Re: Welcome welcome message: is it automatically sent when people join

On Fri, Mar 22, 2019 at 03:45 PM, Randi Kreger wrote:

I asked this before but I may have missed the message. How do I unmoderate myself?

You started a topic called How do we unmoderate ourselves on 18th March and Shal's was the 2nd response on 20th March.

How did you manage to miss the answer? Shal responded at length in this message.

I have a suspicion that you are using email access only rather than the web UI which makes missing wanted emails so much easier. Obviously I could be mistaken...

Chris

Re: People subscribing but unable to post.

#15696

Judy,

The subject says it all.? I checked my invitations and the group address is correct.? But subscribers say they get an e-mail back saying “incorrect address.”

Do all invitees have this problem, or just a few?

I think you may need more detail from your invitees. Specifically the exact text of the error message being reported by their email service. But here are some other ways to check it out:

One possibility is that they are posting to an address that isn't even Groups.io. A version of this is that they're getting that much right but have a typo or other problem in the group name. To diagnose this, ask them to post again but CC you so that you can inspect the To address in their message.

Another possibility is that they didn't actually accept the invitation, and they're getting back a "not a member" error from Groups.io. In this case the Invitation page should show them as "sent" but not "accepted". Or they did accept the invitation, but are sending from a different address. This case you can diagnose by looking at your group's Activity logs. Attempted postings by non-members should be logged there. This is assuming you have not elected to allow non-subscribers to post.

Shal

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Re: People subscribing but unable to post.

#15695

On Fri, Mar 22, 2019 at 03:13 PM, Judy Jones wrote:

But subscribers say they get an e-mail back saying “incorrect address.”

Given that the email must say something more than "incorrect address" it would be very helpful if you could forward a complete copy of the email rather than just two words.

Who is the originator of the returned email? Is it Groups.io or some other organisation? Is it all subscribers or just some of them?

Also have a look at your Activity Log to see what is reported there. Are (some) subscribers trying to post from email addresses that are not those affiliated to their Accounts?

Chris

Welcome welcome message: is it automatically sent when people join

#15694

A few things: Welcome message: is it automatically sent to people when they join?

Also, How do you phrase the instructions that you give to people to get to the wiki? I noticed that it is available from some point but not others.

If somebody joins with an ?email address that has their name, it will show, correctly? So if they if their email address has their name on it they need to join with a different address, correct?

I asked this before but I may have missed the message. How do I unmoderate myself?

Re: #bug Export data email has non-usable URL #bug

#15693

Henning,

The zip file URL returned in the export data email message is not usable, at least if received via gmail. I had to decode the raw plain text version via the 'quoted-printable' translator.

?

I used this feature about a week ago and didn't have a problem, but I probably opened the message in Thunderbird, not Gmail's web UI. I'll go take a look at it after work today, but any additional detail you can provide may be helpful.

Note: GMF is a user-to-user forum, no one from Groups.io monitors messages here. If you wish to post a bug report to Groups.io you must use the [email protected] address.

/static/help#questions

Shal

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#bug Export data email has non-usable URL #bug

#15692

The zip file URL returned in the export data email message is not usable, at least if received via gmail. I had to decode the raw plain text version via the 'quoted-printable' translator.

People subscribing but unable to post.

Judy Jones

#15691

开云体育

Hello Everyone,

?

The subject says it all.? I checked my invitations and the group address is correct.? But subscribers say they get an e-mail back saying “incorrect address.”

?

Any ideas?? And thanks.

?

Judy Jones

?

Re: Time delay on invitations from file

Charlie W

#15690

Yes. Same thing happened to me and I sent mine out twice

Show quoted text

On Mar 21, 2019 at 3:17 PM, <Claire PT> wrote:

My group is ready to invite all the members from our old platform, so I submitted a .txt file with the emails (about 230 in total). I received an email from Groups.io saying it had been approved and the invites sent, but so far no one has received them. Is there usually a time lag?

Re: Time delay on invitations from file

Claire PT

#15689

So far none - I got the email that said "This is to notify you that your pending invitations to [group] have been approved and sent out" at 1:59 PM.

Claire

Re: Time delay on invitations from file

#15688

On Thu, Mar 21, 2019 at 05:18 PM, Claire PT wrote:

and the invites sent, but so far no one has received them

Have you checked your activity log to see which ones were sent?? It should only take a short time for them to go out.

Duane
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Time delay on invitations from file

Claire PT

#15687

My group is ready to invite all the members from our old platform, so I submitted a .txt file with the emails (about 230 in total). I received an email from Groups.io saying it had been approved and the invites sent, but so far no one has received them. Is there usually a time lag?

Re: suddenly many yahoo.com members are bouncing, but not all of them

#15686

Anne,

As of today, I have 216 members soft bouncing, all of them with email addresses.

To borrow and misquote from Disney: ? Let 'em Go

Assuming that the Reason given is This mailbox is disabled (554.30) as mentioned in earlier posts in this topic, those addresses are most likely dead. It may be possible for the owner of such an email address to recover their account once Yahoo has disabled it; that would be the only circumstance under which the address would stop bouncing.

My guess is that most of these would be addresses transferred in from a Yahoo Group, and were probably abandoned (but not unsubscribed), possibly even before the transfer.

Shal

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Re: suddenly many yahoo.com members are bouncing, but not all of them

#15685

As of today, I have 216 members soft bouncing, all of them with yahoo.com email addresses.? This is on my largest group, with about 6700 members. Likewise, on a group of about 600, I have 31 members bouncing.? Of the half who are soft bouncing, all are Yahoo.com members.??

Re: Send Invite To Group (tagged with #cal-invite) needs to default to unchecked

#15684

HI Gina,

GMF is a user-to-user community, no one from Groups.io monitors this group (at least not officially).

If you'd like to see it revisited post that in Groups.io's "suggestion box", the beta group:

Regards,
Andy

Re: Send Invite To Group (tagged with #cal-invite) needs to default to unchecked

#15683

My request is that the default get changed back to uncheck. ?This is wreaking all kinds of havoc with our group in all kinds of ways. ? ?

Thanks.

Re: Groups.io site updates #changelog

#15682

Charlie,

Hopefully you will revisit this in the future.GMF is a user-to-user community, no one here from Groups.io.

If you'd like to see it revisited post that in Groups.io's "suggestion box", the beta group:

Shal

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Re: Groups.io site updates #changelog

Charlie W

#15681

On Sun, Jul 2, 2017 at 10:37 AM, Shal Farley wrote:

* CHANGE: Because Dropbox is discontinuing the V1 version of their API, which would require us to re-write our code, and because only a few people used it, removing the integration, at least for now.

I was going to ask for Dropbox integration instead of Google.
I feel like they would be a better fit for groups.io, but I understand the technical considerations.
Hopefully you will revisit this in the future.

Re: Question about Files management #files #folders

#15680

So using an example from our group, the file target is: (pasted into
Notepad)
 
/g/Catalina30/files/Specs%20and%20Manuals/M-25XPB%20wiring%
20schematic%20%2839144_rev_m%29.pdf

So,
groups.io/g/Catalina30/files/
 
Specs %20 and %20 Manuals <- (the folder it's in)
i.e., or in English, "Specs and Manuals"

The file name: 
M-25XPB %20 wiring %20 schematic %20 %28 39144_rev_m %29 .pdf
i.e., or in English
M-25XPB wiring schematic (2839144_rev_m).pdf

(We are not diligent about using underscore and/or hyphen "space holders" in
filenames.)


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Re: Question about Files management #files #folders

#15679

开云体育

Chris?

Not a great pix, but this is my right-click (chrome browser)

?

Re: suddenly many yahoo.com members are bouncing, but not all of them

#15678

jonathon,

The only bug report I ever filed was closed by the developer, saying
that the program (Thunderbird) was not an email client.

Thunderbird has more than one developer, but in any case that's certainly an odd answer. It puts me in mind of The Princess Bride: "You keep using that word. I do not think it means what you think it means."

Anyway, good to know and watch out for if client access to Yahoo Mail doesn't count as activity that would prevent one's account from going dormant. Do you know if you were using POP or IMAP to access Y!Mail?

Most of my test accounts are for testing aspects of Yahoo Groups, and I know that using those web pages (as well as other Yahoo products) does count towards keeping your Yahoo account alive. I think the simple fact of signing in counts, regardless of which pages you visit.

On the other hand, there's a separate (and shorter) time-out for use of Yahoo Mail pages, after which your Yahoo Mail address is disabled. But that won't affect signing in to use Yahoo Groups or other products.

Shal

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