probably a reasonable choice of landing page. Possibly in fact it defaulted to your home page (which is likely to be your /groups page). Maybe your subscription page for that specific group would be a better choice.

Any insight into what might be going awry there?

If you were not already a member of that group then I'd agree that something went awry. I haven't tested this, but if you can confirm whether or not you were already a member of the group that would be useful information.

Shal

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embedded subscribe buttons divert to unrelated page

 

My friend embedded subscribe buttons for his groups on his webpage, but they don't behave quite right.

If I click on a subscribe button when I'm not logged into groups.io, I get a page that gives me a couple of options for subscribing to the group I want to join.

But if I click on the button when I am logged in, I end up on my own list of subscriptions, with no indication whether I've subscribed or not, or any mention of the group I'm trying to join.

Any insight into what might be going awry there?

Thanks.

Isis


Re: forms #files

 

David how about using Google Sheets, so members don¡¯t by need to have excel?


Re: EMAIL ISSUE

 

On Mon, Apr 22, 2019 at 07:13 PM, Ellen Bourne wrote:
Hi, one of the members try to send the below email to the group which we did not receive.? He had to resend.?
The usual scenario is that someone attempts to send a message using an email address that is not subscribed to the group. Since he has already forwarded the message he originally sent to you, compare the email address in the From field against the one that appears in his member record.

Hope this helps,
Bruce?
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Re: EMAIL ISSUE

 

Ellen,


Hi, one of the members try to send the below email to the group which we did not receive.?

Does your group's Activity log show any "attempted to send" items corresponding to that date and time? If so, what was the message?

Did the member get back a failure notice from his email service? If so, what did it say?

Was there an issue with the email today.

Nothing listed here:

Shal


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EMAIL ISSUE

Ellen Bourne
 

Hi, one of the members try to send the below email to the group which we did not receive.? He had to resend.? Was there an issue with the email today.? He emailed at 11:36 am and 2:49 pm it never went.? See the below note he emailed me.

Ellen,
?
As you can see below I sent this message out at 11:36 a.m. it is now 2:49 p.m. and it still hasn¡¯t been posted. Is this normal?
?
Jim

Begin forwarded message:

From:?James [redacted]
Date:?April 22, 2019 at 11:36:25 AM EDT
To:?[email protected]
Subject:?Thanks Amy!

Many thanks to Amy [redacted] for her wonderful work planning and running the annual Easter egg hunt. What a great day! Also thanks to all who followed her lead and helped make the day so special. Next time you see her tell her how special she is.

-
Ellen Bourne

"When things in your life are not adding up, it's time to start subtracting."


[personal information redacted by moderator]


Re: customizing lock topic response message

 

Glenn,


Is there any way to customize this to something more specific to our group and less technical?

No.
The only part of the message that comes from Groups.io is the numeric status code and the text one-liner. All the rest is boilerplate from the recipient's email service (often called "mailer daemon").

An improvement has been suggested in beta, but not acted on due to "reasons". You could chime in there in support of the suggestion.

There are ways to mitigate the risk of backscatter, but probably not without using a DMARC-like scheme to authenticate incoming message posts, something that Groups.io has been reluctant to do (but I think they should).

Shal


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customizing lock topic response message

Glenn Glazer
 

Right now, what one gets if one replies to a locked message, one gets a rather unfriendly Delivery Status Notification (Failure) message which looks all the world like the group failed to a non-technical user who might miss the explanation of the HTTP 500 in smaller print.

Is there any way to customize this to something more specific to our group and less technical?

Best,

Glenn

[irrelevant political statement removed by Moderator]


Re: forms #files

 

Lacking a built-in questionnaire function, I'd suggest sending a PDF fill-in form.

If you don't have Adobe Acrobat you can still take any existing PDF file and add text fields using online tools. One of them is (no affiliation).

Some folks who use the Restricted method for Spam Control instead use the Pending Subscription notice to send a questionnaire. Responses go to the +owner address and can be reviewed later by clicking the "+owner Messages" button in their member record.

Hope this helps,
Bruce
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Re: forms #files

 

Thanks. In the end I put up an Excel file up, and asked members to fill it in , save as PDF file, and send to me.
Not very elegant and doesn't work if they don't have Excel.
Cheers
David


On Mon, 22 Apr 2019, 14:24 Shal Farley, <shals2nd@...> wrote:
David,

?> Hi, Can I create infill able forms for members to return using
?> Group.io tools?

The only form-like tool in Groups.io is the Database.

You can create a table, and set the table properties so that members can
view the table but not edit the table properties, and can add rows but
edit only their own rows.

You can set how many columns the table has, and what type of information
goes in each column. When someone adds or edits a row they see a simple
"form" page with fields to fill in for each column's data.

A possible downside to this scheme, depending on your application, is
that members will be able to see each others' rows. There does not
appear to be a setting that will let them view only their own rows.

Shal


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Re: Groups.io site updates #changelog

 
Edited

Anita,

?
Does this mean that my members will be charged to use ?
?
Only if you (the group owner/moderator) decide to charge a fee for joining your group.
?
And, only if your group is on the Premium or Enterprise plan - this feature will not be available to Basic groups.
?
See the tentative help page for the feature here:
?
There are also some topics in the beta group discussing how it might work.


Shal
?

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Re: Groups.io site updates #changelog

 

On Sun, Apr 21, 2019 at 01:09 PM, Shal Farley wrote:
Work on adding the ability to charge for subscriptions.

Does this mean that my members will be charged to use groups.io?